Does Hotel Waterfall Penang have parking?

Yes, Hotel Waterfall Penang does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Hotel Waterfall Penang?

Traveloka users who have stayed at Hotel Waterfall Penang have praised its Location, Cleanliness, Service and Facilites.

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Hotel Waterfall Penang

Name: Hotel Waterfall Penang
Address: 160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450, 160, Jalan Utama, Penang, 10450, Malaysia
Rating: 7.7

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7.7

/10

Very Good

363 reviews

What Guests Say About Their Stay

kennardisatta

8.5

/ 10

strategic location with hospitals adventis.

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Mohd R. A. L.

9.0

/ 10

The comfort of the room is very satisfying.

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Nico Dalimonte

9.6

/ 10

Price was affordable, room was clean and comfortable. Walking distance to Adventist Hospital

ZOLKIFLI BIN MD DALI

9.1

/ 10

Suitable for a family holiday. Living room with comfortable and appropriate price.

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doni j.

8.5

/ 10

Her room Okay comparable to his room.

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In the Area

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160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450

Main Facilities

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Hotel Waterfall Penang is a good choice when you are visiting Pulau Tikus. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Hotel Waterfall Penang

160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450

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Discover More About Hotel Waterfall Penang

The Charm of Hotel Waterfall Penang

For Australian travellers seeking a memorable and comfortable stay in the vibrant heart of Penang, Malaysia, Hotel Waterfall Penang stands out as an excellent choice. This introduction aims to provide you with all the essential information you need to make an informed decision, focusing on what matters most to you: comfort, convenience, and a truly local experience. From its prime location to its welcoming amenities, Hotel Waterfall Penang is poised to be your home away from home. Rates at Hotel Waterfall Penang start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Waterfall Penang

Hotel Waterfall Penang is nestled in the charming George Town area, a UNESCO World Heritage Site renowned for its rich history, colonial architecture, and bustling street life. Located at 160, Jalan Utama, Georgetown, Pulau Tikus, Penang, Malaysia, 10450, the hotel offers a perfect blend of tranquility and accessibility. It's conveniently situated within easy reach of the city centre, making it an ideal base for exploring all that Penang has to offer. The atmosphere here is one of vibrant local culture, with charming heritage buildings, lively street art, and a plethora of authentic eateries just a stone's throw away. For those who enjoy a good stroll, the surrounding streets are perfect for leisurely walks, allowing you to soak in the unique ambiance of George Town. While Penang doesn't have a train or tram system like some Australian cities, excellent bus services connect you to various parts of the island, and the airport is a straightforward journey away.

Guest Facilities and Services at Hotel Waterfall Penang

Guest facilities at Hotel Waterfall Penang are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the importance of starting your day right, the hotel often features a delightful breakfast spread, with options that cater to diverse tastes, including local delicacies and familiar favourites. For those who appreciate a good cup of coffee, you'll find the café culture here is thriving, and many establishments offer excellent brews. The hotel provides essential services such as secure luggage storage, allowing you to explore freely without your bags. Complimentary Wi-Fi is available throughout the property, keeping you connected. A helpful 24-hour front desk is always on hand to assist with any queries or requests, ensuring peace of mind at any hour.

Room Information and Stay Experience at Hotel Waterfall Penang

Hotel Waterfall Penang offers a range of well-appointed rooms designed to provide a sanctuary of comfort and relaxation after a day of exploration. The Room types of Hotel Waterfall Penang are varied to suit different traveller needs, from solo adventurers to couples or families. Each room is meticulously maintained to ensure a high standard of cleanliness, a crucial factor for any traveller. You can expect modern climate control systems, ensuring your room remains at the perfect temperature regardless of the Penang weather. The beds are comfortable, promising a restful night's sleep. Bathrooms are clean and functional, equipped with all the necessary amenities for your convenience.

