Sutasoma Hotel

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9.0
/10
Exceptional
663 reviews

What Guests Say About Their Stay

faishal a.

10.0
/ 10
The hotel staff was very friendly and helpful. It coincided with a religious study event at the Grand Opus Ballroom, making it easy to access from the hotel lobby.
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n***n

10.0
/ 10
It was a pleasant stay at the Sutasoma Hotel, it felt close to all destinations, the atmosphere was calm, the noise level was good, and the ambience was good, it was clean, and it felt like home.
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E***h

10.0
/ 10
Very recommended. The price is good and valuable. The staff are so friendly and nice. The foods in the restaurant are various and tasty. Would love to be back.

Andi B. T.

10.0
/ 10
Our staycation at this hotel was very enjoyable. The hotel had clean rooms, friendly staff, a delicious breakfast, and easy parking—everything was perfect. I'll definitely return to this hotel next time.
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H***n

10.0
/ 10
Nice clean & comfortable room. Food is varied & delicious, staff is also friendly
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In the Area
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Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Kebayoran Baru, Dharmawangsa, Jakarta, Indonesia, 12160

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sutasoma Hotel is a hotel is located at Dharmawangsa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sutasoma Hotel

Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Kebayoran Baru, Dharmawangsa, Jakarta, Indonesia, 12160
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Lobby Sutasoma Hotel
Lobby 2 Sutasoma Hotel

Discover More About Sutasoma Hotel

Discover the Comfort and Convenience of Sutasoma Hotel in Jakarta

Planning your next adventure to Jakarta and seeking a comfortable, well-located base? Look no further than Sutasoma Hotel. This inviting hotel offers a welcoming atmosphere and a host of amenities designed to make your stay in Indonesia's bustling capital a memorable one. Whether you're here for business or leisure, Sutasoma Hotel provides a convenient and comfortable experience, perfectly suited for travellers who appreciate quality and accessibility. Rates at Sutasoma Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Sutasoma Hotel

Sutasoma Hotel is situated in the vibrant area of Jakarta Selatan, a dynamic district known for its blend of modern development and local charm. Located at Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Kebayoran Baru, Dharmawangsa, Jakarta, Indonesia, 12160, the hotel offers excellent accessibility for travellers. It's conveniently positioned within reach of key transport links, making it easy to explore the city and beyond. The surrounding neighbourhood is alive with a variety of local cafes and eateries, offering a taste of Jakarta's rich culinary scene right on your doorstep. For those looking to immerse themselves in the local culture, the area provides a fantastic starting point for discovering the city's many attractions.

Guest Facilities and Services at Sutasoma Hotel

Guest facilities at Sutasoma Hotel are designed with your comfort and convenience in mind. Travellers will appreciate the availability of essential services that enhance the overall stay. Enjoy complimentary high-speed Wi-Fi throughout the property, perfect for staying connected. The hotel features a helpful 24-hour front desk, ready to assist with any queries or requests you may have at any time of day or night. For those who enjoy starting their day with a good meal, the hotel offers breakfast options, and the availability of a fitness centre allows you to maintain your workout routine while travelling. Secure luggage storage is also available, providing peace of mind for those with early arrivals or late departures.

Room Information and Stay Experience at Sutasoma Hotel

The room types of Sutasoma Hotel are thoughtfully appointed to ensure a restful and pleasant stay. Each room is designed to be a sanctuary, offering a clean and comfortable environment. You can expect modern climate control systems to keep you cool and comfortable, regardless of the weather outside. The beds are prepared with quality linens, promising a good night's sleep. Bathrooms are kept to a high standard of cleanliness, providing a refreshing space to start and end your day. While specific room sizes and names may vary, the focus remains on providing a serene and well-maintained space for all guests.

Recommended Nearby Dining and Cafes around Sutasoma Hotel

Jakarta Selatan is a culinary hotspot, and Sutasoma Hotel places you right in the heart of it. Explore the diverse range of dining options available in the vicinity, from casual local eateries serving authentic Indonesian cuisine to trendy cafes perfect for a relaxed brunch or a strong cup of coffee. You'll find plenty of spots to satisfy your cravings, whether you're in the mood for a hearty breakfast, a quick lunch, or a delightful dinner. The vibrant food scene surrounding the hotel means you're never far from a delicious meal or a great coffee experience, reflecting the lively café culture that many Australian travellers enjoy.

