Livingston Hotel

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8.2
/10
Very Good
469 reviews

What Guests Say About Their Stay

A***d

9.1
/ 10
Love staying here. The room is great. Easy to go anywhere. All staff are friendly.

hamsan S.

9.4
/ 10
Comfortable and cleanliness. The staff was exceedingly polite and kind. They went out of their way to ensure we had everything we needed

mohd r. b. b.

9.7
/ 10
the accommodation looked exactly like the picture, spacious, comfy, and super clean. surely will stay again soon

Lucy

10.0
/ 10
Room was clean and spacious, a short grab ride from town. Staff were friendly, breakfast was good.

Jonathan

10.0
/ 10
We had a one night stop here and found this place a great choice. Very clean and like and modern. Good sized room and clean modern bathroom. Easy parking too. Good breakfast with fresh omelette to order and good choice in a hot and cold buffet. Would highly recommend it to you.
In the Area
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MILE 4, JALAN UTARA,SANDAKAN, Sandakan, Sabah, Malaysia, 90000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Livingston Hotel is a hotel is located at Sandakan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Livingston Hotel

MILE 4, JALAN UTARA,SANDAKAN, Sandakan, Sabah, Malaysia, 90000
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Lobby Livingston Hotel
Exterior 2 Livingston Hotel

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Overview of Livingston Hotel

Livingston Hotel offers a unique blend of modern comfort and local charm, creating a welcoming atmosphere for all travellers. Nestled in a vibrant neighbourhood, it provides easy access to the city's key attractions and cultural hotspots. The surrounding area is known for its friendly locals and diverse culinary scene, making it an ideal base for exploring the region. With convenient access to public transport, guests can easily navigate the city and discover its hidden gems. Livingston Hotel distinguishes itself through its commitment to affordability without compromising on quality and convenience.

Livingston Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Livingston Hotel Facilities

Featuring 275 rooms in total, Livingston Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring with friends, Livingston Hotel caters to a variety of needs. Families will appreciate the spacious rooms and child-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups can enjoy the communal areas and convenient access to local attractions. Leisure travellers will find the comfortable accommodations and relaxing atmosphere perfect for unwinding after a day of sightseeing.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a functional workspace, plush bedding, and modern bathrooms. In-room conveniences ensure a hassle-free stay, allowing guests to relax and recharge. The hotel also offers common areas where guests can socialise and unwind.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Livingston Hotel

Expect a vibrant yet relaxed ambience at Livingston Hotel. Mornings are typically bustling with guests enjoying breakfast and planning their day, while evenings offer a quieter atmosphere perfect for unwinding. The common spaces are designed to encourage social interaction, providing opportunities to meet fellow travellers. While specific organised tours may vary, the staff are always happy to provide recommendations and assist with booking local experiences.

Insider tips include familiarising yourself with the check-in process in advance and respecting local customs. A friendly attitude goes a long way, and learning a few basic phrases in the local language can enhance your experience. Be mindful of local etiquette and dress modestly when visiting religious sites.

How to Get to Livingston Hotel

The hotel is accessible from a major international airport nearby, with travel times varying depending on traffic conditions. Expect a journey of around 30-60 minutes by taxi or ride-sharing service. Affordable bus connections to the city centre are also available, providing a budget-friendly option for reaching the hotel. The nearest train station offers convenient links to other parts of the region.

Food Near Livingston Hotel

While Livingston Hotel may offer breakfast or drinks, there are plenty of dining options nearby to explore. Several cafs and restaurants are within walking distance, offering a range of cuisines to suit all tastes. Convenience stores are also readily available for snacks and essentials. Be sure to try local dishes such as nasi lemak or char kway teow for an authentic culinary experience. Budget-friendly options include street food stalls and local eateries, while mid-range restaurants offer a more refined dining experience.

