Suimeikan

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8.9
/10
Exceptional
658 reviews

What Guests Say About Their Stay

Chrisvian H.

9.1
/ 10
It's a ryokan with a long history. A beautiful garden and several onsen to choose from. Breakfast is good. The room is a bit outdated, but it is expected as most ryokan are. Service is very good. Staff is very accommodating and speaks perfect English. They have a shuttle to pick up and send you to Gero Station.

Nattaphon S.

9.7
/ 10
Very good value for money, five star hotel, spacious rooms, clean, good breakfast, great onsen, very good service staff There is a shuttle from the station. The hotel is not far from the station. I really like it if I have a chance to come back.
See original

Dawn

10.0
/ 10
We booked the triple bedroom and the room is huge. Beds were comfortable. There were 3 onsen in the hotel, pretty good but a little old. In fact this hotel feels a little old but overall it is still good, a traditional Japanese ryokan feel. The checking in was a little inefficient as we waited for a while until our turn to be brought to the room. Breakfast was a little chaotic, we were told that the breakfast buffet start at 650am-8am but at 7+am we were still queueing for table. Feel too early and being rushed to start the day. They have shuttle bus from the train station to the hotel, journey just 1-2 mins. Else it is also walkable like 5 mins.

Theresa

10.0
/ 10
Nice hotel. They provide pickup from the Gero station to the hotel. The osen was the best and I love it.

James

10.0
/ 10
Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful.
In the Area
See Map
1268 Koden, Gifu, Gero, Chubu, Japan, 509-2206

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Suimeikan is located in area / city Gero. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Suimeikan

1268 Koden, Gifu, Gero, Chubu, Japan, 509-2206
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Lobby Suimeikan
Lobby 2 Suimeikan

Discover More About Suimeikan

The Charm of Suimeikan: Your Gateway to Gero Onsen

For Australian travellers seeking an authentic Japanese experience blended with modern comforts, Suimeikan in Gero Onsen, Chubu, Japan, presents an exceptional choice. Nestled in one of Japan's most celebrated hot spring towns, Suimeikan offers a serene escape that caters to discerning guests. This introduction aims to provide you with all the essential information to plan your perfect stay at this renowned establishment, highlighting why Suimeikan is a top pick for those exploring the heart of Japan. Rates at Suimeikan start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Suimeikan

Suimeikan is ideally situated in the picturesque town of Gero Onsen, within Gero-shi, Gifu Prefecture. This prime location places you at the heart of a region celebrated for its natural beauty and therapeutic hot springs. While Gero Onsen itself is a tranquil retreat, it boasts excellent connectivity. The nearest major transport hub is Gero Station, which is a short and convenient journey from the hotel. From Gero Station, you can easily access other parts of the Chubu region and beyond via the JR Takayama Line. The surrounding atmosphere of Gero Onsen is one of peaceful rejuvenation, with the sound of the Hida River providing a soothing backdrop. It's a place where you can unwind, explore charming streets lined with traditional ryokans and souvenir shops, and immerse yourself in the local culture. For those arriving from further afield, the nearest major airport is Chubu Centrair International Airport (NGO) near Nagoya, from which you can take a train to Gero Station. The journey offers scenic views of the Japanese countryside, making it an enjoyable part of your travel experience.

Guest Facilities and Services at Suimeikan

Guest facilities at Suimeikan are designed to ensure a comfortable and memorable stay. Understanding the preferences of travellers, the hotel provides a range of amenities to enhance your experience. You can expect a welcoming atmosphere with attentive service, including a helpful 24-hour front desk ready to assist with any queries. For those who enjoy starting their day with a good coffee and a satisfying meal, the hotel offers excellent breakfast options, often featuring a delightful buffet with both Western and Japanese choices, ensuring there's something to suit every palate. Free Wi-Fi is available throughout the property, keeping you connected during your travels. Secure luggage storage is also provided, allowing you to explore the area freely before check-in or after check-out. While specific details on fitness centres or other recreational facilities may vary, the focus at Suimeikan is on providing a relaxing and convenient environment for all guests.