Popular Attractions and Activities near Sutasoma Hotel

Jakarta Selatan and its surrounding areas offer a wealth of attractions for every type of traveller. Immerse yourself in the local culture by visiting the National Museum of Indonesia, a treasure trove of historical artefacts. Explore the grandeur of the Istiqlal Mosque, the largest mosque in Southeast Asia, and the adjacent Jakarta Cathedral, showcasing religious harmony. For a taste of modern Jakarta, head to the upscale shopping malls like Plaza Senayan or Pondok Indah Mall. Enjoy a leisurely stroll or a picnic at Taman Suropati, a popular urban park. For a glimpse into the city's past, visit the Fatahillah Square in the Old Town (Kota Tua). If you are looking for other activities around Sutasoma Hotel, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Sutasoma Hotel from the Airport

Navigating your journey from the airport to Sutasoma Hotel is straightforward, with several convenient options available. For those arriving at Soekarno-Hatta International Airport (CGK), you can opt for the airport train service, which provides a comfortable and efficient way to reach the city centre, followed by a short taxi or rideshare service to the hotel. Alternatively, airport shuttle buses offer a direct route to various points in the city. Public metered taxis are readily available at designated taxi stands, ensuring a reliable journey. Rideshare services also provide a convenient door-to-door option. Planning your **airport transfer service of Sutasoma Hotel** in advance can help ensure a smooth arrival. Here’s **how to get to Sutasoma Hotel** from the airport:
  • Airport train service to the city centre, then a short taxi or rideshare.
  • Airport shuttle buses to designated drop-off points.
  • Public metered taxis from the airport taxi stands.
  • Rideshare services for direct pick-up and drop-off.
You can also explore options for an Airport transfer service.

Summary of Why You Should Choose Sutasoma Hotel

Sutasoma Hotel stands out as an excellent choice for Australian travellers looking for a comfortable, convenient, and well-located accommodation in Jakarta. Its prime location in Jakarta Selatan offers easy access to dining, shopping, and cultural attractions. The hotel's commitment to providing essential guest facilities, including reliable Wi-Fi and a 24-hour front desk, ensures a hassle-free stay. The clean and comfortable rooms are designed for relaxation after a day of exploring. To make your booking experience seamless, you can **check room availability at Sutasoma Hotel** and **book Sutasoma Hotel** directly through Traveloka.
  • Prime location in Jakarta Selatan with easy access to city attractions.
  • Comfortable and clean rooms with modern amenities.
  • Friendly and helpful service from the 24-hour front desk.
  • Convenient access to local dining and entertainment.
For your next trip, consider Sutasoma Hotel for a truly enjoyable Jakarta experience. Book budget hotels in Jakarta and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Sutasoma Hotel

Entertainment Facility Sutasoma Hotel
Entertainment Facility
Common Space Sutasoma Hotel
Common Space
Lobby Sutasoma Hotel
Lobby
Bedroom Sutasoma Hotel
Bedroom
Restaurant Sutasoma Hotel
Restaurant

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Brunch
  • Continental breakfast
  • Hot breakfast

Things to Do

  • Fitness center
  • Outdoor pool
  • TV lounge

Connectivity

  • Internation Call
  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Disabled access friendly

Business Facilities

  • Conference room
  • Meeting facilities

Transportation

  • Secure parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Cribs

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sutasoma Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sutasoma Hotel
111
Number of floors in Sutasoma Hotel
7
Another facilities in Sutasoma Hotel
Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked questions about Sutasoma Hotel

What are available facilities at Sutasoma Hotel?
There are top facilites at Sutasoma Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sutasoma Hotel?
The standard check-in time at Sutasoma Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Sutasoma Hotel provide breakfast?
Yes, Sutasoma Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sutasoma Hotel?
Sutasoma Hotel has a 4.0-star rating.
How many floors does Sutasoma Hotel have?
Sutasoma Hotel has 7.
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Sutasoma Hotel reviews and ratings

Overall Ratings & Reviews Sutasoma Hotel

Traveloka (647)
Other sources (16)
9.0
Exceptional
From 647 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Sutasoma Hotel
All
Staff Friendliness (22)
Bathroom (22)
Ambiance (21)
Bedroom (21)
Hotel Area (20)
Distance to City Center (19)
Room Space (19)
Family Friendly (18)
Taste (17)
Check-in/out Time (15)
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Traveller Reviews Sutasoma Hotel

