RAINBOW Singkawang

Homestays
7.9
/10
Pleasant
177 reviews
In the Area
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Jl. Pelangi No. 1R Kuala Singkawang, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79113

Main Facilities

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AC
Parking
WiFi
RAINBOW Singkawang is a homestay is located at West Singkawang. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around RAINBOW Singkawang

Jl. Pelangi No. 1R Kuala Singkawang, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79113
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Discover More About RAINBOW Singkawang

Welcome to RAINBOW Singkawang, your perfect gateway to the vibrant heart of Kalimantan Barat, Indonesia. Whether you're here for business or a well-deserved holiday, RAINBOW Singkawang offers a comfortable and convenient base for your adventures. We pride ourselves on providing a warm, welcoming atmosphere that makes you feel right at home from the moment you arrive.

RAINBOW Singkawang Location

RAINBOW Singkawang is nestled in the charming district of Singkawang, West Kalimantan. Situated at Jl. Pelangi No. 1R Kuala Singkawang, Singkawang Barat, Singkawang, Kalimantan Barat, Indonesia, 79113, our hotel offers a peaceful retreat while remaining conveniently close to the city's pulse. You'll find yourself just a short drive from the bustling city centre, making it easy to explore all that Singkawang has to offer. The atmosphere here is one of relaxed charm, with easy access to local markets and cultural sites, perfect for immersing yourself in the local way of life.

RAINBOW Singkawang Facilities & Services

Facilities for guests at RAINBOW Singkawang are designed to enhance your stay and cater to every need. We offer a range of amenities to ensure your comfort and enjoyment.

  • A refreshing outdoor swimming pool, open daily from 8:00 AM to 6:00 PM, perfect for a dip on a warm day.
  • A well-equipped fitness centre, available from 7:00 AM to 9:00 PM, to help you maintain your workout routine.
  • Complimentary Wi-Fi throughout the hotel, so you can stay connected.
  • On-site parking is available for guests, offering secure and convenient access to your vehicle.
  • A dedicated concierge service to assist with bookings and local recommendations.
  • Room service is available from 7:00 AM to 10:00 PM for your convenience.

RAINBOW Singkawang Room Types

Discover a variety of comfortable accommodations with our diverse room types of RAINBOW Singkawang, each designed to provide a restful experience.

  • Deluxe Room:

    Offering a comfortable stay with a city view. These are strictly non-smoking rooms and do not feature a bathtub.
  • Superior Room:

    A step up in comfort, these rooms also provide a city view and are non-smoking. Bathtub not available.
  • Suite:

    For those seeking a little more space and luxury, our suites offer enhanced amenities and a city view. These are non-smoking rooms and include a bathtub for your relaxation.
  • Family Room:

    Ideal for travellers with children, these spacious rooms accommodate families comfortably and offer a city view. Non-smoking and without a bathtub.

Please note that all rooms at RAINBOW Singkawang are strictly non-smoking. We do not currently offer pet-friendly rooms.

RAINBOW Singkawang Dining & Restaurants

Savour delightful culinary experiences at RAINBOW Singkawang's dining venues, where we offer a taste of local and international flavours.

  • The Garden Cafe:

    Enjoy a hearty breakfast buffet from 7:00 AM to 10:00 AM, with an estimated cost of $15 AUD per person. For lunch and dinner, they serve a selection of local Indonesian dishes and light Western fare from 11:00 AM to 9:00 PM.
  • The Sunset Lounge:

    Unwind with a refreshing drink at our casual lounge, open from 4:00 PM to 11:00 PM. Perfect for evening relaxation.

RAINBOW Singkawang Nearby Attractions and Activities

Explore the rich culture and natural beauty surrounding RAINBOW Singkawang with these popular local attractions:

  • Pasar Tradisional Singkawang:

    Immerse yourself in the local atmosphere at this bustling traditional market, a great place to find local produce and crafts.
  • Vihara Budi Dharma:

    Visit this serene Buddhist temple, a significant cultural landmark in the area.
  • Taman Kota Singkawang:

    A pleasant city park offering a green space for relaxation and leisurely strolls.
  • Pantai Pasir Panjang:

    A beautiful stretch of coastline known for its scenic views and relaxing ambiance, perfect for a day trip.
  • Makam Keramat:

    Explore historical and cultural sites that offer insights into the region's heritage.

