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Mandarin Oriental, Macau

Name: Mandarin Oriental, Macau
Address: Avenida Dr Sun Yat Sen, NAPE, Sé, Macau City Center, Macau, Avenida Dr Sun Yat Sen, NAPE, Macau, Macau
Rating: 9.6

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9.6

/10

Exceptional

391 reviews

What Guests Say About Their Stay

Ginette

10.0

/ 10

Service impeccable. Chambre avec une vue incroyable sur Macau. Confort de la literie top notch. Rien n’était trop demander pour le bureau des concierges. Ils ont tout fait pour rendre mon séjour parfait. Hôtel superbement bien placé. J’y retournerai sans hésiter. Un vrai 5*.

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Michael

10.0

/ 10

The hotel stay is wonderful. The staff are very helpful. The hotel is very luxurious. Not only did the staff cleaned the room, they also organized my stuff. Highly recommended.

Henry

10.0

/ 10

Fantastic stay. Everything was perfect. The staff were attentive to every need. We honestly couldn’t recommend this hotel enough!

In the Area

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Avenida Dr Sun Yat Sen, NAPE, Sé, Macau City Center, Macau

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Children pool

Laundry service

Luggage storage

Elevator

Health club

Business facilities

Wheelchair accessible

Mandarin Oriental, Macau is a 5-star hotels that has been welcoming guests since 2010. Mandarin Oriental, Macau is part of Mandarin Oriental under Mandarin Oriental Hotel Group. There are 213 rooms spread across 23 floors.

What's around Mandarin Oriental, Macau

Avenida Dr Sun Yat Sen, NAPE, Sé, Macau City Center, Macau

Discover More Places

Discover More About Mandarin Oriental, Macau

General Information

Location

Located at Avenida Dr Sun Yat Sen, NAPE in Macau, Macao. Those looking to explore will find Yixianhu Park, Zhongshan Museum of Art, and Cheung Sha Beach nearby. Closest airport is Macau Intl, 5.961 km away from the accommodation.

Facilities & Amenities

Mandarin Oriental, Macau has Outdoor pool, Poolside bar, Children pool, Laundry service, Luggage storage, and more.

Business Facilities

For guests traveling for work, Mandarin Oriental, Macau has Business facilities and Conference rooms available.

Contact

Phone number: 853 880-58888

All facilities in Mandarin Oriental, Macau

Facility

Outdoor pool

Poolside bar

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Lobby

Guest Services

24-hour front desk
Express check-in
Luggage storage
Concierge
Porter
Laundry Service
Express check-out
Multilingual staff
Wedding service

Activity & Leisure

Full Serviced Spa
Spa Treatment Rooms
Outdoor pool
On-Site Spa
Health club
Steam bath
Sauna
Pool sun loungers

Public Facilities

Elevator
Coffee/Tea in common areas
Safety deposit box

Accessibility

Wheelchair Accessible On-Site
Step-Free Path to Entrance
Assistive Listening Device
Wheelchair accessible
Braille/Raised signage
Assistive Listening Device Meeting Rooms
Well Lit Entrance Path

Nearby Facilities

Shopping On-Site

Business Facilities

Meeting Room
Business facilities
Conference space
Wheelchair Accessible Business Facility

Accommodation Facilities

Smoking area
Banquet Hall

Family & Kids

Children's pool

Meals & Dining

Breakfast
Poolside Bar

Sports & Recreation

Fitness Facilities

Accommodation Policy & General Information in Mandarin Oriental, Macau

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

Pool access available from 7:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Mandarin Oriental, Macau	213
Number of floors in Mandarin Oriental, Macau	23
Another facilities in Mandarin Oriental, Macau	24-hour front desk, Express check-in, Luggage storage, Concierge, Porter

Frequently asked question in Mandarin Oriental, Macau

What is normal check-in & check-out time at Mandarin Oriental, Macau?

The standard check-in time at Mandarin Oriental, Macau is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Mandarin Oriental, Macau?

Mandarin Oriental, Macau is a 5.0-star hotel.

How many floors does Mandarin Oriental, Macau have?

Mandarin Oriental, Macau has 23 floors.

How many rooms are available at Mandarin Oriental, Macau?

Mandarin Oriental, Macau has 213 rooms in total.

What do past guests say about Mandarin Oriental, Macau?

Mandarin Oriental, Macau is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Mandarin Oriental, Macau

Overall Ratings & Reviews Mandarin Oriental, Macau

Traveloka (2)

Other sources (389)

9.6

Exceptional

From 389 reviews

Cleanliness

9.8

Room Comfort

9.6

Location

8.8

Service and Facilites

9.6

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Traveler Reviews Mandarin Oriental, Macau

Number of reviews per page

Top reviews

Takeo

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

amazing service, would love to visit again.

Ginette

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Michael

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The hotel stay is wonderful. The staff are very helpful. The hotel is very luxurious. Not only did the staff cleaned the room, they also organized my stuff. Highly recommended.

Kwok

Family

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean room, very nice and friendly staffs but not very convenient place

Jin

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel

Jack

Leisure

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Good service

Nicola

Leisure with Partner

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

Everything . Excellent property

Henry

Leisure Family

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Fantastic stay. Everything was perfect. The staff were attentive to every need. We honestly couldn’t recommend this hotel enough!

YIM

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Good stay

Marwan

Leisure with Partner

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Great service and hotel accomodations

Joie

Leisure Family

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Nice

Ronald

with Partner

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Staff was outstanding!

rui

Friends and family Family

10.0

/10

Reviewed 62 week(s) ago

Hotels.com verified review

Great location and beautiful rooms and breakfast

jimmy

Leisure Family

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Liked everything

Sammy

Leisure Family

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Service was at the top. Best hotel so far.

Kathleen

Leisure with Partner

10.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.

Yang

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

All is good

Amy

Leisure with Partner

10.0

/10

Reviewed 90 week(s) ago

Expedia Group verified review

It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!

Yun xi

Business Family

10.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Its perfect!

Ho Chee

10.0

/10

Reviewed 97 week(s) ago

Expedia Group verified review

Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.