Room Information and Stay Experience at Suimeikan

The Room types of Suimeikan are thoughtfully appointed to offer a blend of traditional Japanese aesthetics and modern conveniences. Guests can anticipate clean, comfortable, and well-maintained living spaces, designed for ultimate relaxation. The hotel understands the importance of a good night's sleep, and rooms are equipped with comfortable bedding and effective climate control systems, ensuring a pleasant temperature regardless of the season. Bathrooms are kept to a high standard of cleanliness, providing a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly with the hotel, the overall experience is one of serene comfort and Japanese hospitality. Whether you opt for a traditional tatami room or a more contemporary setup, you can expect a peaceful sanctuary to retreat to after a day of exploring.

Recommended Nearby Dining and Cafes around Suimeikan

Gero Onsen is a culinary delight, and Suimeikan is perfectly positioned to allow guests to explore its vibrant food scene. While the hotel itself offers excellent dining, including delicious breakfast buffets and traditional Japanese meals, the surrounding town is brimming with local eateries. You'll find charming cafes perfect for a morning coffee or a light lunch, often serving freshly baked goods. For a taste of local specialties, explore the restaurants that offer regional dishes, such as Hida beef, a delicacy of the Gifu Prefecture. The atmosphere in these dining spots ranges from cozy and intimate to lively and bustling, reflecting the warm hospitality of the area. Many establishments focus on fresh, seasonal ingredients, providing an authentic taste of Japanese cuisine.

Popular Attractions and Activities near Suimeikan

Gero Onsen and its surroundings offer a wealth of attractions and activities for every type of traveller. Here are some popular spots near Suimeikan:

  • Gero Onsen Gassho Village: Experience traditional Gassho-style farmhouses relocated from Shirakawa-go and Gokayama, offering a glimpse into rural Japanese life.
  • Gero Onsen Funsen-chi (Public Foot Bath): Relax and soak your feet in the free public foot bath located by the river, a quintessential Gero Onsen experience.
  • Onsenji Temple: A historic temple offering panoramic views of the town and a peaceful atmosphere for reflection.
  • Hida River: Enjoy the scenic beauty of the Hida River, which flows through the heart of Gero Onsen, with walking paths along its banks.
  • Gero Onsen Museum: Learn about the history and culture of Gero Onsen, including its famous hot springs and local traditions.
If you are looking for other activities around Suimeikan, check out the best deals on Traveloka: Recommended activities in Gero-shi, Gifu!

How to Get to Suimeikan from the Airport

Navigating your way to Suimeikan from the airport is straightforward, with several convenient options available. Understanding how to get to Suimeikan is key to a smooth arrival.

  • Airport Link Trains: From Chubu Centrair International Airport (NGO), you can take the Meitetsu μ-SKY Limited Express or other Meitetsu lines to Nagoya Station. From Nagoya Station, transfer to the JR Takayama Line and take a train to Gero Station. The journey from Gero Station to Suimeikan is typically a short taxi ride or a pleasant walk, depending on your preference.
  • Airport Shuttle Buses: While direct shuttle buses to Gero Onsen from Chubu Centrair International Airport are not common, you may find services that connect to major train stations like Nagoya, from where you can continue your journey by train.
  • Public Metered Taxis: Taxis are readily available at the airport. This option offers direct travel to Gero Station or even directly to Suimeikan, providing door-to-door convenience, though it is generally the most expensive option.
  • Rideshare Services: Rideshare services can also be a convenient way to reach Nagoya Station from the airport, from where you would then take the train to Gero.
For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Suimeikan

Suimeikan stands out as an excellent choice for Australian travellers looking for an authentic and comfortable Japanese getaway. Its prime location in Gero Onsen, combined with its commitment to guest comfort and service, makes it a truly special destination.

  • Prime Location: Situated in the heart of Gero Onsen, offering easy access to hot springs and local attractions.
  • Comfortable Accommodations: Clean, well-appointed rooms with modern amenities and effective climate control.
  • Attentive Service: Friendly and professional staff ready to assist with your needs, ensuring a welcoming stay.
  • Authentic Experience: Immerse yourself in Japanese culture with traditional elements blended with modern conveniences.
Ready to experience the magic of Gero Onsen? Check room availability at Suimeikan and Book Suimeikan today through Traveloka for a seamless booking process.

