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Pillow Guest House
Guest Houses
8.5
/10
Very Good
745 reviews
In the Area
See Map
Jl.MT.Haryono rt.30 no.6 A kel.sungai nangka, kec. Balikpapan selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
Main Facilities
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Laundry service
Elevator
Garden
AC
24-hour Receptionist
24-hour security
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Available Room Types in Pillow Guest House
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What's around Pillow Guest House
Jl.MT.Haryono rt.30 no.6 A kel.sungai nangka, kec. Balikpapan selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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Discover More About Pillow Guest House
Location
Staying at Pillow Guest House is a good choice when you are visiting Balikpapan City Center.
About Pillow Guest House
Pillow Guest House is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Pillow Guest House is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Pillow Guest House provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Pillow Guest House, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Pillow Guest House is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Pillow Guest House is a guesthouse with great comfort and excellent service according to most guesthouse's guests.
Staying at Pillow Guest House will surely satisfy you with its great hospitality and affordable price.
All facilities in Pillow Guest House
Lobby
Bedroom
Others
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
Public Facilities
- Parking
- Elevator
- WiFi in public area
In-room Facilities
- Desk
- Shower
- TV
General
- AC
- Non-smoking room
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in Pillow Guest House
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Pillow Guest House | 116 |
Number of floors in Pillow Guest House | 4 |
Another facilities in Pillow Guest House | Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked questions about Pillow Guest House
What is normal check-in & check-out time at Pillow Guest House?
The standard check-in time at Pillow Guest House is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Pillow Guest House?
Pillow Guest House has a 0.0-star rating.
How many floors does Pillow Guest House have?
Pillow Guest House has 4.
How many rooms are available at Pillow Guest House?
Pillow Guest House has 116.
Does Pillow Guest House have parking?
Yes, Pillow Guest House does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Pillow Guest House
Overall Ratings & Reviews Pillow Guest House
Traveloka (745)
8.5
Very Good
From 745 reviews
Provided by travellers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.2
Location
8.7
Service and Facilites
8.2
People often mention about Pillow Guest House
All
Accessibility (44)
Staff Friendliness (44)
Distance to City Center (43)
Bedroom (41)
Ambiance (40)
Bathroom (38)
Surroundings (37)
Room Space (33)
Check-in/out Time (31)
Wifi (27)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Pillow Guest House
Number of reviews per page
20
40
Customer reviews
Z
Zulkifly
Medical
9.7
/10
Reviewed 2 day(s) ago
The staff are friendly and very helpful when checking in and out.
See original
Find this review helpful?
S***o
Business
8.5
/10
Reviewed 3 day(s) ago
Spacious and convenient parking, close to food places.
See original
Find this review helpful?
S
SUMARGO
8.5
/10
Reviewed 1 week(s) ago
The bathroom water is not hot enough
See original
Find this review helpful?
R***y
6.1
/10
Reviewed 1 week(s) ago
The location is okay, but the bathroom is dirty, there is little soap, the shower is broken so you have to take a bath with a dipper.
See original
Find this review helpful?
Teguh W.
Business
9.7
/10
Reviewed 2 week(s) ago
The staff is okay. The room is big and clean. Overall, it's a good guest house.
Find this review helpful?
A***a
Medical
9.1
/10
Reviewed 5 week(s) ago
The hotel is very close to Siloam, affordable prices.
See original
Find this review helpful?
R***i
Business
6.5
/10
Reviewed 6 week(s) ago
1. Unfriendly staff (male)
2. Room cleanliness
3. Air conditioning not cold enough
Actually, for that price, compared to other places, there are still better options. So, to the management/owner, please improve by complaining or giving us feedback; it's also good for your place.
See original
Find this review helpful?
RH
Rahmat H.
Staycation
7.5
/10
Reviewed 6 week(s) ago
The room was very clean, the floor was still dirty, and there were no tissues.
See original
Find this review helpful?
F***a
8.5
/10
Reviewed 7 week(s) ago
The accommodation is suitable for transit... the rooms are spacious and quite clean,,, the staff are friendly and the service is fast
See original
Find this review helpful?
Guest
9.4
/10
Reviewed 8 week(s) ago
The room was very clean, the hot water worked, and the AC was cold. Overall, I was satisfied.
