Check-in was smooth, and please take note that the hotel requires RM100 for a deposit, so keep some cash ready. The room was spacious and clean. The hotel also sent a WhatsApp message to customers after checking in for further assistance (this is good). I requested a quieter side of the hotel because I am a light sleeper, and the hotel was able to provide it. Overall, very satisfied with the room and service.
Really enjoyed my stay – felt comfortable and welcomed from the start.
Ambiance & Facilities: Clean, cozy, and nicely decorated.
Staff: Super friendly and helpful,
Highlights: Free treats in the room, nice views, smooth check-in.
Price: Totally worth it for what I got. Good value.
Location: Great spot – close to shops, food places, and easy to get around.
Outstanding heritage hotel with a strong customer service focus. Rooms are large, well furnished with some traditional Malay decor. Breakfast buffet is varied and all food is of a good quality. I had a comfortable and enjoyable stay.
Clean room, standard amnesties. Breakfast was good as many choices available to pick. Parking is free complimentary from the hotel which is very economic for the pocket. Apart from that long queue was seen during peak hour on the weekend for check in. Anyway, it was one of my fav hotel list that I am sure to stay there again.
All staff of Grand Hyatt are very warm and the hospitality was very excellent. I will be back here again, especially when we are checked out, all staff help us very well. I mean not one, but all staff beside the door was truly amazing… Thank you Grand Hyatt, I will not regret at all.
For a person who hates cold but loves swimming, Hotel Maya's hydrotherapy lukewarm pool is perfect. And the room's bathtub is lovely. Overall, it was a pleasant stay.
Good experience staying at Scarletz suites KLCC. The room is so comfy, clean, and what I love the most is I got the city view. The vibe was so amazing. Would love to go back there again someday.
Cosy environment. Suitable for family reunion. Price is so affordable and really value for money. The breakfast buffet is something to look forward to.
I was supposed to take the other hotel with similar name in the city. However, I had no regret at all. The room is quite spacious, as seen in the pics in the internet, equipped with living room, dining room, kithen island with hob (though I didn't have time to use one), microwave, toaster, coffee maker, dining cutleries, drinkable tap water, and washing+drying machine. Recommended fot those traveling with family.
Alhamdulillah the first day of staying here, overall everything was fun. The room was clean and complete. The location is close to everywhere. The staff is nice and what we like the most is that the facilities are all still functioning well. Hopefully in the future they will continue to maintain all the facilities well.
Had one of the best staycation ever. Flexi check in and check out time really gave us so much more time to relax and enjoy the hotel as we don’t have to rush in / rush out. Everyone in the hotel are so polite and the interior design are detailed and classy.
Going there to celebrate our 5th wedding anniversary and I really satisfied will their service, from check in until check out. Have a lots of choices for their breakfast and its all delicious. Will definitely repeat again with FS
The room is big, clean and the hotel’s location is strategic, near shopping centre and petronas towers. The staff are nice and very helpful. We love staying here.
My first time staying here. Very clean and comfortable room. Near to klcc. My only comment is to improve their wifi service on every floors. Really hope the hotel can take this into consideration as many people complaint already on the wifi. Definitely will come back on my second visit.
We were professionally greeted and welcomed with warmth and a smile during our stay there, all of our questions were answered happily, and the hotel location is super convenient and it's worth the value. We love to stay there again on our next visit and recommend this hotel to our friends & family. Super thanks to the hotel staff Kay, Dyba, Shah who made our holiday wonderful.
Our 5-night stay in a two-bedroom unit was pleasant. The breakfast menu was great, the room was neat and clean, and the location in the city center made it easy to access everywhere. The infinity pool and its view from the skydeck were awesome. Overall, it was a pleasant experience.
Really enjoyed my stay – felt comfortable and welcomed from the start.
Ambiance & Facilities: Clean, cozy, and nicely decorated.
Staff: Super friendly and helpful,
Highlights: Free treats in the room, nice views, smooth check-in.
Price: Totally worth it for what I got. Good value.
Location: Great spot – close to shops, food places, and easy to get around.
Outstanding heritage hotel with a strong customer service focus. Rooms are large, well furnished with some traditional Malay decor. Breakfast buffet is varied and all food is of a good quality. I had a comfortable and enjoyable stay.
For a person who hates cold but loves swimming, Hotel Maya's hydrotherapy lukewarm pool is perfect. And the room's bathtub is lovely. Overall, it was a pleasant stay.