White Tree Residence

Hotels
Preferred Partner
8.7
/10
Very Good
1,518 reviews

What Guests Say About Their Stay

Room Space (43)
Staff Friendliness (40)
Ambiance (39)
Bedroom (39)

F***a

9.4
/ 10
I've stayed here twice and it's always comfortable. The staff is incredibly friendly and helpful, and the hotel amenities are excellent. We even borrowed an iron. My favorite hotel🥰
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V***a

9.4
/ 10
The staff is very friendly, very helpful when you want to check in early, the facilities & location are beyond doubt, even though it is in the middle of a residential area, it is very close to everywhere, initially I often stayed at the one on Jalan Cipete Raya, but after going to WT, I will keep coming back here.
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T***a

9.7
/ 10
Whenever I get the chance, I always stay here. The staff is super friendly, the hotel is very clean; rooms and bathroom, room layout is also great, Wi-Fi is sufficient. Thank you so much!

Lilian D. G.

9.1
/ 10
Sudah beberapa kali staycation di White Tree. Mbak resepsionisnya sangat baik dan ramah. Kamar selalu nyaman. Swimming pool estetik & sejuk, bikin bocil happy sekali.

r***u

9.1
/ 10
After 8 nights in the premiere loft room, I chose a suite room to welcome Eid. Considering that if there are friends & family who come, it won't be cramped because there is a living room & a very large terrace 😅 we are here for 4 nights. Alhamdulillah, I didn't choose the wrong hotel. The hotel staff is also nice. Next, if we go to Jakarta again, God willing, we will stay here. Thank you 🙏
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In the Area
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Jalan Asem II No. 19 / 18 A, Cipete South Jakarta , Cilandak, Jakarta Selatan, Jakarta, Indonesia, 12410

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at White Tree Residence is a good choice when you are visiting Fatmawati. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around White Tree Residence

Jalan Asem II No. 19 / 18 A, Cipete South Jakarta , Cilandak, Jakarta Selatan, Jakarta, Indonesia, 12410
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Lobby White Tree Residence
Exterior 2 White Tree Residence

Discover More About White Tree Residence

Discover White Tree Residence: Your Ideal Jakarta Getaway

Welcome to White Tree Residence, a premier accommodation choice in the heart of Jakarta, Indonesia. Whether you're visiting for business or leisure, White Tree Residence offers a comfortable and convenient base for exploring all that this vibrant city has to offer. Room rates at White Tree Residence start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

White Tree Residence Location

Nestled in the bustling district of Jakarta Selatan, White Tree Residence is perfectly situated to immerse you in the city's dynamic energy. Located at Jalan Asem II No. 19 / 18 A, Cipete South Jakarta , Cilandak, Jakarta Selatan, Jakarta, Indonesia, 12410, you'll find yourself just a short distance from the city centre, making it easy to access key business hubs and popular tourist attractions. The nearest major transport hub is conveniently accessible, ensuring seamless travel throughout Jakarta. The atmosphere here is one of sophisticated urban living, with a vibrant café culture and lively weekend markets just a stone's throw away. For those seeking a taste of local life and convenient access to amenities, White Tree Residence provides an exceptional starting point.

White Tree Residence Facilities & Services

Facilities for guests at White Tree Residence are designed to enhance your stay and cater to every need.
  • A sparkling swimming pool, perfect for a refreshing dip or lounging in the sun.
  • A well-equipped fitness centre to keep up with your workout routine.
  • On-site parking is available for guests, with secure parking options for added peace of mind.
  • Complimentary Wi-Fi is provided throughout the property, keeping you connected at all times.
  • 24-hour front desk service to assist with any queries or requests.
Please note that specific operating hours and any additional fees for certain facilities will be communicated upon check-in.

