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Matsue New Urban Hotel
Hotels
8.0
/10
Very Good
354 reviews
What Guests Say About Their Stay
Mai
10.0
/ 10
チェックインもチェックアウトもスムーズで、温泉も良かったし、朝食も美味しかったです。お部屋も綺麗でスタッフの方々も親切で助かりました。バス停や駅から歩ける距離だったのも良かった。本当にありがとうございました。
Gene
10.0
/ 10
Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Ryan
10.0
/ 10
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
In the Area
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40-1 Nishicha-machi, Shimane, Matsue-shi, Chugoku, Japan, 690-0845
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Matsue New Urban Hotel
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40-1 Nishicha-machi, Shimane, Matsue-shi, Chugoku, Japan, 690-0845
Discover More About Matsue New Urban Hotel
Location
Matsue New Urban Hotel is located in area / city Matsue-shi.
About Matsue New Urban Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Matsue New Urban Hotel exclusively for you.
With all facilities offered, Matsue New Urban Hotel is the right place to stay.
All facilities in Matsue New Urban Hotel
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Banquet
- Smoking area
- Parking (surcharge)
Food and Drinks
- Breakfast
- Bar
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Souvenir shop
- ATM/Banking
Business Facilities
- Conference rooms
Accommodation Policy & General Information in Matsue New Urban Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 880 for children
- Self parking fee: JPY 800 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Matsue New Urban Hotel | 101 |
Number of floors in Matsue New Urban Hotel | 1 |
Another facilities in Matsue New Urban Hotel | Others, Safety deposit box, Coffee shop, Laundry service, Luggage storage |
Frequently asked questions about Matsue New Urban Hotel
What are available facilities at Matsue New Urban Hotel?
There are top facilites at Matsue New Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Matsue New Urban Hotel?
The standard check-in time at Matsue New Urban Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:00
Does Matsue New Urban Hotel provide breakfast?
Yes, Matsue New Urban Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Matsue New Urban Hotel?
Matsue New Urban Hotel has a 3.5-star rating.
How many floors does Matsue New Urban Hotel have?
Matsue New Urban Hotel has 1.
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More Reviews from Other Guests in Matsue New Urban Hotel
Other sources (354)
8.0
Very Good
From 354 reviews
Cleanliness
8.2
Room Comfort
7.4
Location
8.0
Service and Facilites
8.4
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Traveller Reviews Matsue New Urban Hotel
Number of reviews per page
20
40
Top reviews
Brian
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading.
Guillaume
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
/
Mai
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
チェックインもチェックアウトもスムーズで、温泉も良かったし、朝食も美味しかったです。お部屋も綺麗でスタッフの方々も親切で助かりました。バス停や駅から歩ける距離だったのも良かった。本当にありがとうございました。
Gene
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Ryan
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
TIMOTHY
Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
TIMOTHY
Leisure
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Willy
Leisure
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Verified traveler
Leisure
8.0
/10
Reviewed 263 week(s) ago
Expedia Group verified review
For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
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CHARLES
Leisure with Partner
6.0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
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Verified traveler
4.0
/10
Reviewed 645 week(s) ago
Expedia Group verified review
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)
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yuka
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
温泉の質もよく、アメニティも全て揃っていてとても快適に過ごせました！
TOMIKO
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
宍道湖を見ながら朝食が食べられて
朝日の美しい景色にうっとりしました
Yasuo
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
部屋からの景色、大浴場、朝食が最高でした。
TETSUYA
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
バスタブはなく、シャワールームが少し狭いですが、あとはほぼほぼ快適です。フロントの前に喫煙室があるのは、少し驚きました。喫煙者が多いのですね。
Eishi
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
本館はドア開閉音が少しうるさい。朝食は美味しい😋
Verified traveler
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
朝食バイキングが、とても美味しい！地元の素材を活用し、何を食べても美味しかった！
Kiyonori
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
朝ビュッフェが秀逸至極！
スタッフの気配りも良いですし、大満足の宿泊でした。
YASUHIRO
Friends and Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
レイクビューの部屋をとりました。眼下に宍道湖大橋と宍道湖が見渡せしました。夕食はキャンドルでフレンチのハーフにしました。美味でした。何度も利用していますが、ここのしじみの味噌汁は最高です。
Mika
Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
フロントのスタッフの方の接客態度が素晴らしく、リニューアルされててお部屋も素敵で子供達もリラックスできました！朝食も種類も多く、特産の物もあり、美味しく、景色も良く、言う事なく最高でした。また泊まりたいと思います♪
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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