Number of reviews per page
20
40
Customer reviews
Profile Picture
faishal a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and helpful. It coincided with a religious study event at the Grand Opus Ballroom, making it easy to access from the hotel lobby.
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Accommodation's Reply
03 Sep 2026
Dear Mr. Faishal A., Thank you so much for your wonderful review and perfect 10.0 rating! We are delighted to hear that our staff provided exceptionally friendly and helpful service throughout your stay. We were also pleased to learn that our location provided convenient access to the Women's Studies & Science event at the Grand Opus Ballroom from the hotel lobby. Thank you for choosing Sutasoma Hotel for your stay. We look forward to welcoming you back in the future! Sincerely, Ferri Irawan - General Manager, The Tribrata Hotel & Convention Center
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A***f
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Good, strategic location. The hotel is clean and the staff are friendly.
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Accommodation's Reply
30 Jul 2026
Dear Ms./Mrs. A*f, Thank you for taking the time to write a review about your stay at Hotel Suta Soma. We are delighted to hear that you were impressed with the excellent location, cleanliness, and the friendliness of our team. Your compliments motivate our team to continue striving to provide the best service to all our guests. We are honored that you chose our hotel for your business trip in Jakarta. We hope to welcome you back to Hotel Suta Soma again in the future. Sincerely, Ferry Irawan - General Manager, The Tribrata Hotel & Convention Center
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n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It was a pleasant stay at the Sutasoma Hotel, it felt close to all destinations, the atmosphere was calm, the noise level was good, and the ambience was good, it was clean, and it felt like home.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr. Niken, Thank you so much for your perfect rating and wonderful review. We are delighted to hear that your stay at Hotel Sutasoma was comfortable and felt like home. We are also pleased that the excellent location, tranquil atmosphere, quality soundproofing, cleanliness, and ambiance of the hotel made your stay so comfortable. Your review is a great inspiration for our entire team to continue striving to provide a friendly and memorable guest experience. We hope to welcome you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma & Tribrata Convention Centre
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
staff hotel super duper ramaaaah ..
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you so much for your excellent rating and wonderful review 😊 We are delighted to know that our team's friendly service made a wonderful impression during your stay. Your compliment about being "super friendly" inspires our entire team to continue striving to provide the best service from the heart. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention
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D***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Hot water for the shower is not really hot, though I had to wait for it for a while.
1 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear D***d, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the hot water in the shower and for the waiting time involved. Your comment is very important to us, and it has been shared with our engineering team for further checking and improvement. We truly appreciate your feedback, as it helps us enhance the comfort of our facilities. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
First time here and very satisfied. Even though it was only one night, from check-in on, it was great. The service was fast, the room was clean and fragrant, and check-out was also quick. Highly recommended.
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1 people find it helpful
Accommodation's Reply
30 Jan 2026
Dear Mr./Ms. A*a, Thank you very much for choosing Hotel Sutasoma for your first stay. We are delighted to hear that, even though it was only a one-night stay, you were satisfied with the quick check-in process, the cleanliness and comfort of the room, and the smooth check-out process. Your comments and feedback mean a lot to us and encourage our entire team to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma and The Tribrata Convention Centre
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E***h
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Very recommended. The price is good and valuable. The staff are so friendly and nice. The foods in the restaurant are various and tasty. Would love to be back.
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you so much for your glowing review and for highly recommending us! We are delighted to hear that you found your stay to be of great value and that our staff's friendliness made a positive impact on your experience. It is also wonderful to know that you enjoyed the variety and taste of the dishes at our restaurant; our culinary team will be thrilled to receive your feedback. Your satisfaction is our greatest motivation, and we are honored to know that you would love to be back. We look forward to welcoming you home to Sutasoma Hotel for another wonderful stay! Warmest regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
D***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Highly recommended and satisfying... The room is very neat, clean, and nice.
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you very much for your review and feedback. We are delighted to hear that you were satisfied with the neatness, cleanliness, and comfort of our rooms. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Staff was friendly and accommodating. Food was nice. Almost everything is reachable within walking distance!
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a pleasant stay. It is wonderful to know that our friendly and accommodating staff made a positive impression on you, and that you enjoyed our food offerings. We are also glad you found our location so convenient. Being within walking distance to many local attractions is something our guests truly value, and we’re happy it enhanced your experience. It was a pleasure having you with us, and we look forward to welcoming you back to Sutasoma Hotel very soon! Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
Erika
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Close to the venue, the rooms are quite large, comfortable...
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Erika W., Thank you for sharing your review of your stay. We are delighted to hear that you enjoyed our hotel's convenient location near the event venue and the spacious and comfortable rooms. We hope to welcome you back again soon. Sincerely, Perry Irawan - General Manager, Stasoma Hotel & Tribulata Convention Centre
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The place was clean, the food was good, and the staff was friendly.
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you enjoyed the cleanliness of the hotel, the good food, and the friendliness of our staff. We look forward to welcoming you back again in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
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Andi B. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Our staycation at this hotel was very enjoyable. The hotel had clean rooms, friendly staff, a delicious breakfast, and easy parking—everything was perfect. I'll definitely return to this hotel next time.
