The Sultan Hotel & Residence Jakarta

Hotels
Preferred Partner Plus
8.6
/10
Very Good
8,337 reviews

What Guests Say About Their Stay

Staff Friendliness (139)
Bedroom (132)
Room Space (127)
Distance To City Center (119)
R***y
9.7
/ 10
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
A***I
10.0
/ 10
Old but gold—The Sultan Hotel retains its classic charm while offering top-quality service. The breakfast meets international standards, and the rooms are massive, adding to the overall comfort.
Riani B.
10.0
/ 10
Staying at Sultan Hotel was nice! I have been staying here twice with different room views. First towards the pool, and the second one towards the GBK. Ambiance/Facilities: The ambiance was cozy. The facilities were so many. Food: Night buffet was delicious and various, so was the breakfast. Staff Assistance: Friendly and helpful. Highlights: The food is the main reason besides the strategic location. Price: Was reasonable, what I paid is what I get. Location: Near GBK, so close.
irfanudin t.
9.4
/ 10
Chose this hotel because it is close to Istora Senayan, check in is easy, the luxurious aura is still felt, even though it is classic it is still well maintained, friendly staff, clean rooms, bathrooms with bathtubs, cold AC, hot and cold water that works well, check out is also easy, enter the hotel through the door on Jl. Sudirman, suitable for staying especially if there is an event around GBK.
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I***s
10.0
/ 10
The hotel is very comfortable and in a prime location, very close to GBK, the mall, and other popular attractions. It's an older hotel, but very clean, with authentic Indonesian design. I hope this hotel continues to attract loyal customers. Please maintain the hospitality, comfort, and cleanliness.
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In the Area
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Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002

Main Facilities

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This accommodation offers:
Winery
Outdoor pool
Outdoor tennis court
Tennis
Basketball
Bar
Children play area
Bicycle rental
Late Check-out
Laundry service
Airport transfer
Fitness center
Restaurant
Luggage storage
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named The Sultan Hotel & Residence Jakarta Staying at The Sultan Hotel & Residence Jakarta is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Sultan Hotel & Residence Jakarta

Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002
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Lobby The Sultan Hotel & Residence Jakarta
Lobby 2 The Sultan Hotel & Residence Jakarta

Discover More About The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta is a top choice for travellers seeking comfort and convenience in the heart of Indonesia's bustling capital. With its prime location and a range of amenities, this hotel offers a memorable stay for both business and leisure guests.

Room types available at The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta offers a variety of room types to suit different needs and preferences. Guests can choose from deluxe rooms, executive rooms, and luxurious suites, each designed with comfort and style in mind. The rooms are equipped with modern amenities such as flat-screen TVs, high-speed internet, and plush bedding to ensure a restful stay. For those seeking a more spacious option, the residence units provide a home-like atmosphere with separate living areas and kitchenettes, perfect for extended stays or family trips.

How to get to The Sultan Hotel & Residence Jakarta

Getting to The Sultan Hotel & Residence Jakarta is a breeze. It's conveniently located in the city centre, making it accessible by various modes of transport. From Soekarno-Hatta International Airport, you can take a taxi or use a ride-sharing service for a direct trip to the hotel. Alternatively, the hotel is well-connected by public transport, with nearby bus stops and train stations providing easy access to the rest of Jakarta.

Facilities and services at The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta boasts a range of facilities and services to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, work out in the fully-equipped fitness centre, or relax in the lush gardens. The hotel also offers meeting and event spaces, making it an ideal choice for business travellers. Additional services include a 24-hour front desk, concierge, and free Wi-Fi throughout the property.

Food and drink available at The Sultan Hotel & Residence Jakarta

While staying at The Sultan Hotel & Residence Jakarta, guests can indulge in a variety of dining options. The hotel features several on-site restaurants offering local and international cuisine. For those looking to explore the local food scene, nearby dining spots provide a taste of Jakarta's vibrant culinary offerings. Whether you're in the mood for traditional Indonesian dishes or international flavours, you'll find plenty of choices just a short walk away.

Accessibility features at The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta is committed to providing a comfortable stay for all guests, including those with accessibility needs. The hotel offers accessible rooms equipped with features such as grab bars in bathrooms and wider doorways. Public areas are designed to be wheelchair-friendly, ensuring easy navigation throughout the property. The attentive staff is always on hand to assist with any specific requirements.

