White Tree Residence

Hotels
Preferred Partner
8.7
/10
Very Good
1,512 reviews

What Guests Say About Their Stay

Room Space (41)
Staff Friendliness (39)
Bedroom (38)
Ambiance (37)

F***a

9.4
/ 10
I've stayed here twice and it's always comfortable. The staff is incredibly friendly and helpful, and the hotel amenities are excellent. We even borrowed an iron. My favorite hotel🥰
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V***a

9.4
/ 10
The staff is very friendly, very helpful when you want to check in early, the facilities & location are beyond doubt, even though it is in the middle of a residential area, it is very close to everywhere, initially I often stayed at the one on Jalan Cipete Raya, but after going to WT, I will keep coming back here.
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T***a

9.7
/ 10
Whenever I get the chance, I always stay here. The staff is super friendly, the hotel is very clean; rooms and bathroom, room layout is also great, Wi-Fi is sufficient. Thank you so much!

Lilian D. G.

9.1
/ 10
Sudah beberapa kali staycation di White Tree. Mbak resepsionisnya sangat baik dan ramah. Kamar selalu nyaman. Swimming pool estetik & sejuk, bikin bocil happy sekali.

r***u

9.1
/ 10
After 8 nights in the premiere loft room, I chose a suite room to welcome Eid. Considering that if there are friends & family who come, it won't be cramped because there is a living room & a very large terrace 😅 we are here for 4 nights. Alhamdulillah, I didn't choose the wrong hotel. The hotel staff is also nice. Next, if we go to Jakarta again, God willing, we will stay here. Thank you 🙏
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In the Area
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Jalan Asem II No. 19 / 18 A, Cipete South Jakarta , Cilandak, Jakarta Selatan, Jakarta, Indonesia, 12410

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at White Tree Residence is a good choice when you are visiting Fatmawati. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around White Tree Residence

Jalan Asem II No. 19 / 18 A, Cipete South Jakarta , Cilandak, Jakarta Selatan, Jakarta, Indonesia, 12410
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Lobby White Tree Residence
Exterior 2 White Tree Residence

Discover More About White Tree Residence

Discover Your Perfect Stay at White Tree Residence

Welcome to White Tree Residence, your premier destination for an unforgettable experience in the vibrant heart of Jakarta, Indonesia. Whether you're visiting for business or leisure, White Tree Residence offers a harmonious blend of comfort, convenience, and style, ensuring a truly memorable stay. Room rates at White Tree Residence start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

White Tree Residence Location

Nestled in the dynamic district of Jakarta Selatan, White Tree Residence boasts a prime location at Jalan Asem II No. 19 / 18 A, Cipete South Jakarta , Cilandak, Jakarta Selatan, Jakarta, Indonesia, 12410. Situated just a short distance from the bustling city center, it provides easy access to major business hubs, entertainment venues, and cultural landmarks. The atmosphere surrounding White Tree Residence is one of sophisticated urban living, offering a tranquil retreat from the city's energetic pace while remaining conveniently close to everything you need. For those arriving by air, the hotel is approximately a 45-minute drive from Soekarno-Hatta International Airport (CGK), depending on traffic conditions.

White Tree Residence Facilities & Services

Facilities for guests at White Tree Residence are designed to cater to every need, ensuring a comfortable and enjoyable stay. * Enjoy a refreshing dip in our sparkling outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. * Stay active and energized at our well-equipped fitness center, available 24/7 for your convenience. * Indulge in a moment of relaxation at our serene spa and wellness center, offering a range of treatments from 10:00 AM to 9:00 PM. Additional fees apply, starting from PHP 1,500. * Families will appreciate our dedicated children's play area, ensuring fun for our younger guests. * Complimentary Wi-Fi is available throughout the property, keeping you connected at all times. * For guests arriving by car, we offer free on-site parking. * Our friendly concierge team is available 24/7 to assist with any requests or recommendations.

