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VIVERE Hotel, ARTOTEL Curated
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VIVERE Hotel, ARTOTEL Curated
Hotels
9.1
/10
Exceptional
325 reviews
What Guests Say About Their Stay
Room Space (47)
Bedroom (42)
Ambiance (41)
Staff Friendliness (37)
a***w
9.1
/ 10
Since check in given complete information. Even after getting the room, my wife changed her mind to ask for another room that was offered too, well facilitated, friendly and responsive. Room cleaning service is also very helpful and friendly.
L***n
9.4
/ 10
The staff is very friendly, and very helpful.
In the Area
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SOUTH78, 8th floor, Jl. Boulevard Gading Serpong Blok O No. 7 & 8, Medang, Pagedang, Kabupaten Tangerang, Banten 15334, Gading Serpong, Tangerang, Banten, Indonesia, 15334
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in VIVERE Hotel, ARTOTEL Curated
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What's around VIVERE Hotel, ARTOTEL Curated
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SOUTH78, 8th floor, Jl. Boulevard Gading Serpong Blok O No. 7 & 8, Medang, Pagedang, Kabupaten Tangerang, Banten 15334, Gading Serpong, Tangerang, Banten, Indonesia, 15334
Discover More About VIVERE Hotel, ARTOTEL Curated
Location
VIVERE Hotel, ARTOTEL Curated is a hotel in a good neighborhood, which is located at Gading Serpong.
About VIVERE Hotel, ARTOTEL Curated
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, VIVERE Hotel, ARTOTEL Curated provides a pleasant accommodation for your stay.
From business event to corporate gathering, VIVERE Hotel, ARTOTEL Curated provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, VIVERE Hotel, ARTOTEL Curated is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at VIVERE Hotel, ARTOTEL Curated, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at VIVERE Hotel, ARTOTEL Curated is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
VIVERE Hotel, ARTOTEL Curated is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at VIVERE Hotel, ARTOTEL Curated will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, VIVERE Hotel, ARTOTEL Curated is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from VIVERE Hotel, ARTOTEL Curated exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
VIVERE Hotel, ARTOTEL Curated is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at VIVERE Hotel, ARTOTEL Curated.
All facilities in VIVERE Hotel, ARTOTEL Curated
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Exterior
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Projector
Food and Drinks
- Bar
- Buffet breakfast
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in VIVERE Hotel, ARTOTEL Curated
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at VIVERE Hotel, ARTOTEL Curated | 107 |
Number of floors in VIVERE Hotel, ARTOTEL Curated | 12 |
Another facilities in VIVERE Hotel, ARTOTEL Curated | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box |
Frequently asked questions about VIVERE Hotel, ARTOTEL Curated
What are available facilities at VIVERE Hotel, ARTOTEL Curated?
There are top facilites at VIVERE Hotel, ARTOTEL Curated such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at VIVERE Hotel, ARTOTEL Curated?
The standard check-in time at VIVERE Hotel, ARTOTEL Curated is starting from From 14:00 while the latest check-out time is at Before 12:00
Does VIVERE Hotel, ARTOTEL Curated provide breakfast?
Yes, VIVERE Hotel, ARTOTEL Curated provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in VIVERE Hotel, ARTOTEL Curated
Traveloka (321)
Other sources (4)
9.1
Exceptional
From 321 reviews
Provided by travellers on
Cleanliness
9.3
Room Comfort
9.2
Meal
8.6
Location
9.2
Service and Facilites
8.9
People often mention about VIVERE Hotel, ARTOTEL Curated
All
Ambiance (39)
Room Space (38)
Bedroom (36)
Bathroom (35)
Hotel Area (34)
Staff Friendliness (33)
Taste (27)
Accessibility (26)
Check-in/out Time (21)
Surroundings (20)
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Traveller Reviews VIVERE Hotel, ARTOTEL Curated
Number of reviews per page
20
40
Customer reviews
H***y
Staycation
10.0
/10
Reviewed 4 week(s) ago
Recommended for staycation with partner or family
See original
1 people find it helpful
Accommodation's Reply
05 Jul 2025
We are very pleased to hear that you enjoyed your experience at vivere hotel, artotel curated. Thank you for providing valuable feedback. I will share your comments with the entire team, which will certainly motivate us to continue to maintain the quality of service that you expect. We will continue to strive to improve our services to make your experience even better. We look forward to welcoming you back to our hotel. Best regards, Zikranul Sidik. Assistant Front Office Manager.
See original
miss w.
Staycation
6.4
/10
Reviewed 4 week(s) ago
I was pretty excited to stay at Vivere Hotel Artotel. I heard it's like a cool art show and part of the Artotel family, so I thought it would be really special. But my visit started off on the wrong foot.
