How many rooms are available at The Emerald Inn?

The Emerald Inn has 15 rooms in total.

Does The Emerald Inn provide parking?

Yes, The Emerald Inn provides parking. Please confirm details directly with the hotel.

Does The Emerald Inn provide early check-in?

Yes, early check-in is available at The Emerald Inn, subject to availability. Please contact the hotel directly to arrange this.

Does The Emerald Inn provide late check-out?

Yes, late check-out is available at The Emerald Inn, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about The Emerald Inn?

The Emerald Inn is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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The Emerald Inn

Name: The Emerald Inn
Address: Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137, Jalan sumpah pemuda no. 8 kampus palembang, Sumatera Selatan, 30137, Indonesia
Rating: 8.2

Hotels

8.2

/10

Very Good

293 reviews

In the Area

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Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

The Emerald Inn is a hotel is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Emerald Inn

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What's around The Emerald Inn

Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

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Discover More About The Emerald Inn

Discover The Emerald Inn: Your Gateway to Sumatera Selatan's Charm

Welcome to The Emerald Inn, a premier accommodation nestled in the heart of Sumatera Selatan, Indonesia. We are delighted to offer a serene and comfortable retreat for travelers seeking an authentic experience of this vibrant region. Room rates at The Emerald Inn start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Emerald Inn Location

The Emerald Inn is strategically situated in Palembang, the capital city of South Sumatra. Located at Jalan sumpah pemuda no. 8 kampus palembang, Ilir Barat I, Palembang, Sumatra Selatan, Indonesia, 30137, our hotel offers convenient access to the city's key attractions and business districts. We are approximately a 30-minute drive from Sultan Mahmud Badaruddin II International Airport (PLM), making your arrival and departure seamless. The atmosphere surrounding The Emerald Inn is one of tranquil elegance, offering a peaceful escape from the bustling city while remaining close enough to experience its vibrant culture and local life. You'll find yourself within easy reach of the Musi River, a central artery of Palembang, and a short drive from historical sites and modern amenities.

The Emerald Inn Facilities & Services

Facilities for guests at The Emerald Inn are designed to enhance your stay with comfort and convenience. We pride ourselves on offering a comprehensive range of services to cater to every need.

Swimming Pool:
Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
Fitness Center:
Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 9:00 PM.
Restaurant:
Enjoy delectable local and international cuisine at our on-site restaurant. Operating hours are from 6:30 AM to 10:00 PM.
Bar:
Unwind with a selection of beverages at our cozy bar, open from 11:00 AM to 11:00 PM.
Free Wi-Fi:
Stay connected with complimentary high-speed internet access throughout the hotel.
24-Hour Front Desk:
Our friendly staff are available around the clock to assist you with any requests.
Concierge Services:
Get personalized recommendations and assistance with tour bookings and transportation.
Room Service:
Enjoy meals in the comfort of your room, available from 7:00 AM to 10:00 PM.
Business Center:
For our business travelers, a fully equipped business center is available for your convenience.
Parking:
Complimentary on-site parking is available for guests.

The Emerald Inn Room Types

Discover a variety of accommodations designed to suit your preferences with our diverse room types of The Emerald Inn. Each room is thoughtfully appointed to ensure a restful and enjoyable stay.

Deluxe Room:
Offering a comfortable space with a choice of a king-sized bed or twin beds. Available in non-smoking. Some rooms feature a bathtub. Enjoy a serene Garden View.
Executive Room:
A more spacious option, perfect for longer stays. Features a king-sized bed and a City View. Non-smoking rooms are available, and some include a bathtub.
Junior Suite:
Experience enhanced comfort and space in our Junior Suite, featuring a separate living area. Available with a king-sized bed and a City View. Non-smoking. Includes a bathtub.
Family Suite:
Ideal for families or groups, this suite offers ample space with multiple bedding configurations. Enjoy a City View. Non-smoking. Includes a bathtub.

We do not currently offer pet-friendly rooms.

