What do past guests say about Tropical Lagoon Resort?

Tropical Lagoon Resort is well-known for its Room Comfort, Location, Cleanliness, as reviewed by verified Traveloka guests.

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Tropical Lagoon Resort

Name: Tropical Lagoon Resort
Address: Blue Hole Road, Portland, Jamaica, Blue Hole Road, Portland, Jamaica
Rating: 7

Hotels

7.0

/10

Pleasant

80 reviews

What Guests Say About Their Stay

trevor

10.0

/ 10

The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!

Alexia

10.0

/ 10

om this property you have s piece of mind wake up to birds and a beautiful view of the hills

Yvonne

10.0

/ 10

The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.

In the Area

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Blue Hole Road, Portland, Jamaica

Main Facilities

Swimming Pool

Restaurant

Parking

WiFi

Tropical Lagoon Resort is a hotel is located at Portland.

Available Room Types in Tropical Lagoon Resort

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What's around Tropical Lagoon Resort

Blue Hole Road, Portland, Jamaica

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Location

Tropical Lagoon Resort is a hotel is located at Portland.

About Tropical Lagoon Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tropical Lagoon Resort.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Tropical Lagoon Resort exclusively for you.

With all facilities offered, Tropical Lagoon Resort is the right place to stay.

All facilities in Tropical Lagoon Resort

Others

Things to Do

Private beach
Beach umbrella
Outdoor pool
Garden
Private beach nearby
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Tours
Wedding service
Luggage storage
Front desk
Concierge

General

Smoking area
Parking
Terrace

Public Facilities

Others
Restaurant
Safety deposit box

Food and Drinks

Bar
Beach Bar

Transportation

Bus/truck parking
Area shuttle with surcharge

Kids and Pets

Babysitting with surcharge

Family-friendly Facilities

Children pool

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Tropical Lagoon Resort

Important Note

Airport shuttle fee: USD 250 per vehicle (one-way, maximum occupancy 3)
Laundry fee: USD 10.00
Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Service fee: 10 percent

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Tropical Lagoon Resort	14
Number of floors in Tropical Lagoon Resort	2
Another facilities in Tropical Lagoon Resort	Private beach, Beach umbrella, Outdoor pool, Garden, Private beach nearby

Frequently asked question in Tropical Lagoon Resort

What are available facilities at Tropical Lagoon Resort?

There are top facilites at Tropical Lagoon Resort such as Swimming Pool, Restaurant, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Tropical Lagoon Resort?

The standard check-in time at Tropical Lagoon Resort is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Tropical Lagoon Resort?

Tropical Lagoon Resort is a 3.0-star hotel.

How many floors does Tropical Lagoon Resort have?

Tropical Lagoon Resort has 2 floors.

How many rooms are available at Tropical Lagoon Resort?

Tropical Lagoon Resort has 14 rooms in total.

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More Reviews from Other Guests in Tropical Lagoon Resort

Overall Ratings & Reviews Tropical Lagoon Resort

Other sources (80)

7.0

Pleasant

From 80 reviews

Cleanliness

7.8

Room Comfort

8.0

Location

8.0

Service and Facilites

7.8

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Traveler Reviews Tropical Lagoon Resort

Number of reviews per page

Top reviews

John

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The room had a smell, roaches, no cold water. Did not get the room I paided for. No refund yet.

trevor

Leisure

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

The crew from the entrance all the way down too the blue lagoon beach and bar are truly amazing!! Friendly, polite and always ready to help with absolutely anything a guy could need!! Will be back!

Keith Peron

2.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

This property should not be sold as is as the maintenance and cleanliness is unacceptable

Lamar

2.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Everything

Frank

2.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

I didn't stay at the property I hope i was not charged?

Christine

with Partner

4.0

/10

Reviewed 126 week(s) ago

Expedia Group verified review

But the Resort is not open noch restaurant no bar no breakfeast big construction site.Please put out on the booking side!