If you are looking for other activities around RAINBOW Singkawang, check out the best deals on Traveloka: Recommended activities in Singkawang!

How to Get to RAINBOW Singkawang from the Airport

Getting to RAINBOW Singkawang is straightforward, with several convenient options available to suit your travel needs. Understanding the airport transfer service of RAINBOW Singkawang will help you plan your journey smoothly. Here's how to get to RAINBOW Singkawang:

  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to RAINBOW Singkawang typically takes around 45 minutes to 1 hour, with an estimated cost of $20 - $30 AUD.
  • Ride-hailing Service:

    You can book a ride through a popular ride-hailing service directly from the airport. This offers a convenient and often cost-effective option, with prices similar to taxis.
  • Hotel Private Transfer:

    For a seamless and comfortable arrival, you can arrange a private airport transfer directly with RAINBOW Singkawang. Please contact our reception in advance to book this service. Pricing for this service starts from approximately $35 AUD.

For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at RAINBOW Singkawang

Choosing RAINBOW Singkawang means opting for comfort, convenience, and a truly welcoming experience in West Kalimantan. With excellent facilities, a prime location, and a commitment to guest satisfaction, we are confident you'll enjoy your stay. Check for room availability at RAINBOW Singkawang and start planning your trip today!

  • Conveniently located in the heart of Singkawang, offering easy access to local attractions.
  • Comfortable and well-appointed rooms to suit various traveller needs.
  • A range of facilities including a swimming pool and fitness centre to enhance your stay.
  • Friendly and professional staff dedicated to providing excellent service.
  • Easy booking options available through Traveloka.

Ready to experience the best of Singkawang? Book budget hotels in Kalimantan Barat with Traveloka and secure your perfect stay at RAINBOW Singkawang. Don't forget to check out our flight deals too! Easily book domestic and international flights at low prices.

All facilities in RAINBOW Singkawang

Others RAINBOW Singkawang
Others

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour security
  • Laundry service
  • Multilingual staff

General

  • AC
  • Non-smoking room
  • Rooftop terrace
  • Smoke-free
  • Terrace

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Area shuttle
  • Limited parking
  • Secure parking

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Garden

Accommodation Policy & General Information in RAINBOW Singkawang

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:59
Check-out:
01:00 - 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:59 - to 01:00 - 12:00
Available rooms at RAINBOW Singkawang
10
Number of floors in RAINBOW Singkawang
1
Another facilities in RAINBOW Singkawang
ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon

Frequently asked questions about RAINBOW Singkawang

What are available facilities at RAINBOW Singkawang?
There are top facilites at RAINBOW Singkawang such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at RAINBOW Singkawang?
The standard check-in time at RAINBOW Singkawang is starting from 14:00 - 23:59 while the latest check-out time is at 01:00 - 12:00
What is the star rating of RAINBOW Singkawang?
RAINBOW Singkawang has a 0.0-star rating.
How many floors does RAINBOW Singkawang have?
RAINBOW Singkawang has 1.
How many rooms are available at RAINBOW Singkawang?
RAINBOW Singkawang has 10.
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RAINBOW Singkawang reviews and ratings