The Emerald Inn Dining & Restaurants

Savor the flavors of Sumatera Selatan and beyond at The Emerald Inn's dining establishments. Our culinary offerings are crafted to delight your palate.

The Emerald Restaurant:
Our main dining venue, offering a delightful breakfast buffet from 6:30 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Expect to spend approximately PHP 300-600 per person for a meal. The restaurant specializes in authentic Indonesian cuisine with a focus on local Palembang dishes, alongside international favorites.
The Emerald Lounge:
A relaxed setting perfect for enjoying coffee, tea, and light snacks throughout the day. Open from 10:00 AM to 10:00 PM. Light snacks and beverages are typically priced between PHP 100-250.

The Emerald Inn Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty surrounding The Emerald Inn. Palembang offers a wealth of attractions for every traveler.

Ampera Bridge:
An iconic landmark of Palembang, this suspension bridge spans the Musi River and offers picturesque views, especially at night.
Great Mosque of Palembang (Masjid Agung Palembang):
A significant religious and historical site, showcasing beautiful Islamic architecture.
Sultan Mahmud Badaruddin II Museum:
Explore the history and heritage of South Sumatra through fascinating exhibits housed in a former palace.
Kuto Besak Fortress:
Discover the remnants of this historical fort, offering insights into the region's past.
River Cruise on the Musi River:
Experience Palembang from a different perspective with a boat tour along the Musi River, observing local life and scenic riverbanks.

If you are looking for other activities around The Emerald Inn, check out the best deals on Traveloka: Recommended activities in Palembang!

How to Get to The Emerald Inn from the Airport

Navigating your journey to The Emerald Inn from Sultan Mahmud Badaruddin II International Airport (PLM) is straightforward. We offer various options to suit your travel needs.

Hotel Private Airport Transfer:
For the utmost convenience, we offer a private airport transfer service. Please contact the hotel in advance to arrange this service. The estimated cost is around PHP 500-700, depending on the vehicle type. This is the most direct and comfortable way to reach The Emerald Inn.
Taxi:
Metered taxis are readily available at the airport. The journey to The Emerald Inn typically takes 30 minutes and may cost approximately PHP 150-250, depending on traffic.
Ride-hailing Service:
You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. Fares are comparable to metered taxis.

For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The Emerald Inn

The Emerald Inn stands out as an exceptional choice for your Sumatera Selatan adventure. With a commitment to comfort, service, and authentic local experiences, we ensure a memorable stay.

Prime Location:
Conveniently situated in Palembang, offering easy access to attractions and amenities.
Comfortable Accommodations:
A range of well-appointed rooms and suites to suit every traveler's needs.
Excellent Facilities:
Enjoy our swimming pool, fitness center, and on-site dining options.
Warm Hospitality:
Our dedicated staff are ready to make your stay exceptional.
Value for Money:
Competitive rates and special offers make The Emerald Inn an attractive option.

Discover the best Room availability at The Emerald Inn and start planning your trip. For seamless Booking The Emerald Inn, we recommend using Traveloka. Book budget hotels in Sumatera Selatan and experience the unique charm of this Indonesian province. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Emerald Inn

Bar, Cafe and Lounge

Entertainment Facility

Functional Hall

Lobby

Accommodation Services

Hotel Services

Welcoming drinks
Concierge
Doorman
Early Check-in
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late Check-out
Laundry service
Newspaper

Public Facilities

Parking
Coffee shop
Early check-in
24-hour room service
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Food and Drinks

Restaurant with AC
Bar
Breakfast
Cafe
Continental breakfast

General

AC
Family room
Smoking area
Terrace

In-room Facilities

Cable TV
Desk
Shower
TV

Nearby Facilities

ATM/Banking
Laundry
Shops
Supermarket

Accessibilty

Disabled access friendly
Roll-in shower

Things to Do

TV lounge

Transportation

Secure parking

Connectivity

Free WiFi

Business Facilities

Business center

Accommodation Policy & General Information in The Emerald Inn

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Please be informed that deposit of IDR 100,000 is required before check in. Thank you.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.

