8.6
/10
Very Good
2,991 reviews

What Guests Say About Their Stay

Staff Friendliness (75)
Room Space (72)
Distance To City Center (71)
Bedroom (71)
p***a
9.4
/ 10
I had a wonderful stay at Hotel Melia Kuala Lumpur. The room was very spacious, incredibly clean, and beautifully designed, I really loved the interior. The staff were extremely friendly, especially Khanh, who was very helpful during my check-in and made the experience even better. The location is also excellent, convenient, central, and perfect for getting around. Overall, a very comfortable and enjoyable stay. Highly recommended!
I***m
10.0
/ 10
Excellent Stay in the Heart of Kuala Lumpur! Meliá KL exceeded my expectations—perfect location right across from Berjaya Times Square and just steps away from Bukit Bintang and Imbi Monorail Station. The room was clean, spacious, and comfortable, with a great city view. The staff were very friendly and attentive, making the stay even more pleasant. Breakfast had a wide selection of local and international dishes, all delicious. Truly a great choice for both leisure and business travelers—I’ll definitely stay here again!
A***i
10.0
/ 10
A very nice hotel to stay at! I booked The Level room, and the benefits provided by the hotel were amazing. I’ll definitely stay here again in the future.
D***n
9.7
/ 10
Great value for money with great service and locations close to shopping center and great restaurants.
Imelda Y. A.
10.0
/ 10
It's a beautiful hotel, clean, and strategic location. Would love to come back here again soon.
In the Area
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16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Melia Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Kuala Lumpur

16, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby Melia Kuala Lumpur
Lobby 2 Melia Kuala Lumpur

Discover More About Melia Kuala Lumpur

Location


Staying at Melia Kuala Lumpur is a good choice when you are visiting Bukit Bintang.

About Melia Kuala Lumpur

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Melia Kuala Lumpur.

Melia Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Melia Kuala Lumpur will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Melia Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Melia Kuala Lumpur, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Melia Kuala Lumpur is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Melia Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Melia Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Melia Kuala Lumpur.

All facilities in Melia Kuala Lumpur

Bar, Cafe and Lounge Melia Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Melia Kuala Lumpur
Swimming Pool
Fitness Center Melia Kuala Lumpur
Fitness Center
Lobby Melia Kuala Lumpur
Lobby
Exterior Melia Kuala Lumpur
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Transportation

  • Parking with surcharge
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

For all reservations, the Hotel requires a deposit of RM100 per room per night for incidental charges upon check-in. Deposit may be placed in cash or on a credit card during check-in process. For deposit using credit card a pre-authorisation will require during check in process
All bedding preference and special requests are subject to availability upon arrival.
We are excited to announce that Melia Kuala Lumpur implemented a smoke-free policy throughout the hotel starting January 1, 2024. As a result, we will not have any smoking rooms available. A smoking penalty of RM1000 will be applied for smoking in rooms or other non-designated areas. Smoking is allowed only in the designated smoking area, which at the podium smoking area." We can’t wait to welcome you to Melia Kuala Lumpur! If you need any further assistance, please feel free to reach out to us.

Deposit

Deposit MYR 100.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Kuala Lumpur
288
Number of floors in Melia Kuala Lumpur
17
Another facilities in Melia Kuala Lumpur
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked questions about Melia Kuala Lumpur

What are available facilities at Melia Kuala Lumpur?
There are top facilites at Melia Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Kuala Lumpur?
The standard check-in time at Melia Kuala Lumpur is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Kuala Lumpur provide breakfast?
Yes, Melia Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Kuala Lumpur?
Melia Kuala Lumpur has a 4.0-star rating.
How many floors does Melia Kuala Lumpur have?
Melia Kuala Lumpur has 17.
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More Reviews from Other Guests in Melia Kuala Lumpur