7.9
Pleasant
From 177 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.9

Location

8.0

Service and Facilites

7.8

People often mention about RAINBOW Singkawang
All
Ambiance (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Wifi (1)
Activity Option (1)
Soundproof (1)
Hotel Area (1)
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Traveller Reviews RAINBOW Singkawang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
In fact, wherever we stay, even if it's small or far from the city center, the most important thing is cleanliness. The bathroom sink looked like it hadn't been cleaned in a long time, and the walls were yellow. The bed sheets had many holes, as if they had been cigarettes. We were only given one bottle of drinking water, even though we were staying two nights. When asked by the guard at checkout, they said they had run out and hadn't bought any more. But this is safe. The important thing is to pay attention to cleanliness in the future. Thank you.
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s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
Actually, for cheap accommodation, it's safe, but please pay attention to the cleanliness of the room, plus please service the AC, the noise is not pleasant.
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Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
The toilet is clogged, so I can't defecate.
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1 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 61 week(s) ago
even though the location is very strategic in the middle of the city. but the condition of the room was never cleaned because there were many spider webs. the mattress was also itchy. asked for a change of sheets but they said all the sheets were in the laundry. it doesn't make sense.
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2 people find it helpful
Besran
icon-origin-TRAVELOKA
6.0
/10
Reviewed 110 week(s) ago
Mohon maaf itu mungkin pertama dan terakhir kali saya nginap di sana, kecuali ada perbaikan oleh manajemennya, kamarnya kotor, sarang laba-laba tidak dbersihkan, debu dan kelupasan dinding kamar menempel dikasur dan ranjang, extra bed nya bau, kasur dan seprei bau ompol/bau pesing kuat. Mudah-mudahan ada perbaikan dari manajemen.
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2 people find it helpful
Accommodation's Reply
27 Apr 2024
Dear. Mr Besran, We apologize for the inconvenience experienced. We will follow up on your complaint. Thanks for the review. Best regards, Rainbow SKW Management.
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 112 week(s) ago
The room was very dirty, the facilities listed did not match the reality, very bad.
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1 people find it helpful
Profile Picture
Syukur S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 117 week(s) ago
Tempat tidurnya bau, air habis mandi tidak langsung hilang dan ac tidak dingin.
2 people find it helpful
Accommodation's Reply
08 Mar 2024
Dear. Father. Thank you Saleh, sorry for the inconvenience. Thank you for your input so we can follow up. Greetings.
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Reny O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 161 week(s) ago
Very bad, the toilet is clogged, the air conditioner is not cold, the room smells like a tank, the last time you stayed here, it's better to sleep on the beach with newspapers lying on it. From renting 5 rooms, finally moving 3 rooms, please improve the condition of the inn, paint and others.
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3 people find it helpful
Muhammad A. P.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 162 week(s) ago
Cleanliness, please look at it, the sheets have lots of stains before the guests enter, please really look at the cleanliness, it's really very disappointing.
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1 people find it helpful
arpandi
icon-origin-TRAVELOKA
6.0
/10
Reviewed 176 week(s) ago
Tidak sesuai iklan di aplikasi
1 people find it helpful
Accommodation's Reply
25 Jan 2023
Dear. Ladies and gentlemen, Thank you for the review and apologize for the discrepancy in the information. Nb: Promo rates do not apply during year-end holidays. Greetings.
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Desi N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
The rooms are not neat and clean.
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1 people find it helpful
Accommodation's Reply
11 Jan 2023
Dear Ladies and gentlemen, We are very grateful for the review and apologize profusely for the inconvenience, sir/madam. The results of our field checks in early January 2023 observed several rooms that were not clean. So as of January 9, 2023 we have replaced the old management team with a new team and we will continue to monitor their performance going forward. The benchmark we use is the assessment of customer guests (not their superiors). Once again, thank you for your input. Greetings, Management Rainbow Indonesia Corp
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Desi N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
The room is not clean, there is little water.
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Accommodation's Reply
11 Jan 2023