Recommended Nearby Dining and Cafes around Hotel Waterfall Penang

Penang is globally celebrated as a food paradise, and Hotel Waterfall Penang is perfectly positioned to let you dive headfirst into this culinary adventure. Just steps from the hotel, you'll discover a vibrant tapestry of local eateries, bustling hawker centres, and charming cafes. Imagine starting your day with a strong, aromatic coffee and a delicious local breakfast, perhaps a flavourful nasi lemak or a comforting bowl of mee rebus. For lunch and dinner, the options are endless, from sampling authentic char kway teow and assam laksa at a street-side stall to enjoying a more relaxed meal at a heritage restaurant. The local food scene is a highlight, offering an authentic taste of Malaysia that will tantalise your taste buds.

Popular Attractions and Activities near Hotel Waterfall Penang

George Town, where Hotel Waterfall Penang is located, is brimming with attractions that showcase its rich cultural heritage and vibrant modern life. Here are some popular spots you won't want to miss:

Kek Lok Si Temple: One of the largest and most beautiful Buddhist temples in Southeast Asia, offering stunning architecture and panoramic views.
Penang Hill: Take a funicular railway up to the summit for breathtaking vistas of the island and a cooler climate.
Street Art of George Town: Wander through the narrow lanes and discover whimsical and interactive murals that have become an iconic part of the city.
Clan Jetties: Experience the unique lifestyle of the Chinese communities who have lived on wooden stilt houses over the water for generations.
Cheong Fatt Tze Mansion (The Blue Mansion): A magnificent example of traditional Chinese architecture with a distinctive indigo-blue facade.

If you are looking for other activities around Hotel Waterfall Penang, check out the best deals on Traveloka: Recommended activities in Pulau Pinang!

How to Get to Hotel Waterfall Penang from the Airport

Getting to Hotel Waterfall Penang from Penang International Airport (PEN) is straightforward, with several convenient options available. The airport is located approximately 16 kilometres south of George Town.

Airport Link Train: While Penang doesn't have a direct airport train link to the city centre, you can take a bus from the airport to a major transport hub and then connect to local bus services that will take you closer to the hotel.
Airport Shuttle Bus: Regular shuttle buses operate from the airport to various points in George Town. From your drop-off point, a short taxi or rideshare service will take you directly to the hotel.
Public Metered Taxis: Taxis are readily available at the airport's designated taxi stands. Ensure the meter is used for a fair fare.
Rideshare Services: You can book a rideshare service through your preferred app for a convenient door-to-door transfer.

For a seamless journey, consider pre-booking an Airport transfer service. Alternatively, you can search for "Hotel Waterfall Penang airport transfer" for more specific local transport advice.

Summary of Why You Should Choose Hotel Waterfall Penang

Hotel Waterfall Penang offers a compelling combination of location, comfort, and authentic local charm, making it an ideal choice for Australian travellers exploring Penang.

Prime Location: Situated in the heart of historic George Town, providing easy access to heritage sites, dining, and cultural experiences.
Comfortable Accommodation: Well-maintained rooms with modern amenities and climate control ensure a relaxing stay.
Friendly Service: A dedicated 24-hour front desk and helpful staff are ready to assist you throughout your visit.
Culinary Delights: Immerse yourself in Penang's world-renowned food scene with numerous eateries and cafes just a short walk away.

Ready to experience the magic of Penang? Check room availability at Hotel Waterfall Penang and Book Hotel Waterfall Penang today for an unforgettable getaway.
Book budget hotels in Penang and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel Waterfall Penang

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

In-room Facilities

Cable TV
Desk
Hairdryer
Minibar
Shower
TV

General

AC
Family room
Heater
Non-smoking room
Smoke-free

Hotel Services

24-hour Receptionist
Laundry service
Multilingual staff
Newspaper in lobby
Tours

Public Facilities

Parking
Elevator
Safety deposit box
WiFi in public area

Nearby Facilities

ATM/Banking
Grocery
Hair salon
Shops

Things to Do

Hot tub
Steam room

Transportation

Limited parking
Parking with surcharge

Accessibilty

Disabled access friendly
Wheelchair accessible

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Waterfall Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

