Big Apple Hotel

Hotels
4.6
/10
Poor
97 reviews

What Guests Say About Their Stay

Cheyenne

10.0
/ 10
I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.

stephen

10.0
/ 10
Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!

Lueveater

10.0
/ 10
Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
In the Area
See Map
Queens Dr, Saint James, Jamaica

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Big Apple Hotel is a hotel is located at Saint James. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Big Apple Hotel

Queens Dr, Saint James, Jamaica
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Exterior Big Apple Hotel
Exterior 2 Big Apple Hotel

Discover More About Big Apple Hotel

General


Near Dead End Beach

Location


With a stay at Big Apple Hotel in Montego Bay, you'll be within a 5-minute drive of Doctor's Cave Beach and Dead End Beach. This hotel is 7.7 mi (12.4 km) from Rose Hall Great House and 4.9 mi (7.9 km) from Freeport Peninsula.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Dead End Beach - 1.7 km / 1.1 mi
Doctor's Cave Beach - 1.9 km / 1.2 mi
Fort Montego - 2.4 km / 1.5 mi
Fort Montego Craft Market - 2.4 km / 1.5 mi
Walter Fletcher Beach - 2.5 km / 1.6 mi
Harmony Beach Park - 2.9 km / 1.8 mi
Civic Centre - 3.4 km / 2.1 mi
Sam Sharpe Square - 3.4 km / 2.1 mi
Montego Bay Cultural Centre - 3.4 km / 2.1 mi
Museum of St. James - 3.5 km / 2.2 mi
Harbour Street Craft Market - 3.5 km / 2.2 mi
Montego Bay Marine Park - 3.6 km / 2.2 mi
Burchell Memorial Baptist Church - 3.6 km / 2.3 mi
Saint James Parish Church - 3.7 km / 2.3 mi
Widowmaker's Cave - 3.8 km / 2.3 mi

The nearest major airport is Sir Donald Sangster Intl. Airport (MBJ) - 0.7 km / 0.4 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Dining


You can enjoy a meal at the restaurant serving the guests of Big Apple Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

All facilities in Big Apple Hotel

Bar, Cafe and Lounge Big Apple Hotel
Bar, Cafe and Lounge
Swimming Pool Big Apple Hotel
Swimming Pool
Entertainment Facility Big Apple Hotel
Entertainment Facility
Common Space Big Apple Hotel
Common Space
Exterior Big Apple Hotel
Exterior

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Wedding service

General

  • Microwave (shared)
  • Smoking area

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Things to Do

  • Outdoor pool

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Big Apple Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
06:00 - 05:30
Check-out:
Before 12:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 06:00 - 05:30 - to 12:30
Available rooms at Big Apple Hotel
30
Another facilities in Big Apple Hotel
Laundry service, 24-hour Receptionist, Wedding service, Microwave (shared), Smoking area

Frequently asked question in Big Apple Hotel

What are available facilities at Big Apple Hotel?
There are top facilites at Big Apple Hotel such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Big Apple Hotel?
The standard check-in time at Big Apple Hotel is starting from 06:00 - 05:30 while the latest check-out time is at Before 12:30
What is the star rating of Big Apple Hotel
Big Apple Hotel has a 3.0-star rating.
How many rooms are available at Big Apple Hotel
Big Apple Hotel has 30.

