The Win Hotel Surabaya

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8.3
/10
Very Good
5,449 reviews

What Guests Say About Their Stay

Muhammad S.

10.0
/ 10
Thank you so much to the staff. I highly recommend this place. I swear I'll be back. There was a big event in SBY, and other hotels raised their prices, but here they stayed the same. ❤️
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A***a

10.0
/ 10
the hotel staff is friendly and relaxed. the facilities are good, the lobby has an aesthetic cafe. the location is also close to minimarkets and malls. this is the second time to the win and it never disappoints.
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D***i

9.4
/ 10
Cheap hotel (compared to others with the same class), comfortable, clean rooms, complete facilities, and environmentally friendly, suitable for families. Already smart TV, children feel more at home. Especially in the Deluxe Suite type. Hopefully I can come back to staycation here👍
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RUDY H.

8.5
/ 10
Like the name of the hotel, The Win Hotel. Many decorations in the form of encouraging quotes for mentality champions. Incidentally staying here looking for comfort in preparation for the race the next day. It feels very right to add to our enthusiasm. Thank you to the hotel who are willing to help with some of our sudden needs, such as prayer mats, scissors, and even using a monitor. Comfortable, quiet rooms even in the city center. Near the mall and Monkasel. Breakfast has several types, it tastes good.
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David P.

9.4
/ 10
Nice experience. Cleanliness is maintained and the staff are friendly. The breakfast is good. Room like in the photo. Near to Plaza Surabaya, WTC, Tunjungan Plaza, Grand City Mall.
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In the Area
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Jalan Embong Tanjung No. 46-48, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
Parking
Elevator
WiFi
note: hotel was previously named The WIN hotel Staying at The Win Hotel Surabaya is a good choice when you are visiting Genteng. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Win Hotel Surabaya

Jalan Embong Tanjung No. 46-48, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby The Win Hotel Surabaya
Lobby 2 The Win Hotel Surabaya

Discover More About The Win Hotel Surabaya

Discover The Win Hotel Surabaya: Your Gateway to East Java's Charm

Welcome to The Win Hotel Surabaya, a premier accommodation choice nestled in the vibrant heart of Jawa Timur, Indonesia. Whether you're visiting for business or leisure, The Win Hotel Surabaya offers a comfortable and convenient base for exploring all that this dynamic region has to offer. Experience exceptional service, modern amenities, and a truly memorable stay. Room rates at The Win Hotel Surabaya start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

The Win Hotel Surabaya Location

The Win Hotel Surabaya is strategically situated in the bustling city center of Surabaya, specifically in the Jalan Embong Tanjung No. 46-48, Genteng, Surabaya, Jawa Timur, Indonesia, 60271 area. This prime location places you just a short distance from the city's main commercial and entertainment hubs, with easy access to major transportation routes. It's approximately a 30-minute drive from Juanda International Airport (SUB), making it a convenient choice for travelers arriving by air. The atmosphere surrounding The Win Hotel Surabaya is one of vibrant urban energy, with a plethora of dining, shopping, and cultural experiences within easy reach. You'll find yourself close to key business districts and popular local attractions, ensuring you can make the most of your time in Surabaya.

The Win Hotel Surabaya Facilities & Services

Facilities for guests at The Win Hotel Surabaya are designed to enhance your comfort and convenience throughout your stay. We pride ourselves on offering a comprehensive range of services to cater to every need.
  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of exploring. Open daily from 7:00 AM to 7:00 PM. No additional fee.
  • Fitness Center: Stay active in our well-equipped fitness center, featuring a variety of cardio and strength training equipment. Open daily from 6:00 AM to 9:00 PM. No additional fee.
  • Restaurant: Enjoy delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:00 AM to 11:00 PM.
  • Bar: Relax with a drink at our stylish bar, offering a selection of beverages in a sophisticated setting. Open from 11:00 AM to 1:00 AM.
  • Meeting Rooms: For business travelers, we offer fully equipped meeting rooms to host your corporate events and conferences. Please inquire for availability and rates.
  • Wi-Fi: Complimentary high-speed Wi-Fi is available throughout the hotel, ensuring you stay connected.
  • Parking: Free parking space is available for all guests.
  • 24-Hour Front Desk: Our friendly and professional staff are available around the clock to assist you with any requests.
  • Room Service: Enjoy the convenience of in-room dining with our extensive room service menu, available from 6:00 AM to 11:00 PM.

The Win Hotel Surabaya Room Types

Discover a range of comfortable and well-appointed accommodations designed to suit every traveler's needs. The room types of The Win Hotel Surabaya offer a variety of options, ensuring a perfect fit for your stay.
  • Deluxe Room: Available with either a city view or garden view. Non-smoking rooms are standard. Some Deluxe rooms feature a bathtub.
  • Executive Room: Offering enhanced amenities and a city view. These rooms are non-smoking and some include a bathtub.
  • Suite: Our spacious suites provide a luxurious experience with a city view. All suites are non-smoking and come equipped with a bathtub.
  • Family Room: Ideal for families, these rooms offer ample space and comfort, typically with a city view. Non-smoking and some may include a bathtub.
The Win Hotel Surabaya is not a pet-friendly hotel.