When I got there around 5 PM, there was only one person at the front desk. I had to wait in line for about 15 minutes. The lobby felt really hot too. Then, the staff told me my room wasn't ready yet! At 5 PM, that's not what you want to hear. I had to wait another 7 minutes before they finally got my room ready.
The problems kept coming. The elevator was also hot, and when I got into my room, it felt stuffy. It was hard to get fresh air circulating. Overall, my first impression wasn't great, which was a shame because I was really looking forward to a unique experience.
Read More
2 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear valued guests,
On behalf of our entire team, we would like to extend our sincere apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that may have occurred and assure you that we take your feedback seriously. We strive to provide a flawless experience for all our guests, and it is disheartening to hear that we fell short of your expectations. Rest assured, we are working diligently to address the issues you have raised to ensure that they do not recur in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a truly exceptional stay.
Best regards,
Zikranul Sidik
Assistant Front Office Manager
a***w
Leisure
9.1
/10
Reviewed 5 week(s) ago
Since check in given complete information. Even after getting the room, my wife changed her mind to ask for another room that was offered too, well facilitated, friendly and responsive. Room cleaning service is also very helpful and friendly.
See original
1 people find it helpful
Accommodation's Reply
28 Jun 2025
We are very pleased to hear that you enjoyed your experience at vivere hotel, artotel curated. Thank you for providing valuable feedback. I will share your comments with the entire team, which will certainly motivate us to continue to maintain the quality of service that you expect. We will continue to strive to improve our services to make your experience even better. We look forward to welcoming you back to our hotel. Best regards, Zikranul Sidik. Assistant Front Office Manager.
See original
G***t
Leisure
8.5
/10
Reviewed 5 week(s) ago
I really like the scent of the shower gel. For improvement, you can develop menu variations and activate the food heater when it is served hot in a stall or buffet.
See original
1 people find it helpful
Accommodation's Reply
25 Jun 2025
We are very pleased to hear that you enjoyed your experience at vivere hotel, artotel curated. Thank you for providing valuable feedback. I will share your comments with the entire team, which will certainly motivate us to continue to maintain the quality of service that you expect. We will continue to strive to improve our services to make your experience even better. We look forward to welcoming you back to our hotel. Best regards, Zikranul Sidik. Assistant Front Office Manager
See original
r***a
8.5
/10
Reviewed 5 week(s) ago
The swimming pool water is dirty green
Customer service is strange
Requesting to replace wet towels takes a long time
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Find this review helpful?
Accommodation's Reply
24 Jun 2025
On behalf of our entire team, we would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that occurred and would like to assure you that we take your feedback very seriously. We always strive to provide an impeccable experience for all our guests, and it is unfortunate that we have not met your expectations. Please rest assured that we are working hard to address the issues you have raised to ensure that they do not recur in the future. We appreciate your understanding and look forward to welcoming you back for another truly special stay. Best regards, Zikranul Sidik. Assistant Front Office Manager
See original
ED
Emelia D. C.
10.0
/10
Reviewed 5 week(s) ago
good communication staff
See original
1 people find it helpful
Accommodation's Reply
24 Jun 2025
We are very pleased to hear that you enjoyed your experience at vivere hotel, artotel curated. Thank you for providing valuable feedback. I will share your comments with the entire team, which will certainly motivate us to continue to maintain the quality of service that you expect. We will continue to strive to improve our services to make your experience even better. We look forward to welcoming you back to our hotel. Best regards, Zikranul Sidik. Assistant Front Office Manager.
See original
L***n
Business
9.4
/10
Reviewed 5 week(s) ago
The staff is very friendly, and very helpful.
See original
2 people find it helpful
Accommodation's Reply
24 Jun 2025
We are very pleased to hear that you enjoyed your experience at vivere hotel, artotel curated. Thank you for providing valuable feedback. I will share your comments with the entire team, which will certainly motivate us to continue to maintain the quality of service that you expect. We will continue to strive to improve our services to make your experience even better. We look forward to welcoming you back to our hotel. Best regards, Zikranul Sidik. Assistant Front Office Manager
See original
SH
Steve H.
Staycation
9.7
/10
Reviewed 6 week(s) ago
Expect to have baby cot for the family with baby but hotel could not provide it. For studio 40 very large and it would be nice if the bed size King type instead of Queen size.
Need to install signal phone strengthening other than expecting wifi alone.Over all is okay
1 people find it helpful
Accommodation's Reply
22 Jun 2025
Dear valued guests,
It is a pleasure to know that you had an enjoyable experience with VIVERE Hotel, ARTOTEL Curated. Thank you for sharing your valuable feedback. Thank you for your motivating comment, which I will certainly share with the entire team at VIVERE Hotel, ARTOTEL Curated. Your comment will definitely help us consistently reach the level of excellence that you rightfully expect at our hotel. Please be assured that we will always strive to improve our services so that you can experience our hotel and our service at their finest. We are looking forward to welcoming you back to our hotel.
