Rome Times Hotel

The staff was extremely friendly! Would highly recommend!!

Lovely venue for exploring Rome helpful staff and clean room. Bed was very comfy

Nice room , very competent and friendly staff, good breakfast only negative is evening food menu limited.

Great all round hotel. Great room

Great staff at the front desk. Very upbeat and friendly. Also, the staff was able to handle the chaos in the lobby with ease. Impressive. However, there is one young girl in the restaurant that seems pretty angry with the world. I felt like an inconvenience to be seated by her or to ask questions of her. No friendly smile. And, she wasn’t nice to the young man that tended the bar area. Overall, a good experience. Not great but kinda mid cuz of this girl and the size of our room (small) and no door to the shower area. Very difficult to navigate privacy for 3 people. It would have been nice to be informed of that ahead of time. We likely would have booked emsewhere. Please thank front desk staff for us though. They were excellent.

Clean room y customer service is good

clean rooms with great staff

Central location for walking to all major attractions.

I was impressed with the courtesy of the front desk staff, the convenience of the hotel location and comfort of the rooms.

Pictures look nicer than reality. Our bathroom ceiling had a leak and no door. It just had a folding that you were expected to move every time you wanted to access the bathroom. Room was extremely hot. In November, they can’t put the AC on so we had to sleep with the windows open and it was very loud. The hotel is under renovation. Staff was kind, but we didn’t sleep much.

The room in the annex building did not match the ones on the site. The furniture had visible stains as well. This is a solid (3) star hotel because of its close proximity to walk to everything but it is not a 4 star property (at least not in its current semi renovated state). Our room was on the 1st floor and it was exceptionally noisy & our bathroom toweled were frayed/damaged. I decided not to focus on this and take advantage of the walk ability to sites. Very near some great food but hotel staff was also not at all helpful in offering recommendations, except to their own restaurant. Overall decent stay but not exceptional.

Great location with easy walk to major sites.

Comfortable and convenient

This is a convenient place to stay in Monti, near convenient stores and very good restaurants. (Go around the corner and eat at La Taverna Dei Monti. You won't regret it.) Our room was spacious and comfortable, though the bathroom was a bit dark for a lady trying to do her makeup. It was a nice set up for us as a couple, but a family trying to share with any modesty would be difficult. Italian hotels often seem a bit dated and dingy, and this hotel was not an exception, but it was extremely clean. And while this hotel is not wheelchair accessible, it isn't too bad for folks with old knees. I wish I did not have to be honest about this but the staff was frazzled. Staff in the restaurant in particular were snappish with customers, forcing people to finish their breakfasts so they could close up early, etc. Not very kind either in explaining where guests could wait for check-in after brutal early morning flights. Not transparent about this even when arrangements were attempted in advance. Then there is the spa which is meagre and after cancelling my reservations, which threw off our whole itinerary and cost us money, I eventually received the worst massage of my life, after which I was left limping for the rest of my trip. Overall, it is a good hotel and you might have a better experience!

For the short time I was there I had a fantastic time!

Well located, about a 10 minute walk to Trevi Fountain which has restaurants, and shopping all around it. Staff was great and you can store your luggage if you get there before check in time. They stored ours and had them in our room when we were able to check in. I would recommend this hotel and if I ever go back to Rome I would stay here again. The only thing for some reason if your room is in the same building as their front desk and restaurant your breakfast can be included with your stay. But if your room is in the building down the street your breakfast is not included. Was $15 for their breakfast buffet. Not sure why so you might want to check before reserving if you want breakfast included. Other than that nice place to stay.

Staff was very professional and accommodating to our family with accessibility needs. The pull out beds were amazing!

Great staff and location. Could walk to all th main sites you want to see in Rome. We were not in the main building but still had access to all the amenities. They have elevators, which was great as not all hotels do! Would definitely recommend it.

Convenient to dining, market and drugstore.

This is very nice hotel it is very clean hotel However outside of our shower was water damage it bothered me Overall everything was great