Pulai Springs Resort

Resorts
8.0
/10
Very Good
1,156 reviews

What Guests Say About Their Stay

Room Space (10)
Bedroom (10)
Hotel Area (9)
Variety (9)
M***D
10.0
/ 10
Perfect vacation for my family. My kids love all the facilities and the most important thing is the place is kids friendly. Thanks for the memories.
N***y
9.4
/ 10
Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff, especially Kumar, Received good recommendations for food from him. Room was clean with the essentials. Hotel central, everything we needed for a short visit to Johor with mountains view.
Nora A.
8.5
/ 10
We enjoy and fun with the room and swimming pool are very nice🥰. This is second time we check in here.❤👍
Noridah M.
9.7
/ 10
Spacious room, great facilities, suitable for family with small kids like me.
Nur D. B. K.
8.5
/ 10
Have fun with many swimming pools in here. Love it!
In the Area
See Map
20km, Jalan Pontian Lama, Pulai, Johor Bahru, Johor, Malaysia, 81100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Pulai Springs Resort is located in area / city Pulai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pulai Springs Resort

20km, Jalan Pontian Lama, Pulai, Johor Bahru, Johor, Malaysia, 81100
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Lobby Pulai Springs Resort
Lobby 2 Pulai Springs Resort

Discover More About Pulai Springs Resort

Location


Pulai Springs Resort is located in area / city Pulai.

About Pulai Springs Resort

Whether you are planning an event or other special occasions, Pulai Springs Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Pulai Springs Resort.

Pulai Springs Resort is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Pulai Springs Resort is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Pulai Springs Resort provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Pulai Springs Resort, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Pulai Springs Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pulai Springs Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pulai Springs Resort is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Pulai Springs Resort.

All facilities in Pulai Springs Resort

Bar, Cafe and Lounge Pulai Springs Resort
Bar, Cafe and Lounge
Swimming Pool Pulai Springs Resort
Swimming Pool
Entertainment Facility Pulai Springs Resort
Entertainment Facility
Fitness Center Pulai Springs Resort
Fitness Center
Functional Hall Pulai Springs Resort
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Snacks

Things to Do

  • Children play area
  • Entertainment for children
  • Fitness center
  • Garden
  • Karaoke
  • Library
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Minibar
  • Shower
  • TV

Sports and Recreations

  • Billiard
  • Cycling
  • Darts
  • Fitness center
  • Game room
  • Pool or Snooker

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Family-friendly Facilities

  • Kids club
  • Children club (surcharge)
  • Children pool

Transportation

  • Airport transfer
  • Area shuttle with surcharge

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Pulai Springs Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pulai Springs Resort
119
Number of floors in Pulai Springs Resort
7
Another facilities in Pulai Springs Resort
Bellhop, Concierge, Money changer, Doorman, Front desk

Frequently asked questions about Pulai Springs Resort

What are available facilities at Pulai Springs Resort?
There are top facilites at Pulai Springs Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pulai Springs Resort?
The standard check-in time at Pulai Springs Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pulai Springs Resort provide breakfast?
Yes, Pulai Springs Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pulai Springs Resort?
Pulai Springs Resort has a 4.0-star rating.
How many floors does Pulai Springs Resort have?
Pulai Springs Resort has 7.
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More Reviews from Other Guests in Pulai Springs Resort

Overall Ratings & Reviews Pulai Springs Resort

Traveloka (630)
Other sources (526)
8.5
Very Good
From 630 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.4

Service and Facilites

8.4

People often mention about Pulai Springs Resort
All
Room Space (8)
Bedroom (8)
Taste (8)
Variety (8)
In-house Restaurant (8)
Surroundings (7)
Hotel Area (7)
Family Friendly (5)
Staff Friendliness (5)
Bathroom (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Pulai Springs Resort