For more travel options, you can also Book budget hotels in Chubu and Easily book domestic and international flights at low prices.

All facilities in Suimeikan

Bar, Cafe and Lounge Suimeikan
Bar, Cafe and Lounge
Swimming Pool Suimeikan
Swimming Pool
Entertainment Facility Suimeikan
Entertainment Facility
Fitness Center Suimeikan
Fitness Center
Functional Hall Suimeikan
Functional Hall

Things to Do

  • Karaoke
  • Health club
  • Indoor pool
  • Garden
  • Outdoor pool
  • Spa
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Nightclub
  • Tea service
  • Breakfast

General

  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Sports and Recreations

  • Game room
  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Train station pickup

Business Facilities

  • Conference rooms

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Suimeikan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers train station pickup service from Gero station only. Extra beds and meals are not available for guests age 5 and younger. Children's meals are served to guests aged 6-9. Guests must be at least 20 years of age to stay in a smoking room.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Suimeikan
264
Number of floors in Suimeikan
10
Another facilities in Suimeikan
Karaoke, Health club, Indoor pool, Garden, Outdoor pool

Frequently asked questions about Suimeikan

What are available facilities at Suimeikan?
There are top facilites at Suimeikan such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Suimeikan?
The standard check-in time at Suimeikan is starting from 14:00 - 19:00 while the latest check-out time is at Before 11:00
Does Suimeikan provide breakfast?
Yes, Suimeikan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Suimeikan?
Suimeikan has a 4.0-star rating.
How many floors does Suimeikan have?
Suimeikan has 10.
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Suimeikan reviews and ratings

Overall Ratings & Reviews Suimeikan

Traveloka (18)
Other sources (640)
9.0
Exceptional
From 640 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Suimeikan

Number of reviews per page
20
40
Top reviews
Dawn
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We booked the triple bedroom and the room is huge. Beds were comfortable. There were 3 onsen in the hotel, pretty good but a little old. In fact this hotel feels a little old but overall it is still good, a traditional Japanese ryokan feel. The checking in was a little inefficient as we waited for a while until our turn to be brought to the room. Breakfast was a little chaotic, we were told that the breakfast buffet start at 650am-8am but at 7+am we were still queueing for table. Feel too early and being rushed to start the day. They have shuttle bus from the train station to the hotel, journey just 1-2 mins. Else it is also walkable like 5 mins.
Read More
Chi Kin
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very commercial onsen hotel with lots of staff onsite when checking in to a point it actually feels quite overwhelming. A nice touch when arriving where they allow you to drop off the luggage and drive into the parking lot where a mini shuttle is there to drive you back to the hotel but the negative is the next morning when you’re leaving you’re left dragging your luggage down a slight slope where it makes you feel like valued guest when you arrive but when you’re leaving they don’t really care especially when me and my partner went for a dip in the morning then proceeded to breakfast and thought we might have a Power Nap till 10:30 before hitting the road but to our surprise by the time we finished breakfast and got back to the room the mattress and the bedding was all cleaned up and it felt like they literally wanted you out which was kinda disappointing to say the least and it really didn’t make you feel like you’re on holidays. The sites had quite a few onsen options but the town shuts quite early so remember to get yourself sorted early or you may be stuck either paying resort priced restaurants or stuck eating convenient store food because there is not much open late in the evening so plan before you go for a dip. Additionally the rooms and in generally the hotel looks abit tired also. Overall not a great experience especially this was our first port of call since arriving in Nagoya. Not a great way to start the trip.
Read More
Orlando
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room was clean but a little old and a couple spots creaked. Staff was friendly and helpful. The gym/pool was not free even though i had a suite and the buffet had a good variety but it was hell to walk around. The open air bath was really far away and was given 1 water bottle because i was solo? Again, on a suite? There may seem to be a lot of issues but it was still better than most 4 star hotels.
Read More
Jin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is amazing, room really clean and comfortable
Jianing
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Old hotel with character. Nice breakfast.
Theresa
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice hotel. They provide pickup from the Gero station to the hotel. The osen was the best and I love it.
De Quan Alex
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It would have been better if breakfast had been served as individual sets rather than a buffet. The buffet area felt quite overwhelming when everyone was trying to get their food, and some guests even cut the line. Serving breakfast at the tables would help create a more comfortable and orderly dining experience.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful.
Alexandra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Hot springs and everything one needed for the spa
Tat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Property is huge. Onsen water probably one of the best in Japan. Facilities varied but dated. Not much dining in the area. Staff good value for money.
yu jin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s ok but definitely can improve more, especially on cleaning and maintaining properties.
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

