Pillow Guest House

Guest Houses
8.5
/10
Very Good
775 reviews
In the Area
See Map
Jl.MT.Haryono rt.30 no.6 A kel.sungai nangka, kec. Balikpapan selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pillow Guest House is a good choice when you are visiting Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pillow Guest House

Jl.MT.Haryono rt.30 no.6 A kel.sungai nangka, kec. Balikpapan selatan, Kota Balikpapan, Kalimantan Timur, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76114
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Lobby Pillow Guest House
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Discover More About Pillow Guest House

Location


Staying at Pillow Guest House is a good choice when you are visiting Balikpapan City Center.

About Pillow Guest House

Pillow Guest House is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Pillow Guest House is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Pillow Guest House provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pillow Guest House, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Pillow Guest House is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pillow Guest House is a guesthouse with great comfort and excellent service according to most guesthouse's guests.

Staying at Pillow Guest House will surely satisfy you with its great hospitality and affordable price.

All facilities in Pillow Guest House

Lobby Pillow Guest House
Lobby
Bedroom Pillow Guest House
Bedroom
Others Pillow Guest House
Others

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Public Facilities

  • Parking
  • Elevator
  • WiFi in public area

In-room Facilities

  • Desk
  • Shower
  • TV

General

  • AC
  • Non-smoking room

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Pillow Guest House

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Pillow Guest House
116
Number of floors in Pillow Guest House
4
Another facilities in Pillow Guest House
Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked questions about Pillow Guest House

What are available facilities at Pillow Guest House?
There are top facilites at Pillow Guest House such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pillow Guest House?
The standard check-in time at Pillow Guest House is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Pillow Guest House?
Pillow Guest House has a 0.0-star rating.
How many floors does Pillow Guest House have?
Pillow Guest House has 4.
How many rooms are available at Pillow Guest House?
Pillow Guest House has 116.
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Pillow Guest House reviews and ratings

8.5
Very Good
From 775 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.2

People often mention about Pillow Guest House
All
Staff Friendliness (47)
Accessibility (46)
Distance to City Center (45)
Bedroom (44)
Ambiance (41)
Bathroom (41)
Surroundings (38)
Room Space (36)
Check-in/out Time (33)
Wifi (30)
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Traveller Reviews Pillow Guest House

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Recommended... Comfortable and quite clean
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Good for a guest house, the rooms are large and clean.
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Zulkifly
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff service was very satisfying both during check in and check out, the room was large and the bathroom was clean.
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1 people find it helpful
R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good good good good good good good
1 people find it helpful
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Always a place to stay when I go to Balikpapan.. The ladies are friendly...
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1 people find it helpful
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The sofa in the room was really cold last night, please pay more attention to it...
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1 people find it helpful
Zulkifly
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff are friendly and very helpful when checking in and out.
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2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Spacious and convenient parking, close to food places.
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SUMARGO
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The bathroom water is not hot enough
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R***y
icon-origin-TRAVELOKA
6.1
/10
Reviewed 8 week(s) ago
The location is okay, but the bathroom is dirty, there is little soap, the shower is broken so you have to take a bath with a dipper.
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Teguh W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff is okay. The room is big and clean. Overall, it's a good guest house.
Find this review helpful?
A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel is very close to Siloam, affordable prices.
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
1. Unfriendly staff (male) 2. Room cleanliness 3. Air conditioning not cold enough Actually, for that price, compared to other places, there are still better options. So, to the management/owner, please improve by complaining or giving us feedback; it's also good for your place.
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Rahmat H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 14 week(s) ago
The room was very clean, the floor was still dirty, and there were no tissues.
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1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The accommodation is suitable for transit... the rooms are spacious and quite clean,,, the staff are friendly and the service is fast
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Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The room was very clean, the hot water worked, and the AC was cold. Overall, I was satisfied.
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1 people find it helpful
A***u
icon-origin-TRAVELOKA
7.9
/10
Reviewed 16 week(s) ago
The room was nice, the AC was cold, but the blanket was small enough for one person. The bathroom tiles and the tiles around the bed looked dirty, as if they hadn't been cleaned. Room G05
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Faradila H. R.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 18 week(s) ago
The plus side is that there's an elevator and hot water, and the room is quite clean. The sheets and towels are clean. It's rare for a hotel at this price to offer these amenities. Unfortunately, the toilet flush didn't seem to function properly, as it couldn't suck the waste down. It could only flush the toilet, but the suction power wasn't strong enough, making it difficult to get the waste in. I flushed the toilet several times with the bucket provided, but it still didn't work. Furthermore, the toilet door wouldn't lock; the hinge was broken and could only be closed. I stayed in Room 303 on the third floor. I've informed the customer service and receptionist, and they suggested that the facility be repaired. Hopefully, the guest house will follow up. My advice: if you're planning to stay here, it's a good idea to check the functionality of all the facilities. That way, if anything goes wrong, you can report it immediately and request a different room, if possible.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The water is smooth enough to change into a shower in a critical moment, it's cheap and fits your budget, and the service is friendly.
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3 people find it helpful
basuki s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Always stay at pillow.. Easy access and close to everywhere.. The staff service is humble and friendly.. Spacious vehicle parking.. And many more benefits and positive sides..
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1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Pillow Guest House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 775 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.2

