eRYA by SURIA Cherating

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7.8
/10
Pleasant
614 reviews

What Guests Say About Their Stay

NORHAZREEN B. M. H.

8.5
/ 10
Nice pool view, nice sandy beach, delicious breakfast, comfy mattress, recommended for all. Worth the money you pay.

MOHD F. B. M. K.

8.8
/ 10
Best family vacation hotel. There is entertainment for all family members, toys, pools and beach activities. Great place for a family vacation.
See original

Azlin B. A.

8.5
/ 10
Great 😍. Great view and beautiful scenery. My kids enjoy playing at the beach so much.

abdul r.

8.8
/ 10
The beach is close and somewhat gentle, appropriate for bringing children to play while taking a bath.
See original

Suzana Jaafar

8.5
/ 10
Nice stay, nice view, kids enjoy so much
In the Area
See Map
KM 32.5 Jalan Kuantan / Kemaman, Cherating, Kuantan, Pahang, Malaysia, 26080

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
eRYA by SURIA Cherating is a hotel is located at Cherating. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around eRYA by SURIA Cherating

KM 32.5 Jalan Kuantan / Kemaman, Cherating, Kuantan, Pahang, Malaysia, 26080
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Lobby eRYA by SURIA Cherating
Lobby 2 eRYA by SURIA Cherating

Discover More About eRYA by SURIA Cherating

The Charm of eRYA by SURIA Cherating

For Australian travellers seeking a memorable escape to Malaysia's stunning east coast,

eRYA by SURIA Cherating

in Pahang presents a compelling choice. This inviting hotel offers a blend of comfort, convenience, and access to the natural beauty that makes Cherating a beloved destination. Whether you're planning a relaxing beach holiday or an adventure exploring local culture, eRYA by SURIA Cherating provides a welcoming base for your Malaysian journey. Rates at eRYA by SURIA Cherating start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of eRYA by SURIA Cherating

Nestled in the charming coastal town of Cherating, eRYA by SURIA Cherating is situated at KM 32.5 Jalan Kuantan / Kemaman, Cherating, Kuantan, Pahang, Malaysia, 26080. This prime location places you within easy reach of the area's natural wonders and local amenities. While Cherating is a more laid-back destination, it offers a distinct charm, reminiscent of quieter coastal towns in Australia like Byron Bay or Noosa, but with its own unique Malaysian flavour. The hotel is conveniently located for exploring the surrounding area, with easy access to local transport options for venturing further afield. For those arriving by air, Kuantan Airport is a manageable distance away, and various transport options are available to complete your journey to the hotel. The atmosphere here is one of relaxed coastal living, perfect for unwinding after a day of exploration.

Guest Facilities and Services at eRYA by SURIA Cherating

Guest facilities at eRYA by SURIA Cherating are designed to ensure a comfortable and convenient stay for all visitors. Reflecting the preferences of Australian travellers, the hotel offers essential amenities to enhance your experience. You can expect reliable free Wi-Fi to stay connected, a helpful 24-hour front desk ready to assist with any queries, and secure luggage storage for peace of mind. While specific dining details can vary, the hotel aims to provide a pleasant breakfast experience, potentially offering local delights or familiar options to start your day. For those who enjoy staying active, fitness facilities may be available to help you maintain your routine. The focus is on providing a seamless and enjoyable stay, allowing you to make the most of your time in Cherating.

Room Information and Stay Experience at eRYA by SURIA Cherating

eRYA by SURIA Cherating offers a range of accommodation options designed to suit different traveller needs. The Room types of eRYA by SURIA Cherating are thoughtfully appointed to ensure a restful and comfortable experience. Guests can anticipate clean and well-maintained rooms, featuring comfortable bedding and effective climate control systems, ensuring a pleasant environment regardless of the outside weather. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room names and sizes are best confirmed directly, the overall aim is to provide a serene and private sanctuary where you can relax and recharge after a day of exploring the beautiful Cherating coastline.

Recommended Nearby Dining and Cafes around eRYA by SURIA Cherating

Cherating boasts a delightful culinary scene, offering a taste of local Malaysian flavours and international influences. Around eRYA by SURIA Cherating, you'll find a variety of dining options that cater to diverse palates. Imagine starting your day with a freshly brewed coffee and a hearty breakfast, perhaps a local take on a brunch favourite, at one of the charming cafes dotted around the town. For lunch and dinner, explore eateries serving authentic Malaysian dishes, from spicy curries to fresh seafood. The hotel itself may also offer dining facilities, providing a convenient option for a meal. The emphasis is on enjoying the vibrant local food culture, with plenty of opportunities to discover delicious food and refreshing beverages.