The Win Hotel Surabaya Dining & Restaurants

Savor a delightful culinary journey at The Win Hotel Surabaya, where our dining venues offer a taste of both local flavors and international favorites.
  • The Win Restaurant: Our main dining establishment, offering a breakfast buffet from 6:00 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 11:00 PM. Estimated price per person for lunch/dinner is around PHP 500-800.
  • The Sky Lounge: Enjoy breathtaking city views and a selection of cocktails, mocktails, and light snacks. Open from 4:00 PM to 1:00 AM. Small bites range from PHP 200-400.

The Win Hotel Surabaya Nearby Attractions and Activities

Immerse yourself in the vibrant culture and attractions surrounding The Win Hotel Surabaya. Here are some popular spots to explore:
  • Tugu Pahlawan (Heroes Monument): A significant landmark commemorating the heroes of the Indonesian National Revolution.
  • House of Sampoerna: A historic Dutch colonial building that now serves as a museum dedicated to the history of clove cigarettes.
  • Surabaya Town Square (Sutos): A popular lifestyle and entertainment complex featuring shops, restaurants, and cafes.
  • Ampel Mosque and Old City: Explore the spiritual heart of Surabaya with its historic mosque and the charming old town area.
  • Galaxy Mall: One of Surabaya's premier shopping destinations, offering a wide array of retail outlets, dining options, and entertainment.
If you are looking for other activities around The Win Hotel Surabaya, check out the best deals on Traveloka: Recommended activities in Surabaya!

How to Get to The Win Hotel Surabaya from the Airport

Navigating your way to The Win Hotel Surabaya is straightforward, with several convenient transportation options available from Juanda International Airport (SUB). The airport transfer service of The Win Hotel Surabaya can be arranged for a seamless journey.
  • Hotel Private Airport Transfer: The most convenient option is to pre-book the hotel's private airport transfer service. This ensures a comfortable and direct ride to your accommodation. Prices typically range from PHP 800 - PHP 1200, depending on the vehicle type.
  • Taxi: Metered taxis are readily available at the airport. The journey to The Win Hotel Surabaya usually takes around 30-45 minutes, depending on traffic, and will cost approximately PHP 250 - PHP 400.
  • Ride-hailing Service: You can also use a ride-hailing service booked via an app. This offers a convenient and often cost-effective alternative to traditional taxis. Expect a similar fare to metered taxis.
  • Airport Premium Bus: While less direct, airport buses may offer a more budget-friendly option to reach the city center, from where you can take a short taxi or ride-hailing trip to the hotel.
For ease and peace of mind, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at The Win Hotel Surabaya

Choosing The Win Hotel Surabaya for your next trip to Jawa Timur promises a delightful and hassle-free experience. With excellent room availability at The Win Hotel Surabaya, you're sure to find the perfect accommodation to suit your needs.
  • Prime Location: Situated in the heart of Surabaya, offering easy access to attractions, business districts, and dining.
  • Comfortable Accommodations: A variety of well-appointed rooms and suites designed for relaxation and productivity.
  • Excellent Facilities: Enjoy amenities such as a swimming pool, fitness center, and on-site dining options.
  • Exceptional Service: Friendly and professional staff dedicated to making your stay memorable.
  • Convenient Access: Easy transportation links to and from the airport and around the city.
Ready to experience the best of Surabaya? Booking The Win Hotel Surabaya is simple and convenient. We encourage you to explore your options and secure your stay. For the best deals and a seamless booking process, consider using Traveloka. Book budget hotels in Jawa Timur and discover fantastic rates. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in The Win Hotel Surabaya

Bar, Cafe and Lounge The Win Hotel Surabaya
Bar, Cafe and Lounge
Common Space The Win Hotel Surabaya
Common Space
Lobby The Win Hotel Surabaya
Lobby
Accommodation Services The Win Hotel Surabaya
Accommodation Services
CleanAccommodation The Win Hotel Surabaya
CleanAccommodation

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Fullboard with drinks
  • Set menu dinner
  • Set menu lunch

Things to Do

  • Massage

Transportation

  • Shopping center shuttle (surcharge)
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • AC
  • Banquet
  • Rooftop terrace
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

Hotel Services

  • Early Check-in
  • Late check-out
  • Concierge
  • Doorman
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Business Facilities

  • Business center
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in The Win Hotel Surabaya

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Guest must show Covid-19 negative test upon arrival, failing to do so may incur cancellation. Please visit The Win Hotel Surabaya VIRTUAL TOUR at https://goo.gl/maps/W7t6Lz9LXW72

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 01:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Win Hotel Surabaya
50
Number of floors in The Win Hotel Surabaya
7
Another facilities in The Win Hotel Surabaya
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in The Win Hotel Surabaya

