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Hotel Riu Palace Tropical Bay - All Inclusive
Others
8.4
/10
Very Good
932 reviews
What Guests Say About Their Stay
Geoffrey
10.0
/ 10
Loved the all inclusive vacation package. The hotel facilities were, in general, clean and well maintained. There was quite a bit of afternoon rain so there were wet areas around the building steps that made walking hazardous. It would be good to look at elevator options for each building to allow easier access for residents needing a safer balance.
Angelique
10.0
/ 10
Property is beautiful, staff was amazing. Staff was friendly and made us feel welcomed. My charger broke and I tried to buy a replacement at the gift shop but they didn't have the one I needed. The front desk staff offered to charge for me. Great customer service!!!
Ebony
10.0
/ 10
This was my second time visiting the property. I can honestly say I will be staying here each time I come.
In the Area
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Norman Manley Boulevard, Bloody Bay Beach, Parish of Hanover, Jamaica
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hotel Riu Palace Tropical Bay - All Inclusive
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Per room per night (incl. taxes & fees)
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What's around Hotel Riu Palace Tropical Bay - All Inclusive
Norman Manley Boulevard, Bloody Bay Beach, Parish of Hanover, Jamaica
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Location
Hotel Riu Palace Tropical Bay - All Inclusive is located in area / city Hanover Parish.
About Hotel Riu Palace Tropical Bay - All Inclusive
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The accommodation’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Riu Palace Tropical Bay - All Inclusive exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hotel Riu Palace Tropical Bay - All Inclusive.
All facilities in Hotel Riu Palace Tropical Bay - All Inclusive
Others
Things to Do
- Beach umbrella
- Hot tub
- Outdoor pool
- Poolside bar
- Health club
- Garden
- Spa
- Beach towel
- Sauna
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Kids club
- Children pool
Kids and Pets
- Supervised childcare
Transportation
- Limo or town car service
Connectivity
- Free WiFi
General
- Parking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Riu Palace Tropical Bay - All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | 15:00 - 23:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Riu Palace Tropical Bay - All Inclusive | 452 |
Number of floors in Hotel Riu Palace Tropical Bay - All Inclusive | 2 |
Another facilities in Hotel Riu Palace Tropical Bay - All Inclusive | Beach umbrella, Hot tub, Outdoor pool, Poolside bar, Health club |
Frequently asked questions about Hotel Riu Palace Tropical Bay - All Inclusive
What are available facilities at Hotel Riu Palace Tropical Bay - All Inclusive?
There are top facilites at Hotel Riu Palace Tropical Bay - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Riu Palace Tropical Bay - All Inclusive?
The standard check-in time at Hotel Riu Palace Tropical Bay - All Inclusive is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Hotel Riu Palace Tropical Bay - All Inclusive provide breakfast?
Yes, Hotel Riu Palace Tropical Bay - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Riu Palace Tropical Bay - All Inclusive?
Hotel Riu Palace Tropical Bay - All Inclusive has a 4.0-star rating.
How many floors does Hotel Riu Palace Tropical Bay - All Inclusive have?
Hotel Riu Palace Tropical Bay - All Inclusive has 2.
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More Reviews from Other Guests in Hotel Riu Palace Tropical Bay - All Inclusive
Other sources (932)
8.4
Very Good
From 932 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.8
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Traveller Reviews Hotel Riu Palace Tropical Bay - All Inclusive
Number of reviews per page
20
40
Top reviews
Leslie
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The beach was nice. The pools were nice. The food was good. The staff was nice.
GERMAN
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Friendly staff. Care about you
Gregory
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Everyone was friendly and helpful especially our room attendant.
Diana
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Majority of staff was friendly and fun! Taxi service at the hotel is not part of the hotel staff and they were a bit rude and expensive. Recommend to book travel to and from airport ahead of time. Activities and music during the day were great! Lots of great entertainment at night. Housekeeping was awesome and will change sheets and towels every single day if you ask them to. Beautiful property! Food was good. However, part of the restaurants were outside…and on our 2nd to last day we saw cockroaches on the outside table and inside the buffet on the counter. I made staff aware and they got it everything cleaned up but then it happened again the next day. Thankfully that day we were leaving and didn’t have to see that again. Also, I got stung by a jellyfish, really minor sting, but the beach should have signs that jellyfish may be present in waist deep water close to shore.
