Mandarin Oriental, Macau

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9.6
/10
Exceptional
383 reviews

What Guests Say About Their Stay

Henry

10.0
/ 10
Fantastic stay. Everything was perfect. The staff were attentive to every need. We honestly couldn’t recommend this hotel enough!

Kathleen

10.0
/ 10
Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.

Amy

10.0
/ 10
It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!
In the Area
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Avenida Dr Sun Yat Sen, NAPE, Sé, Macau City Center, Macau

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
Staying at Mandarin Oriental, Macau is a good choice when you are visiting Sé. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Macau

Avenida Dr Sun Yat Sen, NAPE, Sé, Macau City Center, Macau
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Lobby Mandarin Oriental, Macau
Lobby 2 Mandarin Oriental, Macau

Discover More About Mandarin Oriental, Macau

The Charm of Mandarin Oriental, Macau

For Australian travellers seeking a luxurious and convenient base in Macau, the Mandarin Oriental, Macau stands out as an exceptional choice. This five-star hotel offers a sophisticated retreat with impeccable service, world-class amenities, and a prime location that caters to both leisure and business needs. Whether you're drawn to Macau's vibrant entertainment scene, its rich cultural heritage, or simply a desire for a comfortable and stylish stay, Mandarin Oriental, Macau promises an unforgettable experience. Rates at Mandarin Oriental, Macau start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Mandarin Oriental, Macau

Mandarin Oriental, Macau is situated in the heart of the vibrant Macau City Center, specifically within the prestigious NAPE (New Macau Peninsula) district. This prime location places you within easy reach of the city's most exciting attractions and business hubs. The hotel is conveniently located approximately a 15-minute drive from Macau International Airport, offering straightforward access for arriving guests. While Macau is known for its walkability in certain areas, the hotel's central position also means that key transport links are readily accessible, making it easy to explore further afield. The surrounding area is a dynamic mix of modern architecture and cultural landmarks, with a lively atmosphere that appeals to those who enjoy being at the centre of the action. You'll find yourself close to a variety of dining options and entertainment venues, all within a short stroll or a quick taxi ride.

Guest Facilities and Services at Mandarin Oriental, Macau

Guest facilities at Mandarin Oriental, Macau are designed to ensure a comfortable and enjoyable stay for every traveller. Understanding the preferences of Australian guests, the hotel provides a range of amenities that enhance convenience and relaxation. High-speed Wi-Fi is available throughout the property, keeping you connected. For those who like to maintain their fitness routine, a well-equipped fitness centre is on hand. The hotel also boasts excellent dining options, including a delightful breakfast spread that often features a variety of international and local choices, ensuring a great start to your day, much like the café culture Australians appreciate. A 24-hour front desk is staffed by a friendly and professional team, ready to assist with any queries or requests, providing peace of mind throughout your visit. Secure luggage storage is also available, allowing you to make the most of your time in Macau without being weighed down.

Room Information and Stay Experience at Mandarin Oriental, Macau

The hotel offers a selection of beautifully appointed rooms and suites, each designed to be a sanctuary of comfort and style. The room types of Mandarin Oriental, Macau are crafted to provide a luxurious living space, featuring plush bedding, elegant furnishings, and state-of-the-art climate control systems to ensure your comfort in any season. Guests can expect meticulously clean and well-maintained bathrooms, equipped with premium amenities. The focus is on creating an environment that is both sophisticated and relaxing, allowing you to unwind after a day of exploring Macau. Each room is a testament to the hotel's commitment to quality and guest satisfaction, providing a serene escape from the bustling city outside.

Recommended Nearby Dining and Cafes around Mandarin Oriental, Macau

The Macau City Center, where Mandarin Oriental, Macau is located, is a culinary hotspot. Guests will find a diverse array of dining experiences just a stone's throw away. From sophisticated international cuisine to authentic local Macanese dishes, there's something to tantalise every palate. The area is also dotted with charming cafes, perfect for enjoying a morning coffee or a leisurely brunch, echoing the Australian love for great coffee and relaxed café culture. Many establishments offer delicious breakfast options, including hearty buffets and à la carte menus that can satisfy even the most discerning tastes. Exploring the local food scene is an integral part of the Macau experience, and the hotel's location makes it incredibly easy to discover hidden gems and popular eateries alike.

Popular Attractions and Activities near Mandarin Oriental, Macau

Mandarin Oriental, Macau is ideally positioned to explore the best of Macau. Within easy reach, you can discover a wealth of attractions that showcase the city's unique blend of Portuguese and Chinese heritage.

  • A-Ma Temple:

    One of Macau's oldest and most revered temples, dedicated to the sea goddess Mazu.
  • Ruins of St. Paul's:

    The iconic facade of a 17th-century church, a UNESCO World Heritage site and a symbol of Macau.
  • Senado Square:

    A vibrant public space with Portuguese pavement, surrounded by historic buildings and bustling with activity.
  • Macau Tower Convention and Entertainment Centre:

    Offering breathtaking panoramic views of the city and thrilling adventure activities.
  • Fisherman's Wharf:

    A themed entertainment complex with a variety of shops, restaurants, and attractions inspired by different cultures.
If you are looking for other activities around Mandarin Oriental, Macau, check out the best deals on Traveloka: Recommended activities in Macau!

