Tropical Lagoon Resort

Hotels
7.0
/10
Pleasant
88 reviews

What Guests Say About Their Stay

trevor

10.0
/ 10
The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!

Alexia

10.0
/ 10
om this property you have s piece of mind wake up to birds and a beautiful view of the hills

Yvonne

10.0
/ 10
The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.
In the Area
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Blue Hole Road, Portland, Jamaica

Main Facilities

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Swimming Pool
WiFi
Tropical Lagoon Resort is a hotel is located at Portland.
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What's around Tropical Lagoon Resort

Blue Hole Road, Portland, Jamaica
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Lobby Tropical Lagoon Resort
Exterior 2 Tropical Lagoon Resort

Discover More About Tropical Lagoon Resort

General


Near Blue Lagoon

Location


When you stay at Tropical Lagoon Resort in Port Antonio, you'll be on the waterfront, a 1-minute drive from Blue Lagoon and 9 minutes from Frenchman's Cove Beach. This beach hotel is 1 mi (1.6 km) from San San Beach and 1.5 mi (2.5 km) from Winnifred Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Blue Lagoon - 0.1 km / 0.1 mi
San San Beach - 1.6 km / 1 mi
Winnifred Beach - 2.1 km / 1.3 mi
Frenchman's Cove Beach - 2.9 km / 1.8 mi
Boston Bay Beach - 4.5 km / 2.8 mi
Trident Castle - 5.1 km / 3.2 mi
Folly Ruins - 9.3 km / 5.8 mi
Rio Grande - 9.9 km / 6.2 mi
Anglican Church - 9.9 km / 6.2 mi
Portland Parish Church - 10.1 km / 6.3 mi
Port Antonio Square - 10.3 km / 6.4 mi
Musgrave Market - 10.4 km / 6.4 mi
Errol Flynn Marina - 10.6 km / 6.6 mi
Bikini Beach - 10.8 km / 6.7 mi
Fort George - 11.1 km / 6.9 mi

The preferred airport for Tropical Lagoon Resort is Norman Manley Intl. Airport (KIN) - 117.4 km / 73 mi

Facilities


Spend the day on the private beach or dip into one of the 2 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.

Rooms


Make yourself at home in one of the 14 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

All facilities in Tropical Lagoon Resort

Bar, Cafe and Lounge Tropical Lagoon Resort
Bar, Cafe and Lounge
Swimming Pool Tropical Lagoon Resort
Swimming Pool
Entertainment Facility Tropical Lagoon Resort
Entertainment Facility
Common Space Tropical Lagoon Resort
Common Space
Lobby Tropical Lagoon Resort
Lobby

Things to Do

  • Outdoor pool
  • Garden
  • Private beach nearby
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Concierge

General

  • Smoking area
  • Terrace

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Tropical Lagoon Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Tropical Lagoon Resort
14
Number of floors in Tropical Lagoon Resort
2
Another facilities in Tropical Lagoon Resort
Outdoor pool, Garden, Private beach nearby, Beach sun loungers, Pool sun loungers

Frequently asked questions about Tropical Lagoon Resort

What are available facilities at Tropical Lagoon Resort?
There are top facilites at Tropical Lagoon Resort such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tropical Lagoon Resort?
The standard check-in time at Tropical Lagoon Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Tropical Lagoon Resort?
Tropical Lagoon Resort has a 3.0-star rating.
How many floors does Tropical Lagoon Resort have?
Tropical Lagoon Resort has 2.
How many rooms are available at Tropical Lagoon Resort?
Tropical Lagoon Resort has 14.
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Tropical Lagoon Resort reviews and ratings

7.0
Pleasant
From 88 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

8.0

Service and Facilites

7.8

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Traveller Reviews Tropical Lagoon Resort

Number of reviews per page
20
40
Top reviews
Sharon
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We booked for two nights. Two couples. Don, the General Manager was fantastic. Very impressed with his quick responses to questions, before arrival and during our stay Although the property is being upgraded, hence we had a few little hiccups. But overall, loved the ambiance. The positioning is close to Winnifred beach and Boston bay/Jerk. Worth a visit.
Read More
Crystal
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pool was un usable, the amenities were not at all available no restaurant no spa jist a room noone else was there beside one caretaker he was great!! The room was huge and nice ! The property was under construction.
Zachary
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was nice. Had cable tv and air conditioner. Good location. There is a nice beach in the blue lagoon but it’s a 10 minute walk down some very steep steps. Some of the property was under construction. No food or drinks sold on property.
John
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room had a smell, roaches, no cold water. Did not get the room I paided for. No refund yet.
trevor
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!
Keith Peron
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This property should not be sold as is as the maintenance and cleanliness is unacceptable
Lamar
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Everything
Frank
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I didn't stay at the property I hope i was not charged?
Christine
icon-with Partner
with Partner
4.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!
Shemar
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

There wasn't any water there at one point, no wifi
Moesha
icon-Business Family
Business Family
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Terrible stay
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

We book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.
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Camell
icon-with Partner
with Partner
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

The stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property. The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.
Read More
Alexia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

om this property you have s piece of mind wake up to birds and a beautiful view of the hills
Donrad
icon-Leisure
Leisure
6.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