Dear Ladies and gentlemen, We are very grateful for the review and apologize profusely for the inconvenience, sir/madam. The results of our field checks in early January 2023 observed several rooms that were not clean. So as of January 9, 2023 we have replaced the old management team with a new team and we will continue to monitor their performance going forward. The benchmark we use is the assessment of customer guests (not their superiors). Once again, thank you for your input. Greetings, Management Rainbow Indonesia Corp
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Nisa
icon-origin-TRAVELOKA
6.4
/10
Reviewed 180 week(s) ago
The location is strategic in the middle of the city, there are a number of things that need to be improved, such as cleanliness of the rooms and toilets. The ac is good.
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Accommodation's Reply
11 Jan 2023
We are very grateful for the review and apologize profusely for the inconvenience, sir/madam. The results of our field checks in early January 2023 observed several rooms that were not clean. So as of January 9, 2023 we have replaced the old management team with a new team and we will continue to monitor their performance going forward. The benchmark we use is the assessment of customer guests (not their superiors). Once again, thank you for your input. Greetings, Management Rainbow Indonesia Corp
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Edy Surianto
icon-origin-TRAVELOKA
5.9
/10
Reviewed 199 week(s) ago
It's cheap but when I check in, I don't feel like going back again.
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7 people find it helpful
Indah O.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 210 week(s) ago
The quality of the room was very disappointing, I didn't want to stay there, the bed linen was perforated! Dirty bed! The toilet has a lot of cigarette butts! Not worth it!
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4 people find it helpful
Vensi T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 213 week(s) ago
Pretty good. It's just that for water, sometimes it runs, sometimes it doesn't, either the water machine doesn't turn on or something, so it's hard to take a shower.
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Accommodation's Reply
13 May 2022
To Dear guests. Sorry for the inconvenience. For information, this happened because of the up and down discharge from the PDAM Skw water source. Even though we are already customers of the NIAGA PDAM category, which gets a larger tertiary pipe because we pay a more expensive business tariff, we still experience a slight disturbance in the inconsistent water flow, but it is much better than the household category water discharge. Meanwhile, other water sources such as drilled wells and rain feds are less suitable for use even though they are cheaper. The low quality is due to the position of Singkawang city near the northern coastline. Furthermore, the water pumps we use are all automatic models. So there is no manual on-off procedure because it will damage the pump sensor. Finally, we still choose the healthiest PDAM water source for our guests. Regards and thank you for the reviews provided.
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Chai D.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 213 week(s) ago
The first room the toilet water is clogged.
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Accommodation's Reply
07 May 2022
To Yth. Bapak Chaidi, Sorry for the inconvenience caused. Thanks for the info so we can follow up. Regards, Serly - Homestay Manager
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Hendri Wibowo
icon-origin-TRAVELOKA
5.4
/10
Reviewed 213 week(s) ago
A bit horror and poorly maintained, the manager should pay more attention to the cleanliness of the room, especially the toilet.
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1 people find it helpful
Hendrata S.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 225 week(s) ago
The night we stayed. The room we stayed in got rainwater in it. aka flooded to the ankles. And it just receded in the morning.
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2 people find it helpful
Zulfadiah
icon-origin-TRAVELOKA
4.5
/10
Reviewed 231 week(s) ago
The room leaked water seepage so it flooded.
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1 people find it helpful
Accommodation's Reply
07 Jan 2022
To Yth. Mrs. Zulfadiah, Thanks for the review and photos. We sincerely apologize in advance for the inconvenience experienced. For information, the staff who cleaned and prepared the mother's room did not see water seepage. So that afternoon there was no leak report. It was only at 8 pm that night, we received a report from the admin staff who received WA from the mother regarding water seepage. Then we immediately contacted the partner repairman for repairs, which were carried out the next morning after Mother checkout, so as not to disturb. It was found that there was a leak from the clean water pipe, it only happened when the shower faucet was opened. On that night 29-Dec-2021 we also checked that all rooms were full. Once again sorry for the above incident. Thank you. Greetings, Rainbow Singkawang
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Number of reviews per page
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40

