Big Apple Hotel

Hotels
4.4
/10
Poor
60 reviews

What Guests Say About Their Stay

Cheyenne

10.0
/ 10
I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.

stephen

10.0
/ 10
Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!

Lueveater

10.0
/ 10
Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
In the Area
See Map
Queens Dr, Saint James, Jamaica

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Big Apple Hotel is a hotel is located at Saint James. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Big Apple Hotel

Queens Dr, Saint James, Jamaica
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Discover More About Big Apple Hotel

Location


Big Apple Hotel is a hotel is located at Saint James.

About Big Apple Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Big Apple Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Big Apple Hotel exclusively for you.

With all facilities offered, Big Apple Hotel is the right place to stay.

All facilities in Big Apple Hotel

Others Big Apple Hotel
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • 24-hour Receptionist
  • Tours
  • Wedding service

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

General

  • Microwave (shared)
  • Smoking area
  • Parking

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Big Apple Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
  • Pet fee: USD 20 per accommodation, per day
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
06:00 - 05:30
Check-out:
Before 12:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 06:00 - 05:30 - to 12:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Big Apple Hotel
30
Another facilities in Big Apple Hotel
Laundry service, Welcoming drinks, 24-hour Receptionist, Tours, Wedding service

Frequently asked questions about Big Apple Hotel

What are available facilities at Big Apple Hotel?
There are top facilites at Big Apple Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Big Apple Hotel?
The standard check-in time at Big Apple Hotel is starting from 06:00 - 05:30 while the latest check-out time is at Before 12:30
Does Big Apple Hotel provide breakfast?
Yes, Big Apple Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Big Apple Hotel?
Big Apple Hotel has a 3.0-star rating.
How many rooms are available at Big Apple Hotel?
Big Apple Hotel has 30.

Big Apple Hotel reviews and ratings

4.4
Poor
From 60 reviews
Cleanliness

4.6

Room Comfort

5.4

Service and Facilites

6.0

Sort by
Most Relevant
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Traveller Reviews Big Apple Hotel

Number of reviews per page
20
40
Top reviews
Cheyenne
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.
Read More
Emrol
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room where I stayed in had a broken window where someone could come through it, there was lots of mosquitoes coming through it that bite my son it wasn’t worth my £75 for the night I would never go there again also there was no hot water and internet in the place
Rebekah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was ocean view from the balcony. The touch lighted mirror is cute. Some rooms still have dilapidated furniture not suitable to sleep on or use. Toilet paper and hand sanitizer was given upon request and not before. Linen was dingy white with stains. It was hard to tell if towels were clean or just very old and dingy.Bathroom floor needs renovation.
Read More
Timoya Rihanna
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Do not go there they don’t have any Wi-Fi and they do not address it on the website when when you’re doing booking They are very unprofessional and very ghetto not safe at all
stephen
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.
Read More
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It’s old needs updating and looks very unclean reception staff very unhelpful
Janet
icon-Leisure
Leisure
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was pleasant and polite.
Ashley
icon-Leisure
Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Had to go some where else to stay because the place is dirty and smells awful .Never again
Lueveater
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Read More
Verified traveler
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Read More
Gabriel
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

If this is the only hotel you can afford do not even book a trip to Jamaica
Andrea
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The rooms were very very old and dirty. The sheets and pillow case had stains, couldn't connect to wifi, slippes on watee on the front porch. And no hot water. ,i can go on and on
Natalie
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Great view from balcony! No food on site but excellent recommendation with Peppers restaurant walking distance block away. Air conditioner was working but did without nevertheless.
Robert J
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The room and bathroom was very dirty. I would never come back there or send anyone there. it wasca disgrace to stay there
Brydell
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Staff was friendly & fun. Had a good stay for one night
Angela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Location and view in the back was good.
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I hated everything. Nothing was up to standard.
Sandra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The property has a lot of potential to be great but needs tlc. The sights overlooking Jamaica are breathtaking. The bedding was not clean and the room needs updating.
Deverton
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Big Apple is Bad news Dirty,Mosquitoes eat you alive No WiFi they will lie about the WiFi NO FOOD, I mean no food at all. Totally rundown, no glass in the window to my room. Toilet does not work, no water in the face basin Dangerously exposed electrical cables Broken smoke alarm No shower head on shower Lots of mess in the pool They promised free shuttle to the airport but the driver will still charge you $3000 when dropped off although the fair is $2000 on chartered taxi and $150 on route taxis. You won’t see professionally looking staff just two men smoking mariwana. SOMEONE TRIED TO ENTER MY ROOM AT 2AM THANKFULLY MY DOOR WAS LOCKED. I didn’t sleep after that The decision is your but you’ve been warned.
Read More
Number of reviews per page
20
40

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Others 4 Big Apple Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
4.4
Poor
From 60 reviews
Cleanliness

4.6

Room Comfort

5.4

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Big Apple Hotel

Number of reviews per page
20
40
Top reviews
Cheyenne
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.
Read More
Emrol
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room where I stayed in had a broken window where someone could come through it, there was lots of mosquitoes coming through it that bite my son it wasn’t worth my £75 for the night I would never go there again also there was no hot water and internet in the place
Rebekah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was ocean view from the balcony. The touch lighted mirror is cute. Some rooms still have dilapidated furniture not suitable to sleep on or use. Toilet paper and hand sanitizer was given upon request and not before. Linen was dingy white with stains. It was hard to tell if towels were clean or just very old and dingy.Bathroom floor needs renovation.
Read More
Timoya Rihanna
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Do not go there they don’t have any Wi-Fi and they do not address it on the website when when you’re doing booking They are very unprofessional and very ghetto not safe at all
stephen
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.
Read More
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It’s old needs updating and looks very unclean reception staff very unhelpful
Janet
icon-Leisure
Leisure
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff was pleasant and polite.
Ashley
icon-Leisure
Leisure
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Had to go some where else to stay because the place is dirty and smells awful .Never again
Lueveater
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Read More
Verified traveler
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Read More
Gabriel
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

If this is the only hotel you can afford do not even book a trip to Jamaica
Andrea
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The rooms were very very old and dirty. The sheets and pillow case had stains, couldn't connect to wifi, slippes on watee on the front porch. And no hot water. ,i can go on and on
Natalie
8.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Great view from balcony! No food on site but excellent recommendation with Peppers restaurant walking distance block away. Air conditioner was working but did without nevertheless.
Robert J
2.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The room and bathroom was very dirty. I would never come back there or send anyone there. it wasca disgrace to stay there
Brydell
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Staff was friendly & fun. Had a good stay for one night
Angela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Location and view in the back was good.
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

I hated everything. Nothing was up to standard.
Sandra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The property has a lot of potential to be great but needs tlc. The sights overlooking Jamaica are breathtaking. The bedding was not clean and the room needs updating.
Deverton
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Big Apple is Bad news Dirty,Mosquitoes eat you alive No WiFi they will lie about the WiFi NO FOOD, I mean no food at all. Totally rundown, no glass in the window to my room. Toilet does not work, no water in the face basin Dangerously exposed electrical cables Broken smoke alarm No shower head on shower Lots of mess in the pool They promised free shuttle to the airport but the driver will still charge you $3000 when dropped off although the fair is $2000 on chartered taxi and $150 on route taxis. You won’t see professionally looking staff just two men smoking mariwana. SOMEONE TRIED TO ENTER MY ROOM AT 2AM THANKFULLY MY DOOR WAS LOCKED. I didn’t sleep after that The decision is your but you’ve been warned.
Read More
Number of reviews per page
20
40