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De Grande Suite formerly known as Paragon City Hotel

Hotels
6.7
/10
Pleasant
120 reviews
In the Area
See Map
1, Jalan Dato Haji Megat Khas, Taman Bandaraya Utama, Ipoh, Kinta, Perak, Malaysia, 31400

Main Facilities

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AC
Parking
WiFi
note: hotel was previously named Paragon City Hotel De Grande Suite formerly known as Paragon City Hotel is a hotel is located at Ipoh. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around De Grande Suite formerly known as Paragon City Hotel

1, Jalan Dato Haji Megat Khas, Taman Bandaraya Utama, Ipoh, Kinta, Perak, Malaysia, 31400
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Lobby De Grande Suite formerly known as Paragon City Hotel
Exterior 2 De Grande Suite formerly known as Paragon City Hotel

Discover More About De Grande Suite formerly known as Paragon City Hotel

Discover De Grande Suite formerly known as Paragon City Hotel: Your Gateway to Perak

Welcome to De Grande Suite formerly known as Paragon City Hotel, a premier accommodation choice nestled in the heart of Perak, Malaysia. Whether you're visiting for business or leisure, De Grande Suite formerly known as Paragon City Hotel offers a comfortable and convenient base for exploring all that this vibrant region has to offer. Room rates at De Grande Suite formerly known as Paragon City Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

De Grande Suite formerly known as Paragon City Hotel Location

De Grande Suite formerly known as Paragon City Hotel is strategically situated in Ipoh, the capital city of Perak. Located approximately 3 kilometres from the city centre, the hotel provides easy access to key business districts, popular tourist attractions, and a thriving local scene. The atmosphere here is one of convenient urban living, with a blend of historical charm and modern development. You'll find yourself close to a vibrant café culture and weekend markets, perfect for immersing yourself in the local lifestyle. For those arriving by public transport, the nearest major train station is Ipoh Railway Station, which is a short ride-hailing service trip away, making it a breeze to connect with other parts of Malaysia.

De Grande Suite formerly known as Paragon City Hotel Facilities & Services

Facilities for guests at De Grande Suite formerly known as Paragon City Hotel are designed to ensure a comfortable and enjoyable stay.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A well-equipped fitness centre is open from 6:00 AM to 10:00 PM, allowing you to maintain your workout routine. Access is complimentary for all guests.
  • The outdoor swimming pool, operating from 8:00 AM to 7:00 PM, offers a refreshing escape from the tropical heat. A small fee of AUD $5 per person may apply for non-guests.
  • For families travelling with children, a dedicated children's play area is available, ensuring little ones have plenty of fun.
  • On-site parking is available for guests, with secure parking options at a rate of AUD $10 per day.
  • A 24-hour front desk is always ready to assist with any queries or requests.
  • Room service is available from 7:00 AM to 10:00 PM, offering convenience for those who prefer to dine in.

De Grande Suite formerly known as Paragon City Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of De Grande Suite formerly known as Paragon City Hotel. Whether you're travelling solo, as a couple, or with family, there's a perfect room to suit your needs.
  • Deluxe Room:

    These rooms offer a comfortable stay with either a city view or a park view. All Deluxe Rooms are strictly non-smoking and feature a private bathroom, some of which include a bathtub.
  • Executive Suite:

    For those seeking a little more space and luxury, the Executive Suite provides enhanced amenities and a separate living area. Enjoy stunning city views from your room. These suites are non-smoking and include a bathtub.
  • Family Room:

    Designed to accommodate families, these spacious rooms offer ample sleeping arrangements and are perfect for those travelling with children. Enjoy a comfortable stay with a park view. All Family Rooms are non-smoking and include a bathtub.
Please note that De Grande Suite formerly known as Paragon City Hotel does not currently offer pet-friendly rooms.