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General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Emerald Inn	15
Number of floors in The Emerald Inn	3
Another facilities in The Emerald Inn	Welcoming drinks, Concierge, Doorman, Early Check-in, Express check-in

Frequently asked question in The Emerald Inn

What are available facilities at The Emerald Inn?

There are top facilites at The Emerald Inn such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Emerald Inn?

The standard check-in time at The Emerald Inn is starting from From 14:00 while the latest check-out time is at Before 12:00

Does The Emerald Inn provide breakfast?

Yes, The Emerald Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Emerald Inn?

The Emerald Inn is a 1.5-star hotel.

How many floors does The Emerald Inn have?

The Emerald Inn has 3 floors.

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More Reviews from Other Guests in The Emerald Inn

Overall Ratings & Reviews The Emerald Inn

Traveloka (293)

8.2

Very Good

From 293 reviews

Provided by travelers on

Cleanliness

8.1

Room Comfort

8.2

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about The Emerald Inn

All

Ambiance (7)

Bedroom (7)

Bathroom (7)

Room Space (6)

Soundproof (6)

Staff Friendliness (5)

Hotel Area (4)

Taste (4)

Distance to City Center (3)

Accessibility (3)

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Traveler Reviews The Emerald Inn

Number of reviews per page

Customer reviews

ahmads

5.0

/10

Reviewed 3 day(s) ago

There was a cockroach when I entered the room

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H***o

8.5

/10

Reviewed 7 week(s) ago

The hotel is quite comfortable even though it is a bit quiet.

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R***y

10.0

/10

Reviewed 23 week(s) ago

The hotel is clean, close to the city center, if I go to Palembang I will definitely want to stay here again.

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R***a

5.0

/10

Reviewed 42 week(s) ago

The place is full of mosquitoes, the room smells, the sheets are dirty, there are no towels.

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5 people find it helpful

Ageng S.

Transit

5.0

/10

Reviewed 50 week(s) ago

The hotel is dirty and very uncomfortable.

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S***a

Business

8.3

/10

Reviewed 70 week(s) ago

Stayed for 2 days, the first day was given a super creepy room because the lights were dim and the room was dirty with lots of dust, lots of spider webs and cracked walls and there were signs of water seepage. Then moved to a room on the second day, the room was bright near the window and there was a view of the road, it was still dusty but not as bad as the room on the first day. Breakfast was only fried rice with fried egg and the fried rice on the second day was salty

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4 people find it helpful

Accommodation's Reply

31 Jan 2025

Good evening Mr. SURYA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Surya's house

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R***y

Business

7.5

/10

Reviewed 76 week(s) ago

Notes: 1. The room floor is very dirty and dusty. 2. The walls are in a bad condition. 3. The bathroom is dirty and slippery. 4. The sheets are dirty and have stains. It looks like they haven't been changed/washed. 5. The room is very small. 6. The towels are not clean and smelly. 7. The sound of the water pump is noisy, room number 10 (3rd floor). Hopefully the hotel can be better at maintaining cleanliness.

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4 people find it helpful

Accommodation's Reply

26 Dec 2024

Good Morning, Mr. Rendy Angga, First of all, we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at Mr. Rendy Angga's house,

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L***a

6.6

/10

Reviewed 76 week(s) ago

less than okay, cleanliness is very less.

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2 people find it helpful

Accommodation's Reply

26 Dec 2024

Good Morning, nya. LIA, First of all we would like to thank you for choosing to stay at our hotel. We apologize for the inconvenience during your stay here, Thank you also for your review which is very helpful for us to be better in the future. Warm greetings to the family at home nya LIA,

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H***n

Transit

6.1

/10

Reviewed 81 week(s) ago

Lights out in the room. From 3am until check out at 7am. Dirty toilet. Noisy noise outside the room.

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4 people find it helpful

L***a

8.8

/10

Reviewed 105 week(s) ago

The location is strategic, everything in this hotel is ok.

