Suimeikan

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8.9
/10
Exceptional
653 reviews

What Guests Say About Their Stay

Chrisvian H.

9.1
/ 10
It's a ryokan with a long history. A beautiful garden and several onsen to choose from. Breakfast is good. The room is a bit outdated, but it is expected as most ryokan are. Service is very good. Staff is very accommodating and speaks perfect English. They have a shuttle to pick up and send you to Gero Station.

Nattaphon S.

9.7
/ 10
Very good value for money, five star hotel, spacious rooms, clean, good breakfast, great onsen, very good service staff There is a shuttle from the station. The hotel is not far from the station. I really like it if I have a chance to come back.
See original

Dawn

10.0
/ 10
We booked the triple bedroom and the room is huge. Beds were comfortable. There were 3 onsen in the hotel, pretty good but a little old. In fact this hotel feels a little old but overall it is still good, a traditional Japanese ryokan feel. The checking in was a little inefficient as we waited for a while until our turn to be brought to the room. Breakfast was a little chaotic, we were told that the breakfast buffet start at 650am-8am but at 7+am we were still queueing for table. Feel too early and being rushed to start the day. They have shuttle bus from the train station to the hotel, journey just 1-2 mins. Else it is also walkable like 5 mins.

Theresa

10.0
/ 10
Nice hotel. They provide pickup from the Gero station to the hotel. The osen was the best and I love it.

James

10.0
/ 10
Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful.
In the Area
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1268 Koden, Gifu, Gero, Chubu, Japan, 509-2206

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Suimeikan is located in area / city Gero-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Suimeikan

1268 Koden, Gifu, Gero, Chubu, Japan, 509-2206
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Discover More About Suimeikan

Discover Suimeikan: Your Gateway to Chubu's Enchanting Beauty

Welcome to Suimeikan, a truly special destination nestled in the heart of Japan's Chubu region. If you're dreaming of an unforgettable Japanese escape, Suimeikan offers an unparalleled blend of traditional charm and modern comfort, making it the perfect base for your adventures. Room rates at Suimeikan start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Suimeikan Location

Suimeikan is situated in the picturesque Gero-shi, Gifu Prefecture, a region renowned for its natural beauty and therapeutic hot springs. While Gero-shi itself is a tranquil retreat, it's conveniently accessible. The nearest major train station is Gero Station, approximately a 5-minute taxi ride or a pleasant 20-minute walk from the hotel. This location offers a serene atmosphere, far from the hustle and bustle, yet close enough to experience the authentic charm of a Japanese onsen town. Imagine waking up to the gentle sounds of nature, with the crisp mountain air filling your lungs – that's the Suimeikan experience. For those arriving from further afield, the nearest major airport is Chubu Centrair International Airport (NGO), from which you can arrange onward travel to Gero.

Suimeikan Facilities & Services

Facilities for guests at Suimeikan are designed to ensure a comfortable and memorable stay. Suimeikan offers a comprehensive range of amenities to cater to every need.
  • Enjoy a relaxing dip in the indoor and outdoor hot spring baths (onsen), available from 6:00 AM to 11:00 PM. Access is complimentary for all guests.
  • Indulge in a rejuvenating experience at the on-site spa, offering a variety of treatments. Spa services are available from 10:00 AM to 8:00 PM, with prices starting from AUD $80 for a 60-minute massage.
  • Stay active at the fitness centre, equipped with modern exercise machines. The fitness centre is open daily from 7:00 AM to 10:00 PM and is free for guests.
  • Families will appreciate the children's play area, available from 9:00 AM to 6:00 PM, offering a safe and fun space for younger guests.
  • Complimentary Wi-Fi is available throughout the property.
  • On-site parking is available for guests, with a daily fee of AUD $15.