Popular Attractions and Activities near eRYA by SURIA Cherating

Cherating and its surrounding areas in Pahang offer a wealth of attractions and activities for every type of traveller. Here are some popular spots you might consider exploring:

  • Cherating Beach:

    Famous for its long stretch of sand, clear waters, and excellent conditions for surfing and watersports, especially during the monsoon season.
  • Cherating Turtle Sanctuary:

    A vital conservation centre where you can learn about sea turtle conservation efforts and, depending on the season, witness turtle releases.
  • Cherating Village:

    Explore the local craft shops, art galleries, and the laid-back atmosphere of this traditional Malay village.
  • Sungai Lembing:

    A historic mining town inland from Kuantan, known for its natural beauty, rainbow waterfall, and underground tunnels.
  • Teluk Cempedak Beach:

    Located in Kuantan, this popular beach offers a lively atmosphere with food stalls, a promenade, and scenic views.
If you are looking for other activities around eRYA by SURIA Cherating, check out the best deals on Traveloka: Recommended activities in Kuantan!

How to Get to eRYA by SURIA Cherating from the Airport

Navigating your way to eRYA by SURIA Cherating from the nearest airport is straightforward, with several convenient options available. Understanding the "Airport transfer service of eRYA by SURIA Cherating" and "How to get to eRYA by SURIA Cherating" will help you plan your arrival smoothly.

  • Airport Shuttle Bus:

    Look for official airport shuttle services that may operate routes towards Cherating or Kuantan city, from where you can arrange onward travel.
  • Public Metered Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare services can be booked via smartphone apps for a convenient and often cost-effective journey.
  • Bus Services:

    From Kuantan Sentral bus terminal, you can catch local buses that travel towards Cherating.
For a hassle-free journey, consider pre-booking an Airport transfer service.

Summary of Why You Should Choose eRYA by SURIA Cherating

eRYA by SURIA Cherating stands out as an excellent choice for Australian travellers looking for a comfortable and well-located accommodation in Pahang. Its key advantages include:

  • Prime Location:

    Situated in the heart of Cherating, offering easy access to beaches and local attractions.
  • Comfortable Accommodation:

    Well-appointed rooms with essential amenities for a relaxing stay.
  • Friendly Service:

    A welcoming atmosphere with helpful staff ready to assist you.
  • Convenient Access:

    Well-connected to local transport for exploring the region.
To ensure you secure the best rates for your trip, it's always a good idea to

Check room availability at eRYA by SURIA Cherating

and

Book eRYA by SURIA Cherating

in advance.

For more options, you can Book budget hotels in Pahang and Easily book domestic and international flights at low prices through Traveloka.

All facilities in eRYA by SURIA Cherating

Swimming Pool eRYA by SURIA Cherating
Swimming Pool
Entertainment Facility eRYA by SURIA Cherating
Entertainment Facility
Functional Hall eRYA by SURIA Cherating
Functional Hall
Lobby eRYA by SURIA Cherating
Lobby
Exterior eRYA by SURIA Cherating
Exterior

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Hairdryer
  • In-room safe
  • Shower
  • TV

Sports and Recreations

  • Badminton
  • Fishing
  • Snorkeling
  • Table tennis

Things to Do

  • Garden
  • Outdoor facilities
  • Outdoor pool

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Food and Drinks

  • Buffet breakfast
  • Buffet lunch

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in eRYA by SURIA Cherating

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport . The required documents can be in the form of soft copy.

General Check-in Instructions

- Check In After 3.00 PM
Deposit of RM100 per room (only card) will be collected upon check in. Cash is accepted but preferably card. Deposit will be refunded 24 hours after check-out, upon inspection if no room damage is found (e.g: cancellation or return of deposit can only be carried out by front office once it has received confirmation from housekeeping that there is no room damage, i.e. smoking in room, cigarette burns on sink, and others).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at eRYA by SURIA Cherating
114
Number of floors in eRYA by SURIA Cherating
3
Another facilities in eRYA by SURIA Cherating
Connecting rooms, Family room, Non-smoking room, Swimming pool, Smoking area

Frequently asked questions about eRYA by SURIA Cherating

What are available facilities at eRYA by SURIA Cherating?
There are top facilites at eRYA by SURIA Cherating such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at eRYA by SURIA Cherating?
The standard check-in time at eRYA by SURIA Cherating is starting from From 15:00 while the latest check-out time is at Before 12:00
Does eRYA by SURIA Cherating provide breakfast?
Yes, eRYA by SURIA Cherating provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of eRYA by SURIA Cherating?
eRYA by SURIA Cherating has a 3.0-star rating.
How many floors does eRYA by SURIA Cherating have?
eRYA by SURIA Cherating has 3.
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eRYA by SURIA Cherating reviews and ratings