Overall Ratings & Reviews Melia Kuala Lumpur

Traveloka (2,014)
Other sources (977)
8.7
Very Good
From 2,014 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Melia Kuala Lumpur
All
Staff Friendliness (68)
Distance to City Center (64)
Room Space (64)
Bedroom (61)
Accessibility (56)
Bathroom (56)
Surroundings (54)
Ambiance (54)
Hotel Area (46)
Wifi (39)
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Traveller Reviews Melia Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
I***I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Best hotel in the area, close to Bukit Bintang and train station!
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Nasripa O.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, pleasant environment, lots of food, easy public access 👍🏽🥰
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Accommodation's Reply
01 Dec 2025
Dear Ms. Nasripa O., Warm greetings from Melia Kuala Lumpur. Thank you very much for your excellent rating and comments. We are delighted to hear that you were impressed by our friendly staff, pleasant atmosphere, delicious food and easy public accessibility during your business stay. We sincerely appreciate your kind words and look forward to welcoming you back to Melia Kuala Lumpur for another memorable experience. Dear Ms. Nasripa O., Warm greetings from Melia Kuala Lumpur. Thank you very much for your excellent rating and comments. We are delighted to hear that you were impressed by our friendly staff, pleasant atmosphere, delicious food and easy public accessibility during your business stay. We sincerely appreciate your kind words and look forward to welcoming you back to Melia Kuala Lumpur for another memorable experience.
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Nasripa O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Third time staying here, the staff are very friendly, the room is spacious and clean, 10 minutes walk to the pavilion, I will stay here again 👍🏽
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Accommodation's Reply
01 Dec 2025
Dear Ms. Nasripa O., Sincerely from Melia Kuala Lumpur, Thank you very much for the perfect rating and sharing your feedback. We are very pleased to know that this is your third stay with us and that you are impressed by our friendly staff, spacious and clean rooms and convenient location near the Pavilions. Your honesty and kind words mean a lot to us and we look forward to welcoming you back to Melia Kuala Lumpur for a pleasant stay. Dear Ms. Nasripa O., Sincerely from Melia Kuala Lumpur, Thank you very much for the perfect rating and sharing your feedback. We are very pleased to know that this is your third stay with us and that you are impressed by our friendly staff, spacious and clean rooms and convenient location near the Pavilions. Your honesty and kind words mean a lot to us and we look forward to welcoming you back to Melia Kuala Lumpur for a pleasant stay.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great location, super strategic, near MRT station, opposite Berjaya Times Square
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warm greetings from Melia Kuala Lumpur. Thank you for your review and excellent rating. We are delighted that you enjoyed our convenient location, close to the MRT station and opposite Berjaya Times Square. We appreciate your warm feedback and look forward to welcoming you back to Melia Kuala Lumpur for a pleasant stay.
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J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
MELIA Bukit Bintang Hotel is highly recommended. Large, clean, comfortable rooms. Close to ALOR Food Street. Close to Sungai Wang shopping area. Close to KLCC Tower. Great location. By the way, when checking in, the receptionist asked for RM10, saying it was for tourist tax. There was no receipt. Overall, the hotel was very nice.
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Accommodation's Reply
24 Nov 2025
Dear Guest, Warm greetings from Meliá Kuala Lumpur! Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your spacious, clean, and comfortable room, as well as our convenient location near Alor Food Street, Sungai Wang shopping area, and KLCC Tower. Please be informed that the tourism tax is compulsory for all tourists as required by government law. We sincerely apologize if this was not clearly communicated during check-in, and we will ensure proper receipt issuance and clearer information for our guests in the future. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back to Meliá Kuala Lumpur for another excellent stay.
p***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a wonderful stay at Hotel Melia Kuala Lumpur. The room was very spacious, incredibly clean, and beautifully designed, I really loved the interior. The staff were extremely friendly, especially Khanh, who was very helpful during my check-in and made the experience even better. The location is also excellent, convenient, central, and perfect for getting around. Overall, a very comfortable and enjoyable stay. Highly recommended!
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Accommodation's Reply
24 Nov 2025
Dear Guest, Warm greetings from Meliá Kuala Lumpur! Thank you very much for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your spacious, clean, and beautifully designed room, as well as our central and convenient location. We are especially pleased that Khanh made your check-in experience even better — your kind words will be shared with him and our team. It is always rewarding to know that our guests had a very comfortable and enjoyable stay. We truly appreciate your recommendation and look forward to welcoming you back to Meliá Kuala Lumpur for another memorable experience.
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good location.. Walking distance to all malls and eateries.. Affordable pricing.. Will stay there again in KL.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location within walking distance to malls and eateries, as well as our affordable pricing. It is especially gratifying to know that you plan to stay with us again during your future visits to Kuala Lumpur. We look forward to welcoming you back for another enjoyable stay.
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Checking in at 11:30 PM, we received a free room upgrade. The location is right next to the monorail, making it easy to get everywhere. There are many malls nearby.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm regards from Melia Kuala Lumpur Thank you very much for your wonderful review. We are delighted that you enjoyed our complimentary room upgrade and that our convenient location near the monorail made it easy to explore the city. We are also delighted that you enjoyed the nearby shopping options. We look forward to welcoming you back for a relaxing stay. - Dear Valued Guest, Warm regards from Melia Kuala Lumpur Thank you very much for your wonderful review. We are delighted that you enjoyed our complimentary room upgrade and that our convenient location near the monorail made it easy to explore the city. We are also delighted that you enjoyed the nearby shopping options. We look forward to welcoming you back for a relaxing stay.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
