Read More
Search Hotels
- /
- 174,701Hotels in Italy/
- 22,039Hotels in Tuscany/
- /
- /
- Hotel in Hotel San Marco
See Other Accommodations in Province of Lucca
See All Photos
Hotel San Marco
Hotels
9.4
/10
Exceptional
518 reviews
What Guests Say About Their Stay
Pierre Henri
10.0
/ 10
Nous avons apprécié l'accueil,le confort des chambres,le rapport qualité prix
See translation
Travis
10.0
/ 10
...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel.
From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover.
Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town.
The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot.
It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here.
We loved it so much and will return one day.
Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism
Susan
10.0
/ 10
The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
In the Area
See Map
Via San Marco 368, Lucca, Province of Lucca, Tuscany, Italy, 55100
Main Facilities
Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Hotel San Marco
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel San Marco
Via San Marco 368, Lucca, Province of Lucca, Tuscany, Italy, 55100
Discover More Places
Discover More About Hotel San Marco
General
In Lucca (Lucca Historical Center)
Location
Centrally located in Lucca, Hotel San Marco is within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro. This hotel is 1 mi (1.6 km) from Guinigi Tower and 1.1 mi (1.8 km) from Cathedral of St Martin.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Campo di Marte Hospital - 0.5 km / 0.3 mi
Walls of Lucca - 0.5 km / 0.3 mi
Porta Santa Maria - 0.9 km / 0.5 mi
Piazza Santa Maria - 0.9 km / 0.6 mi
Via Fillungo - 1 km / 0.6 mi
Lucca Center of Contemporary Art - 1.1 km / 0.7 mi
Museum of Torture - 1.1 km / 0.7 mi
Piazza San Francesco - 1.1 km / 0.7 mi
Basilica of San Frediano - 1.2 km / 0.7 mi
Piazza dell'Anfiteatro - 1.2 km / 0.8 mi
Porta Elisa - 1.3 km / 0.8 mi
Lucca Roman Amphitheatre - 1.3 km / 0.8 mi
Real Collegio - 1.3 km / 0.8 mi
Porta San Gervasio - 1.4 km / 0.8 mi
Villa Bottini - 1.4 km / 0.9 mi
The preferred airport for Hotel San Marco is Galileo Galilei Airport (PSA) - 37.8 km / 23.5 mi
Renovations
The property is closed between November 1 and March 31.
Facilities
Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 42 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
All facilities in Hotel San Marco
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Things to Do
- Wine release events
- Winery tours
- TV lounge
- Garden
- Outdoor pool
- Sun loungers
Public Facilities
- Coffee/tea in lobby
- Elevator
- Parking
- Smoke-free area
- Safety deposit box
Accessibilty
- Accessible parking
- Wheelchair accessible
- Disabled access friendly
- Accessible path of travel
Hotel Services
- Laundry service
- Multilingual staff
- 24-hour Receptionist
- Concierge
Food and Drinks
- Buffet breakfast
- Breakfast
- Snack bar
Transportation
- Airport transfer
- Bicycle rental
- Storage
General
- Parking
- Terrace
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel San Marco
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to October.
- Pool access available from 9:00 AM to 8 PM.
- Only registered guests are allowed in the guestrooms.
- In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 31 March.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in/Check-out Time
Check-in:
14:30 - 00:00
Check-out:
Before 11:00
- Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
- Pet fee: EUR 8 per accommodation, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 18 per night
- Rollaway bed fee: EUR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, LGBTQIA+ friendly, Essential workers only - NO
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:30 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel San Marco | 42 |
Number of floors in Hotel San Marco | 3 |
Another facilities in Hotel San Marco | Wine release events, Winery tours, TV lounge, Garden, Outdoor pool |
Frequently asked questions about Hotel San Marco
What are available facilities at Hotel San Marco?
There are top facilites at Hotel San Marco such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel San Marco?
The standard check-in time at Hotel San Marco is starting from 14:30 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel San Marco provide breakfast?
Yes, Hotel San Marco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel San Marco?
Hotel San Marco has a 3.0-star rating.
How many floors does Hotel San Marco have?
Hotel San Marco has 3.