Number of reviews per page
20
40
Customer reviews
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Pool besar & staff friendly. Ank2 enjoy sgt
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you so much for your positive feedback. We're so pleased to hear that your children enjoyed our spacious pool and friendly staff. We look forward to welcoming you back soon! General Manager Sunny Su
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
For an old resort, the rooms are still kept clean and comfortable to stay in. Everything worked well. We stayed opposite the pool, it was the main star. We were thankful cos we have relatives visiting for few hours and had good space to host. The area by the pool was clean too. Had breakfast, the food taste was disappointing. Even for kids, they couldnt eat the Honey Stars cereal due to low quality.
Read More
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for taking the time to share your review. We’re glad to hear that you found our rooms clean, comfortable, and well-maintained, and that you and your family enjoyed the pool area and its surroundings. At the same time, I apologise that our breakfast did not meet your expectations, especially in terms of quality. Your feedback has been shared with our culinary team to review and improve the breakfast offerings. We appreciate your honest comments and hope to welcome you back for an even better experience next time. Sunny Soo General Manager
M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Perfect vacation for my family. My kids love all the facilities and the most important thing is the place is kids friendly. Thanks for the memories.
1 people find it helpful
Accommodation's Reply
06 Nov 2025
Thank you for your wonderful review. We’re delighted to hear that your family enjoyed your vacation and that the kids loved our facilities. Creating memorable and family-friendly experiences is what we strive for, and we look forward to welcoming you all back for more happy memories. Sunny Soo General Manager
N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff, especially Kumar, Received good recommendations for food from him. Room was clean with the essentials. Hotel central, everything we needed for a short visit to Johor with mountains view.
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your lovely review. We’re delighted to hear that you enjoyed the breakfast, found the room clean and comfortable, and appreciated the service from our team, especially Kumar. It’s wonderful to know our location and amenities added to your short visit to Johor. We look forward to welcoming you back for another enjoyable stay. Sunny Soo General Manager
Suhani b. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
very comfy & enjoyful vacation
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your kind review. We’re glad to hear that you had a comfortable and enjoyable vacation with us. We look forward to welcoming you back for another relaxing stay soon. Sunny Soo General Manager
Profile Picture
Izzuwan J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel area is spacious. There are all kinds of activities you can do within the hotel area. You can cycle, there is an indoor playground for children. It is suitable to bring the family here. If you have a chance to go to Johor, you will definitely stop by again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your wonderful review. We’re delighted to hear that you and your family enjoyed the wide range of activities, including cycling and the indoor playground. It’s great to know our resort is a place you would return to when visiting Johor. We look forward to welcoming you all back soon. Sunny Soo General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 48 week(s) ago
I stayed there for one night. The only issue I had was that the room faced land undergoing construction. Not the hotel's fault, though. The service staff at the reception and the restaurant during breakfast was great. The hotel was quiet and had the facilities I wanted. It was out of the way and inaccessible, but my stay was worth the hassle of getting there.
Read More
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for sharing your review. We’re glad to hear that you enjoyed the service from our reception and breakfast teams, and that our facilities met your needs. We appreciate your understanding regarding the construction nearby and are happy that your stay was still worthwhile. We look forward to welcoming you back for another enjoyable visit. Sunny Soo General Manager
S***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
The staff was good, and early check-in was so smooth. The location was great, near to UTM campus but not recommended for those who want quiet surroundings and healing due to the location being near to the construction site. The surrounding is not that private. The breakfast meals were so-so. The basic necessity provided was basic, even there was no toothbrush set prepared. However, the room is so spacious.
Read More
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your detailed review. We’re glad to hear that you found the check-in process smooth, appreciated our staff, and enjoyed the spacious room and convenient location. At the same time, we apologise for the shortcomings you mentioned regarding privacy, breakfast quality, and amenities. Your feedback is valuable and will be reviewed to improve the overall guest experience. We hope to welcome you back for a better stay in the future. Sunny Soo General Manager
K***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 54 week(s) ago
The facilities are ok, because it's an old resort, you can't expect more. The surrounding area is interesting. There are lots of pools. The slides are bad. The breakfast is ok. So so. The cereal is really not tasty. Maybe it's not a branded one. Even small children know the bad taste.. Another thing is that the shower only has smooth water. The bathroom door has to be slammed hard before it can be closed. The bed makes a creaking sound when moved😂
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your honest review. We’re glad to hear that you enjoyed our variety of pools and the surrounding area. At the same time, we apologise for the issues you encountered with the slides, breakfast, shower, bathroom door, and bed. Your feedback is valuable and has been shared with our teams to address these areas and improve the overall guest experience. We appreciate your understanding and hope to welcome you back for a better stay in the future. Sunny Soo General Manager
S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
Clean and affordable. Friendly staff and has good breakfast.
2 people find it helpful
Denn C. E. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 73 week(s) ago
The hotel staff and service were great, but we don't like the surrounding construction sites.
Find this review helpful?
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
All the staff were very friendly and accommodating. Variety of food for breakfast and of course tasty.
Find this review helpful?
Noor
icon-origin-TRAVELOKA
9.3
/10
Reviewed 82 week(s) ago
Came to the resort at almost midnight after a motorcycle accident and was so thankful to still get our room. Staff were compassionate and helpful when I requested for our bags to be taken to our room. The one bedroom we stayed in was clean, comfortable, and spacious. There was a sejadah in the room for prayer. Breakfast was amazing. Our only worry is location due to the uneven and far road in, as well as the residential homes building right in front of the hotel pool.
Read More
Find this review helpful?
Siti S. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 95 week(s) ago
Pressure shower water pressure is too low, and the swimming pool view is not so good.
2 people find it helpful
TANG L. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 97 week(s) ago
Value for money, hotel services & facilities were good. Highly recommended for big group of family.
Find this review helpful?
Prakash P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 119 week(s) ago
For the price and service it 's not worth it, believe me I always book room around JB but this place is expensive and nothing special to offer. Lucky if never experienced power shortage. The customer service is average.
1 people find it helpful
Elisha
icon-origin-TRAVELOKA
5.4
/10
Reviewed 135 week(s) ago
We came here for our so called honeymoon, but very disappointed as we get 2-single beds instead of 1-big bed despite I have requested on it earlier. The room have cockroach and flies, the coffee cup did not properly washed before hand over to new guest, towels are old, our supposed-to-be-romantic honeymoon room located on level 2 very near to the walkway. Definetely regret of choosing this place, will never come back here again nor recommend this place to anyone
Read More
Find this review helpful?
Zuraini
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
The toilet was quite dirty with stained. The rest was okay 👍.
1 people find it helpful
azlynn
icon-origin-TRAVELOKA
9.7
/10
Reviewed 140 week(s) ago
This hotel is perfect for family. A lot swimming pool. Helpful very friendly and helpful. Breakfast also nice 👍 will come back again 🥰😋.
1 people find it helpful
Zaidy M. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
Nice hotel, big room, ample parking, good restaurant, smooth check in. Overall 5 stars.
1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Pulai Springs Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pulai Springs Resort