7.8
Pleasant
From 614 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.0

Location

8.0

Service and Facilites

7.6

People often mention about eRYA by SURIA Cherating
All
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Most Recent
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Traveller Reviews eRYA by SURIA Cherating

Number of reviews per page
20
40
Customer reviews
Mas A. B. M. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
This hotel is highly recommended. The staff and hotel are superb. There was a miscommunication with my room. We were okay to wait, but the staff (in the video) felt bad and was so nice to upgrade our room. It is the best thing to happen to us on this trip 🥹🥰
Find this review helpful?
W***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Nice to stay for short trip. The room was clean and staff also friendly. We enjoyed our stay and will drop by again. Hoping in future the hotel can consider to add slide in the kids pool and also few additional equipment.
Find this review helpful?
Liow G. K.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 154 week(s) ago
A lot of noise which can't sleep well, dirty floor and bathroom.
Find this review helpful?
Profile Picture
Haqimi H. B. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 179 week(s) ago
This hotel I can say good stay for the given price rate. To enter the hotel area from the main road quite scary however when arrived the condition is quite okay. Just don't expect high about the facility and room provided, and also the services. The room no balcony but quite decent condition.
Find this review helpful?
Vidyarthini V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 221 week(s) ago
From extremely noisy construction activities above our room, stained towel to shaky toilet bowl. It was simply not worth the price we paid for. Did not expect the terrace room to be so accessible to anyone walking from outside. It was also noisy from the kids shouting from the pool nearby. Certainly not a peaceful trip that we expected. Checked out earlier than we planned because the shaky toilet bowl was not safe at all and the maintenance team said it can't be fixed in a day. Besides, there were huge rocks all along the beach and only a small area of seawater was able to be accessed from the land.
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3 people find it helpful
Shahera C. I.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 222 week(s) ago
Check in kena tunggu hampir setengah jam. Then minta kain lap kaki pun tak dapat-dapat. Tu je la. Food ok, permainan ok, kolam ok. Mintak baiki singkin tersumbat pun cepat je.
1 people find it helpful
Nurul A. M. K.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 231 week(s) ago
Tak pernah lagi pi hotel seteruk ni, start di lobi sampai ke bilik semua kotor, tapi masalahnya harga hotel mahai. Sila upgrade, sayang hotel cantik tapi kotor
1 people find it helpful
Anselm S.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 235 week(s) ago
It was a horrifying stay. • On my arrival at around 2PM at Erya Cherating, I was informed that Room xxx was not ready and we will be able to check-in at 3PM • My wife and I went for lunch instead and headed back to the hotel around just before 5PM • When I went into Room xxx, it was badly kept. Had a stuffy smell like there is moss and damp. Ironing board was in a bad shape. Bathroom sink is stained, and the bathroom shower screen stained. Bed frame broken. Bedsheets were stained. Bed skirting black stains. Had baby cockroaches running around in the bathroom. Curtains black stains. Room lamp full of dust. TV was full sticky and damp • I immediately called head office and spoke to main office and mentioned I wanted a change of room else I will take this up to the higher authorities • Few minutes later, we were given room xxx which is located near the pool area. This room was marginally clean. Bathroom shower frame stained. Curtains black stains. Lighting very dull. Curtain panel was dusty, and I had to clean that myself The pictures that is on the hotel website are not what I saw or even on the app. This is false advertising and the WIFI was weak and could not be used in the room Staff was very friendly, but management should really take into considering: 1. Performing deep cleaning in all the rooms 2. Upgrade the hotel – rooms, surroundings 3. Cleanliness is bad