Shemar

Business and Leisure with Partner

6.0

/10

Reviewed 134 week(s) ago

Expedia Group verified review

There wasn't any water there at one point, no wifi

Moesha

Business Family

2.0

/10

Reviewed 142 week(s) ago

Expedia Group verified review

Terrible stay

Verified traveler

Friends and Family

4.0

/10

Reviewed 171 week(s) ago

Hotels.com verified review

We book in 4pm in the evening and the room wasn't ready. On arrival i was told their restaurant and bar was out of service due to refurbishment. The remote had no battery and most of the time there is no one at reception.There was one cup in cupboard and the fridge could not close and kettle did not work.I was told security would be on site at 8pm but since i been there, there has been no security.i book in friday and i got one tissue, there was no room service and when i ask, i was told i was not there and there should be two set of key but they cant find one set so they were unable to enter because we was not there, mined you when i booked i was guaranteed private beach and was told because blu lagoon is shut down, we couldn't access the beach because the hiil is too steep and we had our baby so we had to visit outside beach and knowing they couldn't find one set of keys made me anxious and not safe.We were book for friday until monday but we book out sunday after world cup and again no one in the office so we left the keys with one of the worker. We are very disappointed with our stay but hope improvements are made for future guests.

Camell

6.0

/10

Reviewed 174 week(s) ago

Hotels.com verified review

The stay was overall pretty good. I think I would stay there again, but it would not neccessarly be my first choice. There was another couple that we were with that had a suite with a kitchen and the oven did not work. Also, the pool lights in the community pool did not work. The gas grill at the community pool was not operational either. There are small things that needed repair. This is a nice property. Air conditioners work, they keep the rooms clean and neat. The time for the office to be open was spotty. We pulled up at about 7:30 pm and barley got into our room. The security gaurd had to call someone to come to the property. The Lagoon was nice, but seems as though they would have cleaned this portion of the property better than what it was.

Alexia

Business and Leisure with Partner

10.0

/10

Reviewed 183 week(s) ago

Expedia Group verified review

om this property you have s piece of mind wake up to birds and a beautiful view of the hills

Donrad

Leisure

6.0

/10

Reviewed 193 week(s) ago

Expedia Group verified review

The road to and from the property leaves a whole lot to be mindful of. The destruction of the road by the government leaves a bitter taste in my mouth. I wouldn’t be going back to that area anytime soon. The property is isolated and have steep terrains to walk. Average accommodation. The only bright spark is the local taxi driver named Phillip, very courteous, knowledgeable and a kindred spirit

Miguelle

Leisure with Friends

8.0

/10

Reviewed 197 week(s) ago

Expedia Group verified review

Tropical Lagoon Resort has a very inviting atmosphere despite the obvious reconstruction efforts on property. I called en route to secure dinner (anticipated late arrival) and reception was very helpful with this. My check in process was very quick, and we got to our room within minutes of arrival. General information for the stay (Wi-Fi password, breakfast hours etc) was not thoroughly/openly disclosed. Arrived late afternoon and wanted to take a dip in the pool. Pool towels were not available (laundry attendants had already left and there seemed to be no access to provide me with one). In the late evening - lighting around the property (parking area, room garden etc) was sub-standard. Room was clean and appliances all worked. We had no hot water to shower (though advertised as an amenity) and was told that they forgot to put the switch on... If you're looking for a getaway from the hustle and bustle - this resort is quiet and relaxing. View is amazing! I'm sure that after all has been done on site - I shall visit again. If you leave your door open for a split second, however, be prepared for flying bugs - quite noticeable during my time there!

Yvonne

Leisure with Partner

10.0

/10

Reviewed 213 week(s) ago

Expedia Group verified review

The close proximity to the Lagoon was a definite plus. The rooms were very clean and comfortable. The grounds were lush, well kept and “organic”.

Eliza

Leisure

10.0

/10

Reviewed 214 week(s) ago

Expedia Group verified review

Friendly and helpful general manager. Beautiful beach bar with friendly staff, a pretty lagoon view, and good music! Just keep in mind that it is very hilly so may not be best for someone with limited walking ability.

Carlene H.

Leisure Family

6.0

/10

Reviewed 230 week(s) ago

Expedia Group verified review

It’s quaint and the view is beautiful. Staff is very helpful and courteous. Wi-Fi is not consistent but overall a great stay.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 244 week(s) ago

Expedia Group verified review

The staff was amazing. We celebrated my husbands birthday and was surprised in our villa with ice cream for everyone by our housekeeper Nicola. Everyone from the front desk staff was awesome. This was our second stay at the resort. We look forward to many more future stays.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 244 week(s) ago

Expedia Group verified review

It’s a beautiful place, staff was ok. Only issue is there wasn’t much utensils we had to buy our own stuff, the place is private and quiet the grounds is green and very clean. Much recommended

Verified traveler

Leisure Family

6.0

/10

Reviewed 245 week(s) ago

Expedia Group verified review

Not hot water in the pipe

Jasmine

Friends and Family

10.0

/10

Reviewed 249 week(s) ago

Hotels.com verified review

These villas

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.