ReLA Higashimatsudo

Great value! Great location! 2 min to train station. 2 min to grocery stores. Direct train to Tokyo. Easy check in and check out. Thank you for an amazing 3 weeks!

Good place. Quiet neighborhood. They could do a better cleaning to improve service.

The room was clean and easy to locate from the train station. It was great for traveling with kids.

Kitchen equipped, clean spacious room, quiet area and great location near train station. When called staff for help with check in he was very helpful.

Can’t rate this accommodation highly enough. Comfortable beds. Two toilets and vanities. Shower and deep bath. Gorgeous property, spacious, safe and secure. Everything we needed in a super convenient location only a short stroll from the train station. No staff. Self check-in

Clean and quiet. On-site staff was excellent. Location was perfect. 清潔で静か。現地スタッフは素晴らしかった。立地は完璧だった。

Great room

The cleanliness of the room wasn’t very clean there was a couple of things that didn’t settle well with us.

Staff is super friendly and very accommodating to changes.

Very nice and quite place to stay in Japan

Everything was fine, safe place, near to the train station, shopping and restaurants. Very friendly and helpful people wherever we went, If you have more than 3 people it could be a challenge. Would definitely stay there again!

The staff was excellent. After I checked out the hotel, one staff chased me all the way to the train station. I missed my back pad, which has the passports. Later, she came the second time to bring us the umbrellas that we left in a drawer.

The general condition of the room is awesome. The smell of the towels provided was not ideal. Washing machine is not ideal especially during the drying part as the dryer does not dry our clothes effectively. Probably need to have a separate dryer instead.

1. Not enough for towels and toothbrushes for long stay. I had to wash towels and purchased toothpaste. 2. There were so many hairs and dust on the floor - I had to vacuum the whole room. 3. Laundry area - every time I used the washer, it said “clean filter” and it was very dirty. I wonder who clean those…

Amazing property! Close to the station

I experienced significant noise from the room above during the last two nights of my stay, which made it very difficult to rest. I reached out to customer service via DM, but unfortunately received no response or resolution. Communication was also challenging — the customer service representative spoke limited Japanese, and I had difficulty understanding when inquiring about early check-in over the phone. Additionally, I received a few unexpected WhatsApp calls from Vietnam to confirm my reservation, which felt unusual. This hotel might be more suited for international travelers than for Japanese guests.

Easy check-in

Room was very spacious, is a quiet and comfortable place.

The room was very comfortable and the location we booked had a lot of good food in the area despite being an hour away from Tokyo.

Excellent location very close to train stop. Stocked with everything we needed and easy to check in & out.