머큐어 도큐스테이 오사카 남바

Everything is good. Except Parking.

전체적으로 위치는 도톤보리 남바는 비교적 도보로 걷기 용이합니다. 하지만 전체적으로 너무 어둡고 청소 상태가 아쉬웠숩니다~

군더더기 없이 깔끔한 리모델링 인테리어가 인상적, 실내에 밝은 거울이 없어서 메이크업 할 때 어려웠음

It was clean and cute hotel. Staff was very polite and helpful.

전반적으로 객실이 너무 어둡고, 조식이 종류가 다양하지 않아서 2일 이상 먹기 힘들었어요. 위치는 지하철에서 한 2분정도 걸어야 했지만, 도톤보리와 가까웠어요.

깨끗하고 도톤보리랑 가까워요

Wow! I’m so glad we chose this hotel. The location - 10/10. The rooms and facilities - 10/10. Staff - 10/10. I almost didn’t book this hotel because of the reviews about the rooms/design being “dark” (hard to see). Yes, the design uses a lot of dark colours but imbues a moody and sophisticated vibe. We booked a room with an in-room washer/dryer combo and it was so helpful to throw in a load at the end of each day and keep our clothes clean and fresh. Staff at the front desk, cleaners, and in the restaurant were all lovely - helpful, friendly and professional. Highly recommend!

Very aesthetic design.

Great location. Beautiful decor. Great staff, but nobody spoke English at all.

The hotel is beautiful and has an excellent location. The staff was very welcoming and serviceable. The room was comfortable, spacious, and the bathroom offered both options of shower and tub, which was superb. The washing machine (with English instructions), was very useful even though I did not I would use. Overall, it was a great stay.

Clean hotel with a great location!

It was great for area. Bed was comfy. Our only complaint was how dark everything was and not enough lighting

Overall, very unfriendly staff. A very punitive system of fining for every imaginable perceived violation: they will charge you for a replacement room key; they will charge you if you forget to bring back your umbrella; they will charge you if you don’t check out exactly at 11 AM. You definitely get the impression they’re glad to see you go. Noise from the street is evident. Rooms definitely need better soundproofing. Hallways seemed noisy in the mornings. The only hotel so far that’s been this way throughout the country.

Fabulous breakfast and nice staff super gentle!

Near dotombori and donki. Good yakiniku restaurant outside the hotel walking distance.

From the moment of arrival, the colour scheme and decor gave a feeling of greater luxury than the hotel rating would suggest. The staff were lovely and helpful, the rooms spacious and the beds comfortable - having our own washer/dryer was a game changer too! Location is perfect for exploring Namba, Shinsaibashi and Dotonbori and is right on the Midosuji line for rapid access to other parts of the city. We'll definitely come back on our next trip to Osaka.

Great location and amenities. Good food everywhere.

The hotel's location is very convenient. You can access it via Exit 14 of Namba Station, and it's about a 10-minute walk. Popular shopping areas like Shinsaibashi and Dotonbori are also within walking distance from the hotel. The room is quite spacious. The room type we booked included a washing machine with a drying function, which is especially useful during the summer. However, the lighting in the room is very dim. Women who need to do makeup will need to bring a lighted mirror, and even men who need to style their hair may find it inconvenient. The overall design of the hotel leans towards being dark, which increases the risk of accidents. Extra caution is advised for guests traveling with children or elderly family members. The most serious issue is the staff’s very poor English skills. As employees working in a major tourist destination, this level of service is quite disappointing.

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10/10