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Swiss-Belhotel Serpong
Hotels
8.5
/10
Very Good
1,661 reviews
What Guests Say About Their Stay
S***a
9.1
/ 10
Very strategic location, friendly staff service, spacious & comfortable rooms
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A***d
10.0
/ 10
Kids friendly, many kids activity as well, all staff is polite and good services. Best choice for family and for staycation.
Noor A. G.
10.0
/ 10
Cozy room, The soft mattress makes sleeping more comfortable, the breakfast has a lot of variety and I really like the pastry. The GM is a very humble person
rizki n. d. s.
9.1
/ 10
We stayed at the deluxe room and the room was great, all clean and tidy. And although we stayed during pandemic but the arrangement for breakfast is well thought.
Cipta W. H.
9.7
/ 10
I had a wonderful stay here, the room was really comfortable and the atmosphere was also relaxing, the staff are friendly and the location also really strategic just besides the toll road. easy access and easy to find food too.
In the Area
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Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Main Facilities
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This accommodation offers:
Outdoor pool
Bar
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Laundry
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Available Room Types in Swiss-Belhotel Serpong
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Swiss-Belhotel Serpong
Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
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Discover More About Swiss-Belhotel Serpong
Location
Staying at Swiss-Belhotel Serpong is a good choice when you are visiting Serpong.
About Swiss-Belhotel Serpong
Whether you are planning an event or other special occasions, Swiss-Belhotel Serpong is a great choice for you with a large and well-equipped function room to suit your requirements.
Are you a shopaholic? Staying at Swiss-Belhotel Serpong will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Swiss-Belhotel Serpong provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Swiss-Belhotel Serpong, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Swiss-Belhotel Serpong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belhotel Serpong exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belhotel Serpong is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Swiss-Belhotel Serpong.
All facilities in Swiss-Belhotel Serpong
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Dining area
General
- AC
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
Business Facilities
- Business facilities
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
- Spa
Transportation
- Secure parking
- Valet parking
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Swiss-Belhotel Serpong
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation does not serve free extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belhotel Serpong | 107 |
Number of floors in Swiss-Belhotel Serpong | 10 |
Another facilities in Swiss-Belhotel Serpong | Parking, Coffee shop, Elevator, 24-hour room service, Restaurant |
Frequently asked questions about Swiss-Belhotel Serpong
What is normal check-in & check-out time at Swiss-Belhotel Serpong?
The standard check-in time at Swiss-Belhotel Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Serpong provide breakfast?
Yes, Swiss-Belhotel Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belhotel Serpong?
Swiss-Belhotel Serpong has a 4.0-star rating.
How many floors does Swiss-Belhotel Serpong have?
Swiss-Belhotel Serpong has 10.
How many rooms are available at Swiss-Belhotel Serpong?
Swiss-Belhotel Serpong has 107.
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More Reviews from Other Guests in Swiss-Belhotel Serpong
Overall Ratings & Reviews Swiss-Belhotel Serpong
Traveloka (1,641)
Other sources (20)
8.5
Very Good
From 1,641 reviews
Provided by travellers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.7
Service and Facilites
8.6
People often mention about Swiss-Belhotel Serpong
All
Room Space (28)
Taste (28)
Accessibility (27)
Staff Friendliness (27)
Ambiance (25)
Bathroom (25)
Bedroom (24)
Hotel Area (23)
Soundproof (22)
Distance to City Center (21)
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Most Recent
Format
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Traveller Reviews Swiss-Belhotel Serpong
Number of reviews per page
20
40
Customer reviews
A***H
Business
7.0
/10
Reviewed 2 week(s) ago
Hopefully cleanliness will improve, and food hygiene in particular
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A***g
10.0
/10
Reviewed 2 week(s) ago
Strategic and easy to reach hotel
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We warmly welcome you to Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience during your recent visit. We are delighted to provide you with the perfect accommodation for your business or leisure trip at Swiss-Belhotel Serpong - BSD. We are delighted that you were satisfied with our services and facilities as we adapt to this new normal. Enjoy the comfort of Swiss-Belhotel Serpong with its location, services and helpful staff throughout your stay at Swiss-Belhotel Serpong-BSD. We look forward to welcoming you back again and send you warm greetings from Serpong. Best regards, Ria Andrini General Manager
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A***i
Staycation
9.4
/10
Reviewed 3 week(s) ago
Great, fun, easy access
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warmest regards from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience during your recent visit. We are very pleased to provide you with the perfect accommodation for your business or leisure trip at Swiss-Belhotel Serpong - BSD. We are very pleased to know that you were satisfied with our services and facilities in this new normal lifestyle. Enjoy the comfort of Swiss-Belhotel Serpong with its location, services and helpful staff throughout your stay at Swiss-Belhotel Serpong-BSD. We look forward to welcoming you back again and Best regards from Serpong. Best regards, Ria Andrini, General Manager
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D***a
Staycation
8.5
/10
Reviewed 4 week(s) ago
Spacious, comfortable rooms, close to the mall, clean, friendly staff.