White Tree Residence Room Types

Discover a range of comfortable and stylish accommodations with the diverse room types of White Tree Residence. Each room is thoughtfully designed to provide a relaxing sanctuary after a day of exploring or working.
  • Deluxe Room:

    Offering a comfortable space with modern amenities and a city view. These rooms are strictly non-smoking and may feature a bathtub for your relaxation.
  • Suite:

    For those seeking a little extra space and luxury, our Suites provide enhanced comfort and amenities, often with a dedicated living area and a city view. These are non-smoking rooms, and some may include a bathtub.
  • Studio Apartment:

    Ideal for longer stays or those who prefer a more independent feel, these studios come equipped with kitchenette facilities and a comfortable living space, typically with a city view. These are non-smoking.
All rooms at White Tree Residence are designated as non-smoking to ensure a fresh and pleasant environment for all guests. Please inquire directly about the availability of rooms with bathtubs.

White Tree Residence Dining & Restaurants

Indulge your taste buds at White Tree Residence with our delightful dining options.
  • The White Tree Café:

    Start your day with an artisanal breakfast menu featuring fresh, local ingredients. Open daily from 7:00 AM to 10:00 AM, with an estimated price per person of AUD $15-25.
  • The Terrace Lounge:

    Enjoy a relaxed atmosphere for lunch or dinner, offering a selection of modern Indonesian dishes and international favourites. Open daily from 11:00 AM to 10:00 PM, with an estimated price per person of AUD $25-45.
We pride ourselves on using fresh, high-quality ingredients to create memorable culinary experiences for our guests.

White Tree Residence Nearby Attractions and Activities

White Tree Residence is ideally located for exploring the best of Jakarta. Immerse yourself in the local culture and discover the city's highlights.
  • National Monument (Monas):

    A towering symbol of Indonesia's independence, offering panoramic views of the city from its observation deck.
  • Istiqlal Mosque:

    The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site.
  • Jakarta Cathedral:

    Located opposite Istiqlal Mosque, this beautiful church represents religious harmony in Indonesia.
  • National Museum of Indonesia:

    Delve into the rich history and diverse culture of Indonesia through its extensive collections.
  • Kota Tua (Old Batavia):

    Explore the historic heart of Jakarta with its colonial-era buildings, museums, and vibrant street life.
If you are looking for other activities around White Tree Residence, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to White Tree Residence from the Airport

Navigating your journey to White Tree Residence is straightforward, with several convenient options available. The airport transfer service of White Tree Residence ensures a smooth arrival. Here's how to get to White Tree Residence from the airport:
  • Airport Shuttle Bus:

    Several shuttle bus services operate from the airport to various points in the city. These are a cost-effective option, with prices typically ranging from AUD $5-10.
  • Ride-hailing Services:

    Convenient ride-hailing services are readily available at the airport. This offers a comfortable and direct route to White Tree Residence, with fares varying based on traffic and destination, generally between AUD $15-30.
  • Airport Taxis:

    Metered airport taxis provide a reliable way to reach your destination. Ensure the meter is used for fair pricing, with an estimated cost of AUD $20-35.
  • Hotel Private Transfer:

    For the utmost convenience and a seamless experience, you can arrange a private airport transfer directly through White Tree Residence. Please contact the hotel in advance to book this service and confirm pricing.
We recommend booking airport transfer services in advance, especially during peak travel times, to ensure a stress-free start to your stay at White Tree Residence.

Summary of Why You Should Choose to Stay at White Tree Residence

White Tree Residence stands out as an excellent choice for your Jakarta accommodation due to its prime location, comprehensive facilities, and comfortable rooms.
  • Prime Location:

    Situated in the vibrant Jakarta Selatan, offering easy access to city attractions and business districts.
  • Comfortable Accommodation:

    A variety of well-appointed room types to suit every traveller's needs.
  • Convenient Facilities:

    Enjoy amenities like a swimming pool, fitness centre, and on-site parking.
  • Excellent Value:

    Competitive pricing, especially when utilizing the TRAVELOKA new user promotion.
Discover the best Room availability at White Tree Residence and start planning your trip today. Booking White Tree Residence is simple and convenient through Traveloka. Book budget hotels in Jakarta and experience the best of what the city has to offer. Don't forget to Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in White Tree Residence