See All
Hotel San Marco reviews and ratings
Overall Ratings & Reviews Hotel San Marco
Other sources (518)
9.4
Exceptional
From 518 reviews
Cleanliness
9.6
Room Comfort
9.0
Location
8.6
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Hotel San Marco
Number of reviews per page
20
40
Top reviews
Pierre Henri
Business with Partner
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nous avons apprécié l'accueil,le confort des chambres,le rapport qualité prix
Travis
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel.
From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover.
Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town.
The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot.
It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here.
We loved it so much and will return one day.
Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism
Read More
Susan
with Partner
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The room was very spacious and clean. The welcome was very friendly. Breakfast had lovely freshly made coffee and lots of choice in the buffet.
Kathryn
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The staff were very friendly and attentive. Short walk to city walls. Excellent accommodation, would highly recommend.
Kathryn
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Breakfast was good, a lot of variety. Staff were excellent. Location perfect and only a short stroll into the city. Would recommend this hotel to friends
Donna
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Comfortable and quiet hotel. The staff was outstanding and very helpful.
Eduardo
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Breakfast was excellent. Nice staff, location. No vineyards here. But close to the city wall, and gates. 10 minutes walk to central historic district.
Lawrence
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Modern hotel within easy walk of Lucca city wall and city. Very nice pool.
John
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
I would recommend Hotel San Marco to anyone visiting Lucca. It was a great choice for exploring and enjoying the walled city. Staff is friendly, knowledgeable and helpful.
Sybil
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Thoroughly enjoyed my stay at Hotel San Marco
The staff at every level were accommodating and pleasant. The hotel was very clean and well maintained with excellent linens and towels. The garden was lovely the perfect place for a quiet drink or dinner. Would highly recommend this conveniently located property.
Zion
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
With pure hospitality upon us first stepping into the property, the staff were an essential element to the overall loveliness of our stay at Hotel San Marco. Knowledgable of their area, they were always willing to provide recommendations and transportation plans for the nearest cultural experiences.
The room was clean and modern, while the pool and surrounding lobby area encouraged community between guests and the endless opportunities to take in the Tuscan sunset.
Read More
Magda
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Absolutely fantastic.close to Centro storico, yet quiet annd secluded. Everyone went out of their way to make my stay perfect. And it was, didn’t want to leave.
Kevin
with Partner
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
From the moment we arrived the staff led by Fabio at the front desk welcomed us and offered all the assistance possible, through our entire visit until we were on our way out when Francesco helped with directions and suggestions. The property is very well kept and an excellent location.
Lina
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Easy access to Lucca, lovely garden with pool and great service. Very friendly and helpful staff. Having breakfast in the garden was great. Overall great stay
Jari
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Staff was extremely frendly and polite, they really take cafe of clients.
Adrian
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Lovely stay at the San Marco. Staff are superb, can’t do enough for you. 10 mins to the old town. Nice pool area that was quiet in the day even in August. Would go back
Dennis
with Partner
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Fantastisk skønt hotel, virkelig sødt personale. Morgenmaden er fin, man kan leje cykler så man nemt på 5 min kan komme ned til byen. God placering i forhold til by muren og centrum i byen.
Girish
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Hotel San Marco was a wonderful place to stay in Lucca. The location is great—just a short walk from the beautiful walled city, making it easy to explore. The swimming pool was a nice bonus, perfect for relaxing after sightseeing.
Fabio at the front desk was outstanding—friendly, helpful, and even taught us a few phrases in Italian. He also gave us great recommendations for places to eat inside the walled city, which turned out to be some of our favorite meals in Lucca. The lady at the snack bar and breakfast service was equally delightful, always courteous and providing exceptional service that made mornings feel special.
Hotel San Marco offered both comfort and genuine hospitality, making our time in Lucca even more memorable.
Read More
Fiona
with Partner
8.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Walls a little thin. A next door room guest was a loud snorer and kept us awake for 2 nights in a row. Guests in room above us were very noisy also. Staff were excellent particularly Alessio!
Location very good and pool was good although works on the adjacent property were loud and annoying when lounging around the pool. Breakfast buffet was good without being remarkable. Shower floor in room 207 slightly damaged and needs repairing .
Read More
Kathy
with Partner
8.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Everything was good. Breakfast, facilities, room etc all very good. Staff were great
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Province of Lucca
About Traveloka
Copyright © 2026 Traveloka. All rights reserved