Best regards,
Zikranul Sidik
Assistant Front Office Manager
OJ
Oriana J.
Staycation
10.0
/10
Reviewed 6 week(s) ago
Good and very suitable to bring family for staycation. No regrets and will be back in the morning
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Find this review helpful?
Accommodation's Reply
22 Jun 2025
Dear Valued Guest, It is a pleasure to know that you had a pleasant experience at vivere hotel, artotel curated. Thank you for sharing your valuable feedback. Thank you for your motivating comments, which I will surely convey to the entire team at vivere hotel, artotel curated. Your comments will surely help us to always achieve the level of excellence that you expect in our hotel. Please be assured that we will always strive to improve our services so that you can experience our hotel and our services at their best. We look forward to welcoming you back to our hotel. Warm regards, Zikranul Sidik. Assistant Front Office Manager
See original
M***d
Staycation
6.3
/10
Reviewed 7 week(s) ago
The staff were not able to manage well the customer complaint about room requirements request, low level skill of hospitality and unable to provide solutions. It was very disappointing.
Find this review helpful?
Accommodation's Reply
12 Jun 2025
Dear valued guests,
On behalf of our entire team, we would like to extend our sincere apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that may have occurred and assure you that we take your feedback seriously. We strive to provide a flawless experience for all our guests, and it is disheartening to hear that we fell short of your expectations. Rest assured, we are working diligently to address the issues you have raised to ensure that they do not recur in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a truly exceptional stay.
Best regards,
Zikranul Sidik - Assistant Front Office Manager
Gusti E. Y.
Leisure
9.7
/10
Reviewed 7 week(s) ago
The hotel is clean, neat, fragrant, the interior is very comfortable to look at. The room is very spacious, the hotel staff is also friendly. Check in and check out are also fast. Soon will bring my family here again 🫶🏻
See original
2 people find it helpful
Accommodation's Reply
12 Jun 2025
We are very pleased to hear that you enjoyed your experience at vivere hotel, artotel curated. Thank you for providing valuable feedback. I will share your comments with the entire team, which will certainly motivate us to continue to maintain the quality of service that you expect. We will continue to strive to improve our services to make your experience even better. We look forward to welcoming you back to our hotel. Best regards, Zikranul Sidik - Assistant Front Office Manager
See original
CHANDRA P.
Staycation
6.9
/10
Reviewed 8 week(s) ago
breakfast menu is not bringing comfortable to eat.
such example.
mung beans that are still in seed form, so some are not cooked.
there are menus that taste ❌ not delicious to eat,
so only choose to eat fruits & pudding,
some rice is like eating dry renginang.
appetite is very bad to eat breakfast like that
See original
2 people find it helpful
Accommodation's Reply
04 Jun 2025
On behalf of our entire team, we would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that occurred and would like to assure you that we take your feedback very seriously. We always strive to provide an excellent experience for all our guests, and it is unfortunate that we have not met your expectations. Please rest assured that we are working hard to address the issues you have raised so that this does not happen again in the future. We appreciate your understanding and look forward to welcoming you back for another truly special stay. Best regards, Zikranul Sidik - Assistant Front Office Manager
See original
N***e
10.0
/10
Reviewed 8 week(s) ago
The room is clean and cozy. The breakfast is amazing, many varieties, and friendly people.
Find this review helpful?
Accommodation's Reply
03 Jun 2025
Dear valued guests,
It is a pleasure to know that you had an enjoyable experience with VIVERE Hotel, ARTOTEL Curated. Thank you for sharing your valuable feedback. Thank you for your motivating comment, which I will certainly share with the entire team at VIVERE Hotel, ARTOTEL Curated. Your comment will definitely help us consistently reach the level of excellence that you rightfully expect at our hotel. Please be assured that we will always strive to improve our services so that you can experience our hotel and our service at their finest. We are looking forward to welcoming you back to our hotel.
Best regards,
Zikranul Sidik - Assistant Front Office Manager
N***i
Medical
6.6
/10
Reviewed 8 week(s) ago
1. There was no staff who informed us that if we wanted to go to the lobby we needed to use a card, we were forced to wait in the elevator until someone had a card
2. We checked in at 7 pm, when we went to the room the card couldn't be used, and we had to go back to the lobby, when we arrived at the lobby, the staff seemed to know that the card hadn't been updated, they immediately waited for me in front of the elevator and took my card without apologizing or saying anything.
3. Complained that the TV couldn't operate, there was no response until the next morning.
Read More
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Accommodation's Reply
04 Jun 2025
On behalf of our entire team, we would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that occurred and would like to assure you that we take your feedback very seriously. We always strive to provide an excellent experience for all our guests, and it is unfortunate that we have not met your expectations. Please rest assured that we are working hard to address the issues you have raised so that this does not happen again in the future. We appreciate your understanding and look forward to welcoming you back for another truly special stay. Best regards, Zikranul Sidik - Assistant Front Office Manager
See original
WA
Widienya A.