Message from Hotel: i. Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. ii. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. iii. You may be required to present valid government-issued identification at check-in, along with credit card / cash to cover the incidentals and deposits. iv. All special request such as Non-Smoking Room, Smoking Room, Early Check-In, Late Check-Out, Higher Floor and etc are not guaranteed and strongly subject to hotel’s availability. Additional charges may apply. vi. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to hotel availability. vi. Additional fee such as extra bed, food and beverage, telephone, room service, airport transfer, laundry service etc is handled directly between guest and hotel. vii. Refundable deposit of RM50 will be collected upon check in

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Waterfall Penang	48
Number of floors in Hotel Waterfall Penang	3
Another facilities in Hotel Waterfall Penang	Cable TV, Desk, Hairdryer, Minibar, Shower

Frequently asked questions about Hotel Waterfall Penang

What are available facilities at Hotel Waterfall Penang?

There are top facilites at Hotel Waterfall Penang such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Waterfall Penang?

The standard check-in time at Hotel Waterfall Penang is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Waterfall Penang?

Hotel Waterfall Penang has a 3.0-star rating.

How many floors does Hotel Waterfall Penang have?

Hotel Waterfall Penang has 3.

How many rooms are available at Hotel Waterfall Penang?

Hotel Waterfall Penang has 48.

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Hotel Waterfall Penang reviews and ratings

Overall Ratings & Reviews Hotel Waterfall Penang

Traveloka (297)

Other sources (66)

8.0

Very Good

From 297 reviews

Provided by travellers on

Cleanliness

7.9

Room Comfort

7.7

Meal

7.1

Location

8.0

Service and Facilites

7.9

People often mention about Hotel Waterfall Penang

All

Ambiance (5)

Bedroom (4)

Surroundings (3)

Staff Friendliness (3)

Hotel Area (3)

Distance to City Center (2)

Wifi (2)

Activity Option (2)

Check-in/out Time (2)

Room Space (2)

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Traveller Reviews Hotel Waterfall Penang

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Customer reviews

C***A

Medical

6.6

/10

Reviewed 10 week(s) ago

I stayed for 4 days and 3 nights. On the third day, after the room was cleaned, housekeeping took the key. But housekeeping refused to admit it. Very disappointed.

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C***A

7.0

/10

Reviewed 33 week(s) ago

It was uncomfortable. I asked why the lock wouldn't open, and he said we didn't know how to open it. It was like he'd only been in a hotel once, and he looked angry.

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M***a

8.4

/10

Reviewed 50 week(s) ago

The hotel is quite clean and there are lots of delicious places to eat around the hotel.

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Y***y

8.2

/10

Reviewed 59 week(s) ago

Location is close to i city mall. Standard room. Not very spacious.

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b***y

8.5

/10

Reviewed 67 week(s) ago

clean, the AC is cold. Those who want to get treatment at Hope are very suitable to stay here

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1 people find it helpful

A***y

9.4

/10

Reviewed 70 week(s) ago

The hotel staff is friendly and the hotel is kept clean.

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Chang L. H.

Staycation

6.7

/10

Reviewed 81 week(s) ago

I hv been a regular for a few years. breakfast used to be served at the oo restaurant next door where the food served is much better than the Indian restaurant, both in terms of quality, quantity & service. The breakfast served at the Indian restaurant is so terrible, a roti & a cup of coffee or tea worth roughly rm5. The food & service is horrible. if the hotel continues to provide breakfast in the Indian restaurant, Suggest hotel to take away the breakfast & reduce the room pricing accordingly without providing breakfast in order not to tarnish the hotel reputation. room cleanliness has deteriorated as we found a cockroach in the room. bathroom drainage is bad as it is flooded after each shower, water is also leaking from the sink bathroom.

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Y***y

Medical

6.4

/10

Reviewed 88 week(s) ago

The soundproofing is bad, the hotel is a little bit old, the bedroom door is a bit difficult to open, the AC is not too cold. The location is great and depends on what you are looking to do, near oo cafe and Hope Children Hospital.

1 people find it helpful

Muhammad Y. S.

Staycation

8.5

/10

Reviewed 92 week(s) ago

Convenient location, friendly staff

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Muhammad Y. S.