Read More
2 people find it helpful
CHE W. M. B. C. W. K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 237 week(s) ago
Bilik berdebu & tandas & bilik air kotor. Macam dah lame tak dibasuh.
Find this review helpful?
Naidatul F. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 240 week(s) ago
Bad hotel. Dirty bathroom. The mattress is out of spring. In the booking, say large bed until there is a single bed. ⁇
Translated by Google Icon
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Find this review helpful?
Nur h.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 308 week(s) ago
My seaview was actually a bush-covered-with-zinc-plate view. Cleanliness, service, and facilities at its worst. (The toilet is dirty and smelly, dirty curtain, super dusty aircond, non-functioning safe-box, flickering TV channel, non-operating restaurant, a working excavator at the beach, the room was not ready and need to wait until 5pm). At night, it was super gloomy. I checked-out after only 4-hours of staying. Can't take it anymore to spend my night there.
Read More
2 people find it helpful
Abdul manaff bin ghani
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 333 week(s) ago
comfortable short stay however old design for room. very simple rooms need new refurbished. expect a simple room breakfast is reasonable. had bubur nasi, nasi ayam.mee goreng, scramble egg, cereals, toast , fresh orange and hot drinks reasonable size of pool, but located just in front of beach which has fantastic view reasonable for short stay only
Read More
1 people find it helpful
Azhar Abd Manan
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
Comfortable room, slightly overlooking sea view even choosing seaview
Translated by Google Icon
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2 people find it helpful
Nur Z.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 345 week(s) ago
It was a run down resort. Not elderly friendly, everything is old. no maintenance.
1 people find it helpful
Rasidah S.
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 346 week(s) ago
Must wait until 3.00 pm to check in. No compromise at all to check in earlier than that as they have not enough staff to clean the 114 rooms (4 staff only). Plus the hotel's staff (girl) was not very friendly at the time.
Find this review helpful?
Maria V.
icon-Family
Family
icon-origin-TRAVELOKA
4.8
/10
Reviewed 346 week(s) ago
Hotel condition very uncomfortable and not clean.
Find this review helpful?
Saridah A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 346 week(s) ago
Best family vacation, beautiful view, delicious breakfast.
Translated by Google Icon
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Find this review helpful?
Mohd Z. B. A. M.
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 347 week(s) ago
Poor hygiene. Air conditioners are not cold and are never serviced, there are smells and a lot of dust. In the dusty room on the table and chairs. In the fridge mini there is a used water bottle. Affordable breakfast food.
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Find this review helpful?
Azdel
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 347 week(s) ago
Check in went smooth. However, the lift is not working. we need to wait for them to repair the lift, because our luggage is heavy to carry via stairs. It took about 15 minutes. The room is spacious but smells like wet carpet. The breakfast was tasteless, I mean even the simple fried meehoon has no flavour. Upon check out, we have to carry our luggage via the stairs, since the lift is broken again. Hope they can improve their service.
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LIYANA
icon-origin-TRAVELOKA
6.5
/10
Reviewed 347 week(s) ago
Need a thorough cleaning in the bathroom. Need a better cleaning service around the hotel. Food was ok.
Find this review helpful?
Number of reviews per page
20
40