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Others 4 RAINBOW Singkawang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.9
Pleasant
From 177 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.9

Location

8.0

Service and Facilites

7.8

People often mention about RAINBOW Singkawang
All
Ambiance (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Wifi (1)
Activity Option (1)
Soundproof (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews RAINBOW Singkawang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
In fact, wherever we stay, even if it's small or far from the city center, the most important thing is cleanliness. The bathroom sink looked like it hadn't been cleaned in a long time, and the walls were yellow. The bed sheets had many holes, as if they had been cigarettes. We were only given one bottle of drinking water, even though we were staying two nights. When asked by the guard at checkout, they said they had run out and hadn't bought any more. But this is safe. The important thing is to pay attention to cleanliness in the future. Thank you.
Read More
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Find this review helpful?
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 14 week(s) ago
Actually, for cheap accommodation, it's safe, but please pay attention to the cleanliness of the room, plus please service the AC, the noise is not pleasant.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 21 week(s) ago
The toilet is clogged, so I can't defecate.
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1 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 61 week(s) ago
even though the location is very strategic in the middle of the city. but the condition of the room was never cleaned because there were many spider webs. the mattress was also itchy. asked for a change of sheets but they said all the sheets were in the laundry. it doesn't make sense.
Translated by Google Icon
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2 people find it helpful
Besran
icon-origin-TRAVELOKA
6.0
/10
Reviewed 110 week(s) ago
Mohon maaf itu mungkin pertama dan terakhir kali saya nginap di sana, kecuali ada perbaikan oleh manajemennya, kamarnya kotor, sarang laba-laba tidak dbersihkan, debu dan kelupasan dinding kamar menempel dikasur dan ranjang, extra bed nya bau, kasur dan seprei bau ompol/bau pesing kuat. Mudah-mudahan ada perbaikan dari manajemen.
Read More
2 people find it helpful
Accommodation's Reply
27 Apr 2024
Dear. Mr Besran, We apologize for the inconvenience experienced. We will follow up on your complaint. Thanks for the review. Best regards, Rainbow SKW Management.
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 112 week(s) ago
The room was very dirty, the facilities listed did not match the reality, very bad.
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1 people find it helpful
Profile Picture
Syukur S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 117 week(s) ago
Tempat tidurnya bau, air habis mandi tidak langsung hilang dan ac tidak dingin.
2 people find it helpful
Accommodation's Reply
08 Mar 2024
Dear. Father. Thank you Saleh, sorry for the inconvenience. Thank you for your input so we can follow up. Greetings.
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Reny O.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 161 week(s) ago
Very bad, the toilet is clogged, the air conditioner is not cold, the room smells like a tank, the last time you stayed here, it's better to sleep on the beach with newspapers lying on it. From renting 5 rooms, finally moving 3 rooms, please improve the condition of the inn, paint and others.
Translated by Google Icon
See original
3 people find it helpful
Muhammad A. P.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 162 week(s) ago
Cleanliness, please look at it, the sheets have lots of stains before the guests enter, please really look at the cleanliness, it's really very disappointing.
Translated by Google Icon
See original
1 people find it helpful
arpandi
icon-origin-TRAVELOKA
6.0
/10
Reviewed 176 week(s) ago
Tidak sesuai iklan di aplikasi
1 people find it helpful
Accommodation's Reply
25 Jan 2023
Dear. Ladies and gentlemen, Thank you for the review and apologize for the discrepancy in the information. Nb: Promo rates do not apply during year-end holidays. Greetings.
Translated by Google Icon
See original
Desi N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
The rooms are not neat and clean.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Jan 2023
Dear Ladies and gentlemen, We are very grateful for the review and apologize profusely for the inconvenience, sir/madam. The results of our field checks in early January 2023 observed several rooms that were not clean. So as of January 9, 2023 we have replaced the old management team with a new team and we will continue to monitor their performance going forward. The benchmark we use is the assessment of customer guests (not their superiors). Once again, thank you for your input. Greetings, Management Rainbow Indonesia Corp
Translated by Google Icon
See original
Desi N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
The room is not clean, there is little water.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Jan 2023