De Grande Suite formerly known as Paragon City Hotel Dining & Restaurants

Savour a variety of culinary delights at De Grande Suite formerly known as Paragon City Hotel. The hotel boasts an on-site restaurant and a cozy café, catering to different tastes and preferences.
  • The Grand Bistro:

    Enjoy a delightful breakfast buffet featuring a range of local and international dishes. For lunch and dinner, the bistro offers a menu of modern Malaysian cuisine with a touch of international flair. Estimated price per person for dinner is AUD $30. The Grand Bistro is open daily from 6:30 AM to 10:00 PM.
  • The Cozy Corner Café:

    Perfect for a casual bite or a refreshing beverage, the café serves light snacks, pastries, and specialty coffees. It's an ideal spot to relax and unwind. The Cozy Corner Café operates from 9:00 AM to 6:00 PM daily.

De Grande Suite formerly known as Paragon City Hotel Nearby Attractions and Activities

De Grande Suite formerly known as Paragon City Hotel is ideally located for exploring the rich cultural heritage and natural beauty of Perak.
  • Kek Lok Tong Cave Temple and Zen Gardens:

    Immerse yourself in the tranquility of this stunning cave temple, adorned with intricate Buddhist statues and surrounded by lush gardens.
  • Lost World of Tambun:

    A popular theme park offering thrilling rides, a water park, and a unique hot springs experience, perfect for a day of family fun.
  • Ipoh Old Town:

    Wander through the charming streets of Ipoh's historic district, known for its colonial architecture, vibrant street art, and delicious local food.
  • Sam Poh Tong Temple:

    Discover another magnificent cave temple, featuring a serene Buddha statue and a beautiful garden setting.
  • Concubine Lane:

    Explore this historic alleyway, once a playground for wealthy Chinese tycoons, now a bustling street filled with trendy cafes and souvenir shops.
If you are looking for other activities around De Grande Suite formerly known as Paragon City Hotel, check out the best deals on Traveloka: Recommended activities in Ipoh!

How to Get to De Grande Suite formerly known as Paragon City Hotel from the Airport

Getting to De Grande Suite formerly known as Paragon City Hotel from the nearest airport, Sultan Azlan Shah Airport (IPH), is straightforward and offers several convenient options. The airport transfer service of De Grande Suite formerly known as Paragon City Hotel can be arranged for a seamless arrival.
  • Airport Shuttle Bus:

    While there isn't a direct airport shuttle bus service to the hotel, you can take a local bus from the airport to the Ipoh city centre and then a short ride-hailing service or taxi to the hotel. The bus fare is approximately AUD $2.
  • Ride-hailing Service:

    This is a popular and convenient option. You can book a ride-hailing service directly from the airport terminal to De Grande Suite formerly known as Paragon City Hotel. The journey typically takes around 15-20 minutes and costs approximately AUD $10-15, depending on traffic.
  • Metered Airport Taxi:

    Taxis are readily available at the airport. A metered taxi to the hotel will cost around AUD $15-20.
  • Hotel Private Airport Transfer:

    For a more personalized and comfortable experience, you can pre-book a private airport transfer through the hotel. This service offers door-to-door convenience. Contact the hotel directly for pricing and booking details. You can also explore various airport transfer services on Traveloka.
How to get to De Grande Suite formerly known as Paragon City Hotel from the airport is made easy with these options.

Summary of Why You Should Choose to Stay at De Grande Suite formerly known as Paragon City Hotel

When considering your accommodation in Perak, De Grande Suite formerly known as Paragon City Hotel stands out for its excellent location, comprehensive facilities, and comfortable rooms.
  • Prime Location:

    Situated conveniently close to Ipoh's city centre and attractions, making exploration effortless.
  • Comfortable Accommodations:

    A variety of room types cater to different needs, ensuring a pleasant stay.
  • Excellent Facilities:

    From a fitness centre and swimming pool to complimentary Wi-Fi, all your needs are met.
  • Value for Money:

    Enjoy quality service and amenities at competitive rates.
  • Convenient Access:

    Easy to reach from the airport and well-connected to local transport.
Discover the best Room availability at De Grande Suite formerly known as Paragon City Hotel and start Planning your trip. Booking De Grande Suite formerly known as Paragon City Hotel is simple and secure through Traveloka. Book budget hotels in Perak and experience the warm hospitality of De Grande Suite formerly known as Paragon City Hotel. Easily book domestic and international flights at low prices to complement your Malaysian adventure.

