The Emerald Inn

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8.3
/10
Very Good
302 reviews
In the Area
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Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
The Emerald Inn is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Emerald Inn

Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
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Lobby The Emerald Inn
Lobby 2 The Emerald Inn

Discover More About The Emerald Inn

The Emerald Inn: Your Gateway to Sumatera Selatan's Charms

Welcome to The Emerald Inn, a premier accommodation choice nestled in the heart of Sumatera Selatan, Indonesia. Designed with the discerning traveler in mind, The Emerald Inn offers a blend of comfort, convenience, and authentic local experiences. Whether you're planning a leisurely escape or a business trip, our hotel provides a welcoming base from which to explore the vibrant culture and stunning landscapes of this captivating region. Rates at The Emerald Inn start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Emerald Inn

The Emerald Inn is strategically situated in the {neighborhoodName} area of Palembang, offering a perfect balance between tranquility and accessibility. Located at {localAddressString}, our hotel is just a short distance from the bustling city center, making it easy to access key attractions and business districts. For those relying on public transport, the nearest train station is conveniently located, providing seamless connections throughout the city and beyond. The surrounding area is known for its vibrant local cafes and weekend markets, offering a taste of authentic Palembang life. You'll find yourself within easy reach of scenic walking trails and cultural hubs, perfect for both relaxation and exploration.

Guest Facilities and Services at The Emerald Inn

Guest facilities at The Emerald Inn are designed to enhance your stay and ensure a comfortable and memorable experience. We understand the importance of starting your day right, which is why we offer excellent breakfast options, including a delightful local buffet and great coffee to kickstart your mornings. For your convenience, we provide secure luggage storage, allowing you to explore freely without your bags. Stay connected with complimentary high-speed Wi-Fi throughout the property. Our helpful 24-hour front desk is always available to assist with any queries or requests you may have, ensuring a smooth and enjoyable visit.

Room Information and Stay Experience at The Emerald Inn

Discover a range of comfortable and well-appointed rooms at The Emerald Inn, each designed to be your personal sanctuary. The room types of The Emerald Inn cater to various needs, ensuring a pleasant stay for solo travelers, couples, and families alike. We prioritize your comfort, offering a variety of bed types, meticulously maintained cleanliness standards, and modern climate control systems to ensure a pleasant temperature year-round. Each room features a clean and well-equipped bathroom, providing a refreshing space to unwind after a day of exploration.

Recommended Nearby Dining and Cafes around The Emerald Inn

Palembang boasts a rich culinary scene, and The Emerald Inn places you right at its doorstep. Explore a variety of dining options, from charming local eateries serving authentic Indonesian cuisine to cozy cafes perfect for a leisurely brunch. Indulge in the vibrant local food and coffee scene, with numerous establishments offering delicious meals and expertly brewed coffee. Whether you're craving traditional flavors or contemporary dishes, you'll find plenty of choices to satisfy your palate just a short stroll from the hotel.

Popular Attractions and Activities near The Emerald Inn

The Emerald Inn is ideally located for exploring the best of Palembang and its surroundings. Immerse yourself in the local culture and discover the many attractions this vibrant city has to offer.

  • Ampera Bridge: An iconic landmark of Palembang, offering stunning views of the Musi River.
  • Great Mosque of Palembang (Masjid Agung Sultan Mahmud Badaruddin II): A significant religious and historical site, showcasing beautiful Islamic architecture.
  • Kuto Besak Fortress: Explore the historical remnants of this ancient fortress, offering a glimpse into Palembang's past.
  • Museum Sultan Mahmud Badaruddin II: Delve into the rich history and cultural heritage of the Palembang Sultanate.
  • Riverfront of Musi: Enjoy a leisurely stroll along the Musi River, taking in the city's atmosphere and local life.

If you are looking for other activities around The Emerald Inn, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Emerald Inn from the Airport

Navigating your journey from the airport to The Emerald Inn is straightforward, with several convenient options available. The airport transfer service of The Emerald Inn is easily accessible. Here are some of the most common ways to get to The Emerald Inn:

  • Airport Link Trains: Direct train services connect the airport to key transport hubs within the city, from where you can easily reach the hotel via a short taxi or rideshare service.
  • Airport Shuttle Buses: Regular shuttle buses operate from the airport, providing an economical way to reach various points in the city.
  • Public Metered Taxis: Readily available at the airport, offering a direct and convenient route to The Emerald Inn.
  • Rideshare Services: Utilize popular rideshare services for a comfortable and efficient journey directly to the hotel.

For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose The Emerald Inn

The Emerald Inn stands out as an excellent choice for your Sumatera Selatan adventure, offering a perfect blend of comfort, convenience, and local charm.