White Tree Residence Room Types

Discover a variety of accommodations designed to suit every traveler's preference with the diverse room types of White Tree Residence. * **Deluxe Room:** Offering a comfortable City View, these non-smoking rooms are perfect for solo travelers or couples. * **Executive Suite:** Experience enhanced space and amenities with a City View. Some Executive Suites feature a bathtub for added luxury. * **Family Suite:** Ideal for families or groups, these spacious suites provide ample room and often come with a City View. Select Family Suites include a bathtub. * **Presidential Suite:** The epitome of luxury, our Presidential Suite offers breathtaking City Views and includes a private bathtub. All rooms are designated as non-smoking. We do not currently offer pet-friendly rooms.

White Tree Residence Dining & Restaurants

Savor exquisite culinary experiences at White Tree Residence's on-site dining establishments. * **The Garden Cafe:** Enjoy a delightful breakfast buffet featuring a selection of international and local dishes. Operating hours are from 6:00 AM to 10:30 AM. Estimated price per person for breakfast is PHP 650. * **Skyline Lounge:** Unwind with a refreshing cocktail and light snacks while enjoying panoramic city views. Open daily from 4:00 PM to 12:00 AM. Small bites start from PHP 300. * **In-Room Dining:** For a private dining experience, our extensive in-room dining menu is available 24/7.

White Tree Residence Nearby Attractions and Activities

Explore the vibrant surroundings of White Tree Residence and discover the best of Jakarta. * **National Monument (Monas):** A prominent landmark symbolizing Indonesia's independence, offering historical insights and panoramic views from its observation deck. * **Istiqlal Mosque:** The largest mosque in Southeast Asia, a magnificent architectural marvel and a significant religious site. * **Jakarta Cathedral:** Located opposite Istiqlal Mosque, this beautiful Roman Catholic cathedral is a testament to religious harmony. * **National Museum of Indonesia:** Immerse yourself in the rich history and culture of Indonesia through its extensive collection of artifacts. * **Grand Indonesia Shopping Town:** A premier shopping destination offering a vast array of international and local brands, dining options, and entertainment. If you are looking for other activities around White Tree Residence, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to White Tree Residence from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to White Tree Residence is straightforward, with several convenient options available. The airport transfer service of White Tree Residence ensures a seamless arrival. * **Hotel Private Airport Transfer:** For ultimate convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a direct and hassle-free journey to White Tree Residence. Prices start from PHP 1,200. You can book airport transfer services directly. * **Metered Taxi:** Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. The journey typically costs between PHP 300 to PHP 500, depending on traffic. * **Ride-hailing Service:** You can book a ride-hailing service through their respective mobile applications for a convenient and often cost-effective option. Fares are comparable to metered taxis. * **Airport Premium Bus:** Several airport bus services operate from Soekarno-Hatta International Airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service to reach White Tree Residence. This is a more budget-friendly option, with fares typically around PHP 40 to PHP 100.

Summary of Why You Should Choose to Stay at White Tree Residence

Choosing White Tree Residence for your Jakarta getaway guarantees a superior experience, offering a perfect blend of comfort, convenience, and exceptional service. * **Prime Location:** Situated in the heart of Jakarta Selatan, providing easy access to key attractions and business districts. * **Excellent Facilities:** Enjoy a range of amenities including a swimming pool, fitness center, and spa for a relaxing and rejuvenating stay. * **Comfortable Accommodations:** A variety of well-appointed rooms and suites cater to diverse needs, ensuring a restful night's sleep. * **Exceptional Service:** Our dedicated staff are committed to providing warm hospitality and personalized service throughout your stay. * **Convenient Dining:** On-site restaurants offer delicious culinary options to satisfy your palate. Discover the best Room availability at White Tree Residence and make your Booking White Tree Residence today. For incredible deals and a seamless booking process, visit Traveloka. Book budget hotels in Jakarta and experience the charm of White Tree Residence. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in White Tree Residence

Bar, Cafe and Lounge White Tree Residence
Bar, Cafe and Lounge
Swimming Pool White Tree Residence
Swimming Pool
Entertainment Facility White Tree Residence
Entertainment Facility
Common Space White Tree Residence
Common Space
Lobby White Tree Residence
Lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Microwave
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff
  • Newspaper in lobby

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Transportation

  • Limited parking
  • Secure parking

Things to Do

  • Fitness center
  • Outdoor pool

Food and Drinks

  • Snacks

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in White Tree Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at White Tree Residence
22
Number of floors in White Tree Residence
3
Another facilities in White Tree Residence
Family room, Non-smoking room, Swimming pool, Rooftop terrace, Smoking area