Suimeikan Room Types

A variety of room types of Suimeikan are available to suit different preferences and group sizes, ensuring a comfortable stay for everyone.
  • Japanese Style Room:

    Experience traditional Japanese living with tatami mat flooring and futon bedding. These rooms typically offer serene garden views and include a private bathroom with a bathtub. All rooms are strictly non-smoking.
  • Western Style Room:

    These rooms feature comfortable Western-style beds and modern furnishings. Many offer city or mountain views and come with an en-suite bathroom, often including a bathtub. All rooms are strictly non-smoking.
  • Japanese-Western Style Room:

    A harmonious blend of both styles, these rooms offer the comfort of Western beds alongside traditional Japanese elements. Views vary, and a bathtub is usually included in the private bathroom. All rooms are strictly non-smoking.
  • Suimeikan Suite:

    For those seeking extra space and luxury, the suites offer expansive living areas, premium amenities, and often spectacular views. A bathtub is a standard feature in the en-suite bathroom. All rooms are strictly non-smoking.
Please note that Suimeikan does not currently offer pet-friendly rooms.

Suimeikan Dining & Restaurants

Savour the exquisite flavours of Japanese cuisine at Suimeikan's dining establishments.
  • Main Dining Hall:

    Offering a traditional Japanese breakfast buffet from 7:00 AM to 9:00 AM, with an estimated price of AUD $25 per person. For dinner, a multi-course Kaiseki dinner is served from 6:00 PM to 8:00 PM, with prices starting from AUD $70 per person.
  • Café & Bar:

    Enjoy light snacks, coffee, and local beverages from 10:00 AM to 10:00 PM. Light meals are priced from AUD $15.

Suimeikan Nearby Attractions and Activities

Gero-shi and its surrounding areas offer a wealth of attractions and activities for visitors to explore.
  • Gero Onsen Gassho Village:

    Step back in time at this charming open-air museum showcasing traditional Gassho-zukuri farmhouses, offering a glimpse into rural Japanese life.
  • Gero Onsen Shrine:

    A peaceful and spiritual site, perfect for a moment of reflection amidst the natural beauty.
  • Gero Onsen Funsenchi:

    Experience a unique outdoor hot spring bath where you can enjoy the therapeutic waters under the open sky.
  • Hida Folk Village (Hida no Sato):

    Located in nearby Takayama, this village features traditional houses from the Hida region, providing a rich cultural experience.
  • Mount Hakusan:

    For the adventurous, this majestic mountain offers hiking trails and breathtaking panoramic views of the Chubu region.
If you are looking for other activities around Suimeikan, check out the best deals on Traveloka: Recommended activities in Gero-shi!

How to Get to Suimeikan from the Airport

Navigating your journey to Suimeikan is straightforward, with several convenient options available. The airport transfer service of Suimeikan can be arranged in advance for a seamless arrival.
  • Train:

    From Chubu Centrair International Airport (NGO), take the Meitetsu μ-SKY Limited Express to Nagoya Station, then transfer to the JR Hida Wide View Limited Express train bound for Takayama, alighting at Gero Station. The total journey time is approximately 3-4 hours, with train fares costing around AUD $70-90 per person. From Gero Station, a short taxi ride (approx. AUD $15) or a 20-minute walk will bring you to Suimeikan.
  • Airport Transfer Service:

    Suimeikan can arrange private airport transfers directly from Chubu Centrair International Airport (NGO) or other major transport hubs. This service offers the utmost convenience and comfort, with prices starting from approximately AUD $300 for a one-way trip. Please contact the hotel directly to book this service.
  • Ride-hailing Service/Taxi:

    Taxis are available from Chubu Centrair International Airport (NGO) to Gero, but this is a long journey and can be very expensive, likely exceeding AUD $400. It is generally more cost-effective to use the train or arrange a hotel transfer.
For more options, explore airport transfer services.

Summary of Why You Should Choose to Stay at Suimeikan

Choosing Suimeikan for your Chubu getaway promises an authentic and deeply relaxing experience. With excellent Room availability at Suimeikan, you're sure to find the perfect accommodation for your needs.
  • Immerse yourself in the therapeutic waters of traditional Japanese onsen.
  • Experience genuine Japanese hospitality and a serene, natural environment.
  • Enjoy delicious, authentic Japanese cuisine.
  • Conveniently located for exploring the beauty of Gero-shi and the wider Chubu region.
  • A perfect blend of traditional charm and modern comfort.
Ready to experience the magic of Suimeikan? Booking Suimeikan is easy and can be done directly through Traveloka. Don't miss out on the chance to create lasting memories in one of Japan's most beautiful regions. Book budget hotels in Chubu and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Suimeikan