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Accommodation's Reply
06 Jan 2026
Dear Mr. Andy B.T., Thank you very much for your positive review regarding your stay with us. We are delighted to hear that you were impressed with the cleanliness of the room, the friendliness of the staff, the delicious breakfast, and the convenient parking. We are especially pleased to know that everything was perfect and that you plan to stay at our hotel again in the future. We hope to welcome you back on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 37 week(s) ago
Truly an amazing experience
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2 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that your stay was truly wonderful. We look forward to welcoming you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention Centre
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Nice hotel for staycation or to skip for a while to get some refresh day for yourself.
1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you for your kind review. We’re happy to know that our hotel is a nice choice for a staycation or a short getaway to refresh and unwind. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
R***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Good hotel in South Jakarta area and strategic location
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2 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Ms. R***h, Thank you for your kind review! We are delighted to hear that you had a positive experience and found our hotel to be a good choice in the South Jakarta (Jaksel) area. It is great to know that our strategic location added value to your stay. We strive to provide the best convenience for our guests, and we are glad we could meet your expectations. We look forward to welcoming you back for another wonderful stay at Sutasoma Hotel! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
n***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
Like the location for not too crowded as being located not in the city center but still easy to access main attraction of Jakarta. Staff very friendly and the breakfast menu are all OK 👍
2 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Bapak n***g, Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our strategic location. It is wonderful to know that you appreciated the balance of being away from the city center's crowds while still having easy access to Jakarta's main attractions. We are also very proud to hear your kind words about our friendly staff and that you enjoyed our breakfast selection. Providing a welcoming atmosphere and a satisfying start to the day are priorities for us, and your feedback is a great encouragement to our team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another pleasant stay in the future! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
Ali R.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 41 week(s) ago
Always had a good experience to stay here!
1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Ali R., Thank you so much for the great review! We appreciate your loyalty and are glad to know that you always have a great experience when you stay with us. Consistent service is our top priority. We look forward to welcoming you back again and promise to maintain our quality standards. See you soon! Best regards, Ferry Irawan, General Manager Sutasoma Hotel and The Tribrata Convention Center
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The service is super friendly, making you feel comfortable and at home staying here.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
The entire staff of Sutasoma Hotel & Tribrata Conference Center sends our warmest regards to you! Thank you for your valuable review and feedback. We are glad you had a pleasant stay. We are honored that our team was able to provide exceptional service and give you a positive and memorable experience. Your satisfaction is our greatest reward, and your appreciation means a lot to us. Please contact us if you need any assistance during your next stay. We are honored to host you and look forward to your next visit. Thank you! Ferry Irawan, General Manager, Sutasoma Hotel & Tribrata Conference Center
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Widiastuti C. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The hotel staff is very friendly and thank you for the snack amenities because we often stay with family.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Vidiastuti, Warmest regards, Sutasoma Hotel & Tribrata Convention Centre! Thank you for choosing Sutasoma Hotel & Tribrata Convention Centre as your meaningful accommodation. We are truly honored to have had the pleasure of welcoming and serving you. We appreciate your kind words and positive comments regarding your stay at Sutasoma Hotel & Tribrata Convention Centre. Your happiness and satisfaction are the best reward for our team and a valuable motivation to continue providing our guests with sincere service and warm hospitality. At Sutasoma Hotel & Tribrata Convention Centre, we always strive to create memorable and meaningful guest experiences by consistently exceeding expectations and ensuring that all our guests feel welcome and at home. Thank you once again for your trust and appreciation. We look forward to welcoming you back with even more warm and superior service on your next visit. Best regards, Ferri Irawan, General Manager of Sutasoma Hotel & Tribrata Convention Centre
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Y***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
The check-in process was a bit long, I was starting to get annoyed even though I had already given a note that I would be checking in early, chasing time for prayer breaks, because it would be busy starting at 3. Then I got the room, when I opened the refrigerator there was stale food, no wonder when I opened the door there was a strange smell. Okay, I reported it and when I wanted to perform ablution, the water wasn't flowing, until I was taught, I finally found out that the water in the shower wasn't flowing. But the staff immediately handled it and it turned out I immediately got a compliment to upgrade to a more spacious room, I thought that was all, suddenly the room was knocked on, ehhh got another compliment, a fruit bucket, quite attentive. But one more thing, it's not recommended for smokers like me!! There is no smoking room and restaurant with a smoking area, well, smoking has to go outside the hotel so far so good, respecting non-smokers
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Mr. Yopi, Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced during check-in and upon entering your room. This is simply not the experience we expect from our guests. Please be informed that check-in starts at 2:00 PM and early check-in is subject to availability on the check-in date. We appreciate your understanding. Additionally, our hotel is a smoke-free hotel in accordance with Jakarta Metropolitan Government Regulation No. 88 of 2010 for the comfort and well-being of all our guests. Once again, we thank you for your kind comments and appreciation for our team’s service. We do hope to welcome you back for an even better experience on your next visit. Sincerely, Rico Saputro - Assistant Front Office Manager
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Number of reviews per page
20
40

