Cliff House Hotel

Cold reception. When they think they have it all is when they loose

This was the most amazing hotel! The staff was so incredibly friendly and helpful. Everything was top notch! I would give it 10 stars if I could! We will definitely be back!

Beautiful setting , staff were excellent, spa facilities excellent

On arrival the check-in experience was amazing and the staff were extremely welcoming and hospitable. We were also fortunate enough to receive a complimentary upgrade, which was very much appreciated, upon arrival for a special occasion. Our room views were breathtaking and the room was comfortable, beautifully decorated and furnished, and completely accessible. However, we found that given the 5star status that the bathroom maintenance and cleanliness fell short of our expectations. The shower seals, tiles and grout were black with mould as was the rain shower head, which wasn't operating correctly as a result, there was also no shower gel in the shower gel dispenser (however) the staff did get this filled promptly once we reported it). Unfortunately, breakfast also fell short of our 5 star expectations. We were served cold toast that was barely toasted, when we ordered our cooked breakfast we requested another serving of brown toast, disappointingly breakfast was served without the toast. We requested it again, along with tomato ketchup, from the same server and waited for a further 10 mins before requesting sauce and toast, yet again, however only this time from a different server. We received our sauce, eventually but we never received any toast or was the error or failings acknowledged by any of the staff that we had spoke to. Needless to say we left breakfast disappointed, packed up and checked out. This was a really disappointing experience given the cost.

Breakfast was served to the table, very fresh & delicious

Lovely

Everything! Friendly staff from moment we arrived, lovely room with comfy bed, great evening meal and drinks in bar and breakfast in restaurant next morning.

Amazing and 5 star staffing from our front door man, reception to the servers! Very romantic and sleek and elegant all in one visit. First night in Ireland was simple perfect! The drive and quaint little town made for a very memorable stay!

Staff were friendly! Rooms amazing. Overall just perfect!

Cliff House was elegant and dramatic. The view from our room took your breath away. The service was unparalleled. A truly delightful stay.

Great staff!

The Valet staff was very friendly and helpful

Staff was one of the best I have ever had. so accomdating

Amazing attention to detail

Couldn’t fault any aspect of my stay

Way too expensive for what it is. For 2 people, the room, dinner, couple of drinks, and a spa treatment each, we spent over 800e for 1 Sunday night stay. The view is incredible, rock pool is really nice, hotel staff were very nice, room was comfortable and quiet. We ate at The Bar. The staff weren't great. Service was poor. The mains were nice but the sides and starters were bad. Dinner ended up costing 100e a head. Bottle of Bulmers was 9e. Poor value for below average food. And a lot of small issues which arent really acceptable for such an expensive hotel. The menus in The Bar were dirty and covered in bits of food. Theres a shower by the rock pool but it doesn't work. The spa area is very basic, the sauna was cold when we went to use it. Half of the lockers in the spa changing room were broken. The shower in our room ran out of hot water. For some reason the phone in the room kept ringing through the night with no one on the other end, had to get up and unplug it. Nice views, but not worth the money compared to other 5 star hotels which cost substantially less.

Not 5 star compared to UK or European standards. General signs of wear and tear. Service slow in the bar restaurant.

Could not recommend more- a real treat.

We have stayed at the Cliff House Hotel a number of times now and it never disappoints. From when you arrive to when you leave it is just such a relaxing and enjoyable experience.

Gorgeous location! We loved the staff, bartenders and spa. The hot tub and heated pool were lovely after the outdoor baths overlooking the cliffs and ocean.