The Suminar Hotel

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7.6
/10
Pleasant
481 reviews

What Guests Say About Their Stay

Cutia H.

8.5
/ 10
I was hesitant when I first booked because the reviews were pretty bad, but when I checked in, it turned out to be a great room for the price. The service was friendly and good, and breakfast was delivered to my room. The room was nice and clean, and it was a great price for a room with two beds, which was enough for me and my family. Please don't hesitate to stay here; it's great, clean, and comfortable ☺️
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Panji S.

10.0
/ 10
Friendly service, professional receptionist, fitting price in pocket
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Suci Santy Risalah

9.1
/ 10
The rooms are clean, service is friendly.
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Hadiman Hadiman

9.0
/ 10
The place is immaculate and the service friendly.
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Ahmad T.

10.0
/ 10
Very satisfying, longer wish to stop by if fit there
See original
In the Area
See Map
Jalan Otto Iskandardinata No. 267,Tarogong,Tarogong Kaler, Garut, Tarogong Kidul, Garut, Jawa Barat, Indonesia, 44151

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Hotel Suminar Staying at The Suminar Hotel is a good choice when you are visiting Tarogong Kidul. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Suminar Hotel

Jalan Otto Iskandardinata No. 267,Tarogong,Tarogong Kaler, Garut, Tarogong Kidul, Garut, Jawa Barat, Indonesia, 44151
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Lobby The Suminar Hotel
Lobby 2 The Suminar Hotel

Discover More About The Suminar Hotel

The Charm of The Suminar Hotel

Welcome to The Suminar Hotel, a delightful accommodation nestled in the heart of Jawa Barat, Indonesia. If you're an Australian traveler seeking a comfortable and convenient base for your Indonesian adventure, The Suminar Hotel offers a welcoming experience with its prime location and excellent amenities. We understand that when you travel, you look for a place that feels like a home away from home, with all the modern comforts you're accustomed to. From the moment you step through our doors, you'll find a friendly atmosphere and a commitment to making your stay memorable. Rates at The Suminar Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Suminar Hotel

The Suminar Hotel is situated in the vibrant region of Garut, Jawa Barat. This area offers a unique blend of natural beauty and local culture, making it an ideal destination for those looking to explore beyond the typical tourist trails. Located at {localAddressString}, the hotel provides a convenient starting point for discovering the wonders of West Java. While specific distances to major city centers or transport hubs can vary, Garut itself is well-connected, offering a glimpse into authentic Indonesian life. The surrounding atmosphere is one of serene landscapes and friendly local communities, perfect for unwinding after a day of exploration. You'll find yourself close to local markets and scenic spots that showcase the region's natural splendor.

Guest Facilities and Services at The Suminar Hotel

Guest facilities at The Suminar Hotel are designed to cater to the needs of modern travelers, ensuring a comfortable and hassle-free stay. We pride ourselves on offering a range of services that enhance your experience. For those who appreciate a good start to their day, you'll find breakfast options available, and the availability of great coffee is always a priority. Staying connected is easy with complimentary Wi-Fi throughout the hotel. Our 24-hour front desk is staffed by friendly and helpful personnel, ready to assist you with any queries or requests you may have, day or night. Secure luggage storage is also available, giving you peace of mind as you explore.

Room Information and Stay Experience at The Suminar Hotel

The Suminar Hotel offers a variety of rooms designed to provide a restful and rejuvenating experience. Room types of The Suminar Hotel are thoughtfully appointed to meet the diverse needs of our guests. You can expect clean and comfortable environments, with a focus on providing a peaceful sanctuary after your travels. We understand the importance of a good night's sleep, which is why our rooms feature comfortable bedding and effective climate control systems to ensure a pleasant temperature, no matter the weather outside. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space for you to prepare for your day or unwind in the evening.

Recommended Nearby Dining and Cafes around The Suminar Hotel

Garut and the surrounding Jawa Barat region are renowned for their delicious culinary offerings, and The Suminar Hotel is perfectly positioned to let you explore this vibrant food scene. You'll discover a variety of local eateries and cafes that serve up authentic Indonesian flavors, from hearty local dishes to lighter fare. For those who enjoy a good brunch, the area offers charming spots where you can savor local specialties and enjoy a freshly brewed cup of coffee. Whether you're looking for a quick bite or a leisurely meal, the dining options near The Suminar Hotel provide a true taste of local life.