More Reviews from Other Guests in Big Apple Hotel

4.6
Poor
From 97 reviews
Cleanliness

4.8

Room Comfort

5.8

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Big Apple Hotel

Number of reviews per page
20
40
Top reviews
Derrick
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was trying to call to reschedule and was wasn’t getting any response
Chiran
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quite unclean bathroom and room. Bathroom sink was leaking, toilet seat had stains on it, and bathroom floor had cracks and ants. Shower was rusty and water sprayed in different directions. Room’s bed was blocking the entrance and floor had ants. Quite terrible condition
Javine
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Omg this place is so dirty I went inside of the one of the rooms and instantly I started sneezing my all over my body started inching I called the staff same time and told you and they just imagine an they told me I can’t get a refund I recommend no one go there
Rosemarie
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Considering the island has just been badly impacted by Melissa, My stay at the Big Apple was enjoyable. Staff are friendly and accommodating. The views are out of this world beautiful.
Deon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was great 👍 go the extra mile to ensure stay was as smooth as possible. Room needs some improvement but understandable as the storn was a terrible disaster to the island and its infrastructure and people. Great location and yes they have WiFi. Overall was good 👍
Winston
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was helpful and accommodating but Rooms are in desperate need of repairs.
Dalisa
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wasn’t able to make my trip due to breaking both my last a day before the trip . I notified the hotel multiple times and after no response or refund . Customer service is not the best .
Jian
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nothing like what I saw on the net .
Cheyenne
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.
Read More
Emrol
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room where I stayed in had a broken window where someone could come through it, there was lots of mosquitoes coming through it that bite my son it wasn’t worth my £75 for the night I would never go there again also there was no hot water and internet in the place
Rebekah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There was ocean view from the balcony. The touch lighted mirror is cute. Some rooms still have dilapidated furniture not suitable to sleep on or use. Toilet paper and hand sanitizer was given upon request and not before. Linen was dingy white with stains. It was hard to tell if towels were clean or just very old and dingy.Bathroom floor needs renovation.
Read More
Timoya Rihanna
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Do not go there they don’t have any Wi-Fi and they do not address it on the website when when you’re doing booking They are very unprofessional and very ghetto not safe at all
stephen
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.
Read More
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It’s old needs updating and looks very unclean reception staff very unhelpful
Janet
icon-Leisure
Leisure
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff was pleasant and polite.
Ashley
icon-Leisure
Leisure
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Had to go some where else to stay because the place is dirty and smells awful .Never again
Lueveater
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Read More
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Read More
Gabriel
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

If this is the only hotel you can afford do not even book a trip to Jamaica
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Big Apple Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
4.6
Poor
From 97 reviews
Cleanliness

4.8

Room Comfort

5.8

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Big Apple Hotel

Number of reviews per page
20
40
Top reviews
Derrick
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was trying to call to reschedule and was wasn’t getting any response
Chiran
icon-
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quite unclean bathroom and room. Bathroom sink was leaking, toilet seat had stains on it, and bathroom floor had cracks and ants. Shower was rusty and water sprayed in different directions. Room’s bed was blocking the entrance and floor had ants. Quite terrible condition
Javine
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Omg this place is so dirty I went inside of the one of the rooms and instantly I started sneezing my all over my body started inching I called the staff same time and told you and they just imagine an they told me I can’t get a refund I recommend no one go there
Rosemarie
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Considering the island has just been badly impacted by Melissa, My stay at the Big Apple was enjoyable. Staff are friendly and accommodating. The views are out of this world beautiful.
Deon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was great 👍 go the extra mile to ensure stay was as smooth as possible. Room needs some improvement but understandable as the storn was a terrible disaster to the island and its infrastructure and people. Great location and yes they have WiFi. Overall was good 👍
Winston
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was helpful and accommodating but Rooms are in desperate need of repairs.
Dalisa
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wasn’t able to make my trip due to breaking both my last a day before the trip . I notified the hotel multiple times and after no response or refund . Customer service is not the best .
Jian
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nothing like what I saw on the net .
Cheyenne
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.
Read More
Emrol
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room where I stayed in had a broken window where someone could come through it, there was lots of mosquitoes coming through it that bite my son it wasn’t worth my £75 for the night I would never go there again also there was no hot water and internet in the place
Rebekah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

There was ocean view from the balcony. The touch lighted mirror is cute. Some rooms still have dilapidated furniture not suitable to sleep on or use. Toilet paper and hand sanitizer was given upon request and not before. Linen was dingy white with stains. It was hard to tell if towels were clean or just very old and dingy.Bathroom floor needs renovation.
Read More
Timoya Rihanna
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Do not go there they don’t have any Wi-Fi and they do not address it on the website when when you’re doing booking They are very unprofessional and very ghetto not safe at all
stephen
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.
Read More
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

It’s old needs updating and looks very unclean reception staff very unhelpful
Janet
icon-Leisure
Leisure
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff was pleasant and polite.
Ashley
icon-Leisure
Leisure
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Had to go some where else to stay because the place is dirty and smells awful .Never again
Lueveater
icon-
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Read More
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Read More
Gabriel
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

If this is the only hotel you can afford do not even book a trip to Jamaica
Number of reviews per page
20
40