There's staff to welcome and orientate us upon arrival. And since it's a large hotel with 3 buildings, the staff briefed us and walked us to the building where our room was. Nice breakfast and we have 3 onsens to choose from! It's also conveniently located within walking distance or a short drive to the main sights at Gero.
Jessie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great option close to the train stations. 3 onsens plus a pool and fitness center. Options to eat nearby. Would stay again.
Suk Jin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I highly recommend the hotel.
Siok Leng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The hotel is big and could cater to big crowds without having the guests feeling overcrowding. The 3 onsens are spread over 3 different blocks of building but very walkable within indoor (hence no concern about rain or cold weather). Buffet breakfast was excellent with good spread of western and Japanese cuisine. Parking onsite is complimentary and the hotel is walkable to small town with eateries, shops and cafes. The option to have western and Japanese beddings in the room is good especially when travelling with elderly. The young ones can experience sleeping on tatami while the western bedding provides comfort for the elderly.
Read More
Ollie
icon-with Partner
with Partner
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Wished they would have told us we needed a reservation to eat at any of the restaurants at the hotel. Check in was a little hectic but efficient. The room was very nice and comfortable.
Verified traveler
icon-
6.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

At check in, the staffs handles the luggage for Japanese visitors ONLY, not anyone else. All 3 onsite restaurants serve reservations only, no walk-ins, and the staffs doesn’t tell you at all until you found out yourselves. No in-room slippers besides the one wears within the hotel. No hair brush at all, there’s only one in the public onsen area which was terribly dirty that used by everyone. The outdoor onsen was okay, but the panoramic onsen has water keep dripping down to your head from the ceiling because of the steams. The room is the smallest comparing to other onsen hotels, the TV is very small, the bathroom is extremely small and dirty, the shower curtain has dead bug, stains, mildew and mold on it. The buffet breakfast is very poor and simply me, not much varieties, plus 85% of stuffs are vegetarian, the restaurant closes at 10am, but they STOP refilling any of the food trays anymore from 9am at one of the mornings during my stay. This is totally should not be rated as a 4 star hotel, you feel like been staying at a 2.5 star ryokan!!! No services and not clean. Will never ever staying here again and totally not recommended.
Read More
POH INN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Restaurant manager does NOT dare to manage noisy diners who were obviously a disturbing to others in the same limited space. Not the right attitude even though the customers are fellow Japanese.
Hiroko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very quiet and safe. Traditional Japanese atmosphere. We love it very much.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Beautiful onsen. And so many different choices.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Suimeikan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Suimeikan

Traveloka (18)
Other sources (640)
9.0
Exceptional
From 640 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Suimeikan

