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Oriental Hotel Universal City
8.6
/10
Very Good
724 reviews
What Guests Say About Their Stay
Kunwar
10.0
/ 10
⭐️⭐️⭐️⭐️⭐️
I had a wonderful stay at Oriental Hotel. The rooms were very clean, spacious, and comfortable, which made the experience truly relaxing. The breakfast was excellent, with a great variety of fresh and delicious options. I also really enjoyed the lounge access, which was a fantastic bonus — comfortable seating, great ambiance, and a perfect place to unwind.
Overall, the hotel exceeded my expectations in every way. Highly recommended, and I look forward to staying here again!
Aly
10.0
/ 10
The Oriental Hotel Universal City is fantastic — perfect location right next to Universal Studios Japan, clean and comfortable rooms, and a friendly staff that makes you feel welcome from the moment you arrive.
Jennifer
10.0
/ 10
Thus is our second time staying at thus property and we highly recommend it. It's located on the citywalk which made it extremely convenient to get to Universal Japan (3-5 minute walk). There are tons of shopping and dining options, as well as a restaurant located at the property.
The staff was friendly and helpful. They offer luggage storage too. The rooms are clean and have enough room for families. They offer amenities such as toiletries which is helpful when you gave forgotten something.
The hotel us located by a metro station. Its only a 5 minute ealk. It was nice to have the accessibility of being able to have the access of the metro so close. We were able to jump on to explore Osaka (Dotonbori, Umeda, and Shinsekai areas, etc.).
We will stay at this property again. We have enjoyed our stays!
In the Area
See Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka Prefecture, Kansai, Japan, 554-0024
Main Facilities
Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Oriental Hotel Universal City
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What's around Oriental Hotel Universal City
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka Prefecture, Kansai, Japan, 554-0024
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Discover More About Oriental Hotel Universal City
Location
Oriental Hotel Universal City is located in area / city Konohana.
About Oriental Hotel Universal City
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Oriental Hotel Universal City exclusively for you.
Oriental Hotel Universal City is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Oriental Hotel Universal City.
All facilities in Oriental Hotel Universal City
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
General
- Parking
- Ballroom
- Lockers
- Microwave (shared)
- Parking (surcharge)
Hotel Services
- Welcoming drinks
- Tours
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Oriental Hotel Universal City
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
- Covered self parking fee: JPY 3000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 03:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 03:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Oriental Hotel Universal City | 330 |
Number of floors in Oriental Hotel Universal City | 20 |
Another facilities in Oriental Hotel Universal City | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Parking |
Frequently asked questions about Oriental Hotel Universal City
What are available facilities at Oriental Hotel Universal City?
There are top facilites at Oriental Hotel Universal City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oriental Hotel Universal City?
The standard check-in time at Oriental Hotel Universal City is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
Does Oriental Hotel Universal City provide breakfast?
Yes, Oriental Hotel Universal City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Oriental Hotel Universal City?
Oriental Hotel Universal City has a 4.0-star rating.
How many floors does Oriental Hotel Universal City have?
Oriental Hotel Universal City has 20.
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More Reviews from Other Guests in Oriental Hotel Universal City
Overall Ratings & Reviews Oriental Hotel Universal City
Traveloka (51)
Other sources (673)
8.6
Very Good
From 673 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Oriental Hotel Universal City
Number of reviews per page
20
40
Top reviews
KAZUYOSHI
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
チェックインの際、息子が長く待っていられたいところ、息子にシールを渡してくれたり、話相手になってくれたりして、とても助かりました。
MICHIKO
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
部屋も広く、サービスを楽しめました。ゆったり優雅な気分で非日常を味わいました。ありがとうございます。
Kunwar
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
⭐️⭐️⭐️⭐️⭐️
I had a wonderful stay at Oriental Hotel. The rooms were very clean, spacious, and comfortable, which made the experience truly relaxing. The breakfast was excellent, with a great variety of fresh and delicious options. I also really enjoyed the lounge access, which was a fantastic bonus — comfortable seating, great ambiance, and a perfect place to unwind.
Overall, the hotel exceeded my expectations in every way. Highly recommended, and I look forward to staying here again!
