How many rooms are available at Sutasoma Hotel?

Sutasoma Hotel has 111 rooms in total.

Does Sutasoma Hotel provide parking?

Yes, Sutasoma Hotel provides parking. Please confirm details directly with the hotel.

Does Sutasoma Hotel have a swimming pool?

Yes, a swimming pool is available at Sutasoma Hotel.

What do past guests say about Sutasoma Hotel?

Sutasoma Hotel is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Sutasoma Hotel

Name: Sutasoma Hotel
Address: Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Kebayoran Baru, Dharmawangsa, Jakarta, Indonesia, 12160, Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Jakarta, 12160, Indonesia
Rating: 9

Hotels

9.0

/10

Exceptional

637 reviews

What Guests Say About Their Stay

Bedroom (38)

Staff Friendliness (37)

Ambiance (36)

Room Space (33)

n***n

10.0

/ 10

It was a pleasant stay at the Sutasoma Hotel, it felt close to all destinations, the atmosphere was calm, the noise level was good, and the ambience was good, it was clean, and it felt like home.

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E***h

10.0

/ 10

Very recommended. The price is good and valuable. The staff are so friendly and nice. The foods in the restaurant are various and tasty. Would love to be back.

Andi B. T.

10.0

/ 10

Our staycation at this hotel was very enjoyable. The hotel had clean rooms, friendly staff, a delicious breakfast, and easy parking—everything was perfect. I'll definitely return to this hotel next time.

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H***n

10.0

/ 10

Nice clean & comfortable room. Food is varied & delicious, staff is also friendly

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A***s

10.0

/ 10

Friendly staff, very helpful during early check-in, even offered free breakfast first, thank you very much.

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In the Area

See Map

Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Kebayoran Baru, Dharmawangsa, Jakarta, Indonesia, 12160

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Sutasoma Hotel is a hotel is located at Dharmawangsa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Sutasoma Hotel

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What's around Sutasoma Hotel

Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Kebayoran Baru, Dharmawangsa, Jakarta, Indonesia, 12160

Discover More Places

Discover More About Sutasoma Hotel

Welcome to Sutasoma Hotel, your premier destination for an unforgettable stay in the vibrant heart of Jakarta, Indonesia. We pride ourselves on offering a blend of comfort, style, and exceptional service, ensuring every guest experiences the true essence of Indonesian hospitality. Whether you're visiting for business or leisure, Sutasoma Hotel is designed to be your home away from home, providing a tranquil retreat amidst the city's energetic pulse. Discover a world of convenience and luxury, all within reach. Room rates at Sutasoma Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sutasoma Hotel Location

Sutasoma Hotel is ideally situated in the bustling Kebayoran Baru district of Jakarta Selatan. Our address is Jalan Darmawangsa III, RT.2/RW.1, Pulo, South Jakarta City, Jakarta, Indonesia, Kebayoran Baru, Dharmawangsa, Jakarta, Indonesia, 12160. This prime location places us approximately 10 kilometers from the city center, offering a convenient base for exploring all that Jakarta has to offer. For those arriving by air, we are roughly 15 kilometers from the nearest major airport, with easy access via major thoroughfares. The atmosphere surrounding Sutasoma Hotel is one of sophisticated urban living, with a mix of upscale residences, trendy cafes, and boutique shops. It’s a neighborhood that balances a lively urban feel with pockets of tranquility, making it perfect for both business travelers and those seeking a relaxing getaway.

Sutasoma Hotel Facilities & Services

Facilities for guests at Sutasoma Hotel are designed to cater to every need, ensuring a comfortable and enjoyable experience. Our commitment is to provide a seamless stay with a range of amenities.

Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all hotel guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available 24/7 for your convenience.
Spa and Wellness Center:
Indulge in rejuvenating treatments at our spa, open from 10:00 AM to 9:00 PM. Prices for treatments start from PHP 1,500.
Restaurant:
Enjoy exquisite dining at our on-site restaurant, serving a variety of international and local cuisines.
Bar:
Unwind with a crafted cocktail or a selection of fine wines at our stylish bar, open from 11:00 AM to 11:00 PM.
Meeting and Event Facilities:
We offer state-of-the-art meeting rooms and event spaces, perfect for corporate gatherings and celebrations.
Complimentary Wi-Fi:
Stay connected with free high-speed Wi-Fi available throughout the hotel.
Concierge Services:
Our dedicated concierge team is available 24/7 to assist with bookings, recommendations, and any other requests.
Parking:
We offer complimentary parking space for all our guests.

Sutasoma Hotel Room Types

Sutasoma Hotel offers a diverse selection of rooms and suites, each meticulously designed to provide comfort and luxury. The room types of Sutasoma Hotel cater to various preferences, ensuring a perfect fit for every traveler.

Deluxe Room:
Available with a City View. These rooms are non-smoking and offer a comfortable space for solo travelers or couples. Some Deluxe Rooms feature a bathtub.
Executive Room:
Offering a City View, these rooms provide enhanced amenities and a spacious layout. They are non-smoking and some include a bathtub.
Suite:
Our luxurious Suites boast panoramic City Views and are designed for ultimate comfort and elegance. These are non-smoking rooms and all feature a bathtub.
Family Suite:
Ideal for families, these spacious suites offer ample room to relax and unwind, with City Views. They are non-smoking and include a bathtub.

We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, please contact our reservations team to discuss specific arrangements. Additional cleaning fees may apply.

Sutasoma Hotel Dining & Restaurants

Sutasoma Hotel is a culinary destination in itself, offering a delightful array of dining experiences. From casual bites to fine dining, our establishments are crafted to satisfy every palate.

The Sutasoma Restaurant:
Our main dining venue, offering a lavish breakfast buffet from 6:00 AM to 10:00 AM, and an à la carte menu for lunch and dinner. Expect a range of international dishes with a focus on Indonesian flavors. Estimated price per person for lunch/dinner is around PHP 800 - 1,500. Open daily from 6:00 AM to 11:00 PM.
The Sky Lounge:
Perched high above the city, our rooftop bar offers breathtaking views and a sophisticated ambiance. Enjoy expertly crafted cocktails, fine wines, and light snacks. Open from 4:00 PM to 12:00 AM. Estimated price per person for drinks and snacks is around PHP 600 - 1,200.
The Coffee Corner:
A cozy spot for your morning coffee or a light afternoon treat. Offering a selection of pastries, sandwiches, and premium coffee. Open from 7:00 AM to 7:00 PM. Estimated price per person is around PHP 300 - 500.

Sutasoma Hotel Nearby Attractions and Activities

Sutasoma Hotel is perfectly positioned to explore the vibrant cultural and commercial landscape of Jakarta. Immerse yourself in the city's rich heritage and modern attractions.

National Monument (Monas):
A towering symbol of Indonesia's independence, offering panoramic views of the city from its observation deck.
Istiqlal Mosque:
The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site.
Jakarta Cathedral:
Located opposite Istiqlal Mosque, this beautiful Catholic cathedral is a testament to religious harmony in Indonesia.
National Museum of Indonesia:
Discover the country's history, culture, and art through its extensive collection of artifacts.
Grand Indonesia Shopping Town:
One of Jakarta's premier shopping destinations, featuring a wide array of international and local brands, dining options, and entertainment.

If you are looking for other activities around Sutasoma Hotel, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Sutasoma Hotel from the Airport

Getting to Sutasoma Hotel from the airport is convenient, with several transportation options available to suit your needs and budget. The airport transfer service of Sutasoma Hotel is designed for your comfort and ease. Here’s how to get to Sutasoma Hotel:

Hotel Private Airport Transfer:
For the most seamless experience, we offer a private airport transfer service. Our driver will meet you at the arrival hall and assist with your luggage. This service can be arranged in advance through our concierge. Estimated cost: PHP 1,000 - 1,500.
Metered Taxis:
Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. Estimated cost: PHP 400 - 700, depending on traffic.
Ride-hailing Service:
You can book a ride-hailing service through their respective apps upon arrival. Designated pick-up points are available at the airport. Estimated cost: PHP 350 - 600, depending on demand and traffic.
Airport Premium Buses:
Some airport bus services may offer routes that get you close to our area, followed by a short taxi or ride-hailing service trip. Check the latest schedules and routes upon arrival. Estimated cost: PHP 150 - 300 for the bus.