Number of reviews per page
20
40
Top reviews
Dawn
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We booked the triple bedroom and the room is huge. Beds were comfortable. There were 3 onsen in the hotel, pretty good but a little old. In fact this hotel feels a little old but overall it is still good, a traditional Japanese ryokan feel. The checking in was a little inefficient as we waited for a while until our turn to be brought to the room. Breakfast was a little chaotic, we were told that the breakfast buffet start at 650am-8am but at 7+am we were still queueing for table. Feel too early and being rushed to start the day. They have shuttle bus from the train station to the hotel, journey just 1-2 mins. Else it is also walkable like 5 mins.
Read More
Chi Kin
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very commercial onsen hotel with lots of staff onsite when checking in to a point it actually feels quite overwhelming. A nice touch when arriving where they allow you to drop off the luggage and drive into the parking lot where a mini shuttle is there to drive you back to the hotel but the negative is the next morning when you’re leaving you’re left dragging your luggage down a slight slope where it makes you feel like valued guest when you arrive but when you’re leaving they don’t really care especially when me and my partner went for a dip in the morning then proceeded to breakfast and thought we might have a Power Nap till 10:30 before hitting the road but to our surprise by the time we finished breakfast and got back to the room the mattress and the bedding was all cleaned up and it felt like they literally wanted you out which was kinda disappointing to say the least and it really didn’t make you feel like you’re on holidays. The sites had quite a few onsen options but the town shuts quite early so remember to get yourself sorted early or you may be stuck either paying resort priced restaurants or stuck eating convenient store food because there is not much open late in the evening so plan before you go for a dip. Additionally the rooms and in generally the hotel looks abit tired also. Overall not a great experience especially this was our first port of call since arriving in Nagoya. Not a great way to start the trip.
Read More
Orlando
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The room was clean but a little old and a couple spots creaked. Staff was friendly and helpful. The gym/pool was not free even though i had a suite and the buffet had a good variety but it was hell to walk around. The open air bath was really far away and was given 1 water bottle because i was solo? Again, on a suite? There may seem to be a lot of issues but it was still better than most 4 star hotels.
Read More
Jin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is amazing, room really clean and comfortable
Jianing
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Old hotel with character. Nice breakfast.
Theresa
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice hotel. They provide pickup from the Gero station to the hotel. The osen was the best and I love it.
De Quan Alex
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It would have been better if breakfast had been served as individual sets rather than a buffet. The buffet area felt quite overwhelming when everyone was trying to get their food, and some guests even cut the line. Serving breakfast at the tables would help create a more comfortable and orderly dining experience.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful.
Alexandra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Hot springs and everything one needed for the spa
Tat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Property is huge. Onsen water probably one of the best in Japan. Facilities varied but dated. Not much dining in the area. Staff good value for money.
yu jin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

It’s ok but definitely can improve more, especially on cleaning and maintaining properties.
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

There's staff to welcome and orientate us upon arrival. And since it's a large hotel with 3 buildings, the staff briefed us and walked us to the building where our room was. Nice breakfast and we have 3 onsens to choose from! It's also conveniently located within walking distance or a short drive to the main sights at Gero.
Jessie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great option close to the train stations. 3 onsens plus a pool and fitness center. Options to eat nearby. Would stay again.
Suk Jin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I highly recommend the hotel.
Siok Leng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The hotel is big and could cater to big crowds without having the guests feeling overcrowding. The 3 onsens are spread over 3 different blocks of building but very walkable within indoor (hence no concern about rain or cold weather). Buffet breakfast was excellent with good spread of western and Japanese cuisine. Parking onsite is complimentary and the hotel is walkable to small town with eateries, shops and cafes. The option to have western and Japanese beddings in the room is good especially when travelling with elderly. The young ones can experience sleeping on tatami while the western bedding provides comfort for the elderly.
Read More
Ollie
icon-with Partner
with Partner
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Wished they would have told us we needed a reservation to eat at any of the restaurants at the hotel. Check in was a little hectic but efficient. The room was very nice and comfortable.
Verified traveler
icon-
6.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

At check in, the staffs handles the luggage for Japanese visitors ONLY, not anyone else. All 3 onsite restaurants serve reservations only, no walk-ins, and the staffs doesn’t tell you at all until you found out yourselves. No in-room slippers besides the one wears within the hotel. No hair brush at all, there’s only one in the public onsen area which was terribly dirty that used by everyone. The outdoor onsen was okay, but the panoramic onsen has water keep dripping down to your head from the ceiling because of the steams. The room is the smallest comparing to other onsen hotels, the TV is very small, the bathroom is extremely small and dirty, the shower curtain has dead bug, stains, mildew and mold on it. The buffet breakfast is very poor and simply me, not much varieties, plus 85% of stuffs are vegetarian, the restaurant closes at 10am, but they STOP refilling any of the food trays anymore from 9am at one of the mornings during my stay. This is totally should not be rated as a 4 star hotel, you feel like been staying at a 2.5 star ryokan!!! No services and not clean. Will never ever staying here again and totally not recommended.
Read More
POH INN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Restaurant manager does NOT dare to manage noisy diners who were obviously a disturbing to others in the same limited space. Not the right attitude even though the customers are fellow Japanese.
Hiroko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Very quiet and safe. Traditional Japanese atmosphere. We love it very much.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Beautiful onsen. And so many different choices.
Number of reviews per page
20
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