Frequently asked question in White Tree Residence

What are available facilities at White Tree Residence?
There are top facilites at White Tree Residence such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at White Tree Residence?
The standard check-in time at White Tree Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of White Tree Residence?
White Tree Residence is a 3.0-star hotel.
How many floors does White Tree Residence have?
White Tree Residence has 3 floors.
How many rooms are available at White Tree Residence?
White Tree Residence has 22 rooms in total.
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More Reviews from Other Guests in White Tree Residence

Overall Ratings & Reviews White Tree Residence

Traveloka (1,503)
Other sources (9)
8.7
Very Good
From 1,503 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.0

Location

8.7

Service and Facilites

8.8

People often mention about White Tree Residence
All
Staff Friendliness (25)
Room Space (24)
Bedroom (22)
Bathroom (20)
Accessibility (19)
Hotel Area (19)
Ambiance (18)
Distance to City Center (17)
Family Friendly (16)
Check-in/out Time (16)
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Traveler Reviews White Tree Residence

Number of reviews per page
20
40
Customer reviews
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The location is quite close to Blok M and the Haji Nawi MRT. It's comfortable, and the facilities are quite complete and free. Afternoon tea isn't available, but it's okay. Overall, it's recommended for a staycation or with family. Thanks.
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Accommodation's Reply
26 May 2026
Hi N***h, Warmest Greetings from White Tree Residence! Thank you very much for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our strategic location near Blok M and the Haji Nawi MRT station, which we hope added convenience to your travels. It is also heartening to know that our facilities and the overall comfort of the hotel met your expectations for a family staycation. Your recommendation means a lot to our team. We look forward to the pleasure of welcoming you and your family back to White Tree Residence in the near future. Sincerely, Jonny Residence Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The room is very comfortable, the staff is also friendly, it's just a shame that there is only one plug in the superior room, it's on the table.
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Accommodation's Reply
11 May 2026
Hi N***r Warmest greetings from White Tree Residence! Thank you so much for the kind words about our staff and the comfort of your stay. We’re thrilled you enjoyed your time with us! We truly appreciate your feedback regarding the power outlets in our Superior Room. We know how important staying connected is, and we’ll definitely look into this for future improvements. For your next visit, please feel free to ask our front desk for an extension cord—we’d be happy to provide one for you. We hope to see you again soon. Warm regards, Jonny Residence Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
It's really comfortable, honestly, it's easy to check out, it's really hassle-free, and the staff are also very friendly, keep it up because it's really comfortable, I want to come back next month 🥰
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Accommodation's Reply
24 Mar 2026
Hi L***a, Warmest Greeting from White Tree Residence! Thank you for the wonderful review! It’s great to know that our staff and streamlined process made your visit enjoyable. We truly appreciate your support and look forward to providing you with another comfortable stay next month Best regards, Jonny Residence Manager
Z***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The staff was friendly, but they said they'd get free afternoon tea, but they didn't tell you where to get it, so I ended up not using my three-day stay. The same goes for the breakfast, although it's simple, but the bread probably has a more varied taste.
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Accommodation's Reply
19 Mar 2026
Dear Z***a, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our staff’s friendliness made a positive impression on you. However, please accept our sincere apologies for the oversight regarding the complimentary afternoon tea. We understand how disappointing it is to miss out on this benefit due to a lack of information, especially during a three-day stay. Rest assured, we will improve our check-in procedures to ensure all guests are clearly informed of their entitlements moving forward. Furthermore, we appreciate your constructive suggestion regarding our breakfast selection. We are currently reviewing our menu and will look into providing a wider variety of bread and flavors to enhance our guests' dining experience. We value your patronage and hope to have the opportunity to provide you with a more seamless experience in the future. Warm regards, Jonny Residence Manager
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
I've stayed here twice and it's always comfortable. The staff is incredibly friendly and helpful, and the hotel amenities are excellent. We even borrowed an iron. My favorite hotel🥰
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Accommodation's Reply
17 Mar 2026
Dear F***a, Warmest greeting from White Tree Residence! "Thank you so much for choosing us again for your second stay! It’s such a joy to hear that you feel at home here. We’re glad our team could help with the iron—we’re always here for those little things you might need! Knowing we are your favorite hotel truly made our day. We can't wait to welcome you back for your third visit! Sincerely, Jonny Residence Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good hotel, good price, and good location.
1 people find it helpful