The road to and from the property leaves a whole lot to be mindful of. The destruction of the road by the government leaves a bitter taste in my mouth. I wouldn’t be going back to that area anytime soon. The property is isolated and have steep terrains to walk. Average accommodation. The only bright spark is the local taxi driver named Phillip, very courteous, knowledgeable and a kindred spirit
Read More
Miguelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Tropical Lagoon Resort has a very inviting atmosphere despite the obvious reconstruction efforts on property. I called en route to secure dinner (anticipated late arrival) and reception was very helpful with this. My check in process was very quick, and we got to our room within minutes of arrival. General information for the stay (Wi-Fi password, breakfast hours etc) was not thoroughly/openly disclosed. Arrived late afternoon and wanted to take a dip in the pool. Pool towels were not available (laundry attendants had already left and there seemed to be no access to provide me with one). In the late evening - lighting around the property (parking area, room garden etc) was sub-standard. Room was clean and appliances all worked. We had no hot water to shower (though advertised as an amenity) and was told that they forgot to put the switch on... If you're looking for a getaway from the hustle and bustle - this resort is quiet and relaxing. View is amazing! I'm sure that after all has been done on site - I shall visit again. If you leave your door open for a split second, however, be prepared for flying bugs - quite noticeable during my time there!
Read More
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.
Eliza
icon-Leisure
Leisure
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Friendly and helpful general manager. Beautiful beach bar with friendly staff, a pretty lagoon view, and good music! Just keep in mind that it is very hilly so may not be best for someone with limited walking ability.
Carlene H.
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

It’s quaint and the view is beautiful. Staff is very helpful and courteous. Wi-Fi is not consistent but overall a great stay.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 255 week(s) ago

Expedia Group verified review

The staff was amazing. We celebrated my husbands birthday and was surprised in our villa with ice cream for everyone by our housekeeper Nicola. Everyone from the front desk staff was awesome. This was our second stay at the resort. We look forward to many more future stays.
Number of reviews per page
20
40

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Others 4 Tropical Lagoon Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 88 reviews
Cleanliness

7.8

Room Comfort

8.0

Location

8.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Tropical Lagoon Resort

Number of reviews per page
20
40
Top reviews
Sharon
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We booked for two nights. Two couples. Don, the General Manager was fantastic. Very impressed with his quick responses to questions, before arrival and during our stay Although the property is being upgraded, hence we had a few little hiccups. But overall, loved the ambiance. The positioning is close to Winnifred beach and Boston bay/Jerk. Worth a visit.
Read More
Crystal
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pool was un usable, the amenities were not at all available no restaurant no spa jist a room noone else was there beside one caretaker he was great!! The room was huge and nice ! The property was under construction.
Zachary
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was nice. Had cable tv and air conditioner. Good location. There is a nice beach in the blue lagoon but it’s a 10 minute walk down some very steep steps. Some of the property was under construction. No food or drinks sold on property.
John
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room had a smell, roaches, no cold water. Did not get the room I paided for. No refund yet.
trevor
icon-Leisure
Leisure
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!
Keith Peron
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This property should not be sold as is as the maintenance and cleanliness is unacceptable
Lamar
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Everything
Frank
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I didn't stay at the property I hope i was not charged?
Christine
icon-with Partner
with Partner
4.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!
Shemar
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

There wasn't any water there at one point, no wifi
Moesha
icon-Business Family
Business Family
2.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Terrible stay
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

We book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.
Read More
Camell
icon-with Partner
with Partner
6.0
/10
Reviewed 186 week(s) ago

Hotels.com verified review

The stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property. The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.
Read More
Alexia
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

om this property you have s piece of mind wake up to birds and a beautiful view of the hills
Donrad
icon-Leisure
Leisure
6.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

The road to and from the property leaves a whole lot to be mindful of. The destruction of the road by the government leaves a bitter taste in my mouth. I wouldn’t be going back to that area anytime soon. The property is isolated and have steep terrains to walk. Average accommodation. The only bright spark is the local taxi driver named Phillip, very courteous, knowledgeable and a kindred spirit
Read More
Miguelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Tropical Lagoon Resort has a very inviting atmosphere despite the obvious reconstruction efforts on property. I called en route to secure dinner (anticipated late arrival) and reception was very helpful with this. My check in process was very quick, and we got to our room within minutes of arrival. General information for the stay (Wi-Fi password, breakfast hours etc) was not thoroughly/openly disclosed. Arrived late afternoon and wanted to take a dip in the pool. Pool towels were not available (laundry attendants had already left and there seemed to be no access to provide me with one). In the late evening - lighting around the property (parking area, room garden etc) was sub-standard. Room was clean and appliances all worked. We had no hot water to shower (though advertised as an amenity) and was told that they forgot to put the switch on... If you're looking for a getaway from the hustle and bustle - this resort is quiet and relaxing. View is amazing! I'm sure that after all has been done on site - I shall visit again. If you leave your door open for a split second, however, be prepared for flying bugs - quite noticeable during my time there!
Read More
Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.
Eliza
icon-Leisure
Leisure
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Friendly and helpful general manager. Beautiful beach bar with friendly staff, a pretty lagoon view, and good music! Just keep in mind that it is very hilly so may not be best for someone with limited walking ability.
Carlene H.
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

It’s quaint and the view is beautiful. Staff is very helpful and courteous. Wi-Fi is not consistent but overall a great stay.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 255 week(s) ago

Expedia Group verified review

The staff was amazing. We celebrated my husbands birthday and was surprised in our villa with ice cream for everyone by our housekeeper Nicola. Everyone from the front desk staff was awesome. This was our second stay at the resort. We look forward to many more future stays.
Number of reviews per page
20
40