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Promenade Service Apartment
Apartments
7.8
/10
Very Good
2,306 reviews
What Guests Say About Their Stay
Distance To City Center (32)
Room Space (31)
Bathroom (27)
Staff Friendliness (26)
M***a
9.4
/ 10
The staff are very friendly. We stay in a family room, it's a big space. Really comfortable for family. Next time will stay in this hotel again. Thanks.
Mawarliza
9.4
/ 10
Hotel terbaik dulu, kini dan selamanya. Hotel yang lengkap, selesa, bersih dan layanan staff yang paling terbaik di abad ini.
AIZAL AMRI BIN ABDUL BASA
9.7
/ 10
nice room, very clean and tidy..very satisfied and I will high recommended to who want to stay at Promenande Apartment Service..
Amanda C.
9.7
/ 10
The room looks like as advertised. Clean, spacious & comfy.
MOHD M. B. M. R.
9.1
/ 10
I would definitely come back ! The apartment was in a great condition and clean. The price was reasonable and worth every penny! The location is strategic and you can reach your destination just by walking around town. The housekeeper was friendly and take prompt a action whenever needed. Thank you PSA!
In the Area
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3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Main Facilities
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Luggage storage
Elevator
Family room
Laundry
Wheelchair accessible
AC
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Available Room Types in Promenade Service Apartment
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What's around Promenade Service Apartment
3-G-17, Lorong Api Api 2, Api Api Centre , Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
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Discover More About Promenade Service Apartment
note: apartment was previously named Promenade Service Apartments
Location
Promenade Service Apartment is located in area / city Kota Kinabalu.
About Promenade Service Apartment
For you, travelers who wish to travel comfortably on a budget, Promenade Service Apartment is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Promenade Service Apartment provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Promenade Service Apartment, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Promenade Service Apartment is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Promenade Service Apartment is the smartest choice for you who are looking for affordable accommodation with outstanding service.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Promenade Service Apartment is a apartment with great comfort and excellent service according to most apartment's guests.
Promenade Service Apartment is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Promenade Service Apartment
Lobby
Bedroom
In-room Bathroom
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Shower
- TV
General
- AC
- Family room
- Heater
- Non-smoking room
Public Facilities
- Parking
- Elevator
- Safety deposit box
- WiFi in public area
Hotel Services
- Front desk
- 24-hour security
- Luggage storage
- Tours
Accessibilty
- Accessible bathroom
- In-room accessibility
- Wheelchair accessible
Transportation
- Car rental
- Parking with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Photocopier
Accommodation Policy & General Information in Promenade Service Apartment
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
14:00 - 23:59
Check-out:
12:00 - 13:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
General Check-in Instructions
Our reception counter operates 24/7.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - 23:59 - to 12:00 - 13:00 |
Available rooms at Promenade Service Apartment | 131 |
Number of floors in Promenade Service Apartment | 3 |
Another facilities in Promenade Service Apartment | ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon |
Frequently asked questions about Promenade Service Apartment
What is normal check-in & check-out time at Promenade Service Apartment?
The standard check-in time at Promenade Service Apartment is starting from 14:00 - 23:59 while the latest check-out time is at 12:00 - 13:00
What is the star rating of Promenade Service Apartment?
Promenade Service Apartment has a 2.0-star rating.
How many floors does Promenade Service Apartment have?
Promenade Service Apartment has 3.
How many rooms are available at Promenade Service Apartment?
Promenade Service Apartment has 131.
Does Promenade Service Apartment have parking?
Yes, Promenade Service Apartment does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Promenade Service Apartment
Overall Ratings & Reviews Promenade Service Apartment
Traveloka (1,860)
Other sources (446)
8.1
Very Good
From 1,860 reviews
Provided by travellers on
Cleanliness
7.9
Room Comfort
7.9
Meal
7.7
Location
8.3
Service and Facilites
8.0
People often mention about Promenade Service Apartment
All
Distance to City Center (25)
Staff Friendliness (23)
Room Space (23)
Bedroom (22)
Bathroom (19)
Accessibility (16)
Family Friendly (16)
Wifi (16)
Surroundings (14)
Check-in/out Time (14)
Sort by
Most Recent
Format
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Preferences
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Traveller Reviews Promenade Service Apartment
Number of reviews per page
20
40
Customer reviews
UN
Ummu N.