For your convenience, you can also explore various airport transfer services to pre-book your journey to Sutasoma Hotel.

Summary of Why You Should Choose to Stay at Sutasoma Hotel

Choosing Sutasoma Hotel for your Jakarta visit guarantees a memorable and comfortable experience. We offer a perfect blend of modern amenities, excellent service, and a prime location.

Prime Location:
Situated in the desirable Kebayoran Baru district, offering easy access to business, shopping, and entertainment.
Exceptional Facilities:
Enjoy our swimming pool, fitness center, and rejuvenating spa.
Comfortable Rooms:
A variety of well-appointed rooms and suites designed for relaxation and productivity.
Delicious Dining:
Savor diverse culinary delights at our on-site restaurants and bar.
Warm Hospitality:
Experience the genuine warmth and efficiency of Indonesian service.

Discover the best Room availability at Sutasoma Hotel and make your Booking Sutasoma Hotel today. For your convenience, you can also Book budget hotels in Jakarta and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Sutasoma Hotel

Bar, Cafe and Lounge

Swimming Pool

Lobby

Exterior

Bedroom

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Newspaper in lobby
Porter
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Shops
Supermarket

Food and Drinks

Restaurant with AC
Breakfast
Brunch
Continental breakfast
Hot breakfast

Things to Do

Fitness center
Outdoor pool
TV lounge

Connectivity

INTERNATIONAL_CALL
LAN Internet
Free WiFi

Accessibilty

Disabled access friendly
Accessible parking

Business Facilities

Conference room
Meeting facilities

Transportation

Secure parking

Sports and Recreations

Fitness center

Kids and Pets

CRIBS

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Sutasoma Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Deposit

Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sutasoma Hotel	111
Number of floors in Sutasoma Hotel	7
Another facilities in Sutasoma Hotel	Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked question in Sutasoma Hotel

What are available facilities at Sutasoma Hotel?

There are top facilites at Sutasoma Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sutasoma Hotel?

The standard check-in time at Sutasoma Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Sutasoma Hotel provide breakfast?

Yes, Sutasoma Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sutasoma Hotel?

Sutasoma Hotel is a 4.0-star hotel.

How many floors does Sutasoma Hotel have?

Sutasoma Hotel has 7 floors.

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More Reviews from Other Guests in Sutasoma Hotel

Overall Ratings & Reviews Sutasoma Hotel

Traveloka (622)

Other sources (15)

9.0

Exceptional

From 622 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.1

People often mention about Sutasoma Hotel

All

Staff Friendliness (21)

Bathroom (21)

Ambiance (20)

Bedroom (20)

Hotel Area (19)

Distance to City Center (18)

Room Space (18)

Family Friendly (17)

Taste (16)

Surroundings (14)

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Traveler Reviews Sutasoma Hotel

Number of reviews per page

Customer reviews

n***n

Staycation

10.0

/10

Reviewed 8 week(s) ago

It was a pleasant stay at the Sutasoma Hotel, it felt close to all destinations, the atmosphere was calm, the noise level was good, and the ambience was good, it was clean, and it felt like home.

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Accommodation's Reply

06 May 2026

Dear Mr. Niken, Thank you so much for your perfect rating and wonderful review. We are delighted to hear that your stay at Hotel Sutasoma was comfortable and felt like home. We are also pleased that the excellent location, tranquil atmosphere, quality soundproofing, cleanliness, and ambiance of the hotel made your stay so comfortable. Your review is a great inspiration for our entire team to continue striving to provide a friendly and memorable guest experience. We hope to welcome you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma & Tribrata Convention Centre

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N***h

Leisure

10.0

/10

Reviewed 13 week(s) ago

staff hotel super duper ramaaaah ..

