GRAND BASE Beppu Ekimae

At check-in, the volume on the tablet was so low that it was almost impossible to communicate, which caused a lot of difficulty. Also, a very large cockroach appeared, which startled my entire family. The hygiene of the place is highly questionable. However, the location of the accommodation was quite good.

Very big room, got dining table, sofa, our biggest room in Japan. But no reception, it’s a self check in. No luggage storage before check in. Close to station which is very nice. Our room got washing machine, and bathroom got air drying system, so clothes will dry quickly.

Door didn’t shut well. Needed to close forcefully. Should have been inspected

I enjoyed staying here, but there are some things that can be improved. The air filter in the bathroom had not been cleared in a really long time, if ever. No one has dusted behind the TV in quite some time. I stayed for two weeks, but was only given 1 role of toilet paper and a meager amount of dish soap. The lighting outside is very dim and I was worried about slipping when come back in the evening when it had rained. It would also be helpful to have instructions in English for the appliances. When I checked in, the bathroom smelled like cigarette smoke and I never got a response when I messaged the property about this. But, the unit is spacious, quiet, and has comfortable beds.

We did not receive any email notification about instructions and password beforehand. No one try to inform us until we found out once arrived. So panicked and unpleasant experience.

Modern. Clean, spacious, easy to check in and out, perfect.

Like that it's close to a lot of eateries, onsens and mall. The only down side no parking on site but coin parking is super close by.

Great place to stay. I’ve stayed here multiple times and we come back. It is close to the things I want to do. A slight walk from the train station. Recommend for anyone.

Great stay going back soon. Great area and quiet. Recommend to anyone.

Great Hotel, good location. I would come back again

Great hotel. I would stay here again as soon as possible.close to where I wanted to go.

New spacious property. Good location near Beppu station. Quiet neighborhood. The deco is rather dark so could improve with more or better lighting.

Brilliant, clean, tidy everything we needed was there for our stay. Facilities were excellent.Close to station and city centre.

The property was in excellent condition coz it looks brand new n equipment was perfect too coz all is advance technology only problem is we don’t understand anything coz everything is written in Japanese which I understand but I think missing is a translation in English to cater other guests which is the non Japanese.,, location is perfect., the check in process was terrible coz was confusing n when we try to call for help n he didn’t seem to be helpful n when we try to call back he ignor us already,, lucky there was another guest who was very helpful n really the one who help us on the process of checking in.,,, n another disappointing thing I when we got to our room , there was nothing written in English so we couldn’t understand anything,, but everything in the room was perfect n we would love to come back n stay in the same place ,, I hope next time we come back the y already have the English writhing too.,,,

Fantastic size in a good location. Everything worked well and the design was very accomplished.

外観　内装共に綺麗でよかった ただ、食器や、浴室のドアの周り　トイレの掃除が いまいちだった あと、照明が暗すぎた

近くにパーキングもコンビニもあり便利でした。 コーヒーカップが人数分に足りなくて少し不便でした。 とてもオシャレな雰囲気で、居心地よかったです！ 清潔さについては、テーブルや洗面所の鏡をもう少しキレイに拭いておいて欲しかったのですが、それ以外は特に気になることなく快適でした！

<悪かった点> ・トイレの換気が悪いので臭い ・上の階の足音がドスドスと響く ・夜中に大声の奇声、大音量の音楽、歌声が聞こえ相当うるさかった(警察に通報しようか迷うぐらい) ・洗濯機の中が臭い ・ワークスペースの机周辺に、小さな虫がいっぱいいた ・カーテンが不織布のような生地のブラインドカーテンだが、埃がいっぱいついている <悪かった点> ・駅から近い ・部屋が広い ・日中お掃除のスタッフさんが挨拶してくれ、足りないものはないか聞いてくれる気遣いが良い

이가격에 이런 숙소 없어요 .. 너무 좋습니다

とても綺麗でよかったです！