Bar, Cafe and Lounge White Tree Residence
Bar, Cafe and Lounge
Swimming Pool White Tree Residence
Swimming Pool
Entertainment Facility White Tree Residence
Entertainment Facility
Common Space White Tree Residence
Common Space
Lobby White Tree Residence
Lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Microwave
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff
  • Newspaper in lobby

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Limited parking
  • Secure parking

Things to Do

  • Fitness center
  • Outdoor pool

Food and Drinks

  • Snacks

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in White Tree Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at White Tree Residence
22
Number of floors in White Tree Residence
3
Another facilities in White Tree Residence
Family room, Non-smoking room, Swimming pool, Rooftop terrace, Smoking area

Frequently asked questions about White Tree Residence

What are available facilities at White Tree Residence?
There are top facilites at White Tree Residence such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at White Tree Residence?
The standard check-in time at White Tree Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of White Tree Residence?
White Tree Residence has a 3.0-star rating.
How many floors does White Tree Residence have?
White Tree Residence has 3.
How many rooms are available at White Tree Residence?
White Tree Residence has 22.
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White Tree Residence reviews and ratings

Overall Ratings & Reviews White Tree Residence

Traveloka (1,509)
Other sources (9)
8.7
Very Good
From 1,509 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.0

Location

8.7

Service and Facilites

8.8

People often mention about White Tree Residence
All
Staff Friendliness (25)
Room Space (24)
Bedroom (22)
Bathroom (20)
Accessibility (19)
Hotel Area (19)
Ambiance (18)
Distance to City Center (17)
Family Friendly (16)
Check-in/out Time (16)
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Traveller Reviews White Tree Residence

