Hotel Bel 3

Disappointing stay. We stayed for four nights and booked three rooms for our family, including elderly parents and children. The breakfast had very limited choices, and food was refilled very slowly. The staff were not friendly or helpful. The bacon was undercooked, and when I reported it, they acted as if nothing was wrong. The ham tasted sour, and although they replaced it, the second serving was also sour. It was only two days later that the ham tasted fresh again. The swimming pool was dirty, and it did not appear to be cleaned or checked regularly. The gym had no air conditioning or even a fan, despite temperatures reaching around 40°C in July and August. There was also no drinking water provided in the gym. One night, the guest in the room next to us was extremely drunk and made loud noise until around 2:00 a.m. We complained several times, but no staff came to deal with the situation until very late. As we were travelling with elderly family members and children, this was completely unacceptable. We asked to change rooms, but the hotel refused to move us. We only got a quiet night after that guest checked out the following morning. The hotel is also in a very inconvenient location if you don’t have a car. Even if you do drive, the road leading to the hotel is narrow and feels quite dangerous. Overall, this hotel did not meet our expectations. Poor service, poor hygiene, and poor management made our family holiday very disappointing. I would not recommend staying

The hotel has a beautiful view and is located in a lovely, peaceful area of Palermo, about 15–20 minutes from the town centre. It features a nice outdoor swimming pool, and the rooms are very clean and comfortable. The only aspect that could be improved is the breakfast, which is quite basic. Overall, I would definitely recommend this place if you prefer a quiet stay away from the busy city centre and want to enjoy stunning views.

We had an interesting experience with Hotel Bell 3. Arrived at the airport around 10am, and were supposed to be picked up by the hotel's driver. Well, it took us 1hr and 10-15 minutes to clear passport control, and once we got our luggage and went outside, driver was no where around. We called the hotel and they told us that the driver "waited an hour and left". However, he demanded that we pay him just the same. We took an Uber (taxi) to the hotel, which was $98 (quoted $68). We, of course declined to pay the hotel driver, which made things even worse. He flatly refused to drive us anywhere. Hotel was literally far away from everything, There were no stores, bus stops, or other restaurants around. We had to take the Uber where ever we went, which was super expensive. Trip to the town was $60-70, and to the beach $80-90, one way. Somewhere in the middle of our stay, we patched things up with everyone, and then took a hotel transport to the town and a beach. Other than that fiasco, we liked the staff, reception personnel, waiters, housekeepers, everyone was super nice and accommodating. However, if we were to plan another trip to Palermo, I'd choose accommodation closer to the city or a beach.

Very nice staff, nice pools and an amazing view of Palermo!

Absolutely fantastic hotel with incredible views. We have stayed here before and will stay here again - a perfect base of serenity above the wonderful madness of Palermo!

My favorite components were the free breakfast and the easy transportation to Mercado Del Capo in Palermo. Also, the staff were so kind and helpful!

The property was clean and modern, the breakfast was varied and filling and there was good ventilation in the room. But most importantly, the staff was really friendly, helpful and accommodating. From the cleaning staff, to the front desk everyone was lovely which made my stay really pleasant.

Great location and beautiful views great staff and absolute nice breakfast

Hotel was lovely the staff were very helpful and house keeping did a great job looking after our room. We also struggled with the air conditioning which will be a problem in the height is summer also pool wasn’t open The down side was the location it proved very costly to get taxis. There was a shuttle that was brilliant but left the city at 5.30 pm so if you were out later the taxi was 40+€

So friendly and beautiful stay and service.

A truly underrated hotel! The staff, accommodations, food and service were amazing! The views of Palermo from our balcony were great and being outside the city centre away from the hustle and bustle was refreshing. If you have a car it is definitely easier to come and go (driving is not for the faint of heart though, so be warned) being that it is up the mountain, but they provide a shuttle service both to and from the city centre and airport for a reasonable price.

NOT AIRPORT HOTEL miles from anywhere Should not advertise airport shuttle it is misleading Wanted to charge 2€ to have a glass in the room Restaurant good

You've got to hold your breath trying to get there, but when you arrive, the view is breathtaking! Very clean and spacious room with great staff.

Absolute stunning views! Loved the location even though it was 20 minutes from town. The quiet area versus busy city traffic noise was better for sleeping.

Beautiful view Very comfort great restaurant delicious breakfast

Overall a very nice place to stay. You need a car to get around because the hotel is high in the mountain.

My family enjoyed our stay the rooms were spotless, the breakfast was delicious and plenty of selections, they also serve lunch and dinner in their restaurant.the staff was very accommodating friendly and catered to our needs, the outdoor pool was beautiful and the view of the whole city of Palermo was breath taking Margarita the hotel room keeper was always happy to see us, she was always in a great mood.overall the next time we go we will always stay at Hotel Bel-3 Thank you we had a great stay at your hotel and will tell our friends too!

Clean hotel and good dinner.Breakfast menu is limited No electric iron in the room. You can only iron yourself at reception!

A nice hotel, clean room, very comfortable beds, great views of Palermo down below, attentive staff. Be aware that because of it's location there are not many shops/restaurants near the hotel, so having a car is a must. I would rate the breakfast adequate, and I was surprised there were no tea/coffee making facilities in the room. Overall I would definitely recommend this hotel.

They should have better quality breakfast