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Accommodation's Reply

08 Apr 2026

Dear Valued Guest, Thank you so much for your excellent rating and wonderful review 😊 We are delighted to know that our team's friendly service made a wonderful impression during your stay. Your compliment about being "super friendly" inspires our entire team to continue striving to provide the best service from the heart. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention

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D***d

10.0

/10

Reviewed 20 week(s) ago

Hot water for the shower is not really hot, though I had to wait for it for a while.

1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear D***d, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the hot water in the shower and for the waiting time involved. Your comment is very important to us, and it has been shared with our engineering team for further checking and improvement. We truly appreciate your feedback, as it helps us enhance the comfort of our facilities. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

A***a

Business

9.4

/10

Reviewed 22 week(s) ago

First time here and very satisfied. Even though it was only one night, from check-in on, it was great. The service was fast, the room was clean and fragrant, and check-out was also quick. Highly recommended.

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1 people find it helpful

Accommodation's Reply

30 Jan 2026

Dear Mr./Ms. A*a, Thank you very much for choosing Hotel Sutasoma for your first stay. We are delighted to hear that, even though it was only a one-night stay, you were satisfied with the quick check-in process, the cleanliness and comfort of the room, and the smooth check-out process. Your comments and feedback mean a lot to us and encourage our entire team to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma and The Tribrata Convention Centre

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E***h

Transit

10.0

/10

Reviewed 24 week(s) ago

Very recommended. The price is good and valuable. The staff are so friendly and nice. The foods in the restaurant are various and tasty. Would love to be back.

1 people find it helpful

Accommodation's Reply

23 Jan 2026

Dear Valued Guest, Thank you so much for your glowing review and for highly recommending us! We are delighted to hear that you found your stay to be of great value and that our staff's friendliness made a positive impact on your experience. It is also wonderful to know that you enjoyed the variety and taste of the dishes at our restaurant; our culinary team will be thrilled to receive your feedback. Your satisfaction is our greatest motivation, and we are honored to know that you would love to be back. We look forward to welcoming you home to Sutasoma Hotel for another wonderful stay! Warmest regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

D***Y

Staycation

9.4

/10

Reviewed 25 week(s) ago

Highly recommended and satisfying... The room is very neat, clean, and nice.

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Accommodation's Reply

06 Jan 2026

Dear Valued Guest, Thank you very much for your review and feedback. We are delighted to hear that you were satisfied with the neatness, cleanliness, and comfort of our rooms. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention

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Verified Traveler

Staycation

10.0

/10

Reviewed 25 week(s) ago

Staff was friendly and accommodating. Food was nice. Almost everything is reachable within walking distance!

1 people find it helpful

Accommodation's Reply

23 Jan 2026

Dear Valued Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a pleasant stay. It is wonderful to know that our friendly and accommodating staff made a positive impression on you, and that you enjoyed our food offerings. We are also glad you found our location so convenient. Being within walking distance to many local attractions is something our guests truly value, and we’re happy it enhanced your experience. It was a pleasure having you with us, and we look forward to welcoming you back to Sutasoma Hotel very soon! Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Erika

Transit

9.4

/10

Reviewed 25 week(s) ago

Close to the venue, the rooms are quite large, comfortable...

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1 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Erika W., Thank you for sharing your review of your stay. We are delighted to hear that you enjoyed our hotel's convenient location near the event venue and the spacious and comfortable rooms. We hope to welcome you back again soon. Sincerely, Perry Irawan - General Manager, Stasoma Hotel & Tribulata Convention Centre

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N***h

Leisure

10.0

/10

Reviewed 26 week(s) ago

The place was clean, the food was good, and the staff was friendly.

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Accommodation's Reply

06 Jan 2026

Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you enjoyed the cleanliness of the hotel, the good food, and the friendliness of our staff. We look forward to welcoming you back again in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Andi B. T.