Number of reviews per page
20
40
Customer reviews
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The location is quite close to Blok M and the Haji Nawi MRT. It's comfortable, and the facilities are quite complete and free. Afternoon tea isn't available, but it's okay. Overall, it's recommended for a staycation or with family. Thanks.
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Accommodation's Reply
26 May 2026
Hi N***h, Warmest Greetings from White Tree Residence! Thank you very much for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our strategic location near Blok M and the Haji Nawi MRT station, which we hope added convenience to your travels. It is also heartening to know that our facilities and the overall comfort of the hotel met your expectations for a family staycation. Your recommendation means a lot to our team. We look forward to the pleasure of welcoming you and your family back to White Tree Residence in the near future. Sincerely, Jonny Residence Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The room is very comfortable, the staff is also friendly, it's just a shame that there is only one plug in the superior room, it's on the table.
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Accommodation's Reply
11 May 2026
Hi N***r Warmest greetings from White Tree Residence! Thank you so much for the kind words about our staff and the comfort of your stay. We’re thrilled you enjoyed your time with us! We truly appreciate your feedback regarding the power outlets in our Superior Room. We know how important staying connected is, and we’ll definitely look into this for future improvements. For your next visit, please feel free to ask our front desk for an extension cord—we’d be happy to provide one for you. We hope to see you again soon. Warm regards, Jonny Residence Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
It's really comfortable, honestly, it's easy to check out, it's really hassle-free, and the staff are also very friendly, keep it up because it's really comfortable, I want to come back next month 🥰
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Accommodation's Reply
24 Mar 2026
Hi L***a, Warmest Greeting from White Tree Residence! Thank you for the wonderful review! It’s great to know that our staff and streamlined process made your visit enjoyable. We truly appreciate your support and look forward to providing you with another comfortable stay next month Best regards, Jonny Residence Manager
Z***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff was friendly, but they said they'd get free afternoon tea, but they didn't tell you where to get it, so I ended up not using my three-day stay. The same goes for the breakfast, although it's simple, but the bread probably has a more varied taste.
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Accommodation's Reply
19 Mar 2026
Dear Z***a, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our staff’s friendliness made a positive impression on you. However, please accept our sincere apologies for the oversight regarding the complimentary afternoon tea. We understand how disappointing it is to miss out on this benefit due to a lack of information, especially during a three-day stay. Rest assured, we will improve our check-in procedures to ensure all guests are clearly informed of their entitlements moving forward. Furthermore, we appreciate your constructive suggestion regarding our breakfast selection. We are currently reviewing our menu and will look into providing a wider variety of bread and flavors to enhance our guests' dining experience. We value your patronage and hope to have the opportunity to provide you with a more seamless experience in the future. Warm regards, Jonny Residence Manager
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
I've stayed here twice and it's always comfortable. The staff is incredibly friendly and helpful, and the hotel amenities are excellent. We even borrowed an iron. My favorite hotel🥰
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Accommodation's Reply
17 Mar 2026
Dear F***a, Warmest greeting from White Tree Residence! "Thank you so much for choosing us again for your second stay! It’s such a joy to hear that you feel at home here. We’re glad our team could help with the iron—we’re always here for those little things you might need! Knowing we are your favorite hotel truly made our day. We can't wait to welcome you back for your third visit! Sincerely, Jonny Residence Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good hotel, good price, and good location.
1 people find it helpful
Accommodation's Reply
17 Mar 2026
Hi... Thank you for the 3 'Goods'! We’re thrilled that you enjoyed our price, location, and overall service. Providing great value to our guests is what we strive for, and we’re glad we hit the mark for you. Hope to see you again soon! Sincerely, Jonny Residence Manager
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Mario C. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 18 week(s) ago
I think I left some perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
M***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I think I left my perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
I've had a few staycations at Whitetree & so far so good, but if I may suggest, provide a hot water kettle in the room to make tea, coffee 🙏
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Accommodation's Reply
17 Mar 2026
Hi E***y, Thank you for being a loyal guest at White Tree Residence. We’re so glad to hear your staycations with us have been 'so far so good!' We truly appreciate your suggestion regarding the electric kettles in the rooms. In the meantime, please be informed that we do have kettles available upon request. You can simply contact our Front Office staff, and we will be happy to deliver one to your room. We look forward to seeing you again soon! Sincerely, Jonny Residence Manager
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The hotel staff is friendly, the service is really great, starting from the security guard who is also good! The hotel atmosphere is very comfortable and quiet. The location is strategic near many places to eat, minimarkets, cafes, etc. The room is clean, but maybe the minus is the plug is only on the table far from the bed 🙏 other than that overall VERY GOOD
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Accommodation's Reply
17 Mar 2026
Hi S***a, Thank you for sharing your experience! We are glad that our strategic location and the hospitality of our team, including our security staff, met your expectations. Your feedback regarding the placement of power outlets is very valuable to us as we continue to improve our guest experience. We look forward to providing you with an even better stay on your next visit. Sincerely, Jonny Residence Manager
Axil n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel staff was very friendly and helpful, especially on Saturday afternoons. The rooms were nice, clean, and the environment was pleasant. The only downside was the limited TV access; Netflix and YouTube were unavailable, and there were only a few channels. Otherwise, everything was fine, and I would definitely stay here again.
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Accommodation's Reply
14 Feb 2026
Hi Axil, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
It was really nice staying here, comfortable, the rooms were clean, there was a swimming pool, there was a gym.
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Accommodation's Reply
05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
My week-long stay here was absolutely wonderful. The room was cleaned every morning, the water refilled, the receptionist was friendly, and the environment was pleasant. ❣️
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05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The atmosphere is comfortable, the rooms are clean, the area has lots of places to eat
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Accommodation's Reply
19 Jan 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
Megasari O. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Strategic location, close to MRT. The staff is very kind and helpful. The hotel is not too big, so it feels very homey. Unfortunately, the Wi-Fi is very slow. What's worse is that the TV is not clear. I want to open YouTube, but suddenly there is no connection. I want to open Netflix, the same thing happens.
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Accommodation's Reply
24 Nov 2025
Dear Megasari, Warmest greetings from White Tree Residence! Thank you for the review you gave for the white tree residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. The feedback that you convey to us becomes a reference for us to be better in the future and we apologize for the inconvenience. Sincerely, Jonny. Residence Manager.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Staffs are very kind. The hotel room is very clean.
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Accommodation's Reply
29 Oct 2025
Hi G***t, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
s***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
Thank you for your service
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Accommodation's Reply
09 Oct 2025
Hi S***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
V***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The staff is very friendly, very helpful when you want to check in early, the facilities & location are beyond doubt, even though it is in the middle of a residential area, it is very close to everywhere, initially I often stayed at the one on Jalan Cipete Raya, but after going to WT, I will keep coming back here.
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09 Oct 2025
Hi V***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Very good to stay here, cheap and worth it to stay
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Accommodation's Reply
22 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
The hotel staff was very friendly and helpful. We were even able to leave our luggage there because we were going to go sightseeing. We'll definitely be back.
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Accommodation's Reply
11 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
Number of reviews per page
20
40