Popular Attractions and Activities near The Suminar Hotel

The Garut area in Jawa Barat is rich with natural beauty and cultural experiences, offering plenty for Australian travelers to explore. Here are some popular attractions and activities you can enjoy near The Suminar Hotel: * **Taman Wisata Alam Kawah Kamojang:** Discover the fascinating geothermal activity and stunning volcanic landscapes at this natural park. * **Situ Bagendit:** A beautiful lake offering serene views and opportunities for boating or simply enjoying the tranquil surroundings. * **Puncak Darajat:** Known for its natural hot springs and panoramic views, it's a perfect spot for relaxation and enjoying the mountain scenery. * **Taman Buru Masigit Kareumbi:** Explore this wildlife sanctuary and enjoy trekking through its lush forests. * **Local Handicraft Villages:** Immerse yourself in the local culture by visiting villages known for their traditional crafts, such as batik or wood carving. If you are looking for other activities around The Suminar Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Suminar Hotel from the Airport

Navigating your journey from the airport to The Suminar Hotel is straightforward, with several convenient options available. Understanding how to get to The Suminar Hotel ensures a smooth start to your Indonesian holiday. For your **airport transfer service of The Suminar Hotel**, you can consider the following: * **Airport Link Trains:** If available from the nearest major airport, these trains offer a fast and efficient way to reach a central point, from where you can connect to local transport. * **Airport Shuttle Buses:** Many airports operate shuttle services that can take you to various points within the city or region. * **Public Metered Taxis:** These are readily available at designated taxi ranks outside the airport terminals and offer a direct route to your destination. * **Rideshare Services:** You can book a ride through a popular rideshare service via your smartphone for a convenient and often cost-effective transfer. For more information on getting around, you can explore options for Airport transfer service.

Summary of Why You Should Choose The Suminar Hotel

The Suminar Hotel stands out as an excellent choice for Australian travelers looking for a comfortable, convenient, and authentic experience in Jawa Barat. Its prime location in Garut provides easy access to local attractions and a genuine feel of Indonesian life. The hotel's commitment to guest comfort, evident in its well-appointed rooms and friendly service, ensures a relaxing stay. Here’s a quick summary of why you should choose The Suminar Hotel: * **Prime Location:** Situated in the scenic Garut region, offering a gateway to West Java's natural and cultural wonders. * **Comfortable Accommodation:** Clean, well-maintained rooms with effective climate control for a pleasant stay. * **Friendly Service:** A welcoming atmosphere with a 24-hour front desk ready to assist you. * **Convenient Facilities:** Enjoy amenities like free Wi-Fi and breakfast options to enhance your experience. Ready to plan your trip? You can easily **Check room availability at The Suminar Hotel** and **Book The Suminar Hotel** through Traveloka. For more options, you can also Book budget hotels in Jawa Barat and Easily book domestic and international flights at low prices.

All facilities in The Suminar Hotel

Bar, Cafe and Lounge The Suminar Hotel
Bar, Cafe and Lounge
Functional Hall The Suminar Hotel
Functional Hall
Lobby The Suminar Hotel
Lobby
Exterior The Suminar Hotel
Exterior
Bedroom The Suminar Hotel
Bedroom

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area
  • Terrace

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Newspaper in lobby
  • Tours
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Food and Drinks

  • Breakfast
  • Brunch
  • Cafe
  • Dining area
  • Snack bar

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Car rental
  • Garage

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in The Suminar Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Suminar Hotel
30
Another facilities in The Suminar Hotel
Reception hall, Banquet, Connecting rooms, Family room, Heater

Frequently asked questions about The Suminar Hotel

What are available facilities at The Suminar Hotel?
There are top facilites at The Suminar Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Suminar Hotel?
The standard check-in time at The Suminar Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Suminar Hotel provide breakfast?
Yes, The Suminar Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Suminar Hotel?
The Suminar Hotel has a 0.0-star rating.
How many rooms are available at The Suminar Hotel?
The Suminar Hotel has 30.
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The Suminar Hotel reviews and ratings