Accommodation's Reply
17 Mar 2026
Hi... Thank you for the 3 'Goods'! We’re thrilled that you enjoyed our price, location, and overall service. Providing great value to our guests is what we strive for, and we’re glad we hit the mark for you. Hope to see you again soon! Sincerely, Jonny Residence Manager
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Mario C. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 14 week(s) ago
I think I left some perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
M***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I think I left my perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
I've had a few staycations at Whitetree & so far so good, but if I may suggest, provide a hot water kettle in the room to make tea, coffee 🙏
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Accommodation's Reply
17 Mar 2026
Hi E***y, Thank you for being a loyal guest at White Tree Residence. We’re so glad to hear your staycations with us have been 'so far so good!' We truly appreciate your suggestion regarding the electric kettles in the rooms. In the meantime, please be informed that we do have kettles available upon request. You can simply contact our Front Office staff, and we will be happy to deliver one to your room. We look forward to seeing you again soon! Sincerely, Jonny Residence Manager
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the service is really great, starting from the security guard who is also good! The hotel atmosphere is very comfortable and quiet. The location is strategic near many places to eat, minimarkets, cafes, etc. The room is clean, but maybe the minus is the plug is only on the table far from the bed 🙏 other than that overall VERY GOOD
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Accommodation's Reply
17 Mar 2026
Hi S***a, Thank you for sharing your experience! We are glad that our strategic location and the hospitality of our team, including our security staff, met your expectations. Your feedback regarding the placement of power outlets is very valuable to us as we continue to improve our guest experience. We look forward to providing you with an even better stay on your next visit. Sincerely, Jonny Residence Manager
Axil n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff was very friendly and helpful, especially on Saturday afternoons. The rooms were nice, clean, and the environment was pleasant. The only downside was the limited TV access; Netflix and YouTube were unavailable, and there were only a few channels. Otherwise, everything was fine, and I would definitely stay here again.
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Accommodation's Reply
14 Feb 2026
Hi Axil, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
It was really nice staying here, comfortable, the rooms were clean, there was a swimming pool, there was a gym.
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1 people find it helpful
Accommodation's Reply
05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
My week-long stay here was absolutely wonderful. The room was cleaned every morning, the water refilled, the receptionist was friendly, and the environment was pleasant. ❣️
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Accommodation's Reply
05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The atmosphere is comfortable, the rooms are clean, the area has lots of places to eat
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Accommodation's Reply
19 Jan 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
Megasari O. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Strategic location, close to MRT. The staff is very kind and helpful. The hotel is not too big, so it feels very homey. Unfortunately, the Wi-Fi is very slow. What's worse is that the TV is not clear. I want to open YouTube, but suddenly there is no connection. I want to open Netflix, the same thing happens.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Megasari, Warmest greetings from White Tree Residence! Thank you for the review you gave for the white tree residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. The feedback that you convey to us becomes a reference for us to be better in the future and we apologize for the inconvenience. Sincerely, Jonny. Residence Manager.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Staffs are very kind. The hotel room is very clean.
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Accommodation's Reply
29 Oct 2025
Hi G***t, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
s***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Thank you for your service
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Accommodation's Reply
09 Oct 2025
Hi S***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
V***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
The staff is very friendly, very helpful when you want to check in early, the facilities & location are beyond doubt, even though it is in the middle of a residential area, it is very close to everywhere, initially I often stayed at the one on Jalan Cipete Raya, but after going to WT, I will keep coming back here.
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Accommodation's Reply
09 Oct 2025
Hi V***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Very good to stay here, cheap and worth it to stay
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Accommodation's Reply
22 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
The hotel staff was very friendly and helpful. We were even able to leave our luggage there because we were going to go sightseeing. We'll definitely be back.
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Accommodation's Reply
11 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
Number of reviews per page
20
40