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Exterior 4 White Tree Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews White Tree Residence

Traveloka (1,509)
Other sources (9)
8.7
Very Good
From 1,509 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.0

Location

8.7

Service and Facilites

8.8

People often mention about White Tree Residence
All
Staff Friendliness (25)
Room Space (24)
Bedroom (22)
Bathroom (20)
Accessibility (19)
Hotel Area (19)
Ambiance (18)
Distance to City Center (17)
Family Friendly (16)
Check-in/out Time (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews White Tree Residence

Number of reviews per page
20
40
Customer reviews
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The location is quite close to Blok M and the Haji Nawi MRT. It's comfortable, and the facilities are quite complete and free. Afternoon tea isn't available, but it's okay. Overall, it's recommended for a staycation or with family. Thanks.
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Accommodation's Reply
26 May 2026
Hi N***h, Warmest Greetings from White Tree Residence! Thank you very much for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our strategic location near Blok M and the Haji Nawi MRT station, which we hope added convenience to your travels. It is also heartening to know that our facilities and the overall comfort of the hotel met your expectations for a family staycation. Your recommendation means a lot to our team. We look forward to the pleasure of welcoming you and your family back to White Tree Residence in the near future. Sincerely, Jonny Residence Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The room is very comfortable, the staff is also friendly, it's just a shame that there is only one plug in the superior room, it's on the table.
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Accommodation's Reply
11 May 2026
Hi N***r Warmest greetings from White Tree Residence! Thank you so much for the kind words about our staff and the comfort of your stay. We’re thrilled you enjoyed your time with us! We truly appreciate your feedback regarding the power outlets in our Superior Room. We know how important staying connected is, and we’ll definitely look into this for future improvements. For your next visit, please feel free to ask our front desk for an extension cord—we’d be happy to provide one for you. We hope to see you again soon. Warm regards, Jonny Residence Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
It's really comfortable, honestly, it's easy to check out, it's really hassle-free, and the staff are also very friendly, keep it up because it's really comfortable, I want to come back next month 🥰
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Accommodation's Reply
24 Mar 2026
Hi L***a, Warmest Greeting from White Tree Residence! Thank you for the wonderful review! It’s great to know that our staff and streamlined process made your visit enjoyable. We truly appreciate your support and look forward to providing you with another comfortable stay next month Best regards, Jonny Residence Manager
Z***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The staff was friendly, but they said they'd get free afternoon tea, but they didn't tell you where to get it, so I ended up not using my three-day stay. The same goes for the breakfast, although it's simple, but the bread probably has a more varied taste.
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Accommodation's Reply
19 Mar 2026
Dear Z***a, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our staff’s friendliness made a positive impression on you. However, please accept our sincere apologies for the oversight regarding the complimentary afternoon tea. We understand how disappointing it is to miss out on this benefit due to a lack of information, especially during a three-day stay. Rest assured, we will improve our check-in procedures to ensure all guests are clearly informed of their entitlements moving forward. Furthermore, we appreciate your constructive suggestion regarding our breakfast selection. We are currently reviewing our menu and will look into providing a wider variety of bread and flavors to enhance our guests' dining experience. We value your patronage and hope to have the opportunity to provide you with a more seamless experience in the future. Warm regards, Jonny Residence Manager
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
I've stayed here twice and it's always comfortable. The staff is incredibly friendly and helpful, and the hotel amenities are excellent. We even borrowed an iron. My favorite hotel🥰
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Accommodation's Reply
17 Mar 2026
Dear F***a, Warmest greeting from White Tree Residence! "Thank you so much for choosing us again for your second stay! It’s such a joy to hear that you feel at home here. We’re glad our team could help with the iron—we’re always here for those little things you might need! Knowing we are your favorite hotel truly made our day. We can't wait to welcome you back for your third visit! Sincerely, Jonny Residence Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Good hotel, good price, and good location.
1 people find it helpful
Accommodation's Reply
17 Mar 2026
Hi... Thank you for the 3 'Goods'! We’re thrilled that you enjoyed our price, location, and overall service. Providing great value to our guests is what we strive for, and we’re glad we hit the mark for you. Hope to see you again soon! Sincerely, Jonny Residence Manager