7.6
Pleasant
From 481 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.2

Location

8.1

Service and Facilites

7.5

People often mention about The Suminar Hotel
All
Distance to City Center (19)
Accessibility (16)
Staff Friendliness (13)
Ambiance (13)
Bathroom (13)
Room Space (11)
Bedroom (11)
Wifi (10)
Hotel Area (10)
Surroundings (9)
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Traveller Reviews The Suminar Hotel

Number of reviews per page
20
40
Customer reviews
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The room was nice and clean, but some areas are still under renovation. Accessibility is easy.
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m***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
The new room is okay, but access to the new room is only via stairs on the 3rd floor and through the 2nd floor which is a renovated building with dim lights, it's a bit scary.
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1 people find it helpful
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
Because the hotel is currently undergoing renovations, the area is uncomfortable and the rooms feel neglected. Hopefully, after the renovations are complete, things will be more comfortable. Improvements can be made to the toilets, floors, and cleanliness of the dining/reservation area. The hotel is close to town, with easy access. Thanks to the staff for their effort in replacing us with a more suitable room after our complaint.
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1 people find it helpful
Nurmala S. K.
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
Please improve the following: 1. My hotel room is in a new building on the 3rd floor, and it's still very dusty and dark when you go upstairs. 2. There are no clean towels in the room. 3. There is no mat/cloth in front of the bathroom. 4. There are no toiletries, such as a toothbrush, toothpaste, soap, or shampoo. 5. There is no mineral water; only two glasses and an electric kettle are provided. 6. The bed linen is dirty.
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2 people find it helpful
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 11 week(s) ago
Just okay for the price, but needs more improvement.
Find this review helpful?
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 12 week(s) ago
The room was nice, but there's no elevator to get to the third floor. The lights went out when I climbed the stairs to the second floor, making it a bit scary. Please improve the lighting. The room was comfortable.
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1 people find it helpful
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Cutia H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
I was hesitant when I first booked because the reviews were pretty bad, but when I checked in, it turned out to be a great room for the price. The service was friendly and good, and breakfast was delivered to my room. The room was nice and clean, and it was a great price for a room with two beds, which was enough for me and my family. Please don't hesitate to stay here; it's great, clean, and comfortable ☺️
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1 people find it helpful
Profile Picture
Danu I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
It just so happens that we got a new building, so it's still in the finishing stage, but it's okay, just a few touch-ups are needed.
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Adrian H. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Comfortable for this price, worth it. The room was clean and tidy. The bathroom was also quite good. It falls into the okay category.
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J***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room condition is very good.. The service is good, very responsive.. Breakfast is delivered to the room in the morning.. Not far from the city center.. Recommended if you go to Garut to stay here.
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V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Clean, nice, and friendly. The breakfast is delicious and the menu is comprehensive.
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3 people find it helpful
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
The room is quite good, there are no towels and the breakfast has no variety.
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 24 week(s) ago
The room is on the 2nd floor, which has to climb stairs. And the stairs are very dark, it looks like a new building that has not been completed, very scary, very horror impression. I brought 5 children, with 2 rooms and stayed for 2 days. It was very tiring carrying children and having to go down the stairs. Asked for a room downstairs because my position was very tired going up and down the stairs carrying things and carrying 5 children but the staff said it was full. The service is very poor. No one helped carry things upstairs. At breakfast time there was no one on duty and there was no refill. So I only ate rice and vegetables because there was nothing else on the table because it was not refilled. There was no soap even though I stayed 2 days. The cleanliness of the bathroom was very poor. There were no towels. In the room only provided toothbrushes and toothpaste and tissues. Mineral water was only given 1 bottle during my 2-day stay. The room was not cleaned, no one checked or guarded, drinking had to be consciously we had to go downstairs to bring water using a glass jug. Ah, very tiring with a toddler, really tiring. I regret staying here. The service is very poor. Won't be coming back to stay here, enough is enough ☹️
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4 people find it helpful
Hadi S.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 26 week(s) ago
The bathroom faucet is broken. The room smells a bit bad.
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1 people find it helpful
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Ristya R.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
First time staying here, if you look at the reviews it seems not worth it, but my little family and I felt comfortable sleeping in this hotel. It happened that we didn't intend to stay overnight just for transit, but overall it was good, the room was comfortable like a new one. Got the new building on the 2nd floor. When we arrived, it was a bit creepy because the hotel building wasn't 100% finished yet. Including my room, it seemed not finished yet, the cables were scattered, the power outlets were about to come off, there was no mat in the room, the TV was a smart TV, the AC was cold, the mattress was soft, the sheets & pillows were clean. It's just that the service staff were not very communicative, we had to actively ask, but they were nice, unlike previous reviews that said the staff were rude. Hopefully in the future it can develop better, the new building will be finished soon. Always be successful 💗
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3 people find it helpful
R***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Pros: - Fast check-in/check-out - Quite far from the roadside, so it's not noisy - Varied breakfast - Clean room - Hot water runs smoothly - Cold AC - Internet speed is quite good - Xiaomi Android TV - Easy to access - Fast and friendly staff Cons: - Many towels should have been replaced - No elevator - No hangers, bathroom mirror, chair - Toiletries must be requested yourself, as well as water, tea, coffee, sugar
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1 people find it helpful
B***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 32 week(s) ago
The room was incomplete, there was no soap or towels. The security was unfriendly. People were out looking for food, so they were being talked about as being unwelcome and accused of all sorts of crimes.
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
6.0
/10
Reviewed 32 week(s) ago
When we arrived, the receptionist didn't greet us well. They didn't show or escort us to our rooms. At breakfast, we were only allowed to eat and no one was looking after us, so the cats could freely try the food too. Please improve the service. I hope what I reviewed will be good material for future improvements. Thank you.
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5 people find it helpful
Melynda S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
accidentally transit hotel is not fully finished, but the cleanliness and facilities in the room are quite satisfactory there is a smart TV, hot water and sanitary kit and refill drinking water
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1 people find it helpful
D***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
The hotel is comfortable, nice, the service is good.
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2 people find it helpful
Number of reviews per page
20
40