Staycation

8.5

/10

Reviewed 92 week(s) ago

Convenient location, friendly staff

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1 people find it helpful

G***t

8.2

/10

Reviewed 94 week(s) ago

Bathroom not convinient as the bidet in a strange position from the toilet seat. One of the old guy (the staff in lobby) was not helpful when being asked about the hot water tutorial.

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Edy A.

Medical

8.2

/10

Reviewed 99 week(s) ago

Standar hotel but nice for rest, near hope children hospital.

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E***N

5.0

/10

Reviewed 113 week(s) ago

The receptionist was very rude to customers. His attitude is very negative. I am very disappointed with the service of this 1st staff. Initial check in was at 2, I arrived at 2.30. Tell me to wait until 2.45. It turned out the room wasn't ready yet. Until the room was given a 1 bed room. Even though I ordered twin beds. I demand my right to get twin beds according to my order. But he was adamant and didn't give it. He said everything was empty. Even though I asked the helper above. He said there were still many empty rooms that were ready. The great thing is that this receptionist can do whatever she wants with customers. He said he had worked here for 15 years. So he is in charge. The manager didn't even dare to tell him. Because he was the only one who wanted to work there. So his attitude towards customers is as flattering as he is. His attitude towards customers is very, very rude. That's why customers are screaming. Hopefully the hotel owner can process the staff further. And he told his story to his bald friend using regional language. I don't understand his language. But I knew he was talking about me. It is not recommended to employ such employees. Whatever the story. There are no staff who are brave enough to scream at customers. Very, very rude! When you want to check out in the morning. I've walked out. But still looking for the problem with me. Catch up on a video call with the manager. And he said he had worked for 15 years. The manager didn't even agree with him. Even the manager can't control him. This staff 1 is not right anymore. Brni looking for it because of the customer. There have been many complaints that this hotel is bad because it employs staff like that. Kindly request the hotel owner, hire friendly staff. Don't be so impudent!

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4 people find it helpful

Putra J. B. N.

Medical

8.3

/10

Reviewed 116 week(s) ago

Actually the hotel is good, the location is strategic near places selling food but there was no mineral sir provided in the room and the second day I stayed there the room was not cleaned while the room key had been left with CS.

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2 people find it helpful

Vivekanantha V.

5.4

/10

Reviewed 255 week(s) ago

Hi, the hotel location was OK. It is very near to Waterfall temple (Tanirmalai Temple). However, the traffic congestion towards the hotel is bad. The hotel staff was good, the receptionist helped and assisted us well. The room condition at worst. The furniture is so old. The picture advertised were very deceiving and I think it was the picture took long back and not latest. The room was smelly and the air-conditioning also very old and the remote was not working. TV screen is damaged and the channels were not clear not useful at all. The telephone in the room was like 20 years back and dirty. The worst part is the bathroom, not cleaned. The shampoo provided were not good. Water water heater was not working. We have to bath in cold water. I have complaint to the hotel receptionist, he offered me to change to a smaller room. The bed is at bad condition. Can't sleep well because of bed bugs, and the pillows were so hard, gave my whole family a neck pain. Overall experience is worst. Will never come to this hotel anymore and will never recommend to anybody. The parking is good. If you are planning to stay with family, this is not the hotel for you!

1 people find it helpful

Adam yap

6.0

/10

Reviewed 353 week(s) ago

Not good WiFi & bad both room

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Bommy Subramaniam

8.5

/10

Reviewed 355 week(s) ago

Worth the money. Me and my family had a pleasant stay . Rooms are clean and comfy and the room rates are very cheap. We got more for what we paid. Only things I wish is they have room service.

2 people find it helpful

Adi K. M.

Medical

6.3

/10

Reviewed 360 week(s) ago

For bathing water from the shower the operation method is not written, for WiFi there was trouble, after reporting the receptionist could return.

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2 people find it helpful

Kasturi T.

Family

8.5

/10

Reviewed 363 week(s) ago

Had a very pleasant stay here :)

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shahriza

8.8

/10

Reviewed 365 week(s) ago

i'm booking the 2 queen bed room for 4 persons...the room is really big and very comfortable...toilet also very big...staff are friendly...parking space is available but limited...near Taman Botani...quite far from restaurant...but overall was awesome !

1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.