See original
1 people find it helpful
A***u
7.9
/10
Reviewed 8 week(s) ago
The room was nice, the AC was cold, but the blanket was small enough for one person. The bathroom tiles and the tiles around the bed looked dirty, as if they hadn't been cleaned. Room G05
See original
Find this review helpful?
FH
Faradila H. R.
6.6
/10
Reviewed 11 week(s) ago
The plus side is that there's an elevator and hot water, and the room is quite clean. The sheets and towels are clean. It's rare for a hotel at this price to offer these amenities. Unfortunately, the toilet flush didn't seem to function properly, as it couldn't suck the waste down. It could only flush the toilet, but the suction power wasn't strong enough, making it difficult to get the waste in. I flushed the toilet several times with the bucket provided, but it still didn't work.
Furthermore, the toilet door wouldn't lock; the hinge was broken and could only be closed.
I stayed in Room 303 on the third floor.
I've informed the customer service and receptionist, and they suggested that the facility be repaired. Hopefully, the guest house will follow up.
My advice: if you're planning to stay here, it's a good idea to check the functionality of all the facilities. That way, if anything goes wrong, you can report it immediately and request a different room, if possible.
Read More
See original
Find this review helpful?
S***i
8.5
/10
Reviewed 13 week(s) ago
The water is smooth enough to change into a shower in a critical moment, it's cheap and fits your budget, and the service is friendly.
See original
3 people find it helpful
bs
basuki s.
10.0
/10
Reviewed 13 week(s) ago
Always stay at pillow.. Easy access and close to everywhere.. The staff service is humble and friendly.. Spacious vehicle parking.. And many more benefits and positive sides..
See original
1 people find it helpful
MN
M Nanang h.
8.4
/10
Reviewed 14 week(s) ago
The parking is spacious, the prices are affordable, the staff are okay, there is a lift too, basically it's the best.
See original
1 people find it helpful
H
Hendra
Transit
9.7
/10
Reviewed 14 week(s) ago
My experience of staying 1 night here... The atmosphere is comfortable, not noisy, the bathroom is clean, the wifi is smooth, the AC is really cold... It is located in the city center, so it's not far if you want to eat... I will stay here again if I come to Balikpapan again.
See original
Find this review helpful?
D***t
7.0
/10
Reviewed 15 week(s) ago
The faucet doesn't have regular water, it's really hot, you can't take a shower, the toilet is broken, you can't flush it, the button for the waste disposal is broken, if you have to flush it, the shower spray is broken
See original
Find this review helpful?
FW
FAJAR W.
10.0
/10
Reviewed 16 week(s) ago
Comfortable, suitable for resting and spending time with family
See original
Find this review helpful?
AR
Aditya R.
9.1
/10
Reviewed 18 week(s) ago
Very strategic location and close to various places to eat.
See original
Find this review helpful?
M***d
10.0
/10
Reviewed 18 week(s) ago
Very good, friendly, nice place
See original
Find this review helpful?
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Pillow Guest House
Traveloka (745)
8.5
Very Good
From 745 reviews
Provided by travellers on
Cleanliness
8.2
Room Comfort
8.3
Meal
8.2
Location
8.7
Service and Facilites
8.2
People often mention about Pillow Guest House
All
Accessibility (44)
Staff Friendliness (44)
Distance to City Center (43)
Bedroom (41)
Ambiance (40)
Bathroom (38)
Surroundings (37)
Room Space (33)
Check-in/out Time (31)
Wifi (27)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Pillow Guest House
Number of reviews per page
20
40
Customer reviews
Z
Zulkifly
Medical
9.7
/10
Reviewed 2 day(s) ago
The staff are friendly and very helpful when checking in and out.
See original
Find this review helpful?
S***o
Business
8.5
/10
Reviewed 3 day(s) ago
Spacious and convenient parking, close to food places.
See original
Find this review helpful?
S
SUMARGO
8.5
/10
Reviewed 1 week(s) ago
The bathroom water is not hot enough
See original
Find this review helpful?
R***y
6.1
/10
Reviewed 1 week(s) ago
The location is okay, but the bathroom is dirty, there is little soap, the shower is broken so you have to take a bath with a dipper.