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Lobby 4 The Suminar Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 481 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.2

Location

8.1

Service and Facilites

7.5

People often mention about The Suminar Hotel
All
Distance to City Center (19)
Accessibility (16)
Staff Friendliness (13)
Ambiance (13)
Bathroom (13)
Room Space (11)
Bedroom (11)
Wifi (10)
Hotel Area (10)
Surroundings (9)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews The Suminar Hotel

Number of reviews per page
20
40
Customer reviews
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The room was nice and clean, but some areas are still under renovation. Accessibility is easy.
Translated by Google Icon
See original
Find this review helpful?
m***a
icon-origin-TRAVELOKA
8.0
/10
Reviewed 3 week(s) ago
The new room is okay, but access to the new room is only via stairs on the 3rd floor and through the 2nd floor which is a renovated building with dim lights, it's a bit scary.
Translated by Google Icon
See original
1 people find it helpful
V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
Because the hotel is currently undergoing renovations, the area is uncomfortable and the rooms feel neglected. Hopefully, after the renovations are complete, things will be more comfortable. Improvements can be made to the toilets, floors, and cleanliness of the dining/reservation area. The hotel is close to town, with easy access. Thanks to the staff for their effort in replacing us with a more suitable room after our complaint.
Read More
Translated by Google Icon
See original
1 people find it helpful
Nurmala S. K.
icon-Business
Business
icon-origin-TRAVELOKA
5.7
/10
Reviewed 7 week(s) ago
Please improve the following: 1. My hotel room is in a new building on the 3rd floor, and it's still very dusty and dark when you go upstairs. 2. There are no clean towels in the room. 3. There is no mat/cloth in front of the bathroom. 4. There are no toiletries, such as a toothbrush, toothpaste, soap, or shampoo. 5. There is no mineral water; only two glasses and an electric kettle are provided. 6. The bed linen is dirty.
Read More
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See original
2 people find it helpful
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 11 week(s) ago
Just okay for the price, but needs more improvement.
Find this review helpful?
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 12 week(s) ago
The room was nice, but there's no elevator to get to the third floor. The lights went out when I climbed the stairs to the second floor, making it a bit scary. Please improve the lighting. The room was comfortable.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Cutia H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
I was hesitant when I first booked because the reviews were pretty bad, but when I checked in, it turned out to be a great room for the price. The service was friendly and good, and breakfast was delivered to my room. The room was nice and clean, and it was a great price for a room with two beds, which was enough for me and my family. Please don't hesitate to stay here; it's great, clean, and comfortable ☺️
Read More
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See original
1 people find it helpful
Profile Picture
Danu I.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
It just so happens that we got a new building, so it's still in the finishing stage, but it's okay, just a few touch-ups are needed.
Translated by Google Icon
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Adrian H. D.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Comfortable for this price, worth it. The room was clean and tidy. The bathroom was also quite good. It falls into the okay category.
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J***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room condition is very good.. The service is good, very responsive.. Breakfast is delivered to the room in the morning.. Not far from the city center.. Recommended if you go to Garut to stay here.
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V***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Clean, nice, and friendly. The breakfast is delicious and the menu is comprehensive.
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3 people find it helpful
H***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
The room is quite good, there are no towels and the breakfast has no variety.
Translated by Google Icon