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Bedroom 4 Sutasoma Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sutasoma Hotel

Traveloka (647)
Other sources (16)
9.0
Exceptional
From 647 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.1

Service and Facilites

9.1

People often mention about Sutasoma Hotel
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Staff Friendliness (22)
Bathroom (22)
Ambiance (21)
Bedroom (21)
Hotel Area (20)
Distance to City Center (19)
Room Space (19)
Family Friendly (18)
Taste (17)
Check-in/out Time (15)
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Traveller Reviews Sutasoma Hotel

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Customer reviews
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faishal a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and helpful. It coincided with a religious study event at the Grand Opus Ballroom, making it easy to access from the hotel lobby.
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Accommodation's Reply
03 Sep 2026
Dear Mr. Faishal A., Thank you so much for your wonderful review and perfect 10.0 rating! We are delighted to hear that our staff provided exceptionally friendly and helpful service throughout your stay. We were also pleased to learn that our location provided convenient access to the Women's Studies & Science event at the Grand Opus Ballroom from the hotel lobby. Thank you for choosing Sutasoma Hotel for your stay. We look forward to welcoming you back in the future! Sincerely, Ferri Irawan - General Manager, The Tribrata Hotel & Convention Center
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A***f
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Good, strategic location. The hotel is clean and the staff are friendly.
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Accommodation's Reply
30 Jul 2026
Dear Ms./Mrs. A*f, Thank you for taking the time to write a review about your stay at Hotel Suta Soma. We are delighted to hear that you were impressed with the excellent location, cleanliness, and the friendliness of our team. Your compliments motivate our team to continue striving to provide the best service to all our guests. We are honored that you chose our hotel for your business trip in Jakarta. We hope to welcome you back to Hotel Suta Soma again in the future. Sincerely, Ferry Irawan - General Manager, The Tribrata Hotel & Convention Center
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n***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It was a pleasant stay at the Sutasoma Hotel, it felt close to all destinations, the atmosphere was calm, the noise level was good, and the ambience was good, it was clean, and it felt like home.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr. Niken, Thank you so much for your perfect rating and wonderful review. We are delighted to hear that your stay at Hotel Sutasoma was comfortable and felt like home. We are also pleased that the excellent location, tranquil atmosphere, quality soundproofing, cleanliness, and ambiance of the hotel made your stay so comfortable. Your review is a great inspiration for our entire team to continue striving to provide a friendly and memorable guest experience. We hope to welcome you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma & Tribrata Convention Centre
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
staff hotel super duper ramaaaah ..
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, Thank you so much for your excellent rating and wonderful review 😊 We are delighted to know that our team's friendly service made a wonderful impression during your stay. Your compliment about being "super friendly" inspires our entire team to continue striving to provide the best service from the heart. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention
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D***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Hot water for the shower is not really hot, though I had to wait for it for a while.
1 people find it helpful
Accommodation's Reply
10 Feb 2026
Dear D***d, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the hot water in the shower and for the waiting time involved. Your comment is very important to us, and it has been shared with our engineering team for further checking and improvement. We truly appreciate your feedback, as it helps us enhance the comfort of our facilities. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
First time here and very satisfied. Even though it was only one night, from check-in on, it was great. The service was fast, the room was clean and fragrant, and check-out was also quick. Highly recommended.
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1 people find it helpful
Accommodation's Reply
30 Jan 2026
Dear Mr./Ms. A*a, Thank you very much for choosing Hotel Sutasoma for your first stay. We are delighted to hear that, even though it was only a one-night stay, you were satisfied with the quick check-in process, the cleanliness and comfort of the room, and the smooth check-out process. Your comments and feedback mean a lot to us and encourage our entire team to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma and The Tribrata Convention Centre
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E***h