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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Junanda
Business
10.0
/10
Reviewed 4 week(s) ago
The receptionist was cool and very helpful, the hotel was really cool... Everything was great and the impression was good and satisfying.
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1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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HB
Henny B. H.
Business
9.1
/10
Reviewed 5 week(s) ago
Easy access, on the edge of the toll road, so it's easy to go anywhere.
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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R***s
Staycation
9.4
/10
Reviewed 9 week(s) ago
There are lots of patches on the pool floor that can hurt if you step on them, the position of the rope barrier is not right so it's a bit difficult to get down into the pool; I made a mistake booking the Belcourt instead of the hotel because when I searched on the app, the first thing that came up was the Belcourt and the location is actually in the same room, just a different lobby; they had breakfast and the food was delicious.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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Y***i
Staycation
9.4
/10
Reviewed 10 week(s) ago
The rooms are clean and spacious, the staff is friendly, and the check-in/out process is easy. There's ample parking.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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y***i
10.0
/10
Reviewed 11 week(s) ago
The hotel is clean and the food is quite varied. A suggestion is that the swimming pool is open until the afternoon.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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A***o
Business
9.4
/10
Reviewed 12 week(s) ago
Overall it's good, only the bath towel needs to be replaced, it's yellow and the edges are torn and hairy.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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AH
Adeayu H.
Medical
9.7
/10
Reviewed 12 week(s) ago
This is our second time staying here for a few days with the kids and we were very satisfied. The staff were very helpful.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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D***i
8.5
/10
Reviewed 12 week(s) ago
It's okay. It's clean too.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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a***i
10.0
/10
Reviewed 13 week(s) ago
Yesterday, check-in took a bit of time... it took around 60 minutes from reporting to reception until the key was handed over.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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DA
Dewi A.
9.1
/10
Reviewed 14 week(s) ago
The rooms are comfortable. The location is strategically located near the toll gate. The ballroom is large. It's suitable for events or weddings.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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T***a
10.0
/10
Reviewed 14 week(s) ago
further improve the quality of service and innovate
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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SD
Sigid D. K.
9.1
/10
Reviewed 14 week(s) ago
spacious and comfort, air conditioner work very well, one we like is the city view. if your children like train like me this hotel give you train view very often.
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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D***d
Business
6.6
/10
Reviewed 17 week(s) ago
Lot of improvement needed for the amenities and the passing by train noise every 10 minutes
Find this review helpful?
Accommodation's Reply
24 Jul 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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H***n
Staycation
8.5
/10
Reviewed 20 week(s) ago
The room is clean, the gym is too small but it works well, the food is good.
Find this review helpful?
Accommodation's Reply
23 Jun 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Jekson Manalu. General Manager
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R***l
Business
9.1
/10
Reviewed 23 week(s) ago
The place is clean with very spacious rooms and a great location.
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Accommodation's Reply
27 May 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Jekson Manalu. General Manager
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A***e
8.5
/10
Reviewed 23 week(s) ago
According to the reviews and reviews, it's great.
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Accommodation's Reply
27 May 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Jekson Manalu. General Manager
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Number of reviews per page
20
40
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Overall Ratings & Reviews Swiss-Belhotel Serpong
Traveloka (1,641)
Other sources (20)
8.5
Very Good
From 1,641 reviews
Provided by travellers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.7
Service and Facilites
8.6
People often mention about Swiss-Belhotel Serpong
All
Room Space (28)
Taste (28)
Accessibility (27)
Staff Friendliness (27)
Ambiance (25)
Bathroom (25)
Bedroom (24)
Hotel Area (23)
Soundproof (22)
Distance to City Center (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Swiss-Belhotel Serpong
Number of reviews per page
20
40
Customer reviews
A***H
Business
7.0
/10
Reviewed 2 week(s) ago
Hopefully cleanliness will improve, and food hygiene in particular
See original
Find this review helpful?