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 24 week(s) ago
The room is on the 2nd floor, which has to climb stairs. And the stairs are very dark, it looks like a new building that has not been completed, very scary, very horror impression. I brought 5 children, with 2 rooms and stayed for 2 days. It was very tiring carrying children and having to go down the stairs. Asked for a room downstairs because my position was very tired going up and down the stairs carrying things and carrying 5 children but the staff said it was full. The service is very poor. No one helped carry things upstairs. At breakfast time there was no one on duty and there was no refill. So I only ate rice and vegetables because there was nothing else on the table because it was not refilled. There was no soap even though I stayed 2 days. The cleanliness of the bathroom was very poor. There were no towels. In the room only provided toothbrushes and toothpaste and tissues. Mineral water was only given 1 bottle during my 2-day stay. The room was not cleaned, no one checked or guarded, drinking had to be consciously we had to go downstairs to bring water using a glass jug. Ah, very tiring with a toddler, really tiring. I regret staying here. The service is very poor. Won't be coming back to stay here, enough is enough ☹️
Read More
Translated by Google Icon
See original
4 people find it helpful
Hadi S.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 26 week(s) ago
The bathroom faucet is broken. The room smells a bit bad.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Ristya R.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
First time staying here, if you look at the reviews it seems not worth it, but my little family and I felt comfortable sleeping in this hotel. It happened that we didn't intend to stay overnight just for transit, but overall it was good, the room was comfortable like a new one. Got the new building on the 2nd floor. When we arrived, it was a bit creepy because the hotel building wasn't 100% finished yet. Including my room, it seemed not finished yet, the cables were scattered, the power outlets were about to come off, there was no mat in the room, the TV was a smart TV, the AC was cold, the mattress was soft, the sheets & pillows were clean. It's just that the service staff were not very communicative, we had to actively ask, but they were nice, unlike previous reviews that said the staff were rude. Hopefully in the future it can develop better, the new building will be finished soon. Always be successful 💗
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3 people find it helpful
R***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Pros: - Fast check-in/check-out - Quite far from the roadside, so it's not noisy - Varied breakfast - Clean room - Hot water runs smoothly - Cold AC - Internet speed is quite good - Xiaomi Android TV - Easy to access - Fast and friendly staff Cons: - Many towels should have been replaced - No elevator - No hangers, bathroom mirror, chair - Toiletries must be requested yourself, as well as water, tea, coffee, sugar
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1 people find it helpful
B***y
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Leisure
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5.0
/10
Reviewed 32 week(s) ago
The room was incomplete, there was no soap or towels. The security was unfriendly. People were out looking for food, so they were being talked about as being unwelcome and accused of all sorts of crimes.
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
6.0
/10
Reviewed 32 week(s) ago
When we arrived, the receptionist didn't greet us well. They didn't show or escort us to our rooms. At breakfast, we were only allowed to eat and no one was looking after us, so the cats could freely try the food too. Please improve the service. I hope what I reviewed will be good material for future improvements. Thank you.
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5 people find it helpful
Melynda S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
accidentally transit hotel is not fully finished, but the cleanliness and facilities in the room are quite satisfactory there is a smart TV, hot water and sanitary kit and refill drinking water
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1 people find it helpful
D***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
The hotel is comfortable, nice, the service is good.
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2 people find it helpful
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