8.5
/10
Reviewed 2 week(s) ago
It's a bit difficult to check out if you bring your own vehicle, because you have to pay a parking ticket in block 3 at the reception counter, maybe if you get a room in block 3 it might be ok to have to walk a long way, but from blocks 4 and 5 it's a bit difficult, because you have to commute to the basement parking area again
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Thank you for choosing to stay with us. We hope to serve you even better on your next visit
Verified Traveler
Business
8.2
/10
Reviewed 3 week(s) ago
The room felt like home. Clean and spacious
Find this review helpful?
Accommodation's Reply
18 Oct 2025
We appreciate for your sharing of your stay experience with us and are glad to hear that you are happy with your recent stay with us.
DA
Dayang A.
Staycation
9.7
/10
Reviewed 3 week(s) ago
nice staff...clean place...nice to find breakfast
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Find this review helpful?
Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your kind words about our staff
hj
haziman j.
8.5
/10
Reviewed 6 week(s) ago
Good location & easy food & middle of town areas
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Thank you for the positive feedback. We look forward to welcoming you back in the future.
s***n
Staycation
10.0
/10
Reviewed 9 week(s) ago
Friendly staff service, strategic hotel area, spacious, clean and tidy hotel...will stay there again next time..
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Thank you for the wonderful testimonial about your recent stay with us.
N***h
9.7
/10
Reviewed 9 week(s) ago
Affordable price and comfort for your stay. I will stay here next time hihi
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Thank you for the wonderful testimonial. Looking forward to hosting you again
N***L
Leisure
8.2
/10
Reviewed 9 week(s) ago
The staff is very friendly and the place is close. The room is very satisfying. Awesome!
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Find this review helpful?
Accommodation's Reply
29 Aug 2025
Thank you for your kind feedback. We are glad to know you were satisfied with your stay
Guest
Leisure
8.8
/10
Reviewed 14 week(s) ago
The staff is very friendly to customers. The booths are very large and clean.
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Thank you for your kind words. We are truly delighted to hear that you had a wonderful stay and that our team made you feel welcomed and comfortable.
Y***i
Business
10.0
/10
Reviewed 18 week(s) ago
Good place... Easy to go everywhere... Staff can consider our time
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Thank you for your positive feedback. We strive to provide the best value and experience for our guests throughout their stay with us.
kressensiana
Leisure
8.5
/10
Reviewed 20 week(s) ago
The room is very spacious, the price is cheap, the staff is friendly, every time I go to KK I always stay here, access to everywhere is very close, this is the third time I have stayed here.
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Find this review helpful?
Accommodation's Reply
19 Jun 2025
We appreciate your continued support all this while. It’s always our pleasure to welcome you and we look forward to hosting you again during your future visits to Kota Kinabalu.
IB
Ismarlina B. K.
9.4
/10
Reviewed 20 week(s) ago
very satisfied. interesting atmosphere.
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2025
Thank you for the wonderful testimonial. We look forward to hosting you again in the near future
Ab
Aidi b. H.
10.0
/10
Reviewed 20 week(s) ago
Staff very friendly, near to town service, clean easy for taxi, grab service's.
Find this review helpful?
Accommodation's Reply
12 Jun 2025
Thank you for your kind recommendation. We are really glad to have made your stay a memorable one.
A***n
Leisure
10.0
/10
Reviewed 22 week(s) ago
very recommended, comfortable and with a shopping mall.
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2025
Thank you for your positive review and for recommending us to others. We shall look forward to serving you again soon.
M***a
Staycation
9.4
/10
Reviewed 23 week(s) ago
The staff are very friendly. We stay in a family room, it's a big space. Really comfortable for family. Next time will stay in this hotel again. Thanks.
Find this review helpful?
Accommodation's Reply
29 May 2025
We are delighted to hear you and your family had a comfortable stay in our room. Do come and stay with us again soon.
Y***i
Business
9.1
/10
Reviewed 23 week(s) ago
very comfortable, nice and location near town
Find this review helpful?
Accommodation's Reply
24 May 2025
We are pleased that you had a pleasant stay and found our location to be ideal for your needs.
