The Win Hotel Surabaya

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8.3
/10
Very Good
5,453 reviews

What Guests Say About Their Stay

Arif A.

9.4
/ 10
I've been here many times, the service is great, the staff is friendly, the place is clean and proper, and it's right in the city center.
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Muhammad S.

10.0
/ 10
Thank you so much to the staff. I highly recommend this place. I swear I'll be back. There was a big event in SBY, and other hotels raised their prices, but here they stayed the same. ❤️
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A***a

10.0
/ 10
the hotel staff is friendly and relaxed. the facilities are good, the lobby has an aesthetic cafe. the location is also close to minimarkets and malls. this is the second time to the win and it never disappoints.
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D***i

9.4
/ 10
Cheap hotel (compared to others with the same class), comfortable, clean rooms, complete facilities, and environmentally friendly, suitable for families. Already smart TV, children feel more at home. Especially in the Deluxe Suite type. Hopefully I can come back to staycation here👍
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RUDY H.

8.5
/ 10
Like the name of the hotel, The Win Hotel. Many decorations in the form of encouraging quotes for mentality champions. Incidentally staying here looking for comfort in preparation for the race the next day. It feels very right to add to our enthusiasm. Thank you to the hotel who are willing to help with some of our sudden needs, such as prayer mats, scissors, and even using a monitor. Comfortable, quiet rooms even in the city center. Near the mall and Monkasel. Breakfast has several types, it tastes good.
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In the Area
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Jalan Embong Tanjung No. 46-48, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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Late check-out
Laundry service
Restaurant
Luggage storage
Elevator
Laundry
note: hotel was previously named The WIN hotel Staying at The Win Hotel Surabaya is a good choice when you are visiting Genteng. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Win Hotel Surabaya

Jalan Embong Tanjung No. 46-48, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby The Win Hotel Surabaya
Lobby 2 The Win Hotel Surabaya

Discover More About The Win Hotel Surabaya

The Win Hotel Surabaya: Your Gateway to East Java's Charm

Welcome to The Win Hotel Surabaya, a premier accommodation choice for travellers exploring the vibrant heart of Jawa Timur, Indonesia. Whether you're planning a business trip or a leisurely escape, this hotel offers a comfortable and convenient base to experience all that Surabaya has to offer. For Australian travellers seeking a blend of modern amenities and local flavour, The Win Hotel Surabaya presents an inviting proposition, promising a memorable stay with easy access to the city's attractions and a welcoming atmosphere. Rates at The Win Hotel Surabaya start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of The Win Hotel Surabaya

The Win Hotel Surabaya is strategically situated in the bustling city of Surabaya, placing you at the nexus of commerce and culture in East Java. Located at {localAddressString}, the hotel offers excellent connectivity. It is approximately a 30-minute drive from Juanda International Airport (SUB), providing a convenient arrival and departure point for both domestic and international flights. While Surabaya's public transport system is developing, the hotel's central location means that many key areas are accessible via a short taxi or rideshare service journey. The surrounding neighbourhood is a dynamic mix of commercial activity and local life, offering a glimpse into the everyday rhythm of Surabaya. You'll find yourself close to various shopping centres and business districts, making it an ideal spot for both leisure and corporate travellers.

Guest Facilities and Services at The Win Hotel Surabaya

Guest facilities at The Win Hotel Surabaya are designed to ensure a comfortable and hassle-free stay. Australian travellers will appreciate the availability of essential services that cater to modern needs. The hotel typically offers complimentary Wi-Fi throughout the property, allowing you to stay connected with ease. A 24-hour front desk is on hand to assist with any queries or requests, providing peace of mind at any hour. While specific dining options can vary, hotels in this category often provide breakfast services, with a focus on offering a good start to your day, potentially including local Indonesian dishes alongside more familiar Western options. Secure luggage storage is usually available, which is perfect for those with early arrivals or late departures. Fitness enthusiasts can often find on-site gym facilities to maintain their workout routines. Please contact the hotel directly for current prices and business hours for any specific services.

Room Information and Stay Experience at The Win Hotel Surabaya

The Win Hotel Surabaya offers a range of accommodation options designed to suit different traveller needs. The room types of The Win Hotel Surabaya are curated to provide a comfortable and restful environment. Guests can expect clean and well-maintained rooms, featuring essential amenities for a pleasant stay. Modern climate control systems ensure that your room remains at a comfortable temperature, regardless of the external weather. Bedding is typically arranged for maximum comfort, with clean linens and supportive mattresses. Bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a functional and comfortable space for all guests.