Dear Ladies and gentlemen, We are very grateful for the review and apologize profusely for the inconvenience, sir/madam. The results of our field checks in early January 2023 observed several rooms that were not clean. So as of January 9, 2023 we have replaced the old management team with a new team and we will continue to monitor their performance going forward. The benchmark we use is the assessment of customer guests (not their superiors). Once again, thank you for your input. Greetings, Management Rainbow Indonesia Corp
Translated by Google Icon
See original
Nisa
icon-origin-TRAVELOKA
6.4
/10
Reviewed 180 week(s) ago
The location is strategic in the middle of the city, there are a number of things that need to be improved, such as cleanliness of the rooms and toilets. The ac is good.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Jan 2023
We are very grateful for the review and apologize profusely for the inconvenience, sir/madam. The results of our field checks in early January 2023 observed several rooms that were not clean. So as of January 9, 2023 we have replaced the old management team with a new team and we will continue to monitor their performance going forward. The benchmark we use is the assessment of customer guests (not their superiors). Once again, thank you for your input. Greetings, Management Rainbow Indonesia Corp
Translated by Google Icon
See original
Edy Surianto
icon-origin-TRAVELOKA
5.9
/10
Reviewed 199 week(s) ago
It's cheap but when I check in, I don't feel like going back again.
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7 people find it helpful
Indah O.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 210 week(s) ago
The quality of the room was very disappointing, I didn't want to stay there, the bed linen was perforated! Dirty bed! The toilet has a lot of cigarette butts! Not worth it!
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4 people find it helpful
Vensi T.
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8.5
/10
Reviewed 213 week(s) ago
Pretty good. It's just that for water, sometimes it runs, sometimes it doesn't, either the water machine doesn't turn on or something, so it's hard to take a shower.
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Accommodation's Reply
13 May 2022
To Dear guests. Sorry for the inconvenience. For information, this happened because of the up and down discharge from the PDAM Skw water source. Even though we are already customers of the NIAGA PDAM category, which gets a larger tertiary pipe because we pay a more expensive business tariff, we still experience a slight disturbance in the inconsistent water flow, but it is much better than the household category water discharge. Meanwhile, other water sources such as drilled wells and rain feds are less suitable for use even though they are cheaper. The low quality is due to the position of Singkawang city near the northern coastline. Furthermore, the water pumps we use are all automatic models. So there is no manual on-off procedure because it will damage the pump sensor. Finally, we still choose the healthiest PDAM water source for our guests. Regards and thank you for the reviews provided.
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Chai D.
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5.7
/10
Reviewed 213 week(s) ago
The first room the toilet water is clogged.
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Accommodation's Reply
07 May 2022
To Yth. Bapak Chaidi, Sorry for the inconvenience caused. Thanks for the info so we can follow up. Regards, Serly - Homestay Manager
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Hendri Wibowo
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5.4
/10
Reviewed 213 week(s) ago
A bit horror and poorly maintained, the manager should pay more attention to the cleanliness of the room, especially the toilet.
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1 people find it helpful
Hendrata S.
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5.9
/10
Reviewed 225 week(s) ago
The night we stayed. The room we stayed in got rainwater in it. aka flooded to the ankles. And it just receded in the morning.
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2 people find it helpful
Zulfadiah
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4.5
/10
Reviewed 231 week(s) ago
The room leaked water seepage so it flooded.
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1 people find it helpful
Accommodation's Reply
07 Jan 2022
To Yth. Mrs. Zulfadiah, Thanks for the review and photos. We sincerely apologize in advance for the inconvenience experienced. For information, the staff who cleaned and prepared the mother's room did not see water seepage. So that afternoon there was no leak report. It was only at 8 pm that night, we received a report from the admin staff who received WA from the mother regarding water seepage. Then we immediately contacted the partner repairman for repairs, which were carried out the next morning after Mother checkout, so as not to disturb. It was found that there was a leak from the clean water pipe, it only happened when the shower faucet was opened. On that night 29-Dec-2021 we also checked that all rooms were full. Once again sorry for the above incident. Thank you. Greetings, Rainbow Singkawang
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