Livingston Hotel

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8.2
/10
Very Good
471 reviews

What Guests Say About Their Stay

A***d

9.1
/ 10
Love staying here. The room is great. Easy to go anywhere. All staff are friendly.

hamsan S.

9.4
/ 10
Comfortable and cleanliness. The staff was exceedingly polite and kind. They went out of their way to ensure we had everything we needed

mohd r. b. b.

9.7
/ 10
the accommodation looked exactly like the picture, spacious, comfy, and super clean. surely will stay again soon

Lucy

10.0
/ 10
Room was clean and spacious, a short grab ride from town. Staff were friendly, breakfast was good.

Jonathan

10.0
/ 10
We had a one night stop here and found this place a great choice. Very clean and like and modern. Good sized room and clean modern bathroom. Easy parking too. Good breakfast with fresh omelette to order and good choice in a hot and cold buffet. Would highly recommend it to you.
In the Area
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MILE 4, JALAN UTARA,SANDAKAN, Sandakan, Sabah, Malaysia, 90000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Livingston Hotel is a hotel is located at Sandakan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Livingston Hotel

MILE 4, JALAN UTARA,SANDAKAN, Sandakan, Sabah, Malaysia, 90000
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Lobby Livingston Hotel
Exterior 2 Livingston Hotel

Discover More About Livingston Hotel

The Charm of Livingston Hotel

Welcome to Livingston Hotel, your ideal base for exploring the vibrant landscapes and rich culture of Sabah, Malaysia. For Australian travelers seeking a comfortable and convenient stay, Livingston Hotel offers a welcoming atmosphere, excellent amenities, and a prime location that makes discovering the wonders of this tropical paradise a breeze. Whether you're here for adventure, relaxation, or a bit of both, Livingston Hotel is poised to provide a memorable experience. Rates at Livingston Hotel start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Livingston Hotel

Livingston Hotel is situated in the heart of Sandakan, a city brimming with natural beauty and historical significance. Located at MILE 4, JALAN UTARA,SANDAKAN, Sandakan, Sabah, Malaysia, 90000, the hotel offers a perfect blend of accessibility and tranquility. It's conveniently positioned within easy reach of the city centre, allowing guests to explore local attractions with ease. For those arriving by air, the hotel is a manageable distance from Sandakan Airport, with various transport options available. The surrounding area is known for its friendly atmosphere, with local eateries and shops just a short stroll away, providing a true taste of Sabah's hospitality.

Guest Facilities and Services at Livingston Hotel

Guest facilities at Livingston Hotel are designed to ensure a comfortable and hassle-free stay for all visitors. Understanding the preferences of travelers, the hotel provides essential services that enhance the overall experience. Guests can look forward to a welcoming breakfast selection, perfect for starting the day, with options that cater to various tastes, including those who appreciate a good cup of coffee. For added convenience, secure luggage storage is available, allowing you to explore freely without your belongings. Complimentary Wi-Fi keeps you connected, and the helpful 24-hour front desk is always ready to assist with any queries or requests you may have.

Room Information and Stay Experience at Livingston Hotel

The room types of Livingston Hotel are thoughtfully appointed to provide a sanctuary of comfort and relaxation after a day of exploration. Each room is designed with your well-being in mind, featuring comfortable bedding, ensuring a restful night's sleep. You can expect a clean and well-maintained environment, complete with modern climate control systems to keep you cool and comfortable regardless of the tropical weather outside. The bathrooms are also kept to a high standard of cleanliness, offering a refreshing space to freshen up. While specific room names and sizes are best confirmed directly, the focus is always on providing a pleasant and rejuvenating stay.

Recommended Nearby Dining and Cafes around Livingston Hotel

Sandakan boasts a vibrant culinary scene, and Livingston Hotel places you right in the midst of it. You'll find a delightful array of dining options just a short walk from the hotel. Explore local eateries serving authentic Malaysian cuisine, offering a chance to savor the unique flavors of Sabah. For those who enjoy a good brunch or a quality coffee, the neighborhood is dotted with charming cafes that are perfect for a leisurely morning or an afternoon pick-me-up. Whether you're craving local specialties or international fare, the area surrounding Livingston Hotel provides ample choices to satisfy your appetite.