the staff didn’t look for my request from Traveloka. Breakfast food didnt have much variety and taste just ok.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for taking the time to share your feedback. We sincerely apologize that your preference request from Traveloka could not be accommodated. Please note that all requests are subject to availability upon your arrival at the hotel, and during periods of high occupancy, it may not always be possible to fulfill every request. We also appreciate your feedback regarding breakfast. Your comments have been shared with our team for review as we continuously strive to improve our offerings. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Excellent Stay in the Heart of Kuala Lumpur! Meliá KL exceeded my expectations—perfect location right across from Berjaya Times Square and just steps away from Bukit Bintang and Imbi Monorail Station. The room was clean, spacious, and comfortable, with a great city view. The staff were very friendly and attentive, making the stay even more pleasant. Breakfast had a wide selection of local and international dishes, all delicious. Truly a great choice for both leisure and business travelers—I’ll definitely stay here again!
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your wonderful review and for sharing your detailed feedback. We are thrilled to know that your stay exceeded expectations and that you enjoyed our prime location, comfortable and spacious room with city views, as well as the wide selection at breakfast. We are especially pleased to hear your kind words about our friendly and attentive team. Your feedback is truly motivating and will be shared with the entire team. We look forward to welcoming you back for another memorable stay in the heart of Kuala Lumpur.
D***j
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Had a staycation recently, booked a guestrooms but got an upgrade to Level Room with a good price. Had a comfortable stay with good breakfast
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for sharing your lovely feedback with us. We are delighted to hear that you enjoyed your staycation and that the upgrade to our Level Room added extra comfort to your experience. It is also wonderful to know that you had a pleasant and satisfying breakfast during your stay. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back again for another enjoyable and memorable stay.
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A very nice hotel to stay at! I booked The Level room, and the benefits provided by the hotel were amazing. I’ll definitely stay here again in the future.
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your perfect rating and wonderful feedback. We are delighted to know that you enjoyed your stay in our Level room and appreciated the exclusive benefits provided. It is truly rewarding to hear that you would choose to stay with us again in the future. We look forward to welcoming you back soon for another exceptional experience at Meliá Kuala Lumpur.
C***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Nice... I will come back again, hhe.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your wonderful rating and kind words. We are delighted to know that you had a pleasant stay and that you plan to return again. We look forward to welcoming you back soon for another enjoyable experience in the heart of Bukit Bintang.
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly and helpful. The service is good. It's a shame the breakfast menu isn't very varied, but overall it's very good.
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3 people find it helpful
Accommodation's Reply
17 Oct 2025
*English:* Thank you very much for your lovely review 😊 We are glad that you were satisfied with the friendliness and helpfulness of our team. We also appreciate your comments on the breakfast variety and will take them into consideration for future improvements. We look forward to welcoming you back to Meliá Kuala Lumpur for a wonderful stay.
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Endang K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Strategic location next to Imbi LRT station, close to Bukit Bintang, friendly service, clean and fragrant hotel.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Endang K., Warm greetings from Meliá Kuala Lumpur! Thank you very much for your wonderful rating and kind feedback. We’re delighted to know you enjoyed our convenient location, friendly service, and the cleanliness and pleasant scent of our hotel. It was a pleasure having you with us, and we truly appreciate your time in sharing this lovely review. We look forward to welcoming you back for another enjoyable stay in the heart of Kuala Lumpur.
A***S
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is okay, overall a decent stay. Very near to all locations; walking distance is very acceptable.
2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for your perfect rating of 10 and for taking the time to share your feedback. We are pleased to know that you had a decent and comfortable stay, and that our central location added convenience to your visit. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the heart of Kuala Lumpur. Warm regards, Guest Experience Team Meliá Kuala Lumpur
E***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is comfortable. There are many benefits. Free laundry, free lounge.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Here’s a warm and polished reply you can use: --- Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur! Thank you very much for your wonderful rating and kind words. We’re delighted to know that you enjoyed your comfortable room and appreciated the extra benefits such as complimentary laundry and lounge access. It was truly our pleasure to have you with us, and we hope to welcome you again for another pleasant and relaxing stay.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.3
/10
Reviewed 8 week(s) ago
Staff was friendly n helpful,the only disappointing was request for higher floor n facing a better view was not respond,we always choose melia as our priority hotel, wherever we are in KL.
1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback and for continuing to choose Meliá Kuala Lumpur as your preferred hotel whenever you visit the city. We truly appreciate your loyalty and kind words about our friendly and helpful staff. We’re genuinely sorry to hear that your request for a higher floor with a better view was not fulfilled this time. Please be assured that your comments have been shared with our team for improvement, and we will do our utmost to better accommodate your preferences on your next stay. We hope to have the pleasure of welcoming you back soon for an even more enjoyable experience.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Very good service & comfortable. Will repeat to stay at this hotel again. 10/10
2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for sharing your wonderful feedback and for rating your stay 9.4 out of 10. We are delighted to know that you enjoyed our service and found your stay comfortable. It is truly rewarding to hear that you plan to return — we look forward to welcoming you back for another pleasant and memorable experience soon. Warm regards, Guest Experience Team Meliá Kuala Lumpur
Hotmian S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was a very memorable stay at the Melia Hotel, the staff were very friendly and the rooms were clean, very close to Time Square and Bukit Bintang.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Mr. Hotmian S., Thank you very much for your perfect 10/10 rating and for sharing your wonderful review of your recent stay at Melia Kuala Lumpur. We are delighted to know that you had a very memorable experience and appreciated our friendly staff, clean rooms, and strategic location near Times Square and Bukit Bintang. Your kind words mean a lot to us and serve as great motivation for our team to continue providing warm and attentive service to all our guests.
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40