Pet and service animal policy at The Sultan Hotel & Residence Jakarta

The Sultan Hotel & Residence Jakarta welcomes service animals to ensure the comfort and convenience of guests with disabilities. However, pets are not allowed on the premises. Guests are encouraged to contact the hotel directly for any specific inquiries regarding service animals. Ready to experience the vibrant city of Jakarta? Book your stay at The Sultan Hotel & Residence Jakarta and other fantastic options via Traveloka. If you're planning a trip to Bali, explore more hotel options by visiting this link or book your flights using this link.

All facilities in The Sultan Hotel & Residence Jakarta

Swimming Pool The Sultan Hotel & Residence Jakarta
Swimming Pool
Fitness Center The Sultan Hotel & Residence Jakarta
Fitness Center
Functional Hall The Sultan Hotel & Residence Jakarta
Functional Hall
Common Space The Sultan Hotel & Residence Jakarta
Common Space
Lobby The Sultan Hotel & Residence Jakarta
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Transportation

  • Airport transfer
  • Bicycle rental
  • Limited parking
  • Parking with surcharge
  • Car rental
  • Limo or town car service
  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • TV lounge

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi in public area (surcharge)
  • WiFi (surcharge)

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry
  • Shops

Sports and Recreations

  • Basketball
  • Fitness center
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • CRIBS

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Sultan Hotel & Residence Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Sultan Hotel & Residence Jakarta
705
Number of floors in The Sultan Hotel & Residence Jakarta
17
Another facilities in The Sultan Hotel & Residence Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked questions about The Sultan Hotel & Residence Jakarta

What is normal check-in & check-out time at The Sultan Hotel & Residence Jakarta ?
The standard check-in time at The Sultan Hotel & Residence Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Sultan Hotel & Residence Jakarta provide breakfast?
Yes, The Sultan Hotel & Residence Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Sultan Hotel & Residence Jakarta ?
The Sultan Hotel & Residence Jakarta has a 5.0-star rating.
How many floors does The Sultan Hotel & Residence Jakarta have?
The Sultan Hotel & Residence Jakarta has 17.
How many rooms are available at The Sultan Hotel & Residence Jakarta ?
The Sultan Hotel & Residence Jakarta has 705.
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More Reviews from Other Guests in The Sultan Hotel & Residence Jakarta

8.6
Very Good
From 7,809 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Sultan Hotel & Residence Jakarta
All
Kemesraan Kakitangan (91)
Bilik tidur (83)
Ruang Bilik (79)
Jarak ke Pusat Bandar (76)
Bilik air (74)
Persekitaran (67)
Suasana (66)
Kawasan Hotel (65)
Mesra Keluarga (61)
Rasa (60)
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Traveller Reviews The Sultan Hotel & Residence Jakarta

Number of reviews per page
20
40
Customer reviews
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Very close to the Jakarta Run Festival event, it's really great
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Romel P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The bed is soft, the food is varied, the location is right in front of GBK 👍
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R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
Find this review helpful?
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Krisna E. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
old fashion luxury apartments, but for swimming pool and breakfast go to the Sultan Hotel, and hotel Facility
+5
Find this review helpful?
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is okay, the room design is very old school
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1 people find it helpful
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good location, good hospitality and old school rooms
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Yulianti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The building is clean and well maintained even though it is an old building.
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1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The 90's atmosphere brings back memories of when I was here, it feels like déjà vu.
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1 people find it helpful
D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel experiences can range from a memorable positive experience to a disappointing one, depending on the quality of service, cleanliness, and amenities provided. Positive experiences are often driven by friendly and responsive staff, maintained cleanliness, comfortable facilities, and a convenient location.
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William Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A little bit noisy in the night, don't know what happen in the outside of my room. But overall is a nice experience
Find this review helpful?
MOHAMAD R. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Friendly staff, strategic location although direct access to Senayan is currently closed to motorized vehicles, spacious and comfortable rooms for families.
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1 people find it helpful
R***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything is comfortable, it's just that access is a long way around
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very impressive... Every time I go to Jakarta, the kids always ask to stay at the Sultan Hotel. All the facilities are excellent.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The Sultan was formerly known as one of the luxury hotel in Jakarta, and i think it still live up to its name, not to mention your hospitality is top notch. Just slight on the low side, a revamp or some fixing to the bedroom and bathroom will do much good, replace the old furniture and faucet to make it new and give it a fresh look. Thank you.
Read More
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I stayed overnight to watch the Dewa 19 concert with my wife, the location is near GBK, the view is nice and the surroundings are green
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1 people find it helpful
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Brata L.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Look at the comments column of other people who are all negative, after experiencing it, it's good... Thanks Sultan Hotel
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1 people find it helpful
M***M
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Good. Very recommended. Overall, I like it.
Find this review helpful?
Adi H. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice hotel, centrally located, and the kids were delighted with the free room upgrade. Thank you.
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4 people find it helpful
Hendrik
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location is strategic, the breakfast menu is all delicious
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1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good, the swimming pool is large and clean, and the breakfast is varied. Next time I'll stay at The Sultan and Residence Hotel again.
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1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 The Sultan Hotel & Residence Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 7,809 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.9