Recommended Nearby Dining and Cafes around The Win Hotel Surabaya

Surabaya is renowned for its diverse culinary scene, and The Win Hotel Surabaya is well-positioned to let you explore it. Within easy reach, you'll discover a variety of dining experiences, from local eateries serving authentic Indonesian cuisine to more contemporary cafes. Enjoy the vibrant local food culture with options ranging from flavourful street food stalls to established restaurants. For those who appreciate a good coffee and a relaxed atmosphere, the area around the hotel often features cafes that serve excellent brews and light meals, reminiscent of the café culture enjoyed in Australia. Whether you're craving a hearty breakfast, a quick lunch, or a delicious dinner, the surrounding streets offer plenty of choices to satisfy your palate.

Popular Attractions and Activities near The Win Hotel Surabaya

Surabaya, the capital of East Java, offers a rich tapestry of historical sites, cultural landmarks, and modern attractions. When staying at The Win Hotel Surabaya, you're perfectly placed to explore some of these key destinations. * **Tugu Pahlawan (Heroes Monument):** A significant landmark commemorating the Battle of Surabaya, this towering monument is a must-visit for understanding the city's history. * **House of Sampoerna:** Explore this beautifully preserved Dutch colonial building, which now serves as a museum dedicated to the history of clove cigarettes and Indonesian heritage. * **Surabaya Submarine Monument (Monumen Kapal Selam):** Discover a real Soviet-era submarine, the Pasopati 410, which has been converted into a museum, offering a unique glimpse into naval history. * **Ampel Mosque and Old City:** Immerse yourself in the spiritual heart of Surabaya by visiting the historic Ampel Mosque and exploring the surrounding old city area, known for its traditional markets and Arab quarter. * **Cheng Hoo Mosque:** Admire the unique architecture of this mosque, inspired by Chinese Islamic traditions, reflecting the diverse cultural influences in Surabaya. If you are looking for other activities around The Win Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to The Win Hotel Surabaya from the Airport

Navigating your journey from Juanda International Airport (SUB) to The Win Hotel Surabaya is straightforward, with several convenient options available. Understanding how to get to The Win Hotel Surabaya ensures a smooth start to your trip. * **Airport Link Trains:** While direct train links to the immediate vicinity of the hotel might not be available, exploring train services that connect to the city centre and then taking a short taxi or rideshare service can be an efficient option. * **Airport Shuttle Buses:** Dedicated shuttle bus services often operate from the airport to various points within Surabaya. Check for routes that may bring you closer to the hotel's location. * **Public Metered Taxis:** Readily available at the airport, metered taxis offer a direct and convenient way to reach The Win Hotel Surabaya. Ensure the meter is used for fare calculation. * **Rideshare Services:** Popular rideshare services are a common and often cost-effective way to travel from the airport. You can book a car through their respective mobile applications. For a seamless arrival, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose The Win Hotel Surabaya

The Win Hotel Surabaya stands out as an excellent choice for travellers seeking comfort, convenience, and a genuine taste of East Java. Its prime location offers easy access to the city's business hubs and cultural attractions, while the hotel itself provides a welcoming environment with essential amenities. * **Strategic Location:** Conveniently situated for exploring Surabaya's key sights and business districts. * **Comfortable Accommodation:** Well-appointed rooms designed for a restful stay. * **Helpful Services:** A dedicated team ready to assist with your needs. Ready to experience the best of Surabaya? Check room availability at The Win Hotel Surabaya and secure your ideal dates. Book The Win Hotel Surabaya today for an unforgettable Indonesian adventure. For more options, you can Book budget hotels in Jawa Timur and Easily book domestic and international flights at low prices.

All facilities in The Win Hotel Surabaya

Bar, Cafe and Lounge The Win Hotel Surabaya
Bar, Cafe and Lounge
Common Space The Win Hotel Surabaya
Common Space
Lobby The Win Hotel Surabaya
Lobby
Accommodation Services The Win Hotel Surabaya
Accommodation Services
CleanAccommodation The Win Hotel Surabaya
CleanAccommodation

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Fullboard with drinks
  • Set menu dinner
  • Set menu lunch

Things to Do

  • Massage

Transportation

  • Shopping center shuttle (surcharge)
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • AC
  • Banquet
  • Rooftop terrace
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Hotel Services

  • Early Check-in
  • Late check-out
  • Concierge
  • Doorman
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Business Facilities

  • Business center
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in The Win Hotel Surabaya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Guest must show Covid-19 negative test upon arrival, failing to do so may incur cancellation. Please visit The Win Hotel Surabaya VIRTUAL TOUR at https://goo.gl/maps/W7t6Lz9LXW72

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 22:00 - to 01:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Win Hotel Surabaya
50
Number of floors in The Win Hotel Surabaya
7
Another facilities in The Win Hotel Surabaya
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked questions about The Win Hotel Surabaya