Bar, Cafe and Lounge Suimeikan
Bar, Cafe and Lounge
Swimming Pool Suimeikan
Swimming Pool
Entertainment Facility Suimeikan
Entertainment Facility
Fitness Center Suimeikan
Fitness Center
Functional Hall Suimeikan
Functional Hall

Things to Do

  • Karaoke
  • Health club
  • Indoor pool
  • Garden
  • Outdoor pool
  • Spa
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Nightclub
  • Tea service
  • Breakfast

General

  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Sports and Recreations

  • Game room
  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Train station pickup

Business Facilities

  • Conference rooms

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Suimeikan

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve access to the public bathing facility
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers train station pickup service from Gero station only. Extra beds and meals are not available for guests age 5 and younger. Children's meals are served to guests aged 6-9. Guests must be at least 20 years of age to stay in a smoking room.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Suimeikan
264
Number of floors in Suimeikan
10
Another facilities in Suimeikan
Karaoke, Health club, Indoor pool, Garden, Outdoor pool

Frequently asked questions about Suimeikan

What are available facilities at Suimeikan?
There are top facilites at Suimeikan such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Suimeikan?
The standard check-in time at Suimeikan is starting from 14:00 - 19:00 while the latest check-out time is at Before 11:00
Does Suimeikan provide breakfast?
Yes, Suimeikan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Suimeikan?
Suimeikan has a 4.0-star rating.
How many floors does Suimeikan have?
Suimeikan has 10.
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Suimeikan reviews and ratings

Overall Ratings & Reviews Suimeikan

Traveloka (18)
Other sources (635)
9.0
Exceptional
From 635 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Suimeikan

Number of reviews per page
20
40
Top reviews
Dawn
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked the triple bedroom and the room is huge. Beds were comfortable. There were 3 onsen in the hotel, pretty good but a little old. In fact this hotel feels a little old but overall it is still good, a traditional Japanese ryokan feel. The checking in was a little inefficient as we waited for a while until our turn to be brought to the room. Breakfast was a little chaotic, we were told that the breakfast buffet start at 650am-8am but at 7+am we were still queueing for table. Feel too early and being rushed to start the day. They have shuttle bus from the train station to the hotel, journey just 1-2 mins. Else it is also walkable like 5 mins.
Read More
Chi Kin
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very commercial onsen hotel with lots of staff onsite when checking in to a point it actually feels quite overwhelming. A nice touch when arriving where they allow you to drop off the luggage and drive into the parking lot where a mini shuttle is there to drive you back to the hotel but the negative is the next morning when you’re leaving you’re left dragging your luggage down a slight slope where it makes you feel like valued guest when you arrive but when you’re leaving they don’t really care especially when me and my partner went for a dip in the morning then proceeded to breakfast and thought we might have a Power Nap till 10:30 before hitting the road but to our surprise by the time we finished breakfast and got back to the room the mattress and the bedding was all cleaned up and it felt like they literally wanted you out which was kinda disappointing to say the least and it really didn’t make you feel like you’re on holidays. The sites had quite a few onsen options but the town shuts quite early so remember to get yourself sorted early or you may be stuck either paying resort priced restaurants or stuck eating convenient store food because there is not much open late in the evening so plan before you go for a dip. Additionally the rooms and in generally the hotel looks abit tired also. Overall not a great experience especially this was our first port of call since arriving in Nagoya. Not a great way to start the trip.
Read More
Orlando
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean but a little old and a couple spots creaked. Staff was friendly and helpful. The gym/pool was not free even though i had a suite and the buffet had a good variety but it was hell to walk around. The open air bath was really far away and was given 1 water bottle because i was solo? Again, on a suite? There may seem to be a lot of issues but it was still better than most 4 star hotels.
Read More
Jin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is amazing, room really clean and comfortable
Jianing
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Old hotel with character. Nice breakfast.
Theresa
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice hotel. They provide pickup from the Gero station to the hotel. The osen was the best and I love it.
De Quan Alex
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It would have been better if breakfast had been served as individual sets rather than a buffet. The buffet area felt quite overwhelming when everyone was trying to get their food, and some guests even cut the line. Serving breakfast at the tables would help create a more comfortable and orderly dining experience.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful.
Alexandra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Hot springs and everything one needed for the spa
Tat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Property is huge. Onsen water probably one of the best in Japan. Facilities varied but dated. Not much dining in the area. Staff good value for money.
yu jin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

