Sutton Place Hotel Ueno

Hotels
7.9
/10
Pleasant
253 reviews

What Guests Say About Their Stay

JARUWAN KHANTHAWONG
9.4
/ 10
Luggage overnight. If you come back to the hotel again. Delivery to the airport via Japan post, but must be sent before 4 pm.
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Wannita J.
8.6
/ 10
Good location near train and tourist attraction. Service and comfort are at an acceptable level.
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sujin k.
10.0
/ 10
Convenient, clean rooms, good service too.
See original
Phillip
10.0
/ 10
Very conveniently located 5 minutes walk from Ueno Station. Easy check in and check out. Across the road is a 711. Exhaust fans in bathroom would be good in winter as high condensation after 4 people showering.
Andrea
10.0
/ 10
Great stay! Prime location. It’s close to Ueno station and the Ueno Kesei Skyliner if you’re flying in from Narita Airport. The rooms are small, and the bathroom layout is different than what you see in most Tokyo hotels, but it’s cozy. Most staff didn’t speak English but they’re so great and will help with anything! Will be back soon!
In the Area
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7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005

Main Facilities

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WiFi
Staying at Sutton Place Hotel Ueno is a good choice when you are visiting Ueno.
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What's around Sutton Place Hotel Ueno

7-chome-8-23 Ueno, Tokyo, Taito, Kanto, Japan, 110-0005
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Discover More About Sutton Place Hotel Ueno

Location


Staying at Sutton Place Hotel Ueno is a good choice when you are visiting Ueno.

About Sutton Place Hotel Ueno

Staying at Sutton Place Hotel Ueno will surely satisfy you with its great hospitality and affordable price.

All facilities in Sutton Place Hotel Ueno

Others Sutton Place Hotel Ueno
Others

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Front desk

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sutton Place Hotel Ueno

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

The front desk is open daily from 4:30 PM - 8:30 PM. The front desk is staffed during limited hours.

Check-in/Check-out Time

Check-in:
16:30 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 16:30 - 00:00 - to 11:00
Available rooms at Sutton Place Hotel Ueno
50
Number of floors in Sutton Place Hotel Ueno
11
Another facilities in Sutton Place Hotel Ueno
Smoke-free area, Safety deposit box, Others, Laundry service, Luggage storage

Frequently asked questions about Sutton Place Hotel Ueno

What are available facilities at Sutton Place Hotel Ueno?
There are top facilites at Sutton Place Hotel Ueno such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sutton Place Hotel Ueno?
The standard check-in time at Sutton Place Hotel Ueno is starting from 16:30 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has a 2.5-star rating.
How many floors does Sutton Place Hotel Ueno have?
Sutton Place Hotel Ueno has 11.
How many rooms are available at Sutton Place Hotel Ueno?
Sutton Place Hotel Ueno has 50.
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Sutton Place Hotel Ueno reviews and ratings

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (208)
7.8
Pleasant
From 208 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveller Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Levy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean
Mei
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very convenient location, a lot of dining options around area.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Dexter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Overall pretty good experience. The blinds was letting in light when the sun rises even though it's closed. There's little areas where the light goes through. No room cleaning for consecutive night stay. Also self service to get new towels and amenities and you'll have to throw away trash daily. About 5-8 mins walk to Ueno station which is convenient. There's also 7-11 and Family mart nearby. Staff are friendly and polite. Easy check-in and check-out.
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Dean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Road noise, and curtins let alot of light through but still i nice friendly place to stay
riley
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Good stay, just the occasional japanese bug
Victoria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The picture on Expedia looks like a nice proper hotel. Surprise to find it hidden along the shops. Have to take an old lift to the lobby. The place is clean as per Japanese standard. Room is big for 3 of us. Looks like student accommodation. No view though. Location very convenient to UENo station. Staff are polite.
Wei Jie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Blinds on the window allow you to be greeted by the sunrise each morning. Hotel guest need to clear rubbish and linen on their own rach day.
Kai Kwong
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

This is a affordable place to stay, it's location is good. It has high CP value. I recommend the hotel to remove the chair to save some space.
Verified traveler
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The reception has limited time. Although the hotel leaves us the contact number when staff are not around, it didn’t work for a while. I needed to leave a luggage in the morning until the next stay after a week. I almost missed the flight as none responded to my calls.
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very conveniently located 5 minutes walk from Ueno Station. Easy check in and check out. Across the road is a 711. Exhaust fans in bathroom would be good in winter as high condensation after 4 people showering.
Veerasit
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Moderate price for good room size, walkable area, Check-in time at 16:30 is too late, no breakfast provided but lots of fast food restaurant in the area
Grace
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room is small like most Japan hotel. Even the check in lobby area is rather small. But conveniently located.
Sin man chris
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Not clean
Jingjing
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Couldn’t sleep because the room facing to the highway and it is very noisy in the middle of night .
James
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Card keys will be more convenient
Pioray
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excellent Service
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Sutton Place Hotel Ueno

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sutton Place Hotel Ueno

Traveloka (45)
Other sources (208)
7.8
Pleasant
From 208 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sutton Place Hotel Ueno

Number of reviews per page
20
40
Top reviews
Stacey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, quiet, clean and easy overnight from Narita airport.
s
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet, good location, Great staff.
Christopher
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

This is a decent stay for a single night, or a place just to crash. Great location, but very old and basic hotel. A bit overpriced for a 2 star hotel.
Levy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean
Mei
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very convenient location, a lot of dining options around area.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Sutton is a hotel that is casual hotel conveniently located with a friendly staff.
Dexter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Overall pretty good experience. The blinds was letting in light when the sun rises even though it's closed. There's little areas where the light goes through. No room cleaning for consecutive night stay. Also self service to get new towels and amenities and you'll have to throw away trash daily. About 5-8 mins walk to Ueno station which is convenient. There's also 7-11 and Family mart nearby. Staff are friendly and polite. Easy check-in and check-out.
Read More
Dean
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Road noise, and curtins let alot of light through but still i nice friendly place to stay
riley
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Good stay, just the occasional japanese bug
Victoria
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The picture on Expedia looks like a nice proper hotel. Surprise to find it hidden along the shops. Have to take an old lift to the lobby. The place is clean as per Japanese standard. Room is big for 3 of us. Looks like student accommodation. No view though. Location very convenient to UENo station. Staff are polite.
Wei Jie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Blinds on the window allow you to be greeted by the sunrise each morning. Hotel guest need to clear rubbish and linen on their own rach day.
Kai Kwong
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

This is a affordable place to stay, it's location is good. It has high CP value. I recommend the hotel to remove the chair to save some space.
Verified traveler
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

The reception has limited time. Although the hotel leaves us the contact number when staff are not around, it didn’t work for a while. I needed to leave a luggage in the morning until the next stay after a week. I almost missed the flight as none responded to my calls.
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Very conveniently located 5 minutes walk from Ueno Station. Easy check in and check out. Across the road is a 711. Exhaust fans in bathroom would be good in winter as high condensation after 4 people showering.
Veerasit
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Moderate price for good room size, walkable area, Check-in time at 16:30 is too late, no breakfast provided but lots of fast food restaurant in the area
Grace
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room is small like most Japan hotel. Even the check in lobby area is rather small. But conveniently located.
Sin man chris
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Not clean
Jingjing
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Couldn’t sleep because the room facing to the highway and it is very noisy in the middle of night .
James
icon-Business
Business
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Card keys will be more convenient
Pioray
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excellent Service
Number of reviews per page
20
40