Staycation

10.0

/10

Reviewed 26 week(s) ago

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Accommodation's Reply

06 Jan 2026

Dear Mr. Andy B.T., Thank you very much for your positive review regarding your stay with us. We are delighted to hear that you were impressed with the cleanliness of the room, the friendliness of the staff, the delicious breakfast, and the convenient parking. We are especially pleased to know that everything was perfect and that you plan to stay at our hotel again in the future. We hope to welcome you back on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention

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A***a

Staycation

8.8

/10

Reviewed 27 week(s) ago

Truly an amazing experience

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2 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that your stay was truly wonderful. We look forward to welcoming you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention Centre

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D***n

Leisure

10.0

/10

Reviewed 27 week(s) ago

Nice hotel for staycation or to skip for a while to get some refresh day for yourself.

1 people find it helpful

Accommodation's Reply

06 Jan 2026

Dear Valued Guest, Thank you for your kind review. We’re happy to know that our hotel is a nice choice for a staycation or a short getaway to refresh and unwind. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

R***h

Business

10.0

/10

Reviewed 29 week(s) ago

Good hotel in South Jakarta area and strategic location

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2 people find it helpful

Accommodation's Reply

15 Dec 2025

Dear Ms. R***h, Thank you for your kind review! We are delighted to hear that you had a positive experience and found our hotel to be a good choice in the South Jakarta (Jaksel) area. It is great to know that our strategic location added value to your stay. We strive to provide the best convenience for our guests, and we are glad we could meet your expectations. We look forward to welcoming you back for another wonderful stay at Sutasoma Hotel! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

n***g

8.8

/10

Reviewed 29 week(s) ago

Like the location for not too crowded as being located not in the city center but still easy to access main attraction of Jakarta. Staff very friendly and the breakfast menu are all OK 👍

1 people find it helpful

Accommodation's Reply

15 Dec 2025

Dear Bapak n***g, Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our strategic location. It is wonderful to know that you appreciated the balance of being away from the city center's crowds while still having easy access to Jakarta's main attractions. We are also very proud to hear your kind words about our friendly staff and that you enjoyed our breakfast selection. Providing a welcoming atmosphere and a satisfying start to the day are priorities for us, and your feedback is a great encouragement to our team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another pleasant stay in the future! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Ali R.

Business

9.1

/10

Reviewed 32 week(s) ago

Always had a good experience to stay here!

1 people find it helpful

Accommodation's Reply

24 Nov 2025

Dear Ali R., Thank you so much for the great review! We appreciate your loyalty and are glad to know that you always have a great experience when you stay with us. Consistent service is our top priority. We look forward to welcoming you back again and promise to maintain our quality standards. See you soon! Best regards, Ferry Irawan, General Manager Sutasoma Hotel and The Tribrata Convention Center

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D***s

Business

10.0

/10

Reviewed 34 week(s) ago

The service is super friendly, making you feel comfortable and at home staying here.

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1 people find it helpful

Accommodation's Reply

03 Nov 2025

The entire staff of Sutasoma Hotel & Tribrata Conference Center sends our warmest regards to you! Thank you for your valuable review and feedback. We are glad you had a pleasant stay. We are honored that our team was able to provide exceptional service and give you a positive and memorable experience. Your satisfaction is our greatest reward, and your appreciation means a lot to us. Please contact us if you need any assistance during your next stay. We are honored to host you and look forward to your next visit. Thank you! Ferry Irawan, General Manager, Sutasoma Hotel & Tribrata Conference Center

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Widiastuti C. P.

Staycation

10.0

/10

Reviewed 36 week(s) ago

The hotel staff is very friendly and thank you for the snack amenities because we often stay with family.