See original
Find this review helpful?
Teguh W.
Business
9.7
/10
Reviewed 2 week(s) ago
The staff is okay. The room is big and clean. Overall, it's a good guest house.
Find this review helpful?
A***a
Medical
9.1
/10
Reviewed 5 week(s) ago
The hotel is very close to Siloam, affordable prices.
See original
Find this review helpful?
R***i
Business
6.5
/10
Reviewed 6 week(s) ago
1. Unfriendly staff (male)
2. Room cleanliness
3. Air conditioning not cold enough
Actually, for that price, compared to other places, there are still better options. So, to the management/owner, please improve by complaining or giving us feedback; it's also good for your place.
See original
Find this review helpful?
RH
Rahmat H.
Staycation
7.5
/10
Reviewed 6 week(s) ago
The room was very clean, the floor was still dirty, and there were no tissues.
See original
Find this review helpful?
F***a
8.5
/10
Reviewed 7 week(s) ago
The accommodation is suitable for transit... the rooms are spacious and quite clean,,, the staff are friendly and the service is fast
See original
Find this review helpful?
Guest
9.4
/10
Reviewed 8 week(s) ago
The room was very clean, the hot water worked, and the AC was cold. Overall, I was satisfied.
See original
1 people find it helpful
A***u
7.9
/10
Reviewed 8 week(s) ago
The room was nice, the AC was cold, but the blanket was small enough for one person. The bathroom tiles and the tiles around the bed looked dirty, as if they hadn't been cleaned. Room G05
See original
Find this review helpful?
FH
Faradila H. R.
6.6
/10
Reviewed 11 week(s) ago
The plus side is that there's an elevator and hot water, and the room is quite clean. The sheets and towels are clean. It's rare for a hotel at this price to offer these amenities. Unfortunately, the toilet flush didn't seem to function properly, as it couldn't suck the waste down. It could only flush the toilet, but the suction power wasn't strong enough, making it difficult to get the waste in. I flushed the toilet several times with the bucket provided, but it still didn't work.
Furthermore, the toilet door wouldn't lock; the hinge was broken and could only be closed.
I stayed in Room 303 on the third floor.
I've informed the customer service and receptionist, and they suggested that the facility be repaired. Hopefully, the guest house will follow up.
My advice: if you're planning to stay here, it's a good idea to check the functionality of all the facilities. That way, if anything goes wrong, you can report it immediately and request a different room, if possible.
Read More
See original
Find this review helpful?
S***i
8.5
/10
Reviewed 13 week(s) ago
The water is smooth enough to change into a shower in a critical moment, it's cheap and fits your budget, and the service is friendly.
See original
3 people find it helpful
bs
basuki s.
10.0
/10
Reviewed 13 week(s) ago
Always stay at pillow.. Easy access and close to everywhere.. The staff service is humble and friendly.. Spacious vehicle parking.. And many more benefits and positive sides..
See original
1 people find it helpful
MN
M Nanang h.
8.4
/10
Reviewed 14 week(s) ago
The parking is spacious, the prices are affordable, the staff are okay, there is a lift too, basically it's the best.
See original
1 people find it helpful
H
Hendra
Transit
9.7
/10
Reviewed 14 week(s) ago
My experience of staying 1 night here... The atmosphere is comfortable, not noisy, the bathroom is clean, the wifi is smooth, the AC is really cold... It is located in the city center, so it's not far if you want to eat... I will stay here again if I come to Balikpapan again.
See original
Find this review helpful?
D***t
7.0
/10
Reviewed 15 week(s) ago
The faucet doesn't have regular water, it's really hot, you can't take a shower, the toilet is broken, you can't flush it, the button for the waste disposal is broken, if you have to flush it, the shower spray is broken
See original
Find this review helpful?
FW
FAJAR W.
10.0
/10
Reviewed 16 week(s) ago
Comfortable, suitable for resting and spending time with family
See original
Find this review helpful?
AR
Aditya R.
9.1
/10
Reviewed 18 week(s) ago
Very strategic location and close to various places to eat.
See original
Find this review helpful?
M***d
10.0
/10
Reviewed 18 week(s) ago
Very good, friendly, nice place
See original
Find this review helpful?
Number of reviews per page
20
40