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Geoffrey
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Loved the all inclusive vacation package. The hotel facilities were, in general, clean and well maintained. There was quite a bit of afternoon rain so there were wet areas around the building steps that made walking hazardous. It would be good to look at elevator options for each building to allow easier access for residents needing a safer balance.
Read More
Celeste R
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very clean- spacious- excellent service from the Staff-
1- It should have another Pool
2- the 24 hour Food stand - too poor of selection- not even French fries- 3 Hours in the afternoon that this is the only option to get food from and the options are popcorn and chips and not much more
Angelique
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property is beautiful, staff was amazing. Staff was friendly and made us feel welcomed. My charger broke and I tried to buy a replacement at the gift shop but they didn't have the one I needed. The front desk staff offered to charge for me. Great customer service!!!
Ebony
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was my second time visiting the property. I can honestly say I will be staying here each time I come.
Amged M
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Really nice stuff, animation team is amazing.
curtis
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Our 3rd time to Jamaica and 2nd visit to this resort. Beautiful beach and water. All the staff are excellent. My wife and I even had our first couples massage which was amazing. Food is all good with plenty of options. Jerk Chicken at the Jerk Hut was our go to lunch. Loved all the various drink options at the bars. We stuck mainly to the cocktails. Our only complaint is we had to leave. We will be back again. We love Jamaica.
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Nigel
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Most of the staff were very hospitable. Andrew in dining room was very professional, polite and gave excellent service.
I overheard one staff member being rude to a guest pushing him to leave a tip at the jerk hut.
Some of the room receptacles dont work properly.
Hand shower holder is broken.Bathroom mirror needs to be replaced. Room generally ok but somewhat dated.
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Toni
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I had the most amazing and safe first solo trip at RIU Palace Negril! ❤️✨ The hotel itself is really nice — clean, comfortable, and a great spot to relax and enjoy the beautiful views.
The staff were truly amazing and made me feel at home from start to finish — especially the bar team, who kept the drinks flowing, the vibes up, and made sure I was smiling and comfortable the whole time. 🍹🎉
One thing I noticed was there wasn’t as much traditional Jamaican food as I hoped for on the menu — I would’ve liked to see a bit more of that rich, local flavor — but everything else was great.
As a woman traveling by myself for the first time, I felt completely safe and well cared for, which meant I could really let go, appreciate the moment, and make memories that I’ll carry with me forever.
Thank you, RIU Palace Negril, for a wonderful first solo adventure — I’ll definitely be back! 🌟✨
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mario alberto
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Usually the Riu palace have better selection of drinks, the hotel it’s fine but some employees are rude, the beach it’s amazing and clean.
Christa
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
nice hotel
Latasha
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Me and my family had a wonderful time. 10 out of 10
Paul
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Access to a beautiful beach was excellent. The biggest issue with this hotel was the buffet food which was extremely disappointing. Evening buffet was completely uninspiring - no flow to how the food was laid out, poor signage for items - everything was not labelled, signage was small font, difficult to read with bad lighting, generally food was unappealing - dried out, greasy
Short staffed behind key buffet areas causing line ups, roast beef on carving station was substandard with a large piece of gristle through the centre, should never have been served.
Jerk Hut - 20 minute delays with no meat during lunch hour, only offered chicken on the day I went there. Could not get a fresh cooked hamburger, the buffet burgers were disgusting.
Steak House dinner was the best meal of the entire stay. Guestroom was lovely, staff were friendly and helpful
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PATRICK
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property was clean, food was good and catered for jamaicans . Villas room was spacious, modern and clean overall the stay was excellent and i definitely recommend the resort and go back next time im in that area
Stephanie
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Awesome
Ivette M
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Rooms are exactly as shown. Food and drinks are great. From our experience, some buffet items do not get replenished. Fruit was one of the key factors. Since fruit is local produce. Coffee shop does not open until 1000. Why? Only self serve coffee machine at 24:7 service cafeteria.All Pools close at 6pm. Besides these small intricacies. Local food at buffet is great. Mostly same items daily. Jerk hut chicken is amazing. Bartenders are great at making all kinds of drinks. Rum is their specialty. Bob Marley, Dirty Banana, Jamaican Smile.. to name a few.
The resort is well kept and maintained. Night entertainment was good. The beach is beautiful and calm. Made for a nice tranquil stay.
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Janielle
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The food was amazing!! Only problem I had was the steak was fresh, but otherwise they did an amazing job with the rest of food options.
The drinks they kept flowing!! Love that
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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