Mercure Tokyu Stay Osaka Namba

Hotels
8.8
/10
Very Good
287 reviews

What Guests Say About Their Stay

V***a
9.4
/ 10
The staffs are friendly and very helpful. They upgraded our room to a cozy and comfort room for our family. The room was very clean and equipped with coffee machine, water heater, microwave, hairdryer, and also washing machine. The front desk also helped us to send our luggages to our hotel in Tokyo. They even contacted our hotel in Tokyo to confirm our booking before sending our luggage to Tokyo. There's also a convenience store across the hotel. Arigato gozaimashita Mercure 😊
Eric B.
10.0
/ 10
Perfect service, wide room, staff helped me order Yamato. Everything made easy. Breakfast menu was great! Keep it up.
Victoria
10.0
/ 10
Wow! I’m so glad we chose this hotel. The location - 10/10. The rooms and facilities - 10/10. Staff - 10/10. I almost didn’t book this hotel because of the reviews about the rooms/design being “dark” (hard to see). Yes, the design uses a lot of dark colours but imbues a moody and sophisticated vibe. We booked a room with an in-room washer/dryer combo and it was so helpful to throw in a load at the end of each day and keep our clothes clean and fresh. Staff at the front desk, cleaners, and in the restaurant were all lovely - helpful, friendly and professional. Highly recommend!
Sergio
10.0
/ 10
The hotel is beautiful and has an excellent location. The staff was very welcoming and serviceable. The room was comfortable, spacious, and the bathroom offered both options of shower and tub, which was superb. The washing machine (with English instructions), was very useful even though I did not I would use. Overall, it was a great stay.
Matthew
10.0
/ 10
From the moment of arrival, the colour scheme and decor gave a feeling of greater luxury than the hotel rating would suggest. The staff were lovely and helpful, the rooms spacious and the beds comfortable - having our own washer/dryer was a game changer too! Location is perfect for exploring Namba, Shinsaibashi and Dotonbori and is right on the Midosuji line for rapid access to other parts of the city. We'll definitely come back on our next trip to Osaka.
In the Area
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2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka Prefecture, Kansai, Japan, 5420086

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Mercure Tokyu Stay Osaka Namba is a good choice when you are visiting Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mercure Tokyu Stay Osaka Namba

2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka Prefecture, Kansai, Japan, 5420086
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Discover More About Mercure Tokyu Stay Osaka Namba

Location


Staying at Mercure Tokyu Stay Osaka Namba is a good choice when you are visiting Shinsaibashi.

About Mercure Tokyu Stay Osaka Namba

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Tokyu Stay Osaka Namba exclusively for you.

Mercure Tokyu Stay Osaka Namba is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Tokyu Stay Osaka Namba.

All facilities in Mercure Tokyu Stay Osaka Namba

Others Mercure Tokyu Stay Osaka Namba
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Sports and Recreations

  • Billiard
  • Fitness center

Things to Do

  • Shops

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Microwave (shared)

Accommodation Policy & General Information in Mercure Tokyu Stay Osaka Namba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
14:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mercure Tokyu Stay Osaka Namba
288
Number of floors in Mercure Tokyu Stay Osaka Namba
18
Another facilities in Mercure Tokyu Stay Osaka Namba
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked questions about Mercure Tokyu Stay Osaka Namba

What are available facilities at Mercure Tokyu Stay Osaka Namba?
There are top facilites at Mercure Tokyu Stay Osaka Namba such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Tokyu Stay Osaka Namba?
The standard check-in time at Mercure Tokyu Stay Osaka Namba is starting from 14:00 - 01:00 while the latest check-out time is at Before 11:00
Does Mercure Tokyu Stay Osaka Namba provide breakfast?
Yes, Mercure Tokyu Stay Osaka Namba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mercure Tokyu Stay Osaka Namba?
Mercure Tokyu Stay Osaka Namba has a 4.0-star rating.
How many floors does Mercure Tokyu Stay Osaka Namba have?
Mercure Tokyu Stay Osaka Namba has 18.
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More Reviews from Other Guests in Mercure Tokyu Stay Osaka Namba

8.8
Very Good
From 226 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
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Traveller Reviews Mercure Tokyu Stay Osaka Namba

Number of reviews per page
20
40
Top reviews
Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wow! I’m so glad we chose this hotel. The location - 10/10. The rooms and facilities - 10/10. Staff - 10/10. I almost didn’t book this hotel because of the reviews about the rooms/design being “dark” (hard to see). Yes, the design uses a lot of dark colours but imbues a moody and sophisticated vibe. We booked a room with an in-room washer/dryer combo and it was so helpful to throw in a load at the end of each day and keep our clothes clean and fresh. Staff at the front desk, cleaners, and in the restaurant were all lovely - helpful, friendly and professional. Highly recommend!
Read More
Ramon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very aesthetic design.
Dezso
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Beautiful decor. Great staff, but nobody spoke English at all.
Sergio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is beautiful and has an excellent location. The staff was very welcoming and serviceable. The room was comfortable, spacious, and the bathroom offered both options of shower and tub, which was superb. The washing machine (with English instructions), was very useful even though I did not I would use. Overall, it was a great stay.
Read More
Gretchen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean hotel with a great location!
Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great for area. Bed was comfy. Our only complaint was how dark everything was and not enough lighting
Adrienne
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, very unfriendly staff. A very punitive system of fining for every imaginable perceived violation: they will charge you for a replacement room key; they will charge you if you forget to bring back your umbrella; they will charge you if you don’t check out exactly at 11 AM. You definitely get the impression they’re glad to see you go. Noise from the street is evident. Rooms definitely need better soundproofing. Hallways seemed noisy in the mornings. The only hotel so far that’s been this way throughout the country.
Read More
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fabulous breakfast and nice staff super gentle!
clarence
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Near dotombori and donki. Good yakiniku restaurant outside the hotel walking distance.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From the moment of arrival, the colour scheme and decor gave a feeling of greater luxury than the hotel rating would suggest. The staff were lovely and helpful, the rooms spacious and the beds comfortable - having our own washer/dryer was a game changer too! Location is perfect for exploring Namba, Shinsaibashi and Dotonbori and is right on the Midosuji line for rapid access to other parts of the city. We'll definitely come back on our next trip to Osaka.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location and amenities. Good food everywhere.
Imelda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Marlon
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