It’s ok but definitely can improve more, especially on cleaning and maintaining properties.
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

There's staff to welcome and orientate us upon arrival. And since it's a large hotel with 3 buildings, the staff briefed us and walked us to the building where our room was. Nice breakfast and we have 3 onsens to choose from! It's also conveniently located within walking distance or a short drive to the main sights at Gero.
Jessie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great option close to the train stations. 3 onsens plus a pool and fitness center. Options to eat nearby. Would stay again.
Suk Jin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

I highly recommend the hotel.
Siok Leng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The hotel is big and could cater to big crowds without having the guests feeling overcrowding. The 3 onsens are spread over 3 different blocks of building but very walkable within indoor (hence no concern about rain or cold weather). Buffet breakfast was excellent with good spread of western and Japanese cuisine. Parking onsite is complimentary and the hotel is walkable to small town with eateries, shops and cafes. The option to have western and Japanese beddings in the room is good especially when travelling with elderly. The young ones can experience sleeping on tatami while the western bedding provides comfort for the elderly.
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Ollie
icon-with Partner
with Partner
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Wished they would have told us we needed a reservation to eat at any of the restaurants at the hotel. Check in was a little hectic but efficient. The room was very nice and comfortable.
Verified traveler
icon-
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

At check in, the staffs handles the luggage for Japanese visitors ONLY, not anyone else. All 3 onsite restaurants serve reservations only, no walk-ins, and the staffs doesn’t tell you at all until you found out yourselves. No in-room slippers besides the one wears within the hotel. No hair brush at all, there’s only one in the public onsen area which was terribly dirty that used by everyone. The outdoor onsen was okay, but the panoramic onsen has water keep dripping down to your head from the ceiling because of the steams. The room is the smallest comparing to other onsen hotels, the TV is very small, the bathroom is extremely small and dirty, the shower curtain has dead bug, stains, mildew and mold on it. The buffet breakfast is very poor and simply me, not much varieties, plus 85% of stuffs are vegetarian, the restaurant closes at 10am, but they STOP refilling any of the food trays anymore from 9am at one of the mornings during my stay. This is totally should not be rated as a 4 star hotel, you feel like been staying at a 2.5 star ryokan!!! No services and not clean. Will never ever staying here again and totally not recommended.
Read More
POH INN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Restaurant manager does NOT dare to manage noisy diners who were obviously a disturbing to others in the same limited space. Not the right attitude even though the customers are fellow Japanese.
Hiroko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very quiet and safe. Traditional Japanese atmosphere. We love it very much.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Beautiful onsen. And so many different choices.
Number of reviews per page
20
40

Ready to make up your mind?

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Suimeikan

Traveloka (18)
Other sources (635)
9.0
Exceptional
From 635 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Suimeikan