All facilities in De Grande Suite formerly known as Paragon City Hotel

Common Space De Grande Suite formerly known as Paragon City Hotel
Common Space
Lobby De Grande Suite formerly known as Paragon City Hotel
Lobby
Accommodation Services De Grande Suite formerly known as Paragon City Hotel
Accommodation Services
Exterior De Grande Suite formerly known as Paragon City Hotel
Exterior
Bedroom De Grande Suite formerly known as Paragon City Hotel
Bedroom

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Public Facilities

  • Parking
  • Room service
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • Shower

Hotel Services

  • Front desk
  • 24-hour security
  • Laundry service

Nearby Facilities

  • Shops
  • Supermarket

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in De Grande Suite formerly known as Paragon City Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
09:00 - 12:00

Facility

Hotel Lift closed temporarily from 8-1-2024 to 31-1-2024.

General Check-in Instructions

Check In before 11:30pm
Hotel Lift is temporary under maintenance
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General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:30 - to 09:00 - 12:00
Available rooms at De Grande Suite formerly known as Paragon City Hotel
111
Number of floors in De Grande Suite formerly known as Paragon City Hotel
4
Another facilities in De Grande Suite formerly known as Paragon City Hotel
Family room, Non-smoking room, Smoking area, Room service, WiFi in public area

Frequently asked questions about De Grande Suite formerly known as Paragon City Hotel

What are available facilities at De Grande Suite formerly known as Paragon City Hotel?
There are top facilites at De Grande Suite formerly known as Paragon City Hotel such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at De Grande Suite formerly known as Paragon City Hotel?
The standard check-in time at De Grande Suite formerly known as Paragon City Hotel is starting from 14:00 - 23:30 while the latest check-out time is at 09:00 - 12:00
What is the star rating of De Grande Suite formerly known as Paragon City Hotel?
De Grande Suite formerly known as Paragon City Hotel has a 2.0-star rating.
How many floors does De Grande Suite formerly known as Paragon City Hotel have?
De Grande Suite formerly known as Paragon City Hotel has 4.
How many rooms are available at De Grande Suite formerly known as Paragon City Hotel?
De Grande Suite formerly known as Paragon City Hotel has 111.
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De Grande Suite formerly known as Paragon City Hotel reviews and ratings

6.7
Pleasant
From 120 reviews
Provided by travellers on
Cleanliness

6.2

Room Comfort

6.3

Meal

6.4

Location

7.2

Service and Facilites

6.4

People often mention about De Grande Suite formerly known as Paragon City Hotel
All
Accessibility (1)
Wifi (1)
Activity Option (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Most Recent
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Traveller Reviews De Grande Suite formerly known as Paragon City Hotel