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Exterior 4 Melia Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Melia Kuala Lumpur

Traveloka (2,014)
Other sources (977)
8.7
Very Good
From 2,014 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

9.1

Service and Facilites

8.7

People often mention about Melia Kuala Lumpur
All
Staff Friendliness (68)
Distance to City Center (64)
Room Space (64)
Bedroom (61)
Accessibility (56)
Bathroom (56)
Surroundings (54)
Ambiance (54)
Hotel Area (46)
Wifi (39)
Sort by
Most Recent
Format
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Preferences
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Traveller Reviews Melia Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
I***I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
Best hotel in the area, close to Bukit Bintang and train station!
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Nasripa O.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly staff, pleasant environment, lots of food, easy public access 👍🏽🥰
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Accommodation's Reply
01 Dec 2025
Dear Ms. Nasripa O., Warm greetings from Melia Kuala Lumpur. Thank you very much for your excellent rating and comments. We are delighted to hear that you were impressed by our friendly staff, pleasant atmosphere, delicious food and easy public accessibility during your business stay. We sincerely appreciate your kind words and look forward to welcoming you back to Melia Kuala Lumpur for another memorable experience. Dear Ms. Nasripa O., Warm greetings from Melia Kuala Lumpur. Thank you very much for your excellent rating and comments. We are delighted to hear that you were impressed by our friendly staff, pleasant atmosphere, delicious food and easy public accessibility during your business stay. We sincerely appreciate your kind words and look forward to welcoming you back to Melia Kuala Lumpur for another memorable experience.
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Nasripa O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Third time staying here, the staff are very friendly, the room is spacious and clean, 10 minutes walk to the pavilion, I will stay here again 👍🏽
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Accommodation's Reply
01 Dec 2025
Dear Ms. Nasripa O., Sincerely from Melia Kuala Lumpur, Thank you very much for the perfect rating and sharing your feedback. We are very pleased to know that this is your third stay with us and that you are impressed by our friendly staff, spacious and clean rooms and convenient location near the Pavilions. Your honesty and kind words mean a lot to us and we look forward to welcoming you back to Melia Kuala Lumpur for a pleasant stay. Dear Ms. Nasripa O., Sincerely from Melia Kuala Lumpur, Thank you very much for the perfect rating and sharing your feedback. We are very pleased to know that this is your third stay with us and that you are impressed by our friendly staff, spacious and clean rooms and convenient location near the Pavilions. Your honesty and kind words mean a lot to us and we look forward to welcoming you back to Melia Kuala Lumpur for a pleasant stay.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great location, super strategic, near MRT station, opposite Berjaya Times Square
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Warm greetings from Melia Kuala Lumpur. Thank you for your review and excellent rating. We are delighted that you enjoyed our convenient location, close to the MRT station and opposite Berjaya Times Square. We appreciate your warm feedback and look forward to welcoming you back to Melia Kuala Lumpur for a pleasant stay.
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J***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
MELIA Bukit Bintang Hotel is highly recommended. Large, clean, comfortable rooms. Close to ALOR Food Street. Close to Sungai Wang shopping area. Close to KLCC Tower. Great location. By the way, when checking in, the receptionist asked for RM10, saying it was for tourist tax. There was no receipt. Overall, the hotel was very nice.
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Accommodation's Reply
24 Nov 2025
Dear Guest, Warm greetings from Meliá Kuala Lumpur! Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed your spacious, clean, and comfortable room, as well as our convenient location near Alor Food Street, Sungai Wang shopping area, and KLCC Tower. Please be informed that the tourism tax is compulsory for all tourists as required by government law. We sincerely apologize if this was not clearly communicated during check-in, and we will ensure proper receipt issuance and clearer information for our guests in the future. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back to Meliá Kuala Lumpur for another excellent stay.
p***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I had a wonderful stay at Hotel Melia Kuala Lumpur. The room was very spacious, incredibly clean, and beautifully designed, I really loved the interior. The staff were extremely friendly, especially Khanh, who was very helpful during my check-in and made the experience even better. The location is also excellent, convenient, central, and perfect for getting around. Overall, a very comfortable and enjoyable stay. Highly recommended!