Number of reviews per page
20
40
Top reviews
Dawn
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked the triple bedroom and the room is huge. Beds were comfortable. There were 3 onsen in the hotel, pretty good but a little old. In fact this hotel feels a little old but overall it is still good, a traditional Japanese ryokan feel. The checking in was a little inefficient as we waited for a while until our turn to be brought to the room. Breakfast was a little chaotic, we were told that the breakfast buffet start at 650am-8am but at 7+am we were still queueing for table. Feel too early and being rushed to start the day. They have shuttle bus from the train station to the hotel, journey just 1-2 mins. Else it is also walkable like 5 mins.
Read More
Chi Kin
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very commercial onsen hotel with lots of staff onsite when checking in to a point it actually feels quite overwhelming. A nice touch when arriving where they allow you to drop off the luggage and drive into the parking lot where a mini shuttle is there to drive you back to the hotel but the negative is the next morning when you’re leaving you’re left dragging your luggage down a slight slope where it makes you feel like valued guest when you arrive but when you’re leaving they don’t really care especially when me and my partner went for a dip in the morning then proceeded to breakfast and thought we might have a Power Nap till 10:30 before hitting the road but to our surprise by the time we finished breakfast and got back to the room the mattress and the bedding was all cleaned up and it felt like they literally wanted you out which was kinda disappointing to say the least and it really didn’t make you feel like you’re on holidays. The sites had quite a few onsen options but the town shuts quite early so remember to get yourself sorted early or you may be stuck either paying resort priced restaurants or stuck eating convenient store food because there is not much open late in the evening so plan before you go for a dip. Additionally the rooms and in generally the hotel looks abit tired also. Overall not a great experience especially this was our first port of call since arriving in Nagoya. Not a great way to start the trip.
Read More
Orlando
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was clean but a little old and a couple spots creaked. Staff was friendly and helpful. The gym/pool was not free even though i had a suite and the buffet had a good variety but it was hell to walk around. The open air bath was really far away and was given 1 water bottle because i was solo? Again, on a suite? There may seem to be a lot of issues but it was still better than most 4 star hotels.
Read More
Jin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is amazing, room really clean and comfortable
Jianing
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Old hotel with character. Nice breakfast.
Theresa
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice hotel. They provide pickup from the Gero station to the hotel. The osen was the best and I love it.
De Quan Alex
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It would have been better if breakfast had been served as individual sets rather than a buffet. The buffet area felt quite overwhelming when everyone was trying to get their food, and some guests even cut the line. Serving breakfast at the tables would help create a more comfortable and orderly dining experience.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Check in staff were exceptional! Although we speak some Nihongo, a technically Eigo-competent staffer clearly explained all aspects essential to our visit. Very helpful.
Alexandra
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Hot springs and everything one needed for the spa
Tat
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Property is huge. Onsen water probably one of the best in Japan. Facilities varied but dated. Not much dining in the area. Staff good value for money.
yu jin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

It’s ok but definitely can improve more, especially on cleaning and maintaining properties.
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

There's staff to welcome and orientate us upon arrival. And since it's a large hotel with 3 buildings, the staff briefed us and walked us to the building where our room was. Nice breakfast and we have 3 onsens to choose from! It's also conveniently located within walking distance or a short drive to the main sights at Gero.
Jessie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great option close to the train stations. 3 onsens plus a pool and fitness center. Options to eat nearby. Would stay again.
Suk Jin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

I highly recommend the hotel.
Siok Leng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The hotel is big and could cater to big crowds without having the guests feeling overcrowding. The 3 onsens are spread over 3 different blocks of building but very walkable within indoor (hence no concern about rain or cold weather). Buffet breakfast was excellent with good spread of western and Japanese cuisine. Parking onsite is complimentary and the hotel is walkable to small town with eateries, shops and cafes. The option to have western and Japanese beddings in the room is good especially when travelling with elderly. The young ones can experience sleeping on tatami while the western bedding provides comfort for the elderly.
Read More
Ollie
icon-with Partner
with Partner
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Wished they would have told us we needed a reservation to eat at any of the restaurants at the hotel. Check in was a little hectic but efficient. The room was very nice and comfortable.
Verified traveler
icon-
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

At check in, the staffs handles the luggage for Japanese visitors ONLY, not anyone else. All 3 onsite restaurants serve reservations only, no walk-ins, and the staffs doesn’t tell you at all until you found out yourselves. No in-room slippers besides the one wears within the hotel. No hair brush at all, there’s only one in the public onsen area which was terribly dirty that used by everyone. The outdoor onsen was okay, but the panoramic onsen has water keep dripping down to your head from the ceiling because of the steams. The room is the smallest comparing to other onsen hotels, the TV is very small, the bathroom is extremely small and dirty, the shower curtain has dead bug, stains, mildew and mold on it. The buffet breakfast is very poor and simply me, not much varieties, plus 85% of stuffs are vegetarian, the restaurant closes at 10am, but they STOP refilling any of the food trays anymore from 9am at one of the mornings during my stay. This is totally should not be rated as a 4 star hotel, you feel like been staying at a 2.5 star ryokan!!! No services and not clean. Will never ever staying here again and totally not recommended.
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POH INN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Restaurant manager does NOT dare to manage noisy diners who were obviously a disturbing to others in the same limited space. Not the right attitude even though the customers are fellow Japanese.
Hiroko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very quiet and safe. Traditional Japanese atmosphere. We love it very much.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Beautiful onsen. And so many different choices.
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