Number of reviews per page
20
40
Customer reviews
Ahmad T. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 119 week(s) ago
Too bad. Don't have a lift. Must used the stairs to go to third floor.
1 people find it helpful
Profile Picture
SOO H. H. T.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 195 week(s) ago
Location good, near restaurant. Hotel facility very bad, room very old, toilet smilely, wall crack, skirting around room fall down, air cond not working well, have TV but no function, very noisy when people walking at corridor, corridor floor tiles crack and unsafe, receptionist (fat girl) unpolite, very bad customer services, room services very slow need wait till 3 o clock only can check in, no more here again.
Read More
1 people find it helpful
HO KHONG F.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 197 week(s) ago
The Paragon City hotel ipoh I guess is going to close down, that's why not well maintained at all! Full of cockroaches and the wall papers are torn apart with water stains as per shown in the pictures! Very disappointed! Since cannot refund, check out to another hotel! Never ever go there again!
1 people find it helpful
AZIRA Z.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 204 week(s) ago
Bilik kotor, housekeeping lambat cuci air kotor lantai sepanjang jalan ke bilik pecah suasana hotel, seperti hotel terbengkalai
1 people find it helpful
Nur U. B. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 206 week(s) ago
Good news in appearance, the hotel is like a haunted hotel, the start from the entrance is scary, with a grassy staircase in the gap. Those who can't get a surcharge of RM 10 per night. No WiFi, no TV. Dirty & amused room. Seriously sorry booked, look at the picture directly is not the same as the hotel.
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Nurul A. B. A. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 208 week(s) ago
1st in, wait for the aircond to cool down for an hour or so. Ask for change, charged RM 10. New room has a lot of cockroaches. Finally, my patience is gone, so I'm angry with the cockroach spray, huhu. Sad. Don't want to. Not like the real picture. Nice staff, easy to apologize.
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Tan Y. L.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 217 week(s) ago
Terrible Experience. Smelly. Many cockroach.
1 people find it helpful
Seah L.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 217 week(s) ago
Additional RM10 charge. No wifi at room. No TV at room.
3 people find it helpful
Lee H. Y.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 219 week(s) ago
For the money you paid to stay is utterly disgusting to get dirty sheets. Definitely don't recommend people to stay. There even extra charges (weekends) that was not mentioned until check in.
1 people find it helpful
Mohd H. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 225 week(s) ago
Spacious room for me overnight. Aircond is cold. And not many people on weekdays
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1 people find it helpful
Zul A. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 227 week(s) ago
No TV in room. Staff not friendly.
1 people find it helpful
MOHD F. B. M. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 227 week(s) ago
Bad bad bad. Extra charge (rm20) to customer due to chinnese new year event. Water pressure is slow, TV cannot be use, water only provide for two people only byright it should 4 people for vip theme suites. Jacuzzi cannot be use. Charge extra with low service quality.!
1 people find it helpful
Wan Ismail Bin Abd Halim
icon-origin-TRAVELOKA
6.0
/10
Reviewed 229 week(s) ago
The room provided was not pre -packaged. No tissue. Water heater does not work. There is an additional charge upon arrival at the reservation.
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Find this review helpful?
Mohd S.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 232 week(s) ago
Start from check in time give me 1st bad impression. Need to wait a hour to check in. Only able to get a room at 5pm. Staff not friendly. Room very dirty. Towel you can't imagine this hotel still used it. Room and environment smelling no good. Very old hotel. Don't trust photos from advertisement. All thing very worst. Already booked and paid online but still to pay extra charges when check in. This hotel spoil my holiday. Around hotel parking area so scary. I remind don't trust the photos ya. You will regret. Not recommendedhotel.
Read More
3 people find it helpful
mohd f. i.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 233 week(s) ago
Location quite ok but hotel in bad condition with front desk just wearing t shirt and no reservations systems water heater not functioning well air cond and carpet was dirty.
Find this review helpful?
ABD M. M. Y.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 238 week(s) ago
There are a few issues that we are dissatisfied. Which are, the reception is close during lunch hour. I have to wait for the receptionist to come and open the main hotel door after 2pm since in the note was written check in hour is at 12pm-2pm. Secondly, the housekeeping did not change the bedsheet and the pillowcase. There are stains on them. The room was not properly clean. Thirdly the air conditioner remote was not provided. Lastly the TV was uninstalled from the room. Basically the hotel was in very poor condition.
Read More
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Profile Picture
Swashini K.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 249 week(s) ago
Due to the global virus pandemic outbreak, the hotel industry is badly affected and sadly this hotel too is at the losing end as it 's not able to provide a proper accommodation with services. Even the security has been compromise to a certain level. I hope the hotel will be able to give a better service in the near future. Thank you.
Read More
Find this review helpful?
Fadzil
icon-origin-TRAVELOKA
6.0
/10
Reviewed 326 week(s) ago
Very2 bad hotel not recommended. Air cond not function properly... Room too hot, room dirty, limited channel for tv only tv3 and tv7. Not comfortable
Find this review helpful?
Mazlina N. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 338 week(s) ago
An old hotel with rundown room and facilities. Whilst the check-in process was fast as I checked- in at night, the room I got was totally different than pics. My room was changed and to my horror, the room looked old, carpet seemed dusty and decaying, there was no tv inside (was never informed before check-in/ on the web). Aircond was faulty but maintenance staff came and put in tissue to help let the aircond flap stay open. Hot water not available; bathe in shivers! Towels are of cheapskate material; not even water absorbent. Wifi non-existent lol. No tv, no wifi, bad room condition. Paid RM 123 for such a bad stay! The only good thing I can compliment would be the warm receptionist though she didn’t inform the room’s condition before check-in and the comfortable bed. Other than that, the room is very poor in shape and sad. Save your time from nightmares of staying here! Felt cheated but since desperate for last minute check-in and most hotels are full, had to stay for the night. Hotel management should be transparent in doing business and offer compensation to customers if rooms are not on par with what advertised. Room in question, no 410. please take note of this hotel.
Read More
1 people find it helpful
Profile Picture
Ho Soek C.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 339 week(s) ago
The actual room environment is not match with the picture on the web...the price is not worth for the room environment and the service too
Find this review helpful?
Number of reviews per page
20
40