Business
7.8
/10
Reviewed 10 week(s) ago
Parking is difficult and very narrow, access is troublesome and in my opinion it is not efficient, it is a hassle, I am fed up staying here, and the breakfast is not good. There are few choices and it seems stingy.
See original
Find this review helpful?
Accommodation's Reply
21 May 2025
On behalf of our entire team, we would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that occurred and would like to assure you that we take your feedback very seriously. We always strive to provide an excellent experience for all our guests, and it is unfortunate that we have not met your expectations. Please rest assured that we are working hard to address the issues you have raised so that this does not happen again in the future. We appreciate your understanding and look forward to welcoming you back for another truly special stay. Best regards, Zikranul Sidik - Assistant Front Office Manager
See original
H***Y
10.0
/10
Reviewed 11 week(s) ago
Comfortable and clean and suitable for resting and relaxing.
See original
Find this review helpful?
Accommodation's Reply
21 May 2025
We are very pleased to hear that you enjoyed your experience at vivere hotel, artotel curated. Thank you for providing valuable feedback. I will share your comments with the entire team, which will certainly motivate us to continue to maintain the quality of service that you expect. We will continue to strive to improve our services to make your experience even better. We look forward to welcoming you back to our hotel. Best regards, Zikranul Sidik - Assistant Front Office Manager
See original
V
Vhii
Staycation
8.3
/10
Reviewed 11 week(s) ago
Several times I've stayed here, the elevator always takes a long time. Please also wash or vacuum the sofa in the room. My friends and I were all sneezing. And I can still smell the wood smell of the furniture. The pillows are also not very nice in my opinion and if possible, put a white light in the yellow room so it's not bright. The breakfast is so-so, the taste and quality can be improved.
Read More
See original
3 people find it helpful
Accommodation's Reply
21 May 2025
On behalf of our entire team, we would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that occurred and would like to assure you that we take your feedback very seriously. We always strive to provide an excellent experience for all our guests, and it is unfortunate that we have not met your expectations. Please rest assured that we are working hard to address the issues you have raised so that this does not happen again in the future. We appreciate your understanding and look forward to welcoming you back for another truly special stay. Best regards, Zikranul Sidik - Assistant Front Office Manager
See original
r***i
9.1
/10
Reviewed 11 week(s) ago
Nice scenery and the swimming pool was a great spot too to chill with friends or family. Buffet was not bad. Great location.
Find this review helpful?
Accommodation's Reply
15 May 2025
Dear valued guests,
It is a pleasure to know that you had an enjoyable experience with VIVERE Hotel, ARTOTEL Curated. Thank you for sharing your valuable feedback. Thank you for your motivating comment, which I will certainly share with the entire team at VIVERE Hotel, ARTOTEL Curated. Your comment will definitely help us consistently reach the level of excellence that you rightfully expect at our hotel. Please be assured that we will always strive to improve our services so that you can experience our hotel and our service at their finest. We are looking forward to welcoming you back to our hotel.
Best regards,
Zikranul Sidik - Assistant Front Office Manager
T***s
Staycation
9.1
/10
Reviewed 13 week(s) ago
I had specifically booked a room with a queen bed; however, upon arrival, I found that the room was furnished with two twin beds pushed together. This arrangement was not communicated to me in advance, and unfortunately, it was quite uncomfortable.
Find this review helpful?
Accommodation's Reply
06 May 2025
Dear valued guests,
On behalf of our entire team, we would like to extend our sincere apologies for any inconvenience you may have experienced during your stay at our hotel. We deeply regret any shortcomings that may have occurred and assure you that we take your feedback seriously. We strive to provide a flawless experience for all our guests, and it is disheartening to hear that we fell short of your expectations. Rest assured, we are working diligently to address the issues you have raised to ensure that they do not recur in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a truly exceptional stay.
Best regards,
Zikranul Sidik - Assistant Front Office Manager
D***y
10.0
/10
Reviewed 13 week(s) ago
Nice and clean place. Quite new in the neighborhood.
Find this review helpful?
Accommodation's Reply
01 May 2025
Dear valued guests,
It is a pleasure to know that you had an enjoyable experience with VIVERE Hotel, ARTOTEL Curated. Thank you for sharing your valuable feedback. Thank you for your motivating comment, which I will certainly share with the entire team at VIVERE Hotel, ARTOTEL Curated. Your comment will definitely help us consistently reach the level of excellence that you rightfully expect at our hotel. Please be assured that we will always strive to improve our services so that you can experience our hotel and our service at their finest. We are looking forward to welcoming you back to our hotel.
Best regards,
Zikranul Sidik - Assistant Front Office Manager
Number of reviews per page
20
40
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