A***g
10.0
/10
Reviewed 2 week(s) ago
Strategic and easy to reach hotel
See original
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Accommodation's Reply
23 Oct 2025
Dear Valued Guest, We warmly welcome you to Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience during your recent visit. We are delighted to provide you with the perfect accommodation for your business or leisure trip at Swiss-Belhotel Serpong - BSD. We are delighted that you were satisfied with our services and facilities as we adapt to this new normal. Enjoy the comfort of Swiss-Belhotel Serpong with its location, services and helpful staff throughout your stay at Swiss-Belhotel Serpong-BSD. We look forward to welcoming you back again and send you warm greetings from Serpong. Best regards, Ria Andrini General Manager
See original
A***i
Staycation
9.4
/10
Reviewed 3 week(s) ago
Great, fun, easy access
See original
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warmest regards from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience during your recent visit. We are very pleased to provide you with the perfect accommodation for your business or leisure trip at Swiss-Belhotel Serpong - BSD. We are very pleased to know that you were satisfied with our services and facilities in this new normal lifestyle. Enjoy the comfort of Swiss-Belhotel Serpong with its location, services and helpful staff throughout your stay at Swiss-Belhotel Serpong-BSD. We look forward to welcoming you back again and Best regards from Serpong. Best regards, Ria Andrini, General Manager
See original
D***a
Staycation
8.5
/10
Reviewed 4 week(s) ago
Spacious, comfortable rooms, close to the mall, clean, friendly staff.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
See original
Junanda
Business
10.0
/10
Reviewed 4 week(s) ago
The receptionist was cool and very helpful, the hotel was really cool... Everything was great and the impression was good and satisfying.
See original
1 people find it helpful
Accommodation's Reply
06 Oct 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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HB
Henny B. H.
Business
9.1
/10
Reviewed 5 week(s) ago
Easy access, on the edge of the toll road, so it's easy to go anywhere.
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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R***s
Staycation
9.4
/10
Reviewed 9 week(s) ago
There are lots of patches on the pool floor that can hurt if you step on them, the position of the rope barrier is not right so it's a bit difficult to get down into the pool; I made a mistake booking the Belcourt instead of the hotel because when I searched on the app, the first thing that came up was the Belcourt and the location is actually in the same room, just a different lobby; they had breakfast and the food was delicious.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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Y***i
Staycation
9.4
/10
Reviewed 10 week(s) ago
The rooms are clean and spacious, the staff is friendly, and the check-in/out process is easy. There's ample parking.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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y***i
10.0
/10
Reviewed 11 week(s) ago
The hotel is clean and the food is quite varied. A suggestion is that the swimming pool is open until the afternoon.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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A***o
Business
9.4
/10
Reviewed 12 week(s) ago
Overall it's good, only the bath towel needs to be replaced, it's yellow and the edges are torn and hairy.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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AH
Adeayu H.
Medical
9.7
/10
Reviewed 12 week(s) ago
This is our second time staying here for a few days with the kids and we were very satisfied. The staff were very helpful.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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D***i
8.5
/10
Reviewed 12 week(s) ago
It's okay. It's clean too.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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a***i
10.0
/10
Reviewed 13 week(s) ago
Yesterday, check-in took a bit of time... it took around 60 minutes from reporting to reception until the key was handed over.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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DA
Dewi A.
9.1
/10
Reviewed 14 week(s) ago
The rooms are comfortable. The location is strategically located near the toll gate. The ballroom is large. It's suitable for events or weddings.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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T***a
10.0
/10
Reviewed 14 week(s) ago
further improve the quality of service and innovate
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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SD
Sigid D. K.
9.1
/10
Reviewed 14 week(s) ago
spacious and comfort, air conditioner work very well, one we like is the city view. if your children like train like me this hotel give you train view very often.
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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D***d
Business
6.6
/10
Reviewed 17 week(s) ago
Lot of improvement needed for the amenities and the passing by train noise every 10 minutes
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your wonderful experience of your recent visit with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoyed the comfort of Swiss-Belhotel Serpong in terms of the location, service and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warmest Regards, Ria Andrinie. General Manager
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H***n
Staycation
8.5
/10
Reviewed 20 week(s) ago
The room is clean, the gym is too small but it works well, the food is good.
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Accommodation's Reply
23 Jun 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Jekson Manalu. General Manager
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R***l
Business
9.1
/10
Reviewed 23 week(s) ago
The place is clean with very spacious rooms and a great location.
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Accommodation's Reply
27 May 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Jekson Manalu. General Manager
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A***e
8.5
/10
Reviewed 23 week(s) ago
According to the reviews and reviews, it's great.
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Accommodation's Reply
27 May 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Jekson Manalu. General Manager
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