10/10
Nicole
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

At the check-in desk, the man didn’t want to speak to me, a woman, but asked to speak to the man, as in I wasn’t capable of checking in, despite the fact that the reservation was in my name.
Jadyn
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel would stay again. Also in a good area
Carla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Loved having the laundry facilities in the room! Great location, very nice staff.
Joobee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

When we got our first room it smelled horribly but the staff was quick to move us to another room. The rooms were tiny and the lighting was awful. It was really hard to see anything in that dark room. The staff was also very stingy when it came to giving us extra water or coffee.
JoAnne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was pretty dark. Could not put make up on, not enough proper lighting. They will however rent a lighted mirror to you. Iterly need a flashlight to get around. Other than that it was very convenient and walkable to Dotonbori and surrounding areas. Location was perfect and across the street was designer heaven!
TIAN LYE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is excellent, within short walking distance to Namba station and Dotonbori, filled with shopping and dining options. Namba station has direct access to Kansai airport via Nankai line. The room though quite small is cosy and comfortable.
Katie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

p chill
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Mercure Tokyu Stay Osaka Namba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 226 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Tokyu Stay Osaka Namba

Number of reviews per page
20
40
Top reviews
Victoria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wow! I’m so glad we chose this hotel. The location - 10/10. The rooms and facilities - 10/10. Staff - 10/10. I almost didn’t book this hotel because of the reviews about the rooms/design being “dark” (hard to see). Yes, the design uses a lot of dark colours but imbues a moody and sophisticated vibe. We booked a room with an in-room washer/dryer combo and it was so helpful to throw in a load at the end of each day and keep our clothes clean and fresh. Staff at the front desk, cleaners, and in the restaurant were all lovely - helpful, friendly and professional. Highly recommend!
Read More
Ramon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very aesthetic design.
Dezso
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Beautiful decor. Great staff, but nobody spoke English at all.
Sergio
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is beautiful and has an excellent location. The staff was very welcoming and serviceable. The room was comfortable, spacious, and the bathroom offered both options of shower and tub, which was superb. The washing machine (with English instructions), was very useful even though I did not I would use. Overall, it was a great stay.
Read More
Gretchen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean hotel with a great location!
Jennifer
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great for area. Bed was comfy. Our only complaint was how dark everything was and not enough lighting
Adrienne
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, very unfriendly staff. A very punitive system of fining for every imaginable perceived violation: they will charge you for a replacement room key; they will charge you if you forget to bring back your umbrella; they will charge you if you don’t check out exactly at 11 AM. You definitely get the impression they’re glad to see you go. Noise from the street is evident. Rooms definitely need better soundproofing. Hallways seemed noisy in the mornings. The only hotel so far that’s been this way throughout the country.
Read More
Claudia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fabulous breakfast and nice staff super gentle!
clarence
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Near dotombori and donki. Good yakiniku restaurant outside the hotel walking distance.
Matthew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From the moment of arrival, the colour scheme and decor gave a feeling of greater luxury than the hotel rating would suggest. The staff were lovely and helpful, the rooms spacious and the beds comfortable - having our own washer/dryer was a game changer too! Location is perfect for exploring Namba, Shinsaibashi and Dotonbori and is right on the Midosuji line for rapid access to other parts of the city. We'll definitely come back on our next trip to Osaka.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location and amenities. Good food everywhere.
Imelda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Marlon
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

10/10
Nicole
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

At the check-in desk, the man didn’t want to speak to me, a woman, but asked to speak to the man, as in I wasn’t capable of checking in, despite the fact that the reservation was in my name.
Jadyn
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel would stay again. Also in a good area
Carla
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Loved having the laundry facilities in the room! Great location, very nice staff.
Joobee
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

When we got our first room it smelled horribly but the staff was quick to move us to another room. The rooms were tiny and the lighting was awful. It was really hard to see anything in that dark room. The staff was also very stingy when it came to giving us extra water or coffee.
JoAnne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was pretty dark. Could not put make up on, not enough proper lighting. They will however rent a lighted mirror to you. Iterly need a flashlight to get around. Other than that it was very convenient and walkable to Dotonbori and surrounding areas. Location was perfect and across the street was designer heaven!
TIAN LYE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is excellent, within short walking distance to Namba station and Dotonbori, filled with shopping and dining options. Namba station has direct access to Kansai airport via Nankai line. The room though quite small is cosy and comfortable.
Katie
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

p chill
Number of reviews per page
20
40