C***y
Leisure
9.4
/10
Reviewed 24 week(s) ago
Prefer the window be soundproofed. Didn't quite enjoy the main road traffic noise during late night.
Find this review helpful?
Accommodation's Reply
21 May 2025
Thank you for your support and for sharing your feedback. Your input is valuable and will be considered in our improvement planning
S***i
9.4
/10
Reviewed 24 week(s) ago
The staff was very friendly and the apartment very clean and comfortable.
Find this review helpful?
Accommodation's Reply
21 May 2025
Thank you for sharing your thoughts. Providing a clean and friendly environment is our priority to ensure every guest enjoys a pleasant stay
Hambi H.
Staycation
10.0
/10
Reviewed 24 week(s) ago
I have stayed at this hotel 3 times and I am really satisfied, comfortable and the best.
See original
Find this review helpful?
Accommodation's Reply
20 May 2025
Thank you for continued support and for sharing your wonderful feedback
Y***i
Leisure
9.4
/10
Reviewed 25 week(s) ago
Room very good and staff also polite. Easy to discuss if we are late check out, and can early check in if there is a room ready.
1 people find it helpful
Accommodation's Reply
14 May 2025
Glad to hear that you have enjoyed your stay and appreciated the friendly atmosphere
TN
Tho N.
Staycation
8.2
/10
Reviewed 26 week(s) ago
I'm traveling alone so this room is too big for me, I don't need to cook anything, but for the price I think it's cheap, the location of this apartment is also convenient, everyone can consider it.
See original
Find this review helpful?
Accommodation's Reply
08 May 2025
Thank you for the detailed feedback. It is great to hear that you found our room rates fair and reasonable. We look forward to welcoming you again
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Promenade Service Apartment
Traveloka (1,860)
Other sources (446)
8.1
Very Good
From 1,860 reviews
Provided by travellers on
Cleanliness
7.9
Room Comfort
7.9
Meal
7.7
Location
8.3
Service and Facilites
8.0
People often mention about Promenade Service Apartment
All
Distance to City Center (25)
Staff Friendliness (23)
Room Space (23)
Bedroom (22)
Bathroom (19)
Accessibility (16)
Family Friendly (16)
Wifi (16)
Surroundings (14)
Check-in/out Time (14)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Promenade Service Apartment
Number of reviews per page
20
40
Customer reviews
UN
Ummu N.
8.5
/10
Reviewed 2 week(s) ago
It's a bit difficult to check out if you bring your own vehicle, because you have to pay a parking ticket in block 3 at the reception counter, maybe if you get a room in block 3 it might be ok to have to walk a long way, but from blocks 4 and 5 it's a bit difficult, because you have to commute to the basement parking area again
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Thank you for choosing to stay with us. We hope to serve you even better on your next visit
Verified Traveler
Business
8.2
/10
Reviewed 3 week(s) ago
The room felt like home. Clean and spacious
Find this review helpful?
Accommodation's Reply
18 Oct 2025
We appreciate for your sharing of your stay experience with us and are glad to hear that you are happy with your recent stay with us.
DA
Dayang A.
Staycation
9.7
/10
Reviewed 3 week(s) ago
nice staff...clean place...nice to find breakfast
See original
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Thank you for taking the time to share your kind words about our staff
hj
haziman j.
8.5
/10
Reviewed 6 week(s) ago
Good location & easy food & middle of town areas
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Thank you for the positive feedback. We look forward to welcoming you back in the future.
s***n
Staycation
10.0
/10
Reviewed 9 week(s) ago
Friendly staff service, strategic hotel area, spacious, clean and tidy hotel...will stay there again next time..
See original
Find this review helpful?
Accommodation's Reply
03 Sep 2025
Thank you for the wonderful testimonial about your recent stay with us.
N***h
9.7
/10
Reviewed 9 week(s) ago
Affordable price and comfort for your stay. I will stay here next time hihi
Find this review helpful?
Accommodation's Reply
02 Sep 2025
Thank you for the wonderful testimonial. Looking forward to hosting you again
N***L
Leisure
8.2
/10
Reviewed 9 week(s) ago
The staff is very friendly and the place is close. The room is very satisfying. Awesome!
See original
Find this review helpful?