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Exterior 4 White Tree Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews White Tree Residence

Traveloka (1,503)
Other sources (9)
8.7
Very Good
From 1,503 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.0

Location

8.7

Service and Facilites

8.8

People often mention about White Tree Residence
All
Staff Friendliness (25)
Room Space (24)
Bedroom (22)
Bathroom (20)
Accessibility (19)
Hotel Area (19)
Ambiance (18)
Distance to City Center (17)
Family Friendly (16)
Check-in/out Time (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews White Tree Residence

Number of reviews per page
20
40
Customer reviews
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The location is quite close to Blok M and the Haji Nawi MRT. It's comfortable, and the facilities are quite complete and free. Afternoon tea isn't available, but it's okay. Overall, it's recommended for a staycation or with family. Thanks.
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Accommodation's Reply
26 May 2026
Hi N***h, Warmest Greetings from White Tree Residence! Thank you very much for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our strategic location near Blok M and the Haji Nawi MRT station, which we hope added convenience to your travels. It is also heartening to know that our facilities and the overall comfort of the hotel met your expectations for a family staycation. Your recommendation means a lot to our team. We look forward to the pleasure of welcoming you and your family back to White Tree Residence in the near future. Sincerely, Jonny Residence Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The room is very comfortable, the staff is also friendly, it's just a shame that there is only one plug in the superior room, it's on the table.
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Accommodation's Reply
11 May 2026
Hi N***r Warmest greetings from White Tree Residence! Thank you so much for the kind words about our staff and the comfort of your stay. We’re thrilled you enjoyed your time with us! We truly appreciate your feedback regarding the power outlets in our Superior Room. We know how important staying connected is, and we’ll definitely look into this for future improvements. For your next visit, please feel free to ask our front desk for an extension cord—we’d be happy to provide one for you. We hope to see you again soon. Warm regards, Jonny Residence Manager
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
It's really comfortable, honestly, it's easy to check out, it's really hassle-free, and the staff are also very friendly, keep it up because it's really comfortable, I want to come back next month 🥰
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Accommodation's Reply
24 Mar 2026
Hi L***a, Warmest Greeting from White Tree Residence! Thank you for the wonderful review! It’s great to know that our staff and streamlined process made your visit enjoyable. We truly appreciate your support and look forward to providing you with another comfortable stay next month Best regards, Jonny Residence Manager
Z***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The staff was friendly, but they said they'd get free afternoon tea, but they didn't tell you where to get it, so I ended up not using my three-day stay. The same goes for the breakfast, although it's simple, but the bread probably has a more varied taste.
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Accommodation's Reply
19 Mar 2026
Dear Z***a, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our staff’s friendliness made a positive impression on you. However, please accept our sincere apologies for the oversight regarding the complimentary afternoon tea. We understand how disappointing it is to miss out on this benefit due to a lack of information, especially during a three-day stay. Rest assured, we will improve our check-in procedures to ensure all guests are clearly informed of their entitlements moving forward. Furthermore, we appreciate your constructive suggestion regarding our breakfast selection. We are currently reviewing our menu and will look into providing a wider variety of bread and flavors to enhance our guests' dining experience. We value your patronage and hope to have the opportunity to provide you with a more seamless experience in the future. Warm regards, Jonny Residence Manager
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
I've stayed here twice and it's always comfortable. The staff is incredibly friendly and helpful, and the hotel amenities are excellent. We even borrowed an iron. My favorite hotel🥰
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Accommodation's Reply
17 Mar 2026
Dear F***a, Warmest greeting from White Tree Residence! "Thank you so much for choosing us again for your second stay! It’s such a joy to hear that you feel at home here. We’re glad our team could help with the iron—we’re always here for those little things you might need! Knowing we are your favorite hotel truly made our day. We can't wait to welcome you back for your third visit! Sincerely, Jonny Residence Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Good hotel, good price, and good location.
1 people find it helpful
Accommodation's Reply
17 Mar 2026
Hi... Thank you for the 3 'Goods'! We’re thrilled that you enjoyed our price, location, and overall service. Providing great value to our guests is what we strive for, and we’re glad we hit the mark for you. Hope to see you again soon! Sincerely, Jonny Residence Manager
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Mario C. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 14 week(s) ago
I think I left some perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
M***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
I think I left my perfume there.
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Accommodation's Reply
