The hotel staff is friendly, responsive, and helpful in resolving any misunderstandings travelers may have. The hotel is centrally located, about a 10-15 minute walk from Shinjuku Station. Amenities are complete (toothbrush, comb, hand and body lotion, sheet mask, facial wash, sleep mask, etc.), and the limousine bus passes by.
Getting there from the airport is quite convenient. Take the Skyliner to Nippori Station, then transfer to the JR Line and get off at Shinjuku Station. If you have luggage, we recommend taking the South Concourse exit, exit the station, turn right, and go straight for about 4 traffic lights, then turn right and you'll see the hotel. However, if you don't have heavy luggage, you can walk into the station, turn right towards the South Concourse, and go straight as the hotel reviewed on Facebook. This is another convenient option if it's raining. The hotel has self-service luggage storage and check-in via a locker. We paid an additional accommodation fee of 200 yen per person for 4 days. The hotel has several restaurants, a Family Mart, and a Lawson. There is also a tax-free shop in front of the hotel. The walls may not be soundproof, as you can sometimes hear the sounds of the next room and the train all night. However, the room was clean. Sleepwear and towels were changed every day. There were 2 bottles of water per day. The shower cream, shampoo, and conditioner were all very good. The staff were friendly and spoke good English.

Location was great, especially the airport bus limo stop right in front of the hotel. In addition, close to love sign Shinjuku where usually meeting point for local tour. Lots of affordable restaurants at B1 floor. Surprisingly, it connects to the underground subway, so when it rains, you have no worries.
The hotel location is very good, in the middle of the bustling Shinjuku area, short 7-10 mins walk to the station, make it easy to navigate around Tokyo. Lots and lots of shopping and eateries, airport limousine bus also stop in front of the hotel. Room is very small, but this is normal in Tokyo. Good choice if you love to stay in Shinjuku
The hotel is comfortable, clean, and close to shinjuku station. And there is a direct bus to Narita so do not get confused if going to the airport. Can entrust the goods at the hotel while waiting for the bus to Narita and we can shop first around shinjuku.