Read More
RIEKO
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
お盆時期に宿泊したこともあり、到着時に駐車場が満車で空くまで１時間程待ちました。
駐車可能台数が他のホテルに比べてかなり少ないことを知らず盲点でした。
チェックイン時ですが顧客数に対してフロントの従業員の人数が圧倒的に足りず、かなりの行列となっていました。
お盆で満室の顧客数に対してフロントの従業員が圧倒的に足りない！！
従業員３人だけというのはいただけなかったです。
混む時間帯だけでも、あと２人ぐらい従業員を配置することはできなかったのでしょうか。
また、チェックイン時にホテル独自のシステムにタブレットを使って手続きするのは、一人あたりに対してかなりの時間を要していたように感じます。
私は前から５，６番目に並んでいましたがチェックインに30分以上かかりました。
一方良い点は、14時よりラウンジを無料で利用でき、ドリンクやクッキー、パンケーキなど自由に食べながらチェックイン時間まで待てたのはとてもありがたかったです。
朝食時もスタッフの方がとても親切で居心地が良かったです。
が、ドリンクが切れてボタンを押しても出ない、コーヒーカップが切れていた為こちらから催促して初めて欠品に気づかれたり等、あまり目が行き届いていない点も見受けられました。
今回は一番混んでる時期に宿泊した為、手が回っていないのかなと思いましたので、次回はもっとすいている時期に泊まってみたいなと思います。
Read More
Aly
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Oriental Hotel Universal City is fantastic — perfect location right next to Universal Studios Japan, clean and comfortable rooms, and a friendly staff that makes you feel welcome from the moment you arrive.
Ivy
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean and spacious. Great for family.
Wai Ki
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The location was good but there was quite a lot of noise with the cleaners in the morning next door at 8:am. The views were nice.
Jennifer
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Thus is our second time staying at thus property and we highly recommend it. It's located on the citywalk which made it extremely convenient to get to Universal Japan (3-5 minute walk). There are tons of shopping and dining options, as well as a restaurant located at the property.
The staff was friendly and helpful. They offer luggage storage too. The rooms are clean and have enough room for families. They offer amenities such as toiletries which is helpful when you gave forgotten something.
The hotel us located by a metro station. Its only a 5 minute ealk. It was nice to have the accessibility of being able to have the access of the metro so close. We were able to jump on to explore Osaka (Dotonbori, Umeda, and Shinsekai areas, etc.).
We will stay at this property again. We have enjoyed our stays!
Read More
Catherine
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room was very spacious for a family of 3. It was clean. The downside was there was no washer and dryer to wash our clothes and food was just limited to whatever was in City walk. I would highly recommend this hotel to others and it’s very close to USJ. I hope to stay here again.
Vlad
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
They have a great welcome lounge with live kitchen service!
Cornelius
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This is an excellent choice for anyone interested in visiting Universal Studios Japan
Verified traveler
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
7月20日に1泊Anniversaryコースを予約しました。
20日22時頃にチェックインしました。
その時対応して頂いた中田さんはとても対応がよくとても満足しました。
ですが21日9時頃USJに行くためチケットを購入しようとした時に対応された方がとても不愉快でした。その方の名札が見えにくかったのですが、女性の方です。
忙しかったのか目を見やず画面だけ見ての対応でチケットの枚数の間違い、チケットの値段をこちらが言わないと言わないのに支払い方法だけ聞く等7万以上ホテルに使っているのにも関わらずそのような対応でとても驚きました。
最初の方にも言った通り中田さんはとても良い対応でした。
それ以外の方はそれほどでは無いので気をつけてください。
私はこれからはこのホテルを使用しません。
Read More
Tanya
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This was a nice hotel
Theresa
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great location within walking distance to train station and Universal Studios. Room was clean and beds comfortable. Pillows were a little hard. Room service did a great job each day keeping up the room with fresh towels! Robe like pajamas were put on the bed each night.
Francisco
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Really close to the park
teruko
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
ユニバーサルに近く、立地は良かったのですが、宿泊当日の朝からのinだったので、ウェルカムラウンジが付いてるものの、使用出来ないのが残念。閉園後、ホットドッグ、コーヒーのみでも部屋に持って入ってもいいよう、そのサービスを使えるようにしてもらえると満点です。
Andy
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Perfect location, close to the train station and just a couple minutes from USJ.
James
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Short walk to usj, surrounded by shops and food options.
minjia
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very close to universial and staff very friendly
Maria
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property was well secured, in a perfect location. Everyone is really nice.
Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Oriental Hotel Universal City
Traveloka (51)
Other sources (673)
8.6
Very Good
From 673 reviews
Cleanliness
8.8
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Oriental Hotel Universal City
Number of reviews per page
20
40
Top reviews
KAZUYOSHI
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
チェックインの際、息子が長く待っていられたいところ、息子にシールを渡してくれたり、話相手になってくれたりして、とても助かりました。
MICHIKO
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
部屋も広く、サービスを楽しめました。ゆったり優雅な気分で非日常を味わいました。ありがとうございます。
Kunwar
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
⭐️⭐️⭐️⭐️⭐️
I had a wonderful stay at Oriental Hotel. The rooms were very clean, spacious, and comfortable, which made the experience truly relaxing. The breakfast was excellent, with a great variety of fresh and delicious options. I also really enjoyed the lounge access, which was a fantastic bonus — comfortable seating, great ambiance, and a perfect place to unwind.