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Accommodation's Reply
24 Nov 2025
Dear Guest, Warm greetings from Meliá Kuala Lumpur! Thank you very much for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your spacious, clean, and beautifully designed room, as well as our central and convenient location. We are especially pleased that Khanh made your check-in experience even better — your kind words will be shared with him and our team. It is always rewarding to know that our guests had a very comfortable and enjoyable stay. We truly appreciate your recommendation and look forward to welcoming you back to Meliá Kuala Lumpur for another memorable experience.
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good location.. Walking distance to all malls and eateries.. Affordable pricing.. Will stay there again in KL.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location within walking distance to malls and eateries, as well as our affordable pricing. It is especially gratifying to know that you plan to stay with us again during your future visits to Kuala Lumpur. We look forward to welcoming you back for another enjoyable stay.
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Checking in at 11:30 PM, we received a free room upgrade. The location is right next to the monorail, making it easy to get everywhere. There are many malls nearby.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm regards from Melia Kuala Lumpur Thank you very much for your wonderful review. We are delighted that you enjoyed our complimentary room upgrade and that our convenient location near the monorail made it easy to explore the city. We are also delighted that you enjoyed the nearby shopping options. We look forward to welcoming you back for a relaxing stay. - Dear Valued Guest, Warm regards from Melia Kuala Lumpur Thank you very much for your wonderful review. We are delighted that you enjoyed our complimentary room upgrade and that our convenient location near the monorail made it easy to explore the city. We are also delighted that you enjoyed the nearby shopping options. We look forward to welcoming you back for a relaxing stay.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
the staff didn’t look for my request from Traveloka. Breakfast food didnt have much variety and taste just ok.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for taking the time to share your feedback. We sincerely apologize that your preference request from Traveloka could not be accommodated. Please note that all requests are subject to availability upon your arrival at the hotel, and during periods of high occupancy, it may not always be possible to fulfill every request. We also appreciate your feedback regarding breakfast. Your comments have been shared with our team for review as we continuously strive to improve our offerings. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.
I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Excellent Stay in the Heart of Kuala Lumpur! Meliá KL exceeded my expectations—perfect location right across from Berjaya Times Square and just steps away from Bukit Bintang and Imbi Monorail Station. The room was clean, spacious, and comfortable, with a great city view. The staff were very friendly and attentive, making the stay even more pleasant. Breakfast had a wide selection of local and international dishes, all delicious. Truly a great choice for both leisure and business travelers—I’ll definitely stay here again!
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your wonderful review and for sharing your detailed feedback. We are thrilled to know that your stay exceeded expectations and that you enjoyed our prime location, comfortable and spacious room with city views, as well as the wide selection at breakfast. We are especially pleased to hear your kind words about our friendly and attentive team. Your feedback is truly motivating and will be shared with the entire team. We look forward to welcoming you back for another memorable stay in the heart of Kuala Lumpur.
D***j
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Had a staycation recently, booked a guestrooms but got an upgrade to Level Room with a good price. Had a comfortable stay with good breakfast
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for sharing your lovely feedback with us. We are delighted to hear that you enjoyed your staycation and that the upgrade to our Level Room added extra comfort to your experience. It is also wonderful to know that you had a pleasant and satisfying breakfast during your stay. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back again for another enjoyable and memorable stay.
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A very nice hotel to stay at! I booked The Level room, and the benefits provided by the hotel were amazing. I’ll definitely stay here again in the future.
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your perfect rating and wonderful feedback. We are delighted to know that you enjoyed your stay in our Level room and appreciated the exclusive benefits provided. It is truly rewarding to hear that you would choose to stay with us again in the future. We look forward to welcoming you back soon for another exceptional experience at Meliá Kuala Lumpur.