Things to Do Around Livingston Hotel

The area surrounding Livingston Hotel is rich in attractions and cultural spots. Visit a historic temple to experience local traditions, or explore a lively night market for unique souvenirs and street food. A riverside park offers a tranquil escape from the city bustle. One-day walkable highlights include visiting key landmarks and enjoying local cuisine. Two-day extended stay ideas could involve exploring nearby towns or immersing yourself in local cultural experiences. Daytime activities include sightseeing and shopping, while evenings offer opportunities to enjoy live music or sample local delicacies.

Why Livingston Hotel is Popular Among Travellers

Livingston Hotel is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable accommodations, and easy access to local attractions. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring the region. Its unique blend of modern amenities and local charm creates a memorable experience for all guests.

Tips for First-Time Visitors

Consider booking a room with a view for an enhanced experience. Pack light clothing suitable for the tropical climate, along with essential adaptors for your electronic devices. Be aware of local customs and dress modestly when visiting religious sites. English is widely spoken, but learning a few basic phrases in the local language can be helpful. Prioritise safety by being aware of your surroundings and taking precautions against petty theft.

Best Time to Stay at Livingston Hotel

The best time to stay at Livingston Hotel depends on your preferences and budget. The peak season typically sees higher prices and larger crowds, while the off-peak season offers quieter surroundings and lower rates. The weather is generally warm and humid year-round, with occasional rain showers. Local events and festivals can enhance your experience, but also attract more visitors. Budget-conscious travellers may prefer to visit during the shoulder seasons for a balance of good weather and affordable prices.

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All facilities in Livingston Hotel

Swimming Pool Livingston Hotel
Swimming Pool
Functional Hall Livingston Hotel
Functional Hall
Common Space Livingston Hotel
Common Space
Lobby Livingston Hotel
Lobby
Accommodation Services Livingston Hotel
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast (surcharge)
  • No alcohol

In-room Facilities

  • Desk
  • Hairdryer
  • Shower
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Things to Do

  • Outdoor pool

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Livingston Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

CHECK IN : 3.00 PM - 6.00 PM CHECK OUT : 12.00 PM - 1.00PM

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Livingston Hotel
275
Number of floors in Livingston Hotel
9
Another facilities in Livingston Hotel
Bellhop, Concierge, Doorman, Early Check-in, 24-hour Receptionist

Frequently asked question in Livingston Hotel

What are available facilities at Livingston Hotel?
There are top facilites at Livingston Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Livingston Hotel?
The standard check-in time at Livingston Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Livingston Hotel provide breakfast?
Yes, Livingston Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Livingston Hotel have?
Livingston Hotel is a 3.0-star hotel.
How many floors does Livingston Hotel have?
Livingston Hotel has 9 floors.
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More Reviews from Other Guests in Livingston Hotel

Overall Ratings & Reviews Livingston Hotel

Traveloka (303)
Other sources (166)
8.5
Very Good
From 303 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

7.8

Location

8.6

Service and Facilites

8.5

People often mention about Livingston Hotel
All
Staff Friendliness (12)
Room Space (11)
Taste (11)
Hotel Area (10)
Family Friendly (9)
Check-in/out Time (8)
Bedroom (8)
Bathroom (8)
Variety (7)
Distance to City Center (6)
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Traveler Reviews Livingston Hotel