Overall, the hotel exceeded my expectations in every way. Highly recommended, and I look forward to staying here again!
Read More
RIEKO
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
お盆時期に宿泊したこともあり、到着時に駐車場が満車で空くまで１時間程待ちました。
駐車可能台数が他のホテルに比べてかなり少ないことを知らず盲点でした。
チェックイン時ですが顧客数に対してフロントの従業員の人数が圧倒的に足りず、かなりの行列となっていました。
お盆で満室の顧客数に対してフロントの従業員が圧倒的に足りない！！
従業員３人だけというのはいただけなかったです。
混む時間帯だけでも、あと２人ぐらい従業員を配置することはできなかったのでしょうか。
また、チェックイン時にホテル独自のシステムにタブレットを使って手続きするのは、一人あたりに対してかなりの時間を要していたように感じます。
私は前から５，６番目に並んでいましたがチェックインに30分以上かかりました。
一方良い点は、14時よりラウンジを無料で利用でき、ドリンクやクッキー、パンケーキなど自由に食べながらチェックイン時間まで待てたのはとてもありがたかったです。
朝食時もスタッフの方がとても親切で居心地が良かったです。
が、ドリンクが切れてボタンを押しても出ない、コーヒーカップが切れていた為こちらから催促して初めて欠品に気づかれたり等、あまり目が行き届いていない点も見受けられました。
今回は一番混んでる時期に宿泊した為、手が回っていないのかなと思いましたので、次回はもっとすいている時期に泊まってみたいなと思います。
Read More
Aly
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Oriental Hotel Universal City is fantastic — perfect location right next to Universal Studios Japan, clean and comfortable rooms, and a friendly staff that makes you feel welcome from the moment you arrive.
Ivy
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean and spacious. Great for family.
Wai Ki
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The location was good but there was quite a lot of noise with the cleaners in the morning next door at 8:am. The views were nice.
Jennifer
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Thus is our second time staying at thus property and we highly recommend it. It's located on the citywalk which made it extremely convenient to get to Universal Japan (3-5 minute walk). There are tons of shopping and dining options, as well as a restaurant located at the property.
The staff was friendly and helpful. They offer luggage storage too. The rooms are clean and have enough room for families. They offer amenities such as toiletries which is helpful when you gave forgotten something.
The hotel us located by a metro station. Its only a 5 minute ealk. It was nice to have the accessibility of being able to have the access of the metro so close. We were able to jump on to explore Osaka (Dotonbori, Umeda, and Shinsekai areas, etc.).
We will stay at this property again. We have enjoyed our stays!
Read More
Catherine
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room was very spacious for a family of 3. It was clean. The downside was there was no washer and dryer to wash our clothes and food was just limited to whatever was in City walk. I would highly recommend this hotel to others and it’s very close to USJ. I hope to stay here again.
Vlad
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
They have a great welcome lounge with live kitchen service!
Cornelius
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This is an excellent choice for anyone interested in visiting Universal Studios Japan
Verified traveler
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
7月20日に1泊Anniversaryコースを予約しました。
20日22時頃にチェックインしました。
その時対応して頂いた中田さんはとても対応がよくとても満足しました。
ですが21日9時頃USJに行くためチケットを購入しようとした時に対応された方がとても不愉快でした。その方の名札が見えにくかったのですが、女性の方です。
忙しかったのか目を見やず画面だけ見ての対応でチケットの枚数の間違い、チケットの値段をこちらが言わないと言わないのに支払い方法だけ聞く等7万以上ホテルに使っているのにも関わらずそのような対応でとても驚きました。
最初の方にも言った通り中田さんはとても良い対応でした。
それ以外の方はそれほどでは無いので気をつけてください。
私はこれからはこのホテルを使用しません。
Read More
Tanya
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
This was a nice hotel
Theresa
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Great location within walking distance to train station and Universal Studios. Room was clean and beds comfortable. Pillows were a little hard. Room service did a great job each day keeping up the room with fresh towels! Robe like pajamas were put on the bed each night.
Francisco
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Really close to the park
teruko
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
ユニバーサルに近く、立地は良かったのですが、宿泊当日の朝からのinだったので、ウェルカムラウンジが付いてるものの、使用出来ないのが残念。閉園後、ホットドッグ、コーヒーのみでも部屋に持って入ってもいいよう、そのサービスを使えるようにしてもらえると満点です。
Andy
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Perfect location, close to the train station and just a couple minutes from USJ.
James
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Short walk to usj, surrounded by shops and food options.
minjia
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very close to universial and staff very friendly
Maria
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The property was well secured, in a perfect location. Everyone is really nice.
Number of reviews per page
20
40