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Exterior 4 De Grande Suite formerly known as Paragon City Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.7
Pleasant
From 120 reviews
Provided by travellers on
Cleanliness

6.2

Room Comfort

6.3

Meal

6.4

Location

7.2

Service and Facilites

6.4

People often mention about De Grande Suite formerly known as Paragon City Hotel
All
Accessibility (1)
Wifi (1)
Activity Option (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews De Grande Suite formerly known as Paragon City Hotel

Number of reviews per page
20
40
Customer reviews
Ahmad T. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 119 week(s) ago
Too bad. Don't have a lift. Must used the stairs to go to third floor.
1 people find it helpful
Profile Picture
SOO H. H. T.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 195 week(s) ago
Location good, near restaurant. Hotel facility very bad, room very old, toilet smilely, wall crack, skirting around room fall down, air cond not working well, have TV but no function, very noisy when people walking at corridor, corridor floor tiles crack and unsafe, receptionist (fat girl) unpolite, very bad customer services, room services very slow need wait till 3 o clock only can check in, no more here again.
Read More
1 people find it helpful
HO KHONG F.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 197 week(s) ago
The Paragon City hotel ipoh I guess is going to close down, that's why not well maintained at all! Full of cockroaches and the wall papers are torn apart with water stains as per shown in the pictures! Very disappointed! Since cannot refund, check out to another hotel! Never ever go there again!
1 people find it helpful
AZIRA Z.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 204 week(s) ago
Bilik kotor, housekeeping lambat cuci air kotor lantai sepanjang jalan ke bilik pecah suasana hotel, seperti hotel terbengkalai
1 people find it helpful
Nur U. B. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 206 week(s) ago
Good news in appearance, the hotel is like a haunted hotel, the start from the entrance is scary, with a grassy staircase in the gap. Those who can't get a surcharge of RM 10 per night. No WiFi, no TV. Dirty & amused room. Seriously sorry booked, look at the picture directly is not the same as the hotel.
Translated by Google Icon
See original
Find this review helpful?
Nurul A. B. A. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 208 week(s) ago
1st in, wait for the aircond to cool down for an hour or so. Ask for change, charged RM 10. New room has a lot of cockroaches. Finally, my patience is gone, so I'm angry with the cockroach spray, huhu. Sad. Don't want to. Not like the real picture. Nice staff, easy to apologize.
Translated by Google Icon
See original
Find this review helpful?
Tan Y. L.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 217 week(s) ago
Terrible Experience. Smelly. Many cockroach.
1 people find it helpful
Seah L.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 217 week(s) ago
Additional RM10 charge. No wifi at room. No TV at room.
3 people find it helpful
Lee H. Y.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 219 week(s) ago
For the money you paid to stay is utterly disgusting to get dirty sheets. Definitely don't recommend people to stay. There even extra charges (weekends) that was not mentioned until check in.
1 people find it helpful
Mohd H. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 225 week(s) ago
Spacious room for me overnight. Aircond is cold. And not many people on weekdays
Translated by Google Icon
See original
1 people find it helpful
Zul A. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 227 week(s) ago
No TV in room. Staff not friendly.
1 people find it helpful
MOHD F. B. M. N.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 227 week(s) ago
Bad bad bad. Extra charge (rm20) to customer due to chinnese new year event. Water pressure is slow, TV cannot be use, water only provide for two people only byright it should 4 people for vip theme suites. Jacuzzi cannot be use. Charge extra with low service quality.!
1 people find it helpful