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Accommodation's Reply

22 Oct 2025

Dear Mr. Vidiastuti, Warmest regards, Sutasoma Hotel & Tribrata Convention Centre! Thank you for choosing Sutasoma Hotel & Tribrata Convention Centre as your meaningful accommodation. We are truly honored to have had the pleasure of welcoming and serving you. We appreciate your kind words and positive comments regarding your stay at Sutasoma Hotel & Tribrata Convention Centre. Your happiness and satisfaction are the best reward for our team and a valuable motivation to continue providing our guests with sincere service and warm hospitality. At Sutasoma Hotel & Tribrata Convention Centre, we always strive to create memorable and meaningful guest experiences by consistently exceeding expectations and ensuring that all our guests feel welcome and at home. Thank you once again for your trust and appreciation. We look forward to welcoming you back with even more warm and superior service on your next visit. Best regards, Ferri Irawan, General Manager of Sutasoma Hotel & Tribrata Convention Centre

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Y***e

Business

9.4

/10

Reviewed 37 week(s) ago

The check-in process was a bit long, I was starting to get annoyed even though I had already given a note that I would be checking in early, chasing time for prayer breaks, because it would be busy starting at 3. Then I got the room, when I opened the refrigerator there was stale food, no wonder when I opened the door there was a strange smell. Okay, I reported it and when I wanted to perform ablution, the water wasn't flowing, until I was taught, I finally found out that the water in the shower wasn't flowing. But the staff immediately handled it and it turned out I immediately got a compliment to upgrade to a more spacious room, I thought that was all, suddenly the room was knocked on, ehhh got another compliment, a fruit bucket, quite attentive. But one more thing, it's not recommended for smokers like me!! There is no smoking room and restaurant with a smoking area, well, smoking has to go outside the hotel so far so good, respecting non-smokers

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1 people find it helpful

Accommodation's Reply

22 Oct 2025

Dear Mr. Yopi, Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced during check-in and upon entering your room. This is simply not the experience we expect from our guests. Please be informed that check-in starts at 2:00 PM and early check-in is subject to availability on the check-in date. We appreciate your understanding. Additionally, our hotel is a smoke-free hotel in accordance with Jakarta Metropolitan Government Regulation No. 88 of 2010 for the comfort and well-being of all our guests. Once again, we thank you for your kind comments and appreciation for our team’s service. We do hope to welcome you back for an even better experience on your next visit. Sincerely, Rico Saputro - Assistant Front Office Manager

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Dwi P. R.

Staycation

9.7

/10

Reviewed 37 week(s) ago

A hotel in the heart of South Jakarta, for those who want to explore culinary delights in Blok M, this could be a recommendation for you, because it is close to the MRT station, and the room facilities are also okay, the rooms are spacious, the breakfast is varied and delicious.

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1 people find it helpful

Accommodation's Reply

13 Oct 2025

Warmest regards to Mr. Duirahaju and Ms. Stephanie from Sutasoma Hotel & Tribrata Convention Centre! Thank you for your valuable review and feedback on our hotel. We are very glad that you enjoyed your stay. We are honored that our team provided excellent service and made a lasting impression on you. Your satisfaction is our highest reward and your gratitude means a lot to all of us. Should you require any assistance during your next stay, please do not hesitate to contact us. We will be honored to serve you and hope to see you again soon. Thank you! Ferri Irawan, General Manager of Sutasoma Hotel & Tribrata Convention Centre

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Akhmad N. I.

Business

10.0

/10

Reviewed 38 week(s) ago

Comfortable hotel and delicious breakfast, varied and tasty.

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Accommodation's Reply

13 Oct 2025

Dear Mr. Akhmad Nizam, Warmest greetings from Hotel Sutasoma & The Tribrata Convention Center! Thank you for your trust in choosing Sutasoma Hotel as your meaningful stay. It was an honor to welcome and serve you. We greatly appreciate the appreciation and positive impressions you shared regarding your stay at Sutasoma Hotel. Your happiness and satisfaction are the best reward for our entire team, as well as a valuable motivation to continue providing sincere service and warm hospitality to every guest. At Sutasoma Hotel & The Tribrata Convention Center, we are committed to always creating a memorable and meaningful stay experience, by consistently meeting expectations and ensuring that every guest feels welcomed and comfortable like at home. Once again, we thank you for your trust and appreciation. We look forward to welcoming you back with even warmer and more exceptional service on your next visit. Warmest Regards, Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention Center

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