Number of reviews per page
20
40
Customer reviews
W***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel. My family love it to stay here. Ample parking space. Huge rooms.
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear valued guest, thank you for your wonderful review. We are delighted to hear that your family enjoyed the stay, especially the spacious rooms and ample parking facilities. We look forward to welcoming you again soon.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Still can be accepted. Will come again.
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear valued guest, thank you for your feedback. We're glad you had an acceptable experience and look forward to welcoming you back for an even better stay.
L***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Thanks for the great service. Surely will come again in the near future.
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for your wonderful review and perfect rating. We are delighted you enjoyed our service and truly appreciate your support. We look forward to welcoming you back in the near future.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Regarding breakfast, the staff often seemed to avoid their duties; on some days, no one was available at the egg or noodle stations. There is also a lack of organization—staff do not check room numbers before entry. Instead, they interrupt guests while they are eating to ask for room numbers, which is intrusive and unprofessional. The food variety is quite limited, though the tea is very good.
Read More
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Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for taking the time to share your review. We regret the shortcomings during breakfast and the service experience. Your comments have been shared with our team for improvement. We appreciate your feedback and hope to serve you better on your next visit.
D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Friendly staff, the room is ok. The only thing is that the shower is slow to get hot, the water is the same as the 2 pillows even though I took the king bed room. Overall, it's ok.
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Accommodation's Reply
24 Feb 2026
Dear valued guest, thank you for your kind feedback. We’re pleased to hear that you found our staff friendly and the room comfortable. Your feedback regarding the shower and pillows has been noted for further improvement. We’re glad you had an overall good stay and hope to welcome you again.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Great experience staying here. My favorite place to stay.
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Accommodation's Reply
14 Feb 2026
Dear valued guest, thank you for your perfect rating and wonderful feedback. We are delighted to know you had a great experience and consider us your favorite place to stay. We look forward to your next visit.
Profile Picture
Sheikh K. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Brand new hotel with big room and wonderful staffs. Location, at the new township.
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Accommodation's Reply
05 Feb 2026
Dear Sheikh, thank you for the perfect score and for your wonderful feedback. We are pleased to hear that you enjoyed a very comfortable stay with us. We look forward to welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good place to stay... Comfortable service.
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Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your kind words! We’re happy you enjoyed your stay and found our service comfortable. We look forward to having you again.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Staff wass friendly and room okay.
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Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your feedback. We’re delighted to hear that our staff made you feel welcome and that you found your room comfortable. We look forward to welcoming you back soon.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Nice experience for staying at this hotel. Comfortable service.
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Accommodation's Reply
03 Jan 2026
Dear valued guest, thank you for staying with us and for your kind recommendation. We are pleased that you enjoyed your experience and appreciate your support. We hope to see you again on your next visit.
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel was so affordable and comfortable. I just love how the check-in and check-out process was so easy, also the food was so good.
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Accommodation's Reply
30 Dec 2025
Dear valued guest, thank you for taking the time to share your experience with us. We are pleased to learn that you were satisfied with the comfort, value and efficiency of our check-in and check-out services. We are also glad that you enjoyed the food during your stay. Your positive feedback truly motivates our team and we look forward to welcoming you again in the future.
L***U
icon-origin-TRAVELOKA
6.4
/10
Reviewed 35 week(s) ago
Request for additional pillow and blankets need to pay extra money.
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Accommodation's Reply
19 Dec 2025
Dear valued guest, thank you for sharing your feedback. Kindly be informed that additional pillows and blankets are available upon request with an extra charge, in accordance with our hotel policy. We truly appreciate your understanding and hope to have the pleasure of welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Great service & warm welcome from the hotel reception.
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Accommodation's Reply
10 Dec 2025
Dear Lim S. Y., thank you for your kind words. We’re delighted to hear that our team made you feel welcome. We look forward to hosting you again on your next visit.
P***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Enough parking spaces. Comfort mattress.
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Accommodation's Reply
06 Dec 2025
Dear valued guest, thank you for choosing our hotel and for your kind review. We are pleased to know that our parking facilities and comfortable mattress contributed to a pleasant stay. We hope to have the pleasure of hosting you again in the future.
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Overall okayyyy and breakfast was good 😍
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Accommodation's Reply
27 Nov 2025
Dear valued guest, thank you so much for your perfect scores and for choosing to stay with us. We’re delighted to hear that you enjoyed the breakfast and stay with us. Your kind words truly mean a lot to our team. It was a pleasure hosting you and we hope to welcome you back for another wonderful stay in the future.
N***L
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Good place to stay. Comfortable
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Accommodation's Reply
03 Nov 2025
Dear valued guest, it’s great to know you had a comfortable stay with us. We can’t wait to host you again on your next visit to Sandakan.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
the food not to good the taste
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Accommodation's Reply
01 Oct 2025
Dear valued guest, thank you for your review and for staying with us. We are sorry to hear the food did not meet your expectations. Your feedback has been shared with our culinary team so we can further improve taste and variety for our guests. We hope to welcome you back for a better dining experience next time.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Good experience & management fast action on water issue.
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Accommodation's Reply
29 Sep 2025
Dear valued guest, we truly appreciate your perfect rating. It’s great to know you had a good experience and that our team could respond quickly to the water issue. We look forward to hosting you again soon for another smooth and enjoyable stay.
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 46 week(s) ago
Everything was okay except for the breakfast, which didn't have many choices and tasted ordinary. 😅 Because the water was out, the swimming pool couldn't be used. It was a bit of a loss to check into the hotel at that time... 😌
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Accommodation's Reply
29 Sep 2025
Dear valued guest, thank you for sharing your feedback. We’re happy to hear that overall your stay was okay. We apologize for the limited breakfast options and the inconvenience caused by the unexpected water disruption, which also affected the pool. Your comments are valuable and will help us improve. We hope to have the chance to serve you better on your next visit.
N***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
This hotel is my priority choice when I visit Sandakan
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Accommodation's Reply
06 Sep 2025
Dear valued guest, thank you for your wonderful feedback. We are delighted to be your preferred choice in Sandakan and it’s always a pleasure to have you with us. We look forward to welcoming you back soon.
Number of reviews per page
20
40