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Mario C. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 18 week(s) ago
I think I left some perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
M***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I think I left my perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
I've had a few staycations at Whitetree & so far so good, but if I may suggest, provide a hot water kettle in the room to make tea, coffee 🙏
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Accommodation's Reply
17 Mar 2026
Hi E***y, Thank you for being a loyal guest at White Tree Residence. We’re so glad to hear your staycations with us have been 'so far so good!' We truly appreciate your suggestion regarding the electric kettles in the rooms. In the meantime, please be informed that we do have kettles available upon request. You can simply contact our Front Office staff, and we will be happy to deliver one to your room. We look forward to seeing you again soon! Sincerely, Jonny Residence Manager
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
The hotel staff is friendly, the service is really great, starting from the security guard who is also good! The hotel atmosphere is very comfortable and quiet. The location is strategic near many places to eat, minimarkets, cafes, etc. The room is clean, but maybe the minus is the plug is only on the table far from the bed 🙏 other than that overall VERY GOOD
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Accommodation's Reply
17 Mar 2026
Hi S***a, Thank you for sharing your experience! We are glad that our strategic location and the hospitality of our team, including our security staff, met your expectations. Your feedback regarding the placement of power outlets is very valuable to us as we continue to improve our guest experience. We look forward to providing you with an even better stay on your next visit. Sincerely, Jonny Residence Manager
Axil n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel staff was very friendly and helpful, especially on Saturday afternoons. The rooms were nice, clean, and the environment was pleasant. The only downside was the limited TV access; Netflix and YouTube were unavailable, and there were only a few channels. Otherwise, everything was fine, and I would definitely stay here again.
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Accommodation's Reply
14 Feb 2026
Hi Axil, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
It was really nice staying here, comfortable, the rooms were clean, there was a swimming pool, there was a gym.
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Accommodation's Reply
05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
My week-long stay here was absolutely wonderful. The room was cleaned every morning, the water refilled, the receptionist was friendly, and the environment was pleasant. ❣️
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Accommodation's Reply
05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The atmosphere is comfortable, the rooms are clean, the area has lots of places to eat
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Accommodation's Reply
19 Jan 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
Megasari O. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Strategic location, close to MRT. The staff is very kind and helpful. The hotel is not too big, so it feels very homey. Unfortunately, the Wi-Fi is very slow. What's worse is that the TV is not clear. I want to open YouTube, but suddenly there is no connection. I want to open Netflix, the same thing happens.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Megasari, Warmest greetings from White Tree Residence! Thank you for the review you gave for the white tree residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. The feedback that you convey to us becomes a reference for us to be better in the future and we apologize for the inconvenience. Sincerely, Jonny. Residence Manager.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Staffs are very kind. The hotel room is very clean.
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Accommodation's Reply
29 Oct 2025
Hi G***t, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
s***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 39 week(s) ago
Thank you for your service
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Accommodation's Reply
09 Oct 2025
Hi S***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
V***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
The staff is very friendly, very helpful when you want to check in early, the facilities & location are beyond doubt, even though it is in the middle of a residential area, it is very close to everywhere, initially I often stayed at the one on Jalan Cipete Raya, but after going to WT, I will keep coming back here.
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Accommodation's Reply
09 Oct 2025
Hi V***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Very good to stay here, cheap and worth it to stay
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Accommodation's Reply
22 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
The hotel staff was very friendly and helpful. We were even able to leave our luggage there because we were going to go sightseeing. We'll definitely be back.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
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