  • Prime Location: Situated in a desirable area with easy access to attractions and amenities.
  • Comfortable Accommodations: Well-appointed rooms designed for a relaxing and restful stay.
  • Friendly Service: A dedicated team ready to assist you and make your visit memorable.
  • Excellent Value: Offering competitive rates and a fantastic experience.

Ready to experience the best of Sumatera Selatan? Check room availability at The Emerald Inn and Book The Emerald Inn today through Traveloka for a seamless booking process.

For more options, you can also Book budget hotels in Sumatera Selatan and Easily book domestic and international flights at low prices.

All facilities in The Emerald Inn

Bar, Cafe and Lounge The Emerald Inn
Bar, Cafe and Lounge
Entertainment Facility The Emerald Inn
Entertainment Facility
Functional Hall The Emerald Inn
Functional Hall
Lobby The Emerald Inn
Lobby
Accommodation Services The Emerald Inn
Accommodation Services

Food and Drinks

  • Bar
  • Breakfast
  • Cafe
  • Continental breakfast

Things to Do

  • TV lounge

Transportation

  • Secure parking

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Smoking area
  • Terrace

Accessibilty

  • Roll-in shower

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Early Check-in
  • Late check-out
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Newspaper

Business Facilities

  • Business center

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Accommodation Policy & General Information in The Emerald Inn

General Check-in Instructions

Please be informed that deposit of IDR 100,000 is required before check in. Thank you.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Emerald Inn
15
Number of floors in The Emerald Inn
3
Another facilities in The Emerald Inn
Bar, Breakfast, Cafe, Continental breakfast, TV lounge

Frequently asked questions about The Emerald Inn

What are available facilities at The Emerald Inn?
There are top facilites at The Emerald Inn such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Emerald Inn?
The standard check-in time at The Emerald Inn is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Emerald Inn provide breakfast?
Yes, The Emerald Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Emerald Inn?
The Emerald Inn has a 1.5-star rating.
How many floors does The Emerald Inn have?
The Emerald Inn has 3.
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The Emerald Inn reviews and ratings

8.3
Very Good
From 302 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about The Emerald Inn
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Bedroom (10)
Bathroom (9)
Ambiance (8)
Room Space (7)
Soundproof (7)
Distance to City Center (6)
Staff Friendliness (6)
Taste (6)
Accessibility (5)
Wifi (5)
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Traveller Reviews The Emerald Inn