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Exterior 4 Livingston Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Livingston Hotel

Traveloka (303)
Other sources (166)
8.5
Very Good
From 303 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

7.8

Location

8.6

Service and Facilites

8.5

People often mention about Livingston Hotel
All
Staff Friendliness (12)
Room Space (11)
Taste (11)
Hotel Area (10)
Family Friendly (9)
Check-in/out Time (8)
Bedroom (8)
Bathroom (8)
Variety (7)
Distance to City Center (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Livingston Hotel

Number of reviews per page
20
40
Customer reviews
W***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel. My family love it to stay here. Ample parking space. Huge rooms.
Find this review helpful?
Accommodation's Reply
19 May 2026
Dear valued guest, thank you for your wonderful review. We are delighted to hear that your family enjoyed the stay, especially the spacious rooms and ample parking facilities. We look forward to welcoming you again soon.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Still can be accepted. Will come again.
Find this review helpful?
Accommodation's Reply
18 Mar 2026
Dear valued guest, thank you for your feedback. We're glad you had an acceptable experience and look forward to welcoming you back for an even better stay.
L***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Thanks for the great service. Surely will come again in the near future.
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for your wonderful review and perfect rating. We are delighted you enjoyed our service and truly appreciate your support. We look forward to welcoming you back in the near future.
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Regarding breakfast, the staff often seemed to avoid their duties; on some days, no one was available at the egg or noodle stations. There is also a lack of organization—staff do not check room numbers before entry. Instead, they interrupt guests while they are eating to ask for room numbers, which is intrusive and unprofessional. The food variety is quite limited, though the tea is very good.
Read More
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Dear valued guest, thank you for taking the time to share your review. We regret the shortcomings during breakfast and the service experience. Your comments have been shared with our team for improvement. We appreciate your feedback and hope to serve you better on your next visit.
D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Friendly staff, the room is ok. The only thing is that the shower is slow to get hot, the water is the same as the 2 pillows even though I took the king bed room. Overall, it's ok.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Feb 2026
Dear valued guest, thank you for your kind feedback. We’re pleased to hear that you found our staff friendly and the room comfortable. Your feedback regarding the shower and pillows has been noted for further improvement. We’re glad you had an overall good stay and hope to welcome you again.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Great experience staying here. My favorite place to stay.
Find this review helpful?
Accommodation's Reply
14 Feb 2026
Dear valued guest, thank you for your perfect rating and wonderful feedback. We are delighted to know you had a great experience and consider us your favorite place to stay. We look forward to your next visit.
Profile Picture
Sheikh K. A.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Brand new hotel with big room and wonderful staffs. Location, at the new township.
Find this review helpful?
Accommodation's Reply
05 Feb 2026
Dear Sheikh, thank you for the perfect score and for your wonderful feedback. We are pleased to hear that you enjoyed a very comfortable stay with us. We look forward to welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good place to stay... Comfortable service.
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your kind words! We’re happy you enjoyed your stay and found our service comfortable. We look forward to having you again.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Staff wass friendly and room okay.
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Dear valued guest, thank you for your feedback. We’re delighted to hear that our staff made you feel welcome and that you found your room comfortable. We look forward to welcoming you back soon.
L***m
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Nice experience for staying at this hotel. Comfortable service.
Find this review helpful?
Accommodation's Reply
03 Jan 2026
Dear valued guest, thank you for staying with us and for your kind recommendation. We are pleased that you enjoyed your experience and appreciate your support. We hope to see you again on your next visit.