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Very recommended. The price is good and valuable. The staff are so friendly and nice. The foods in the restaurant are various and tasty. Would love to be back.
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you so much for your glowing review and for highly recommending us! We are delighted to hear that you found your stay to be of great value and that our staff's friendliness made a positive impact on your experience. It is also wonderful to know that you enjoyed the variety and taste of the dishes at our restaurant; our culinary team will be thrilled to receive your feedback. Your satisfaction is our greatest motivation, and we are honored to know that you would love to be back. We look forward to welcoming you home to Sutasoma Hotel for another wonderful stay! Warmest regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
D***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Highly recommended and satisfying... The room is very neat, clean, and nice.
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you very much for your review and feedback. We are delighted to hear that you were satisfied with the neatness, cleanliness, and comfort of our rooms. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Staff was friendly and accommodating. Food was nice. Almost everything is reachable within walking distance!
1 people find it helpful
Accommodation's Reply
23 Jan 2026
Dear Valued Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a pleasant stay. It is wonderful to know that our friendly and accommodating staff made a positive impression on you, and that you enjoyed our food offerings. We are also glad you found our location so convenient. Being within walking distance to many local attractions is something our guests truly value, and we’re happy it enhanced your experience. It was a pleasure having you with us, and we look forward to welcoming you back to Sutasoma Hotel very soon! Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
Erika
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Close to the venue, the rooms are quite large, comfortable...
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Erika W., Thank you for sharing your review of your stay. We are delighted to hear that you enjoyed our hotel's convenient location near the event venue and the spacious and comfortable rooms. We hope to welcome you back again soon. Sincerely, Perry Irawan - General Manager, Stasoma Hotel & Tribulata Convention Centre
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The place was clean, the food was good, and the staff was friendly.
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Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you enjoyed the cleanliness of the hotel, the good food, and the friendliness of our staff. We look forward to welcoming you back again in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
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Andi B. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Our staycation at this hotel was very enjoyable. The hotel had clean rooms, friendly staff, a delicious breakfast, and easy parking—everything was perfect. I'll definitely return to this hotel next time.
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Accommodation's Reply
06 Jan 2026
Dear Mr. Andy B.T., Thank you very much for your positive review regarding your stay with us. We are delighted to hear that you were impressed with the cleanliness of the room, the friendliness of the staff, the delicious breakfast, and the convenient parking. We are especially pleased to know that everything was perfect and that you plan to stay at our hotel again in the future. We hope to welcome you back on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 37 week(s) ago
Truly an amazing experience
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2 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that your stay was truly wonderful. We look forward to welcoming you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention Centre
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Nice hotel for staycation or to skip for a while to get some refresh day for yourself.
1 people find it helpful
Accommodation's Reply
06 Jan 2026
Dear Valued Guest, Thank you for your kind review. We’re happy to know that our hotel is a nice choice for a staycation or a short getaway to refresh and unwind. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
R***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Good hotel in South Jakarta area and strategic location
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2 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Ms. R***h, Thank you for your kind review! We are delighted to hear that you had a positive experience and found our hotel to be a good choice in the South Jakarta (Jaksel) area. It is great to know that our strategic location added value to your stay. We strive to provide the best convenience for our guests, and we are glad we could meet your expectations. We look forward to welcoming you back for another wonderful stay at Sutasoma Hotel! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
n***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
Like the location for not too crowded as being located not in the city center but still easy to access main attraction of Jakarta. Staff very friendly and the breakfast menu are all OK 👍
2 people find it helpful
Accommodation's Reply