Popular Attractions and Activities near Livingston Hotel

Sandakan is a gateway to incredible natural and cultural experiences. Within or around the Sandakan area, you'll find a wealth of attractions to explore. Discover the fascinating Sepilok Orangutan Rehabilitation Centre, a must-visit for wildlife enthusiasts. Take a boat trip to the Kinabatangan River, one of the most biodiverse regions in the world, where you can spot proboscis monkeys, pygmy elephants, and a variety of birdlife. Visit the Sandakan Memorial Park, a poignant reminder of World War II history. Explore the Puh Jih Shih Buddhist Temple, offering stunning views and a serene atmosphere. For a taste of local life, wander through the Sandakan Central Market. If you are looking for other activities around Livingston Hotel, check out the best deals on Traveloka: Recommended activities in Sandakan!

How to Get to Livingston Hotel from the Airport

Getting to Livingston Hotel from Sandakan Airport is straightforward, with several convenient transportation options available. For those seeking efficiency, an airport link train or a dedicated airport shuttle bus service can be a good choice. Alternatively, you can opt for a public metered taxi, which offers a direct route to the hotel. Rideshare services are also readily available at the airport and provide a comfortable and often cost-effective way to reach your destination. Understanding your options for the Livingston Hotel airport transfer ensures a smooth start to your trip. You can find more information on Airport transfer service.

Summary of Why You Should Choose Livingston Hotel

Livingston Hotel stands out as an excellent choice for Australian travelers looking for a well-located, comfortable, and welcoming accommodation in Sabah. Its prime location in Sandakan provides easy access to local attractions and dining, while the hotel's commitment to guest comfort ensures a relaxing stay. The friendly service and convenient facilities make it a hassle-free option for exploring the region. * Prime location in Sandakan * Comfortable and clean room environments * Helpful and friendly staff * Convenient access to local amenities Ready to experience the best of Sabah? Check room availability at Livingston Hotel and secure your perfect getaway. Book Livingston Hotel today and embark on an unforgettable adventure. Book budget hotels in Sabah and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Livingston Hotel

Swimming Pool Livingston Hotel
Swimming Pool
Functional Hall Livingston Hotel
Functional Hall
Common Space Livingston Hotel
Common Space
Lobby Livingston Hotel
Lobby
Accommodation Services Livingston Hotel
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast (surcharge)
  • No alcohol

In-room Facilities

  • Desk
  • Hairdryer
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Things to Do

  • Outdoor pool

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Livingston Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

CHECK IN : 3.00 PM - 6.00 PM CHECK OUT : 12.00 PM - 1.00PM

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Livingston Hotel
275
Number of floors in Livingston Hotel
9
Another facilities in Livingston Hotel
Bellhop, Concierge, Doorman, Early Check-in, 24-hour Receptionist

Frequently asked questions about Livingston Hotel

What are available facilities at Livingston Hotel?
There are top facilites at Livingston Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Livingston Hotel?
The standard check-in time at Livingston Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Livingston Hotel provide breakfast?
Yes, Livingston Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Livingston Hotel?
Livingston Hotel has a 3.0-star rating.
How many floors does Livingston Hotel have?
Livingston Hotel has 9.
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Livingston Hotel reviews and ratings

Overall Ratings & Reviews Livingston Hotel

Traveloka (304)
Other sources (167)
8.5
Very Good
From 304 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

7.8

Location

8.6

Service and Facilites

8.5

People often mention about Livingston Hotel
All
Staff Friendliness (13)
Room Space (12)
Taste (12)
Hotel Area (11)
Family Friendly (10)
Check-in/out Time (9)
Bedroom (9)
Bathroom (9)
Variety (8)
Distance to City Center (7)
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Traveller Reviews Livingston Hotel