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Bedroom 4 eRYA by SURIA Cherating

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 614 reviews
Provided by travellers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.0

Location

8.0

Service and Facilites

7.6

People often mention about eRYA by SURIA Cherating
All
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews eRYA by SURIA Cherating

Number of reviews per page
20
40
Customer reviews
Mas A. B. M. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
This hotel is highly recommended. The staff and hotel are superb. There was a miscommunication with my room. We were okay to wait, but the staff (in the video) felt bad and was so nice to upgrade our room. It is the best thing to happen to us on this trip 🥹🥰
Find this review helpful?
W***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Nice to stay for short trip. The room was clean and staff also friendly. We enjoyed our stay and will drop by again. Hoping in future the hotel can consider to add slide in the kids pool and also few additional equipment.
Find this review helpful?
Liow G. K.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 154 week(s) ago
A lot of noise which can't sleep well, dirty floor and bathroom.
Find this review helpful?
Profile Picture
Haqimi H. B. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 179 week(s) ago
This hotel I can say good stay for the given price rate. To enter the hotel area from the main road quite scary however when arrived the condition is quite okay. Just don't expect high about the facility and room provided, and also the services. The room no balcony but quite decent condition.
Find this review helpful?
Vidyarthini V.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 221 week(s) ago
From extremely noisy construction activities above our room, stained towel to shaky toilet bowl. It was simply not worth the price we paid for. Did not expect the terrace room to be so accessible to anyone walking from outside. It was also noisy from the kids shouting from the pool nearby. Certainly not a peaceful trip that we expected. Checked out earlier than we planned because the shaky toilet bowl was not safe at all and the maintenance team said it can't be fixed in a day. Besides, there were huge rocks all along the beach and only a small area of seawater was able to be accessed from the land.
Read More
3 people find it helpful
Shahera C. I.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 222 week(s) ago
Check in kena tunggu hampir setengah jam. Then minta kain lap kaki pun tak dapat-dapat. Tu je la. Food ok, permainan ok, kolam ok. Mintak baiki singkin tersumbat pun cepat je.
1 people find it helpful
Nurul A. M. K.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 231 week(s) ago
Tak pernah lagi pi hotel seteruk ni, start di lobi sampai ke bilik semua kotor, tapi masalahnya harga hotel mahai. Sila upgrade, sayang hotel cantik tapi kotor
1 people find it helpful
Anselm S.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 235 week(s) ago
It was a horrifying stay. • On my arrival at around 2PM at Erya Cherating, I was informed that Room xxx was not ready and we will be able to check-in at 3PM • My wife and I went for lunch instead and headed back to the hotel around just before 5PM • When I went into Room xxx, it was badly kept. Had a stuffy smell like there is moss and damp. Ironing board was in a bad shape. Bathroom sink is stained, and the bathroom shower screen stained. Bed frame broken. Bedsheets were stained. Bed skirting black stains. Had baby cockroaches running around in the bathroom. Curtains black stains. Room lamp full of dust. TV was full sticky and damp • I immediately called head office and spoke to main office and mentioned I wanted a change of room else I will take this up to the higher authorities • Few minutes later, we were given room xxx which is located near the pool area. This room was marginally clean. Bathroom shower frame stained. Curtains black stains. Lighting very dull. Curtain panel was dusty, and I had to clean that myself The pictures that is on the hotel website are not what I saw or even on the app. This is false advertising and the WIFI was weak and could not be used in the room Staff was very friendly, but management should really take into considering: 1. Performing deep cleaning in all the rooms 2. Upgrade the hotel – rooms, surroundings 3. Cleanliness is bad
Read More
2 people find it helpful
CHE W. M. B. C. W. K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 237 week(s) ago
Bilik berdebu & tandas & bilik air kotor. Macam dah lame tak dibasuh.
Find this review helpful?
Naidatul F. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 240 week(s) ago
Bad hotel. Dirty bathroom. The mattress is out of spring. In the booking, say large bed until there is a single bed. ⁇
Translated by Google Icon
See original
Find this review helpful?
Nur h.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 308 week(s) ago
My seaview was actually a bush-covered-with-zinc-plate view. Cleanliness, service, and facilities at its worst. (The toilet is dirty and smelly, dirty curtain, super dusty aircond, non-functioning safe-box, flickering TV channel, non-operating restaurant, a working excavator at the beach, the room was not ready and need to wait until 5pm). At night, it was super gloomy. I checked-out after only 4-hours of staying. Can't take it anymore to spend my night there.
Read More
2 people find it helpful
Abdul manaff bin ghani
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 333 week(s) ago
comfortable short stay however old design for room. very simple rooms need new refurbished. expect a simple room breakfast is reasonable. had bubur nasi, nasi ayam.mee goreng, scramble egg, cereals, toast , fresh orange and hot drinks reasonable size of pool, but located just in front of beach which has fantastic view reasonable for short stay only
Read More
1 people find it helpful
Azhar Abd Manan
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
Comfortable room, slightly overlooking sea view even choosing seaview
Translated by Google Icon
See original
2 people find it helpful
Nur Z.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 345 week(s) ago
It was a run down resort. Not elderly friendly, everything is old. no maintenance.
1 people find it helpful
Rasidah S.
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 346 week(s) ago
Must wait until 3.00 pm to check in. No compromise at all to check in earlier than that as they have not enough staff to clean the 114 rooms (4 staff only). Plus the hotel's staff (girl) was not very friendly at the time.
Find this review helpful?
Maria V.
icon-Family
Family
icon-origin-TRAVELOKA
4.8
/10
Reviewed 346 week(s) ago
Hotel condition very uncomfortable and not clean.
Find this review helpful?
Saridah A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 346 week(s) ago
Best family vacation, beautiful view, delicious breakfast.
Translated by Google Icon
See original
Find this review helpful?
Mohd Z. B. A. M.
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 347 week(s) ago
Poor hygiene. Air conditioners are not cold and are never serviced, there are smells and a lot of dust. In the dusty room on the table and chairs. In the fridge mini there is a used water bottle. Affordable breakfast food.
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Azdel
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Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 347 week(s) ago
Check in went smooth. However, the lift is not working. we need to wait for them to repair the lift, because our luggage is heavy to carry via stairs. It took about 15 minutes. The room is spacious but smells like wet carpet. The breakfast was tasteless, I mean even the simple fried meehoon has no flavour. Upon check out, we have to carry our luggage via the stairs, since the lift is broken again. Hope they can improve their service.
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LIYANA
icon-origin-TRAVELOKA
6.5
/10
Reviewed 347 week(s) ago
Need a thorough cleaning in the bathroom. Need a better cleaning service around the hotel. Food was ok.
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