15 Dec 2025
Dear Bapak n***g, Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our strategic location. It is wonderful to know that you appreciated the balance of being away from the city center's crowds while still having easy access to Jakarta's main attractions. We are also very proud to hear your kind words about our friendly staff and that you enjoyed our breakfast selection. Providing a welcoming atmosphere and a satisfying start to the day are priorities for us, and your feedback is a great encouragement to our team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another pleasant stay in the future! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention
Ali R.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 41 week(s) ago
Always had a good experience to stay here!
1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Ali R., Thank you so much for the great review! We appreciate your loyalty and are glad to know that you always have a great experience when you stay with us. Consistent service is our top priority. We look forward to welcoming you back again and promise to maintain our quality standards. See you soon! Best regards, Ferry Irawan, General Manager Sutasoma Hotel and The Tribrata Convention Center
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D***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The service is super friendly, making you feel comfortable and at home staying here.
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1 people find it helpful
Accommodation's Reply
03 Nov 2025
The entire staff of Sutasoma Hotel & Tribrata Conference Center sends our warmest regards to you! Thank you for your valuable review and feedback. We are glad you had a pleasant stay. We are honored that our team was able to provide exceptional service and give you a positive and memorable experience. Your satisfaction is our greatest reward, and your appreciation means a lot to us. Please contact us if you need any assistance during your next stay. We are honored to host you and look forward to your next visit. Thank you! Ferry Irawan, General Manager, Sutasoma Hotel & Tribrata Conference Center
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Widiastuti C. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The hotel staff is very friendly and thank you for the snack amenities because we often stay with family.
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Accommodation's Reply
22 Oct 2025
Dear Mr. Vidiastuti, Warmest regards, Sutasoma Hotel & Tribrata Convention Centre! Thank you for choosing Sutasoma Hotel & Tribrata Convention Centre as your meaningful accommodation. We are truly honored to have had the pleasure of welcoming and serving you. We appreciate your kind words and positive comments regarding your stay at Sutasoma Hotel & Tribrata Convention Centre. Your happiness and satisfaction are the best reward for our team and a valuable motivation to continue providing our guests with sincere service and warm hospitality. At Sutasoma Hotel & Tribrata Convention Centre, we always strive to create memorable and meaningful guest experiences by consistently exceeding expectations and ensuring that all our guests feel welcome and at home. Thank you once again for your trust and appreciation. We look forward to welcoming you back with even more warm and superior service on your next visit. Best regards, Ferri Irawan, General Manager of Sutasoma Hotel & Tribrata Convention Centre
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Y***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
The check-in process was a bit long, I was starting to get annoyed even though I had already given a note that I would be checking in early, chasing time for prayer breaks, because it would be busy starting at 3. Then I got the room, when I opened the refrigerator there was stale food, no wonder when I opened the door there was a strange smell. Okay, I reported it and when I wanted to perform ablution, the water wasn't flowing, until I was taught, I finally found out that the water in the shower wasn't flowing. But the staff immediately handled it and it turned out I immediately got a compliment to upgrade to a more spacious room, I thought that was all, suddenly the room was knocked on, ehhh got another compliment, a fruit bucket, quite attentive. But one more thing, it's not recommended for smokers like me!! There is no smoking room and restaurant with a smoking area, well, smoking has to go outside the hotel so far so good, respecting non-smokers
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Accommodation's Reply
22 Oct 2025
Dear Mr. Yopi, Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced during check-in and upon entering your room. This is simply not the experience we expect from our guests. Please be informed that check-in starts at 2:00 PM and early check-in is subject to availability on the check-in date. We appreciate your understanding. Additionally, our hotel is a smoke-free hotel in accordance with Jakarta Metropolitan Government Regulation No. 88 of 2010 for the comfort and well-being of all our guests. Once again, we thank you for your kind comments and appreciation for our team’s service. We do hope to welcome you back for an even better experience on your next visit. Sincerely, Rico Saputro - Assistant Front Office Manager
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