How to Get to Mandarin Oriental, Macau from the Airport

Navigating your way to Mandarin Oriental, Macau from Macau International Airport is straightforward, with several convenient transportation options available. The airport transfer service of Mandarin Oriental, Macau is easily accessible.

  • Airport Link Trains:

    While Macau does not have a direct airport train link to the city centre, integrated transport systems can connect you via other modes.
  • Airport Shuttle Buses:

    Regular shuttle bus services operate from the airport to various points in the city, offering an economical way to travel.
  • Public Metered Taxis:

    Taxis are readily available at the airport and provide a direct and convenient way to reach the hotel.
  • Rideshare Services:

    You can also opt for a rideshare service for a comfortable and efficient journey to your accommodation.
For a seamless travel experience, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Mandarin Oriental, Macau

Mandarin Oriental, Macau offers a compelling combination of luxury, comfort, and convenience, making it an ideal choice for Australian travellers.

  • Prime Location:

    Situated in the vibrant Macau City Center, with easy access to attractions and transport.
  • Exceptional Service:

    Experience the renowned hospitality and attention to detail that the Mandarin Oriental brand is known for.
  • Luxurious Comfort:

    Enjoy elegantly appointed rooms with modern amenities and climate control for a restful stay.
  • Convenient Facilities:

    Benefit from a range of guest services designed to enhance your experience.
Ready to experience the best of Macau? Check room availability at Mandarin Oriental, Macau and Book Mandarin Oriental, Macau today through Traveloka for a seamless booking process.
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All facilities in Mandarin Oriental, Macau

Entertainment Facility Mandarin Oriental, Macau
Entertainment Facility
Functional Hall Mandarin Oriental, Macau
Functional Hall
Common Space Mandarin Oriental, Macau
Common Space
Lobby Mandarin Oriental, Macau
Lobby
Accommodation Services Mandarin Oriental, Macau
Accommodation Services

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Health club
  • Sauna
  • Steam room
  • Pool sun loungers

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Safety deposit box

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Smoking area
  • Banquet

Family-friendly Facilities

  • Children pool

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental, Macau

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Macau
213
Number of floors in Mandarin Oriental, Macau
23
Another facilities in Mandarin Oriental, Macau
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked questions about Mandarin Oriental, Macau

What are available facilities at Mandarin Oriental, Macau?
There are top facilites at Mandarin Oriental, Macau such as Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Macau?
The standard check-in time at Mandarin Oriental, Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Macau provide breakfast?
Yes, Mandarin Oriental, Macau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Macau?
Mandarin Oriental, Macau has a 5.0-star rating.
How many floors does Mandarin Oriental, Macau have?
Mandarin Oriental, Macau has 23.
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Mandarin Oriental, Macau reviews and ratings

9.6
Exceptional
From 381 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveller Reviews Mandarin Oriental, Macau

Number of reviews per page
20
40
Top reviews
Kwok
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, very nice and friendly staffs but not very convenient place
Jin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel
Jack
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good service
Nicola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything . Excellent property
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Fantastic stay. Everything was perfect. The staff were attentive to every need. We honestly couldn’t recommend this hotel enough!
YIM
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good stay
Marwan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great service and hotel accomodations
Joie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Staff was outstanding!
rui
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great location and beautiful rooms and breakfast
jimmy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Liked everything
Sammy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Service was at the top. Best hotel so far.
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.
Yang
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

All is good
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!
Yun xi
icon-Business Family
Business Family
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Its perfect!
Ho Chee
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!
Read More
Chee Kong
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

very personalized service Including red wine in the room Different channels AirPlay on TV Sea View overlooking the Macau Tower And Fireworks The Best Hotel in Macau!
Tsz Kwan Phoebe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Delayed checkin weak air condition upon arrival Polite staffs great view
Wing John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Mandarin Oriental, Macau

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 381 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mandarin Oriental, Macau

Number of reviews per page
20
40
Top reviews
Kwok
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, very nice and friendly staffs but not very convenient place
Jin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel
Jack
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good service
Nicola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything . Excellent property
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Fantastic stay. Everything was perfect. The staff were attentive to every need. We honestly couldn’t recommend this hotel enough!
YIM
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Good stay
Marwan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great service and hotel accomodations
Joie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nice
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Staff was outstanding!
rui
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great location and beautiful rooms and breakfast
jimmy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Liked everything
Sammy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Service was at the top. Best hotel so far.
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.
Yang
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

All is good
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!
Yun xi
icon-Business Family
Business Family
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Its perfect!
Ho Chee
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!
Read More
Chee Kong
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

very personalized service Including red wine in the room Different channels AirPlay on TV Sea View overlooking the Macau Tower And Fireworks The Best Hotel in Macau!
Tsz Kwan Phoebe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Delayed checkin weak air condition upon arrival Polite staffs great view
Wing John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40