Number of reviews per page
20
40
Customer reviews
e***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good, just wish there was a refrigerator in the room.. That's all.. Thank you
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Accommodation's Reply
19 Aug 2026
Dear valued guest, thank you for your excellent rating and feedback. We appreciate your suggestion regarding a refrigerator in the room and will take it into consideration. We hope to welcome you again in the future.
W***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Nice hotel. My family love it to stay here. Ample parking space. Huge rooms.
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Accommodation's Reply
19 May 2026
Dear valued guest, thank you for your wonderful review. We are delighted to hear that your family enjoyed the stay, especially the spacious rooms and ample parking facilities. We look forward to welcoming you again soon.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Still can be accepted. Will come again.
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear valued guest, thank you for your feedback. We're glad you had an acceptable experience and look forward to welcoming you back for an even better stay.
L***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Thanks for the great service. Surely will come again in the near future.
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for your wonderful review and perfect rating. We are delighted you enjoyed our service and truly appreciate your support. We look forward to welcoming you back in the near future.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Regarding breakfast, the staff often seemed to avoid their duties; on some days, no one was available at the egg or noodle stations. There is also a lack of organization—staff do not check room numbers before entry. Instead, they interrupt guests while they are eating to ask for room numbers, which is intrusive and unprofessional. The food variety is quite limited, though the tea is very good.
Read More
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Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for taking the time to share your review. We regret the shortcomings during breakfast and the service experience. Your comments have been shared with our team for improvement. We appreciate your feedback and hope to serve you better on your next visit.
D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Friendly staff, the room is ok. The only thing is that the shower is slow to get hot, the water is the same as the 2 pillows even though I took the king bed room. Overall, it's ok.
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Accommodation's Reply
24 Feb 2026
Dear valued guest, thank you for your kind feedback. We’re pleased to hear that you found our staff friendly and the room comfortable. Your feedback regarding the shower and pillows has been noted for further improvement. We’re glad you had an overall good stay and hope to welcome you again.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Great experience staying here. My favorite place to stay.
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Accommodation's Reply
14 Feb 2026
Dear valued guest, thank you for your perfect rating and wonderful feedback. We are delighted to know you had a great experience and consider us your favorite place to stay. We look forward to your next visit.
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Sheikh K. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Brand new hotel with big room and wonderful staffs. Location, at the new township.
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Accommodation's Reply
05 Feb 2026
Dear Sheikh, thank you for the perfect score and for your wonderful feedback. We are pleased to hear that you enjoyed a very comfortable stay with us. We look forward to welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good place to stay... Comfortable service.
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Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your kind words! We’re happy you enjoyed your stay and found our service comfortable. We look forward to having you again.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Staff wass friendly and room okay.
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Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your feedback. We’re delighted to hear that our staff made you feel welcome and that you found your room comfortable. We look forward to welcoming you back soon.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Nice experience for staying at this hotel. Comfortable service.
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Accommodation's Reply
03 Jan 2026
Dear valued guest, thank you for staying with us and for your kind recommendation. We are pleased that you enjoyed your experience and appreciate your support. We hope to see you again on your next visit.
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel was so affordable and comfortable. I just love how the check-in and check-out process was so easy, also the food was so good.
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Accommodation's Reply
30 Dec 2025
Dear valued guest, thank you for taking the time to share your experience with us. We are pleased to learn that you were satisfied with the comfort, value and efficiency of our check-in and check-out services. We are also glad that you enjoyed the food during your stay. Your positive feedback truly motivates our team and we look forward to welcoming you again in the future.
L***U
icon-origin-TRAVELOKA
6.4
/10
Reviewed 37 week(s) ago
Request for additional pillow and blankets need to pay extra money.
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Accommodation's Reply
19 Dec 2025
Dear valued guest, thank you for sharing your feedback. Kindly be informed that additional pillows and blankets are available upon request with an extra charge, in accordance with our hotel policy. We truly appreciate your understanding and hope to have the pleasure of welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Great service & warm welcome from the hotel reception.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Dear Lim S. Y., thank you for your kind words. We’re delighted to hear that our team made you feel welcome. We look forward to hosting you again on your next visit.
P***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
Enough parking spaces. Comfort mattress.
Find this review helpful?
Accommodation's Reply
06 Dec 2025
Dear valued guest, thank you for choosing our hotel and for your kind review. We are pleased to know that our parking facilities and comfortable mattress contributed to a pleasant stay. We hope to have the pleasure of hosting you again in the future.
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Overall okayyyy and breakfast was good 😍
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear valued guest, thank you so much for your perfect scores and for choosing to stay with us. We’re delighted to hear that you enjoyed the breakfast and stay with us. Your kind words truly mean a lot to our team. It was a pleasure hosting you and we hope to welcome you back for another wonderful stay in the future.
N***L
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Good place to stay. Comfortable
Find this review helpful?
Accommodation's Reply
03 Nov 2025
Dear valued guest, it’s great to know you had a comfortable stay with us. We can’t wait to host you again on your next visit to Sandakan.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
the food not to good the taste
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Accommodation's Reply
01 Oct 2025
Dear valued guest, thank you for your review and for staying with us. We are sorry to hear the food did not meet your expectations. Your feedback has been shared with our culinary team so we can further improve taste and variety for our guests. We hope to welcome you back for a better dining experience next time.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Good experience & management fast action on water issue.
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Accommodation's Reply
29 Sep 2025
Dear valued guest, we truly appreciate your perfect rating. It’s great to know you had a good experience and that our team could respond quickly to the water issue. We look forward to hosting you again soon for another smooth and enjoyable stay.
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 47 week(s) ago
Everything was okay except for the breakfast, which didn't have many choices and tasted ordinary. 😅 Because the water was out, the swimming pool couldn't be used. It was a bit of a loss to check into the hotel at that time... 😌
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Accommodation's Reply
29 Sep 2025
Dear valued guest, thank you for sharing your feedback. We’re happy to hear that overall your stay was okay. We apologize for the limited breakfast options and the inconvenience caused by the unexpected water disruption, which also affected the pool. Your comments are valuable and will help us improve. We hope to have the chance to serve you better on your next visit.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Livingston Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Livingston Hotel