People often mention about Pillow Guest House
All
Staff Friendliness (47)
Accessibility (46)
Distance to City Center (45)
Bedroom (44)
Ambiance (41)
Bathroom (41)
Surroundings (38)
Room Space (36)
Check-in/out Time (33)
Wifi (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Pillow Guest House

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Recommended... Comfortable and quite clean
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Good for a guest house, the rooms are large and clean.
Translated by Google Icon
See original
Find this review helpful?
Zulkifly
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staff service was very satisfying both during check in and check out, the room was large and the bathroom was clean.
Translated by Google Icon
See original
1 people find it helpful
R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good good good good good good good
1 people find it helpful
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Always a place to stay when I go to Balikpapan.. The ladies are friendly...
Translated by Google Icon
See original
1 people find it helpful
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The sofa in the room was really cold last night, please pay more attention to it...
Translated by Google Icon
See original
1 people find it helpful
Zulkifly
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff are friendly and very helpful when checking in and out.
Translated by Google Icon
See original
2 people find it helpful
S***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Spacious and convenient parking, close to food places.
Translated by Google Icon
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Find this review helpful?
SUMARGO
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The bathroom water is not hot enough
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-origin-TRAVELOKA
6.1
/10
Reviewed 8 week(s) ago
The location is okay, but the bathroom is dirty, there is little soap, the shower is broken so you have to take a bath with a dipper.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Teguh W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff is okay. The room is big and clean. Overall, it's a good guest house.
Find this review helpful?
A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel is very close to Siloam, affordable prices.
Translated by Google Icon
See original
Find this review helpful?
R***i
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 13 week(s) ago
1. Unfriendly staff (male) 2. Room cleanliness 3. Air conditioning not cold enough Actually, for that price, compared to other places, there are still better options. So, to the management/owner, please improve by complaining or giving us feedback; it's also good for your place.
Translated by Google Icon
See original
Find this review helpful?
Rahmat H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.5
/10
Reviewed 14 week(s) ago
The room was very clean, the floor was still dirty, and there were no tissues.
Translated by Google Icon
See original
1 people find it helpful
F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The accommodation is suitable for transit... the rooms are spacious and quite clean,,, the staff are friendly and the service is fast
Translated by Google Icon
See original
Find this review helpful?
Guest
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The room was very clean, the hot water worked, and the AC was cold. Overall, I was satisfied.
Translated by Google Icon
See original
1 people find it helpful
A***u
icon-origin-TRAVELOKA
7.9
/10
Reviewed 16 week(s) ago
The room was nice, the AC was cold, but the blanket was small enough for one person. The bathroom tiles and the tiles around the bed looked dirty, as if they hadn't been cleaned. Room G05
Translated by Google Icon
See original
Find this review helpful?
Faradila H. R.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 18 week(s) ago
The plus side is that there's an elevator and hot water, and the room is quite clean. The sheets and towels are clean. It's rare for a hotel at this price to offer these amenities. Unfortunately, the toilet flush didn't seem to function properly, as it couldn't suck the waste down. It could only flush the toilet, but the suction power wasn't strong enough, making it difficult to get the waste in. I flushed the toilet several times with the bucket provided, but it still didn't work. Furthermore, the toilet door wouldn't lock; the hinge was broken and could only be closed. I stayed in Room 303 on the third floor. I've informed the customer service and receptionist, and they suggested that the facility be repaired. Hopefully, the guest house will follow up. My advice: if you're planning to stay here, it's a good idea to check the functionality of all the facilities. That way, if anything goes wrong, you can report it immediately and request a different room, if possible.
Read More
Translated by Google Icon
See original
1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The water is smooth enough to change into a shower in a critical moment, it's cheap and fits your budget, and the service is friendly.
Translated by Google Icon
See original
3 people find it helpful
basuki s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Always stay at pillow.. Easy access and close to everywhere.. The staff service is humble and friendly.. Spacious vehicle parking.. And many more benefits and positive sides..
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40