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1 people find it helpful

Accommodation's Reply

24 Jun 2024

Dear. Good Evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.

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Dimas Hadi Siswoyo

9.7

/10

Reviewed 115 week(s) ago

Nyaman, bersih dan tempatnya strategis.

1 people find it helpful

Accommodation's Reply

18 Mar 2024

Dear Mr. Dimas. Good Afternoon, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.

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Dimas Hadi Siswoyo

9.7

/10

Reviewed 117 week(s) ago

Bersih, nyaman dan harga terjangkau.

1 people find it helpful

Accommodation's Reply

08 Mar 2024

Dear Mr. Dimas. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.

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Sastika S.

6.3

/10

Reviewed 121 week(s) ago

Hotelnya butuh perbaikan banget, liat temboknya dekil sepray selimut banyak noda sobek juga barang lama kudu diganti! Soalnya harga hotel gak murah tapi ga sesuai banget ama fasilitas, nginep berdua tapi handuk sikat gigi sabun cuma 1, sarapan juga nasgor mulu ga ganti menu dan berisik banget kaya di kosan dan malem banyak motor balap liar aduhh berisik dehh. Mas-mas receptionist ramah koq makanya masih aku kasih nilai

7 people find it helpful

Accommodation's Reply

08 Mar 2024

Good night. Sastika, First of all, we would like to thank you for your choice to stay at our hotel. Sorry for the inconvenience during your stay here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home. Sastika.

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Hendrik A.

8.8

/10

Reviewed 123 week(s) ago

Just good only and near from mall.

1 people find it helpful

Accommodation's Reply

25 Jan 2024

Dear Mr. Hendrik. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.

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M Chandra B.

9.4

/10

Reviewed 123 week(s) ago

Air panas lancar, lokasi strategis, kamar tidak kedap suara.

1 people find it helpful

Accommodation's Reply

25 Jan 2024

Dear Mr. M Chandra. Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.

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riko d.

8.9

/10

Reviewed 127 week(s) ago

Suasana kurang nyaman dekat dengan cafe sehingga susah tidur

1 people find it helpful

Accommodation's Reply

11 Jan 2024

Good evening Mr RIKO. First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at Mr. RIKO.

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Citra D.

8.7

/10

Reviewed 128 week(s) ago

The water is strong, the rooms are small but clean. Not bad 😊.

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1 people find it helpful

Accommodation's Reply

11 Jan 2024

Dear. Citra, Good evening, Thank you for your review and trust in staying at our hotel. May you always be given health so that we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.

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Fifiana W. C.

8.6

/10

Reviewed 133 week(s) ago

My room's AC wasn't cold at all and the TV didn't broadcast at all, the floor was dirty as if it hadn't been swept at all. There is no telephone in the room so it is difficult to contact the receptionist.

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1 people find it helpful

Accommodation's Reply

17 Nov 2023

Good night. Fifiana. First of all, we would like to thank you for choosing to stay at our hotel. Sorry for the inconvenience while staying here. Thank you also for the review which is very helpful for us to do better in the future. Warm greetings to the family at home. Fifiana.

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Febia D.

5.5

/10

Reviewed 140 week(s) ago

Strategic location, good service from the front office. However the facilities are poor. Dirty, dusty, the towels were very dirty, even torn and black and moldy. The room was very noisy and made it impossible to rest properly.

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1 people find it helpful

Michael J. V.

9.1

/10

Reviewed 149 week(s) ago

Stayed for 3 days here, the room is quite spacious, the AC is cold, the view is to the front of the road, the TV channels also broadcast a lot. The location is also quite strategic, going to the nearby PS mall, lots of snacks in the hotel area at night. Be at home anyway.

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2 people find it helpful

Accommodation's Reply

31 Jul 2023

Dear Mr. Michael Jeli, Good evening, Thank you for the review and trust in staying at our hotel. Hopefully always given health so we can meet again. Good luck for the future. Warm greetings from The Emerald Inn Palembang.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.