Accommodation's Reply
29 Aug 2025
Thank you for your kind feedback. We are glad to know you were satisfied with your stay
Guest
Leisure
8.8
/10
Reviewed 14 week(s) ago
The staff is very friendly to customers. The booths are very large and clean.
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Thank you for your kind words. We are truly delighted to hear that you had a wonderful stay and that our team made you feel welcomed and comfortable.
Y***i
Business
10.0
/10
Reviewed 18 week(s) ago
Good place... Easy to go everywhere... Staff can consider our time
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Thank you for your positive feedback. We strive to provide the best value and experience for our guests throughout their stay with us.
kressensiana
Leisure
8.5
/10
Reviewed 20 week(s) ago
The room is very spacious, the price is cheap, the staff is friendly, every time I go to KK I always stay here, access to everywhere is very close, this is the third time I have stayed here.
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2025
We appreciate your continued support all this while. It’s always our pleasure to welcome you and we look forward to hosting you again during your future visits to Kota Kinabalu.
IB
Ismarlina B. K.
9.4
/10
Reviewed 20 week(s) ago
very satisfied. interesting atmosphere.
See original
Find this review helpful?
Accommodation's Reply
19 Jun 2025
Thank you for the wonderful testimonial. We look forward to hosting you again in the near future
Ab
Aidi b. H.
10.0
/10
Reviewed 20 week(s) ago
Staff very friendly, near to town service, clean easy for taxi, grab service's.
Find this review helpful?
Accommodation's Reply
12 Jun 2025
Thank you for your kind recommendation. We are really glad to have made your stay a memorable one.
A***n
Leisure
10.0
/10
Reviewed 22 week(s) ago
very recommended, comfortable and with a shopping mall.
See original
Find this review helpful?
Accommodation's Reply
05 Jun 2025
Thank you for your positive review and for recommending us to others. We shall look forward to serving you again soon.
M***a
Staycation
9.4
/10
Reviewed 23 week(s) ago
The staff are very friendly. We stay in a family room, it's a big space. Really comfortable for family. Next time will stay in this hotel again. Thanks.
Find this review helpful?
Accommodation's Reply
29 May 2025
We are delighted to hear you and your family had a comfortable stay in our room. Do come and stay with us again soon.
Y***i
Business
9.1
/10
Reviewed 23 week(s) ago
very comfortable, nice and location near town
Find this review helpful?
Accommodation's Reply
24 May 2025
We are pleased that you had a pleasant stay and found our location to be ideal for your needs.
C***y
Leisure
9.4
/10
Reviewed 24 week(s) ago
Prefer the window be soundproofed. Didn't quite enjoy the main road traffic noise during late night.
Find this review helpful?
Accommodation's Reply
21 May 2025
Thank you for your support and for sharing your feedback. Your input is valuable and will be considered in our improvement planning
S***i
9.4
/10
Reviewed 24 week(s) ago
The staff was very friendly and the apartment very clean and comfortable.
Find this review helpful?
Accommodation's Reply
21 May 2025
Thank you for sharing your thoughts. Providing a clean and friendly environment is our priority to ensure every guest enjoys a pleasant stay
Hambi H.
Staycation
10.0
/10
Reviewed 24 week(s) ago
I have stayed at this hotel 3 times and I am really satisfied, comfortable and the best.
See original
Find this review helpful?
Accommodation's Reply
20 May 2025
Thank you for continued support and for sharing your wonderful feedback
Y***i
Leisure
9.4
/10
Reviewed 25 week(s) ago
Room very good and staff also polite. Easy to discuss if we are late check out, and can early check in if there is a room ready.
1 people find it helpful
Accommodation's Reply
14 May 2025
Glad to hear that you have enjoyed your stay and appreciated the friendly atmosphere
TN
Tho N.
Staycation
8.2
/10
Reviewed 26 week(s) ago
I'm traveling alone so this room is too big for me, I don't need to cook anything, but for the price I think it's cheap, the location of this apartment is also convenient, everyone can consider it.
See original
Find this review helpful?
Accommodation's Reply
08 May 2025
Thank you for the detailed feedback. It is great to hear that you found our room rates fair and reasonable. We look forward to welcoming you again
Number of reviews per page
20
40