What is normal check-in & check-out time at The Win Hotel Surabaya?
The standard check-in time at The Win Hotel Surabaya is starting from 14:00 - 22:00 while the latest check-out time is at 01:00 - 12:00
Does The Win Hotel Surabaya provide breakfast?
Yes, The Win Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Win Hotel Surabaya?
The Win Hotel Surabaya has a 3.0-star rating.
How many floors does The Win Hotel Surabaya have?
The Win Hotel Surabaya has 7.
How many rooms are available at The Win Hotel Surabaya?
The Win Hotel Surabaya has 50.
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The Win Hotel Surabaya reviews and ratings

Overall Ratings & Reviews The Win Hotel Surabaya

Traveloka (5,423)
Other sources (30)
8.4
Very Good
From 5,423 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.3

People often mention about The Win Hotel Surabaya
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Distance to City Center (43)
Bathroom (41)
Staff Friendliness (39)
Bedroom (39)
Surroundings (33)
Ambiance (33)
Hotel Area (33)
Accessibility (32)
Check-in/out Time (32)
Room Space (31)
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Traveller Reviews The Win Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Fenny T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The bathroom is not very clean, the rest is good.
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Maria I. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
Bad review. This hotel has a strategic location, the room is okay for resting. The big minus is, when we haven't checked out and are still resting (at 6 am), why did someone enter our room using an access card? Another guest or employee, I don't know. Where is the safety and privacy guarantee for guests? This is where we are still in the room, if we were outside the hotel, what about the safety of our belongings? It would be very questionable. Please review it again, it's very unfortunate, even though I checked other reviews, many said it was worth returning to this hotel. I also didn't complain about the repeated power outages because I appreciated the advance information.
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Arif A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I've been here many times, the service is great, the staff is friendly, the place is clean and proper, and it's right in the city center.
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Muhammad S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you so much to the staff. I highly recommend this place. I swear I'll be back. There was a big event in SBY, and other hotels raised their prices, but here they stayed the same. ❤️
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Irma A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
This was my first time staying here and I loved it. The room was clean and comfortable. It had a bolster, which is rare for a hotel to provide one. There's a noodle restaurant in the lobby. By the way, you must keep your ID card or driver's license with the front desk during your stay, or you'll be refunded a deposit upon check-out.
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E***e
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Close to the city center, but the room was a bit cramped and lacked amenities. There were no amenities like a coffee/tea maker, kettle, or water refills. The bathroom floor was cracked, but still safe. I once had a room that was extremely hot even though the AC had been on for over 30 minutes. After some protesting, I was able to get a better room. Cleanliness was okay, service was basic.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
The hotel was quite comfortable, but unfortunately, when we asked about laundry at the front desk, they said no one would cooperate. Instead, we were told to look for it ourselves on Google Maps, even though we were just visiting and the hotel staff should be more familiar with the area.
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff is friendly, the rooms are clean, and the atmosphere is peaceful. The food in the restaurant is delicious.
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G***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 11 week(s) ago
Stayed at this hotel for the 2026 Surabaya Marathon. It's close to the starting line, just a short walk away. The hotel seems to be an older building, and parking is limited. The room was quite spacious, but unfortunately, there wasn't a refrigerator, making it difficult to keep cold drinks.
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N***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Super friendly staff, thank you for the great service.
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I***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel staff and security were friendly. The rooms lacked glasses and water heaters, and slippers had to be requested from the helpful staff.
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shalwa f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 16 week(s) ago
Yesterday, I booked this hotel using a car and motorcycle. Upon arrival, we were asked whether we were guests of the hotel or the gallery. We were guests of the hotel and were invited in. Upon check-out, a security guard suddenly asked if we had paid for parking, without asking whether we were guests of the hotel or the gallery. As far as I know, hotels everywhere offer free parking. Why does this feel like we're being pressured into paying for parking? It's not the amount, but the management's responsibility to ask whether we're guests of the hotel or the gallery. If the hotel does charge for parking, it should have been made clear upon check-in, not upon check-out.
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room is comfortable, clean, the coffee shop is good for those who like taking photos.
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S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Always a regular when staying in the city center, the place is comfortable.
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4 people find it helpful
S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is comfortable, there is a coffee shop where you can hang out.
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1 people find it helpful
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very strategic location. Close to the city center.
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1 people find it helpful
S***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The hotel is comfortable, there is a coffee shop too.
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ida m.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
Everything was ok, except for breakfast, the food didn't seem fresh, like it was leftovers from yesterday, so paying for breakfast was a loss, because it didn't get eaten.
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2 people find it helpful
y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The hotel is comfortable, worth it and will come back again
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel is comfortable, the food is delicious and the prices are ok, the lobby/restaurant vibes are vintage, there are lots of ok photo spots👍
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Exterior 4 The Win Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.