Traveloka (304)
Other sources (167)
8.5
Very Good
From 304 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

7.8

Location

8.6

Service and Facilites

8.5

People often mention about Livingston Hotel
All
Staff Friendliness (13)
Room Space (12)
Taste (12)
Hotel Area (11)
Family Friendly (10)
Check-in/out Time (9)
Bedroom (9)
Bathroom (9)
Variety (8)
Distance to City Center (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Livingston Hotel

Number of reviews per page
20
40
Customer reviews
e***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good, just wish there was a refrigerator in the room.. That's all.. Thank you
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2026
Dear valued guest, thank you for your excellent rating and feedback. We appreciate your suggestion regarding a refrigerator in the room and will take it into consideration. We hope to welcome you again in the future.
W***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Nice hotel. My family love it to stay here. Ample parking space. Huge rooms.
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear valued guest, thank you for your wonderful review. We are delighted to hear that your family enjoyed the stay, especially the spacious rooms and ample parking facilities. We look forward to welcoming you again soon.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Still can be accepted. Will come again.
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear valued guest, thank you for your feedback. We're glad you had an acceptable experience and look forward to welcoming you back for an even better stay.
L***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Thanks for the great service. Surely will come again in the near future.
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for your wonderful review and perfect rating. We are delighted you enjoyed our service and truly appreciate your support. We look forward to welcoming you back in the near future.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Regarding breakfast, the staff often seemed to avoid their duties; on some days, no one was available at the egg or noodle stations. There is also a lack of organization—staff do not check room numbers before entry. Instead, they interrupt guests while they are eating to ask for room numbers, which is intrusive and unprofessional. The food variety is quite limited, though the tea is very good.
Read More
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for taking the time to share your review. We regret the shortcomings during breakfast and the service experience. Your comments have been shared with our team for improvement. We appreciate your feedback and hope to serve you better on your next visit.
D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Friendly staff, the room is ok. The only thing is that the shower is slow to get hot, the water is the same as the 2 pillows even though I took the king bed room. Overall, it's ok.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear valued guest, thank you for your kind feedback. We’re pleased to hear that you found our staff friendly and the room comfortable. Your feedback regarding the shower and pillows has been noted for further improvement. We’re glad you had an overall good stay and hope to welcome you again.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Great experience staying here. My favorite place to stay.
Find this review helpful?
Accommodation's Reply
14 Feb 2026
Dear valued guest, thank you for your perfect rating and wonderful feedback. We are delighted to know you had a great experience and consider us your favorite place to stay. We look forward to your next visit.
Profile Picture
Sheikh K. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 32 week(s) ago
Brand new hotel with big room and wonderful staffs. Location, at the new township.
Find this review helpful?
Accommodation's Reply
05 Feb 2026
Dear Sheikh, thank you for the perfect score and for your wonderful feedback. We are pleased to hear that you enjoyed a very comfortable stay with us. We look forward to welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good place to stay... Comfortable service.
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your kind words! We’re happy you enjoyed your stay and found our service comfortable. We look forward to having you again.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Staff wass friendly and room okay.
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your feedback. We’re delighted to hear that our staff made you feel welcome and that you found your room comfortable. We look forward to welcoming you back soon.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Nice experience for staying at this hotel. Comfortable service.