What are available facilities at The Win Hotel Surabaya?
There are top facilites at The Win Hotel Surabaya such as AC, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Win Hotel Surabaya?
The standard check-in time at The Win Hotel Surabaya is starting from 14:00 - 22:00 while the latest check-out time is at 01:00 - 12:00
Does The Win Hotel Surabaya provide breakfast?
Yes, The Win Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Win Hotel Surabaya?
The Win Hotel Surabaya is a 3.0-star hotel.
How many floors does The Win Hotel Surabaya have?
The Win Hotel Surabaya has 7 floors.
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More Reviews from Other Guests in The Win Hotel Surabaya

Overall Ratings & Reviews The Win Hotel Surabaya

Traveloka (5,419)
Other sources (30)
8.4
Very Good
From 5,419 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.6

Service and Facilites

8.3

People often mention about The Win Hotel Surabaya
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Distance to City Center (43)
Bathroom (40)
Staff Friendliness (39)
Bedroom (39)
Surroundings (33)
Ambiance (33)
Hotel Area (33)
Accessibility (32)
Check-in/out Time (32)
Room Space (31)
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Traveler Reviews The Win Hotel Surabaya

Number of reviews per page
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40
Customer reviews
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Muhammad S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Thank you so much to the staff. I highly recommend this place. I swear I'll be back. There was a big event in SBY, and other hotels raised their prices, but here they stayed the same. ❤️
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Irma A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
This was my first time staying here and I loved it. The room was clean and comfortable. It had a bolster, which is rare for a hotel to provide one. There's a noodle restaurant in the lobby. By the way, you must keep your ID card or driver's license with the front desk during your stay, or you'll be refunded a deposit upon check-out.
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E***e
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 day(s) ago
Close to the city center, but the room was a bit cramped and lacked amenities. There were no amenities like a coffee/tea maker, kettle, or water refills. The bathroom floor was cracked, but still safe. I once had a room that was extremely hot even though the AC had been on for over 30 minutes. After some protesting, I was able to get a better room. Cleanliness was okay, service was basic.
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 2 week(s) ago
The hotel was quite comfortable, but unfortunately, when we asked about laundry at the front desk, they said no one would cooperate. Instead, we were told to look for it ourselves on Google Maps, even though we were just visiting and the hotel staff should be more familiar with the area.
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1 people find it helpful
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, the rooms are clean, and the atmosphere is peaceful. The food in the restaurant is delicious.
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G***h
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Stayed at this hotel for the 2026 Surabaya Marathon. It's close to the starting line, just a short walk away. The hotel seems to be an older building, and parking is limited. The room was quite spacious, but unfortunately, there wasn't a refrigerator, making it difficult to keep cold drinks.
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N***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Super friendly staff, thank you for the great service.
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I***n
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel staff and security were friendly. The rooms lacked glasses and water heaters, and slippers had to be requested from the helpful staff.
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shalwa f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 14 week(s) ago
Yesterday, I booked this hotel using a car and motorcycle. Upon arrival, we were asked whether we were guests of the hotel or the gallery. We were guests of the hotel and were invited in. Upon check-out, a security guard suddenly asked if we had paid for parking, without asking whether we were guests of the hotel or the gallery. As far as I know, hotels everywhere offer free parking. Why does this feel like we're being pressured into paying for parking? It's not the amount, but the management's responsibility to ask whether we're guests of the hotel or the gallery. If the hotel does charge for parking, it should have been made clear upon check-in, not upon check-out.
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S***y
icon-Staycation
Staycation
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10.0
/10
Reviewed 14 week(s) ago
The room is comfortable, clean, the coffee shop is good for those who like taking photos.
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S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Always a regular when staying in the city center, the place is comfortable.
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4 people find it helpful
S***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel is comfortable, there is a coffee shop where you can hang out.
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1 people find it helpful
S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very strategic location. Close to the city center.
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1 people find it helpful
S***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The hotel is comfortable, there is a coffee shop too.
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ida m.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 25 week(s) ago
Everything was ok, except for breakfast, the food didn't seem fresh, like it was leftovers from yesterday, so paying for breakfast was a loss, because it didn't get eaten.
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2 people find it helpful
y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The hotel is comfortable, worth it and will come back again
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N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
The hotel is comfortable, the food is delicious and the prices are ok, the lobby/restaurant vibes are vintage, there are lots of ok photo spots👍
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Nancy C. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Great budget-friendly hotel option for people that need to commute around the city center. Room was nice and clean, albeit a little dark in the bathroom and hallway. Good hospitality shown by every staff. Very recommended
1 people find it helpful
ida m.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Everything is ok, it's a shame the breakfast isn't buffet style.
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1 people find it helpful
N***I
icon-origin-TRAVELOKA
8.8
/10
Reviewed 40 week(s) ago
Strategic location, close to Circle K, street food stalls selling breakfast, and a restaurant within the hotel itself. Despite its strategic location, it's quiet, allowing for a comfortable sleep. Amenities are also complete.
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1 people find it helpful
Number of reviews per page
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Exterior 4 The Win Hotel Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.