C***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Nice... I will come back again, hhe.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you very much for your wonderful rating and kind words. We are delighted to know that you had a pleasant stay and that you plan to return again. We look forward to welcoming you back soon for another enjoyable experience in the heart of Bukit Bintang.
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly and helpful. The service is good. It's a shame the breakfast menu isn't very varied, but overall it's very good.
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3 people find it helpful
Accommodation's Reply
17 Oct 2025
*English:* Thank you very much for your lovely review 😊 We are glad that you were satisfied with the friendliness and helpfulness of our team. We also appreciate your comments on the breakfast variety and will take them into consideration for future improvements. We look forward to welcoming you back to Meliá Kuala Lumpur for a wonderful stay.
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Endang K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Strategic location next to Imbi LRT station, close to Bukit Bintang, friendly service, clean and fragrant hotel.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Endang K., Warm greetings from Meliá Kuala Lumpur! Thank you very much for your wonderful rating and kind feedback. We’re delighted to know you enjoyed our convenient location, friendly service, and the cleanliness and pleasant scent of our hotel. It was a pleasure having you with us, and we truly appreciate your time in sharing this lovely review. We look forward to welcoming you back for another enjoyable stay in the heart of Kuala Lumpur.
A***S
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is okay, overall a decent stay. Very near to all locations; walking distance is very acceptable.
2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for your perfect rating of 10 and for taking the time to share your feedback. We are pleased to know that you had a decent and comfortable stay, and that our central location added convenience to your visit. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay in the heart of Kuala Lumpur. Warm regards, Guest Experience Team Meliá Kuala Lumpur
E***a
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is comfortable. There are many benefits. Free laundry, free lounge.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Here’s a warm and polished reply you can use: --- Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur! Thank you very much for your wonderful rating and kind words. We’re delighted to know that you enjoyed your comfortable room and appreciated the extra benefits such as complimentary laundry and lounge access. It was truly our pleasure to have you with us, and we hope to welcome you again for another pleasant and relaxing stay.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.3
/10
Reviewed 8 week(s) ago
Staff was friendly n helpful,the only disappointing was request for higher floor n facing a better view was not respond,we always choose melia as our priority hotel, wherever we are in KL.
1 people find it helpful
Accommodation's Reply
10 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback and for continuing to choose Meliá Kuala Lumpur as your preferred hotel whenever you visit the city. We truly appreciate your loyalty and kind words about our friendly and helpful staff. We’re genuinely sorry to hear that your request for a higher floor with a better view was not fulfilled this time. Please be assured that your comments have been shared with our team for improvement, and we will do our utmost to better accommodate your preferences on your next stay. We hope to have the pleasure of welcoming you back soon for an even more enjoyable experience.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Very good service & comfortable. Will repeat to stay at this hotel again. 10/10
2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Meliá Kuala Lumpur. Thank you for sharing your wonderful feedback and for rating your stay 9.4 out of 10. We are delighted to know that you enjoyed our service and found your stay comfortable. It is truly rewarding to hear that you plan to return — we look forward to welcoming you back for another pleasant and memorable experience soon. Warm regards, Guest Experience Team Meliá Kuala Lumpur
Hotmian S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It was a very memorable stay at the Melia Hotel, the staff were very friendly and the rooms were clean, very close to Time Square and Bukit Bintang.
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2 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Mr. Hotmian S., Thank you very much for your perfect 10/10 rating and for sharing your wonderful review of your recent stay at Melia Kuala Lumpur. We are delighted to know that you had a very memorable experience and appreciated our friendly staff, clean rooms, and strategic location near Times Square and Bukit Bintang. Your kind words mean a lot to us and serve as great motivation for our team to continue providing warm and attentive service to all our guests.
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