Wan Ismail Bin Abd Halim
icon-origin-TRAVELOKA
6.0
/10
Reviewed 229 week(s) ago
The room provided was not pre -packaged. No tissue. Water heater does not work. There is an additional charge upon arrival at the reservation.
Translated by Google Icon
See original
Find this review helpful?
Mohd S.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 232 week(s) ago
Start from check in time give me 1st bad impression. Need to wait a hour to check in. Only able to get a room at 5pm. Staff not friendly. Room very dirty. Towel you can't imagine this hotel still used it. Room and environment smelling no good. Very old hotel. Don't trust photos from advertisement. All thing very worst. Already booked and paid online but still to pay extra charges when check in. This hotel spoil my holiday. Around hotel parking area so scary. I remind don't trust the photos ya. You will regret. Not recommendedhotel.
Read More
3 people find it helpful
mohd f. i.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 233 week(s) ago
Location quite ok but hotel in bad condition with front desk just wearing t shirt and no reservations systems water heater not functioning well air cond and carpet was dirty.
Find this review helpful?
ABD M. M. Y.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 238 week(s) ago
There are a few issues that we are dissatisfied. Which are, the reception is close during lunch hour. I have to wait for the receptionist to come and open the main hotel door after 2pm since in the note was written check in hour is at 12pm-2pm. Secondly, the housekeeping did not change the bedsheet and the pillowcase. There are stains on them. The room was not properly clean. Thirdly the air conditioner remote was not provided. Lastly the TV was uninstalled from the room. Basically the hotel was in very poor condition.
Read More
Find this review helpful?
Profile Picture
Swashini K.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 249 week(s) ago
Due to the global virus pandemic outbreak, the hotel industry is badly affected and sadly this hotel too is at the losing end as it 's not able to provide a proper accommodation with services. Even the security has been compromise to a certain level. I hope the hotel will be able to give a better service in the near future. Thank you.
Read More
Find this review helpful?
Fadzil
icon-origin-TRAVELOKA
6.0
/10
Reviewed 326 week(s) ago
Very2 bad hotel not recommended. Air cond not function properly... Room too hot, room dirty, limited channel for tv only tv3 and tv7. Not comfortable
Find this review helpful?
Mazlina N. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
5.1
/10
Reviewed 338 week(s) ago
An old hotel with rundown room and facilities. Whilst the check-in process was fast as I checked- in at night, the room I got was totally different than pics. My room was changed and to my horror, the room looked old, carpet seemed dusty and decaying, there was no tv inside (was never informed before check-in/ on the web). Aircond was faulty but maintenance staff came and put in tissue to help let the aircond flap stay open. Hot water not available; bathe in shivers! Towels are of cheapskate material; not even water absorbent. Wifi non-existent lol. No tv, no wifi, bad room condition. Paid RM 123 for such a bad stay! The only good thing I can compliment would be the warm receptionist though she didn’t inform the room’s condition before check-in and the comfortable bed. Other than that, the room is very poor in shape and sad. Save your time from nightmares of staying here! Felt cheated but since desperate for last minute check-in and most hotels are full, had to stay for the night. Hotel management should be transparent in doing business and offer compensation to customers if rooms are not on par with what advertised. Room in question, no 410. please take note of this hotel.
Read More
1 people find it helpful
Profile Picture
Ho Soek C.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 339 week(s) ago
The actual room environment is not match with the picture on the web...the price is not worth for the room environment and the service too
Find this review helpful?
Number of reviews per page
20
40