Find this review helpful?
Accommodation's Reply
03 Jan 2026
Dear valued guest, thank you for staying with us and for your kind recommendation. We are pleased that you enjoyed your experience and appreciate your support. We hope to see you again on your next visit.
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
The hotel was so affordable and comfortable. I just love how the check-in and check-out process was so easy, also the food was so good.
Find this review helpful?
Accommodation's Reply
30 Dec 2025
Dear valued guest, thank you for taking the time to share your experience with us. We are pleased to learn that you were satisfied with the comfort, value and efficiency of our check-in and check-out services. We are also glad that you enjoyed the food during your stay. Your positive feedback truly motivates our team and we look forward to welcoming you again in the future.
L***U
icon-origin-TRAVELOKA
6.4
/10
Reviewed 37 week(s) ago
Request for additional pillow and blankets need to pay extra money.
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Dear valued guest, thank you for sharing your feedback. Kindly be informed that additional pillows and blankets are available upon request with an extra charge, in accordance with our hotel policy. We truly appreciate your understanding and hope to have the pleasure of welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Great service & warm welcome from the hotel reception.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Dear Lim S. Y., thank you for your kind words. We’re delighted to hear that our team made you feel welcome. We look forward to hosting you again on your next visit.
P***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
Enough parking spaces. Comfort mattress.
Find this review helpful?
Accommodation's Reply
06 Dec 2025
Dear valued guest, thank you for choosing our hotel and for your kind review. We are pleased to know that our parking facilities and comfortable mattress contributed to a pleasant stay. We hope to have the pleasure of hosting you again in the future.
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Overall okayyyy and breakfast was good 😍
Find this review helpful?
Accommodation's Reply
27 Nov 2025
Dear valued guest, thank you so much for your perfect scores and for choosing to stay with us. We’re delighted to hear that you enjoyed the breakfast and stay with us. Your kind words truly mean a lot to our team. It was a pleasure hosting you and we hope to welcome you back for another wonderful stay in the future.
N***L
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Good place to stay. Comfortable
Find this review helpful?
Accommodation's Reply
03 Nov 2025
Dear valued guest, it’s great to know you had a comfortable stay with us. We can’t wait to host you again on your next visit to Sandakan.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
the food not to good the taste
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Accommodation's Reply
01 Oct 2025
Dear valued guest, thank you for your review and for staying with us. We are sorry to hear the food did not meet your expectations. Your feedback has been shared with our culinary team so we can further improve taste and variety for our guests. We hope to welcome you back for a better dining experience next time.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Good experience & management fast action on water issue.
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Accommodation's Reply
29 Sep 2025
Dear valued guest, we truly appreciate your perfect rating. It’s great to know you had a good experience and that our team could respond quickly to the water issue. We look forward to hosting you again soon for another smooth and enjoyable stay.
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 47 week(s) ago
Everything was okay except for the breakfast, which didn't have many choices and tasted ordinary. 😅 Because the water was out, the swimming pool couldn't be used. It was a bit of a loss to check into the hotel at that time... 😌
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Accommodation's Reply
29 Sep 2025
Dear valued guest, thank you for sharing your feedback. We’re happy to hear that overall your stay was okay. We apologize for the limited breakfast options and the inconvenience caused by the unexpected water disruption, which also affected the pool. Your comments are valuable and will help us improve. We hope to have the chance to serve you better on your next visit.
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