17 Mar 2026
Hi Mario, Warmest greetings from White Tree Residence! Regarding this matter, we will coordinate with the relevant department to conduct a thorough check. Alternatively, you may contact our Front Desk Agent directly at 021-29125142 for immediate assistance. Thank you. Management of White Tree Residence
E***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
I've had a few staycations at Whitetree & so far so good, but if I may suggest, provide a hot water kettle in the room to make tea, coffee 🙏
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Accommodation's Reply
17 Mar 2026
Hi E***y, Thank you for being a loyal guest at White Tree Residence. We’re so glad to hear your staycations with us have been 'so far so good!' We truly appreciate your suggestion regarding the electric kettles in the rooms. In the meantime, please be informed that we do have kettles available upon request. You can simply contact our Front Office staff, and we will be happy to deliver one to your room. We look forward to seeing you again soon! Sincerely, Jonny Residence Manager
S***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the service is really great, starting from the security guard who is also good! The hotel atmosphere is very comfortable and quiet. The location is strategic near many places to eat, minimarkets, cafes, etc. The room is clean, but maybe the minus is the plug is only on the table far from the bed 🙏 other than that overall VERY GOOD
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Accommodation's Reply
17 Mar 2026
Hi S***a, Thank you for sharing your experience! We are glad that our strategic location and the hospitality of our team, including our security staff, met your expectations. Your feedback regarding the placement of power outlets is very valuable to us as we continue to improve our guest experience. We look forward to providing you with an even better stay on your next visit. Sincerely, Jonny Residence Manager
Axil n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff was very friendly and helpful, especially on Saturday afternoons. The rooms were nice, clean, and the environment was pleasant. The only downside was the limited TV access; Netflix and YouTube were unavailable, and there were only a few channels. Otherwise, everything was fine, and I would definitely stay here again.
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Accommodation's Reply
14 Feb 2026
Hi Axil, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
It was really nice staying here, comfortable, the rooms were clean, there was a swimming pool, there was a gym.
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Accommodation's Reply
05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
My week-long stay here was absolutely wonderful. The room was cleaned every morning, the water refilled, the receptionist was friendly, and the environment was pleasant. ❣️
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Accommodation's Reply
05 Feb 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
The atmosphere is comfortable, the rooms are clean, the area has lots of places to eat
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Accommodation's Reply
19 Jan 2026
Hi N***r, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
Megasari O. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Strategic location, close to MRT. The staff is very kind and helpful. The hotel is not too big, so it feels very homey. Unfortunately, the Wi-Fi is very slow. What's worse is that the TV is not clear. I want to open YouTube, but suddenly there is no connection. I want to open Netflix, the same thing happens.
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1 people find it helpful
Accommodation's Reply
24 Nov 2025
Dear Megasari, Warmest greetings from White Tree Residence! Thank you for the review you gave for the white tree residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. The feedback that you convey to us becomes a reference for us to be better in the future and we apologize for the inconvenience. Sincerely, Jonny. Residence Manager.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Staffs are very kind. The hotel room is very clean.
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Accommodation's Reply
29 Oct 2025
Hi G***t, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
s***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Thank you for your service
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Accommodation's Reply
09 Oct 2025
Hi S***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
V***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
The staff is very friendly, very helpful when you want to check in early, the facilities & location are beyond doubt, even though it is in the middle of a residential area, it is very close to everywhere, initially I often stayed at the one on Jalan Cipete Raya, but after going to WT, I will keep coming back here.
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Accommodation's Reply
09 Oct 2025
Hi V***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Very good to stay here, cheap and worth it to stay
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Accommodation's Reply
22 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
The hotel staff was very friendly and helpful. We were even able to leave our luggage there because we were going to go sightseeing. We'll definitely be back.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Hi R***a, Warmest greetings from White Tree Residence! Thank you for the review you gave for the White Tree Residence. Your assessment is very valuable to us and makes us always provide excellent service to our guests. We are very happy to have provided a memorable experience for you and look forward to welcoming you back. Best Regards, Jonny. Hotel Manager
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