G***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The hotel was so affordable and comfortable. I just love how the check-in and check-out process was so easy, also the food was so good.
Find this review helpful?
Accommodation's Reply
30 Dec 2025
Dear valued guest, thank you for taking the time to share your experience with us. We are pleased to learn that you were satisfied with the comfort, value and efficiency of our check-in and check-out services. We are also glad that you enjoyed the food during your stay. Your positive feedback truly motivates our team and we look forward to welcoming you again in the future.
L***U
icon-origin-TRAVELOKA
6.4
/10
Reviewed 35 week(s) ago
Request for additional pillow and blankets need to pay extra money.
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Dear valued guest, thank you for sharing your feedback. Kindly be informed that additional pillows and blankets are available upon request with an extra charge, in accordance with our hotel policy. We truly appreciate your understanding and hope to have the pleasure of welcoming you again in the future.
Lim S. Y.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Great service & warm welcome from the hotel reception.
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Accommodation's Reply
10 Dec 2025
Dear Lim S. Y., thank you for your kind words. We’re delighted to hear that our team made you feel welcome. We look forward to hosting you again on your next visit.
P***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Enough parking spaces. Comfort mattress.
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Accommodation's Reply
06 Dec 2025
Dear valued guest, thank you for choosing our hotel and for your kind review. We are pleased to know that our parking facilities and comfortable mattress contributed to a pleasant stay. We hope to have the pleasure of hosting you again in the future.
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Overall okayyyy and breakfast was good 😍
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Accommodation's Reply
27 Nov 2025
Dear valued guest, thank you so much for your perfect scores and for choosing to stay with us. We’re delighted to hear that you enjoyed the breakfast and stay with us. Your kind words truly mean a lot to our team. It was a pleasure hosting you and we hope to welcome you back for another wonderful stay in the future.
N***L
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Good place to stay. Comfortable
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Accommodation's Reply
03 Nov 2025
Dear valued guest, it’s great to know you had a comfortable stay with us. We can’t wait to host you again on your next visit to Sandakan.
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
the food not to good the taste
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Accommodation's Reply
01 Oct 2025
Dear valued guest, thank you for your review and for staying with us. We are sorry to hear the food did not meet your expectations. Your feedback has been shared with our culinary team so we can further improve taste and variety for our guests. We hope to welcome you back for a better dining experience next time.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Good experience & management fast action on water issue.
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Accommodation's Reply
29 Sep 2025
Dear valued guest, we truly appreciate your perfect rating. It’s great to know you had a good experience and that our team could respond quickly to the water issue. We look forward to hosting you again soon for another smooth and enjoyable stay.
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 46 week(s) ago
Everything was okay except for the breakfast, which didn't have many choices and tasted ordinary. 😅 Because the water was out, the swimming pool couldn't be used. It was a bit of a loss to check into the hotel at that time... 😌
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Accommodation's Reply
29 Sep 2025
Dear valued guest, thank you for sharing your feedback. We’re happy to hear that overall your stay was okay. We apologize for the limited breakfast options and the inconvenience caused by the unexpected water disruption, which also affected the pool. Your comments are valuable and will help us improve. We hope to have the chance to serve you better on your next visit.
N***g
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
This hotel is my priority choice when I visit Sandakan
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Accommodation's Reply
06 Sep 2025
Dear valued guest, thank you for your wonderful feedback. We are delighted to be your preferred choice in Sandakan and it’s always a pleasure to have you with us. We look forward to welcoming you back soon.
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