Service and Facilites

8.7

People often mention about The Sultan Hotel & Residence Jakarta
All
Kemesraan Kakitangan (91)
Bilik tidur (83)
Ruang Bilik (79)
Jarak ke Pusat Bandar (76)
Bilik air (74)
Persekitaran (67)
Suasana (66)
Kawasan Hotel (65)
Mesra Keluarga (61)
Rasa (60)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Sultan Hotel & Residence Jakarta

Number of reviews per page
20
40
Customer reviews
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
Very close to the Jakarta Run Festival event, it's really great
Translated by Google Icon
See original
Find this review helpful?
Romel P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The bed is soft, the food is varied, the location is right in front of GBK 👍
Translated by Google Icon
See original
Find this review helpful?
R***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The hotel was clean and comfortable, with friendly staff and good service. The location was convenient, close to restaurants and attractions. The room was spacious and well-maintained. Overall, a pleasant stay and good value for money.
Find this review helpful?
Profile Picture
Krisna E. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
old fashion luxury apartments, but for swimming pool and breakfast go to the Sultan Hotel, and hotel Facility
+5
Find this review helpful?
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is okay, the room design is very old school
Translated by Google Icon
See original
1 people find it helpful
K***e
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good location, good hospitality and old school rooms
Translated by Google Icon
See original
Find this review helpful?
Yulianti
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The building is clean and well maintained even though it is an old building.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The 90's atmosphere brings back memories of when I was here, it feels like déjà vu.
Translated by Google Icon
See original
1 people find it helpful
D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel experiences can range from a memorable positive experience to a disappointing one, depending on the quality of service, cleanliness, and amenities provided. Positive experiences are often driven by friendly and responsive staff, maintained cleanliness, comfortable facilities, and a convenient location.
Translated by Google Icon
See original
Find this review helpful?
William Y. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A little bit noisy in the night, don't know what happen in the outside of my room. But overall is a nice experience
Find this review helpful?
MOHAMAD R. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Friendly staff, strategic location although direct access to Senayan is currently closed to motorized vehicles, spacious and comfortable rooms for families.
Translated by Google Icon
See original
1 people find it helpful
R***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Everything is comfortable, it's just that access is a long way around
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very impressive... Every time I go to Jakarta, the kids always ask to stay at the Sultan Hotel. All the facilities are excellent.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The Sultan was formerly known as one of the luxury hotel in Jakarta, and i think it still live up to its name, not to mention your hospitality is top notch. Just slight on the low side, a revamp or some fixing to the bedroom and bathroom will do much good, replace the old furniture and faucet to make it new and give it a fresh look. Thank you.
Read More
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
I stayed overnight to watch the Dewa 19 concert with my wife, the location is near GBK, the view is nice and the surroundings are green
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Brata L.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Look at the comments column of other people who are all negative, after experiencing it, it's good... Thanks Sultan Hotel
Translated by Google Icon
See original
1 people find it helpful
M***M
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Good. Very recommended. Overall, I like it.
Find this review helpful?
Adi H. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice hotel, centrally located, and the kids were delighted with the free room upgrade. Thank you.
Translated by Google Icon
See original
4 people find it helpful
Hendrik
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The location is strategic, the breakfast menu is all delicious
Translated by Google Icon
See original
1 people find it helpful
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Good, the swimming pool is large and clean, and the breakfast is varied. Next time I'll stay at The Sultan and Residence Hotel again.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40