Hotel Keihan Namba Grande

Clean

Location good - easy walk to Namba station and close to Dotonbori but the hotel is a bit souless. Check in and check out is self service and it isn't clear what the reception staff are there for. The advertised Starbuck's coffee in the lobby is a nice perk but has restricted hours and was rarely available when we wanted it. Gym is ok if you just need a treadmill and a timeslot needs to be booked in advance The room is small but beds comfy and provided amenities are good. We couldn't get the TV to connect properly to Netflix, managed sound but no pictures but that may have been something we were doing wrongly. Having an in room laundry was great but drier takes ages although to be fair, the provided instructions do warn you of that. All in all, everythin was just adequate and this was the least favourite hotel of our stay in Japan

A great stay

We booked superior triple room. Having access to the 9th floor lounge via booking a superior room was very worthwhile. Staff was great and friendly, room is very clean, great location right next to most major things central Osaka. Im definitely coming back when I return to Osaka in the future

Very model

Modern and stylish hotel in a great location. Good breakfast. Complimentary coffee at check-in appreciated. Easy walking distance to Dotonbori. Namba district really nice. Very good for transport links to KIX.

The hotel was convenient in order to travel around Osaka, being not far from the Namba stations. Furthermore, there are plenty of dining and shopping options within walking distance. Being in the superior room and having access to the lounge, with coffee, beer, soft drinks and snacks, the hotel amenities were fantastic.

Central to shopping and Namba Station. Close to Dotombori. Excellent spot.

While the location of the hotel is close to much of the nightlife in Osaka, the hotel itself is next to the train/metro line. We were put in a room overlooking the metro line which ran from 6 AM until after midnight. There was never any indication that that would be the location of our room nor were we warned by the hotel staff that it would be noisy. As far as the facility goes the carpet in our room had stains in front of the mini fridge and the room smelled musty. The laundry facilities are not great because there’s only 3 machines for the entire hotel and each is a single washer/dryer unit. Clothes does not dry. The staff was nice and they helped us forward our luggage to our next stop. There are free drinks for guests on the second floor near the lobby, including Starbucks coffee, tea, and soft drinks. The breakfast at the hotel was fine, but Westerners should not expect a standard breakfast. Overall the pricing is good for this hotel, but if you are willing to spend more, you might want to pass. I wish we had. The hotel rating would be boosted by making some easy changes and improvements.

Really nice facility and amenities nearby!

Great experience! Staff and room we’re amazing!

Quiet side of Namba but accessible to restaurants, walkable to the busy part of the city and great service!

Location of hotel was good. However, the room was very small. We anticipated that teh

We had 3 in one room (husband,wife,18 yr old son). We each had large twin/single beds side by side, due to the expected size of the room. Water closet and wet room were separate, and the sink and mirror just outside of those. The separation of these made it very efficient for 3 people when getting ready in the morning. Free cold water/drinks and Starbucks machines in the lobby were a very nice touch

Comfortable rooms, great club floor.Close to many restaurants, shopping and walking areas.

Easy check in process with complimentary beverages set the stage for a wonderful stay. The gym was clean, access to the train station was easy via Namba Parks, the room fit the 4 of us nicely. Great sleep, pleasant to relax in, and in the middle of everything. Couldn’t recommend more.

Small rooms.

Rooms were very very small and it was really difficult to open luggage in the room to access items.

Great location and hotel facilities! The area is safe and Namba station is a 10 min walk. Namba Parks mall is right next door along with a Lawson for those early morning/late night snacks. Shinsaibashi and Dotonbori are also super close (approx 15-20 min walk) which made our time there that much more fun. The hotel itself is super clean and well-maintained. I reserved a hollywood twin room for 3 people and each of us had our own bed (3 beds lined up next to each other). The room included a separate toilet area, 2 sinks and a shower/tub space. The room also had a washing machine, microwave and fridge, which meant we could do our laundry after a day out without having to use the communal washing machines downstairs (that in itself is a great thing that they have those). The staff was polite and efficient, and they also have a luggage storage facility. They helped arrange cabs to Kansai airport as we had some extra suitcases which would have been hard to wheel to the train station but if you can manage it, you can most definitely roll your luggage to Namba station as the path is really well done. If I am ever back in Osaka, I will most certainly stay there again.

Hotel was very nice, great coffee and drink bar in the lobby - all the bathroom accessories you need. Close to everything especially the train station. Great stay!