Number of reviews per page
20
40
Customer reviews
muhamad s.
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8.5
/10
Reviewed 2 week(s) ago
Not bad... for the price. Although the neighbors were quite noisy.
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L***y
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8.2
/10
Reviewed 9 week(s) ago
The cleanliness of the sheets needs to be improved.
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Accommodation's Reply
15 Aug 2026
Good evening, Ms. Leoni. Thank you for choosing to stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Thank you for your review, which helps us improve our services in the future. Warm regards to your family back home, Ms. Leoni.
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i***i
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10.0
/10
Reviewed 12 week(s) ago
In short, the best, good, good service.
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2 people find it helpful
Accommodation's Reply
25 Jul 2026
Dear Good Afternoon, Thank you for your review and for trusting us to host your stay at our hotel. We wish you good health and hope to see you again. Sincerely, The Emerald Inn Palembang
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D***o
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Business
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6.0
/10
Reviewed 12 week(s) ago
Cleanliness, hospitality, and comfort are in dire need of improvement, especially in the bed covers and pillows. There's no hot water for coffee, and the hot shower doesn't work.
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Accommodation's Reply
25 Jul 2026
Good evening, Mr. Deflianto. Thank you for choosing to stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Thank you for your review, which helps us improve our services in the future. Best regards, Mr. Deflianto family.
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ahmads
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5.0
/10
Reviewed 19 week(s) ago
There was a cockroach when I entered the room
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1 people find it helpful
Accommodation's Reply
05 Jun 2026
Good evening, Mr. Ahmad. We thank you for choosing to stay at our hotel. We apologize for any inconvenience you experienced during your stay. Regarding the cockroach issue, we have already upgraded your room to a better one. Please take note of this. Thank you for your review, which helps us improve our hotel in the future. Sincerely, Your Ahmad's family.
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H***o
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8.5
/10
Reviewed 25 week(s) ago
The hotel is quite comfortable even though it is a bit quiet.
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Accommodation's Reply
05 Jun 2026
Dear Mr./Ms. Ho, Good afternoon. Thank you for your review and for choosing to stay at our hotel. We wish you good health and hope to see you again. We wish you continued success. Sincerely, The Emerald Inn Palembang.
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R***y
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10.0
/10
Reviewed 42 week(s) ago
The hotel is clean, close to the city center, if I go to Palembang I will definitely want to stay here again.
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Accommodation's Reply
05 Jun 2026
Dear Mr. R*y, Good afternoon. Thank you for your review and for choosing our hotel. We wish you good health and look forward to seeing you again. We wish you continued success. Sincerely, The Emerald Inn Palembang.
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R***a
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5.0
/10
Reviewed 61 week(s) ago
The place is full of mosquitoes, the room smells, the sheets are dirty, there are no towels.
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5 people find it helpful
Ageng S.
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5.0
/10
Reviewed 68 week(s) ago
The hotel is dirty and very uncomfortable.
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+5
1 people find it helpful
S***a
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Business
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8.3
/10
Reviewed 89 week(s) ago
Stayed for 2 days, the first day was given a super creepy room because the lights were dim and the room was dirty with lots of dust, lots of spider webs and cracked walls and there were signs of water seepage. Then moved to a room on the second day, the room was bright near the window and there was a view of the road, it was still dusty but not as bad as the room on the first day. Breakfast was only fried rice with fried egg and the fried rice on the second day was salty
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+5
4 people find it helpful
Accommodation's Reply
31 Jan 2025
Good evening Mr. SURYA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Surya's house
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R***y
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Business
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7.5
/10
Reviewed 94 week(s) ago
Notes: 1. The room floor is very dirty and dusty. 2. The walls are in a bad condition. 3. The bathroom is dirty and slippery. 4. The sheets are dirty and have stains. It looks like they haven't been changed/washed. 5. The room is very small. 6. The towels are not clean and smelly. 7. The sound of the water pump is noisy, room number 10 (3rd floor). Hopefully the hotel can be better at maintaining cleanliness.
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4 people find it helpful
Accommodation's Reply
26 Dec 2024
Good Morning, Mr. Rendy Angga, First of all, we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Rendy Angga's house,
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L***a
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6.6
/10
Reviewed 95 week(s) ago
less than okay, cleanliness is very less.
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2 people find it helpful
Accommodation's Reply
26 Dec 2024
Good Morning, nya. LIA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at home nya LIA,
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H***n
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Transit
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6.1
/10
Reviewed 100 week(s) ago
Lights out in the room. From 3am until check out at 7am. Dirty toilet. Noisy noise outside the room.
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4 people find it helpful
L***a
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8.8
/10
Reviewed 124 week(s) ago
The location is strategic, everything in this hotel is ok.
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1 people find it helpful
Accommodation's Reply
24 Jun 2024
Dear. Good Evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Dimas Hadi Siswoyo
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9.7
/10
Reviewed 134 week(s) ago
Nyaman, bersih dan tempatnya strategis.
1 people find it helpful
Accommodation's Reply
18 Mar 2024
Dear Mr. Dimas. Good Afternoon, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Dimas Hadi Siswoyo
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9.7
/10
Reviewed 136 week(s) ago
Bersih, nyaman dan harga terjangkau.
1 people find it helpful
Accommodation's Reply
08 Mar 2024
Dear Mr. Dimas. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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Sastika S.
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6.3
/10
Reviewed 139 week(s) ago
Hotelnya butuh perbaikan banget, liat temboknya dekil sepray selimut banyak noda sobek juga barang lama kudu diganti! Soalnya harga hotel gak murah tapi ga sesuai banget ama fasilitas, nginep berdua tapi handuk sikat gigi sabun cuma 1, sarapan juga nasgor mulu ga ganti menu dan berisik banget kaya di kosan dan malem banyak motor balap liar aduhh berisik dehh. Mas-mas receptionist ramah koq makanya masih aku kasih nilai
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7 people find it helpful
Accommodation's Reply
08 Mar 2024
Good night. Sastika, First of all, we would like to thank you for your choice to stay at our hotel. Sorry for the inconvenience during your stay here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home. Sastika.
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Hendrik A.
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8.8
/10
Reviewed 142 week(s) ago
Just good only and near from mall.
1 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear Mr. Hendrik. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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M Chandra B.
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9.4
/10
Reviewed 142 week(s) ago
Air panas lancar, lokasi strategis, kamar tidak kedap suara.
1 people find it helpful
Accommodation's Reply
25 Jan 2024
Dear Mr. M Chandra. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.
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riko d.
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8.9
/10
Reviewed 146 week(s) ago
Suasana kurang nyaman dekat dengan cafe sehingga susah tidur
1 people find it helpful
Accommodation's Reply
11 Jan 2024
Good evening Mr RIKO. First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at Mr. RIKO.
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Number of reviews per page
20
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Exterior 4 The Emerald Inn

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