Dear Mr. Faishal A., Thank you so much for your wonderful review and perfect 10.0 rating! We are delighted to hear that our staff provided exceptionally friendly and helpful service throughout your stay. We were also pleased to learn that our location provided convenient access to the Women's Studies & Science event at the Grand Opus Ballroom from the hotel lobby. Thank you for choosing Sutasoma Hotel for your stay. We look forward to welcoming you back in the future! Sincerely, Ferri Irawan - General Manager, The Tribrata Hotel & Convention Center

Dear Ms./Mrs. A*f, Thank you for taking the time to write a review about your stay at Hotel Suta Soma. We are delighted to hear that you were impressed with the excellent location, cleanliness, and the friendliness of our team. Your compliments motivate our team to continue striving to provide the best service to all our guests. We are honored that you chose our hotel for your business trip in Jakarta. We hope to welcome you back to Hotel Suta Soma again in the future. Sincerely, Ferry Irawan - General Manager, The Tribrata Hotel & Convention Center

Dear Mr. Niken, Thank you so much for your perfect rating and wonderful review. We are delighted to hear that your stay at Hotel Sutasoma was comfortable and felt like home. We are also pleased that the excellent location, tranquil atmosphere, quality soundproofing, cleanliness, and ambiance of the hotel made your stay so comfortable. Your review is a great inspiration for our entire team to continue striving to provide a friendly and memorable guest experience. We hope to welcome you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma & Tribrata Convention Centre

Dear Valued Guest, Thank you so much for your excellent rating and wonderful review 😊 We are delighted to know that our team's friendly service made a wonderful impression during your stay. Your compliment about being "super friendly" inspires our entire team to continue striving to provide the best service from the heart. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention

Dear D***d, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the hot water in the shower and for the waiting time involved. Your comment is very important to us, and it has been shared with our engineering team for further checking and improvement. We truly appreciate your feedback, as it helps us enhance the comfort of our facilities. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Dear Mr./Ms. A*a, Thank you very much for choosing Hotel Sutasoma for your first stay. We are delighted to hear that, even though it was only a one-night stay, you were satisfied with the quick check-in process, the cleanliness and comfort of the room, and the smooth check-out process. Your comments and feedback mean a lot to us and encourage our entire team to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, Ferry Irawan - General Manager, Hotel Sutasoma and The Tribrata Convention Centre

Dear Valued Guest, Thank you so much for your glowing review and for highly recommending us! We are delighted to hear that you found your stay to be of great value and that our staff's friendliness made a positive impact on your experience. It is also wonderful to know that you enjoyed the variety and taste of the dishes at our restaurant; our culinary team will be thrilled to receive your feedback. Your satisfaction is our greatest motivation, and we are honored to know that you would love to be back. We look forward to welcoming you home to Sutasoma Hotel for another wonderful stay! Warmest regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Dear Valued Guest, Thank you very much for your review and feedback. We are delighted to hear that you were satisfied with the neatness, cleanliness, and comfort of our rooms. Your review encourages our entire team to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention

Dear Valued Guest, Thank you so much for your kind words! We are thrilled to hear that you had such a pleasant stay. It is wonderful to know that our friendly and accommodating staff made a positive impression on you, and that you enjoyed our food offerings. We are also glad you found our location so convenient. Being within walking distance to many local attractions is something our guests truly value, and we’re happy it enhanced your experience. It was a pleasure having you with us, and we look forward to welcoming you back to Sutasoma Hotel very soon! Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Dear Erika W., Thank you for sharing your review of your stay. We are delighted to hear that you enjoyed our hotel's convenient location near the event venue and the spacious and comfortable rooms. We hope to welcome you back again soon. Sincerely, Perry Irawan - General Manager, Stasoma Hotel & Tribulata Convention Centre

Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you enjoyed the cleanliness of the hotel, the good food, and the friendliness of our staff. We look forward to welcoming you back again in the future. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Dear Mr. Andy B.T., Thank you very much for your positive review regarding your stay with us. We are delighted to hear that you were impressed with the cleanliness of the room, the friendliness of the staff, the delicious breakfast, and the convenient parking. We are especially pleased to know that everything was perfect and that you plan to stay at our hotel again in the future. We hope to welcome you back on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention

Dear Valued Guest, Thank you so much for your positive review. We are delighted to hear that your stay was truly wonderful. We look forward to welcoming you back again on your next visit. Sincerely, Ferry Irawan - General Manager, Sutasoma Hotel & The Tribrata Convention Centre

Dear Valued Guest, Thank you for your kind review. We’re happy to know that our hotel is a nice choice for a staycation or a short getaway to refresh and unwind. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay. Warm regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Dear Ms. R***h, Thank you for your kind review! We are delighted to hear that you had a positive experience and found our hotel to be a good choice in the South Jakarta (Jaksel) area. It is great to know that our strategic location added value to your stay. We strive to provide the best convenience for our guests, and we are glad we could meet your expectations. We look forward to welcoming you back for another wonderful stay at Sutasoma Hotel! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Dear Bapak n***g, Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed our strategic location. It is wonderful to know that you appreciated the balance of being away from the city center's crowds while still having easy access to Jakarta's main attractions. We are also very proud to hear your kind words about our friendly staff and that you enjoyed our breakfast selection. Providing a welcoming atmosphere and a satisfying start to the day are priorities for us, and your feedback is a great encouragement to our team. It was a pleasure having you as our guest, and we look forward to welcoming you back for another pleasant stay in the future! Best regards, Ferri Irawan - General Manager Sutasoma Hotel & TheTribrata Convention

Dear Ali R., Thank you so much for the great review! We appreciate your loyalty and are glad to know that you always have a great experience when you stay with us. Consistent service is our top priority. We look forward to welcoming you back again and promise to maintain our quality standards. See you soon! Best regards, Ferry Irawan, General Manager Sutasoma Hotel and The Tribrata Convention Center

The entire staff of Sutasoma Hotel & Tribrata Conference Center sends our warmest regards to you! Thank you for your valuable review and feedback. We are glad you had a pleasant stay. We are honored that our team was able to provide exceptional service and give you a positive and memorable experience. Your satisfaction is our greatest reward, and your appreciation means a lot to us. Please contact us if you need any assistance during your next stay. We are honored to host you and look forward to your next visit. Thank you! Ferry Irawan, General Manager, Sutasoma Hotel & Tribrata Conference Center

Dear Mr. Vidiastuti, Warmest regards, Sutasoma Hotel & Tribrata Convention Centre! Thank you for choosing Sutasoma Hotel & Tribrata Convention Centre as your meaningful accommodation. We are truly honored to have had the pleasure of welcoming and serving you. We appreciate your kind words and positive comments regarding your stay at Sutasoma Hotel & Tribrata Convention Centre. Your happiness and satisfaction are the best reward for our team and a valuable motivation to continue providing our guests with sincere service and warm hospitality. At Sutasoma Hotel & Tribrata Convention Centre, we always strive to create memorable and meaningful guest experiences by consistently exceeding expectations and ensuring that all our guests feel welcome and at home. Thank you once again for your trust and appreciation. We look forward to welcoming you back with even more warm and superior service on your next visit. Best regards, Ferri Irawan, General Manager of Sutasoma Hotel & Tribrata Convention Centre

Dear Mr. Yopi, Thank you for taking the time to share your experience during your stay at our hotel. We apologize for any inconvenience you may have experienced during check-in and upon entering your room. This is simply not the experience we expect from our guests. Please be informed that check-in starts at 2:00 PM and early check-in is subject to availability on the check-in date. We appreciate your understanding. Additionally, our hotel is a smoke-free hotel in accordance with Jakarta Metropolitan Government Regulation No. 88 of 2010 for the comfort and well-being of all our guests. Once again, we thank you for your kind comments and appreciation for our team’s service. We do hope to welcome you back for an even better experience on your next visit. Sincerely, Rico Saputro - Assistant Front Office Manager