Traveloka (630)
Other sources (526)
8.5
Very Good
From 630 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.1

Location

8.4

Service and Facilites

8.4

People often mention about Pulai Springs Resort
All
Room Space (8)
Bedroom (8)
Taste (8)
Variety (8)
In-house Restaurant (8)
Surroundings (7)
Hotel Area (7)
Family Friendly (5)
Staff Friendliness (5)
Bathroom (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Pulai Springs Resort

Number of reviews per page
20
40
Customer reviews
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Pool besar & staff friendly. Ank2 enjoy sgt
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you so much for your positive feedback. We're so pleased to hear that your children enjoyed our spacious pool and friendly staff. We look forward to welcoming you back soon! General Manager Sunny Su
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
For an old resort, the rooms are still kept clean and comfortable to stay in. Everything worked well. We stayed opposite the pool, it was the main star. We were thankful cos we have relatives visiting for few hours and had good space to host. The area by the pool was clean too. Had breakfast, the food taste was disappointing. Even for kids, they couldnt eat the Honey Stars cereal due to low quality.
Read More
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for taking the time to share your review. We’re glad to hear that you found our rooms clean, comfortable, and well-maintained, and that you and your family enjoyed the pool area and its surroundings. At the same time, I apologise that our breakfast did not meet your expectations, especially in terms of quality. Your feedback has been shared with our culinary team to review and improve the breakfast offerings. We appreciate your honest comments and hope to welcome you back for an even better experience next time. Sunny Soo General Manager
M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Perfect vacation for my family. My kids love all the facilities and the most important thing is the place is kids friendly. Thanks for the memories.
1 people find it helpful
Accommodation's Reply
06 Nov 2025
Thank you for your wonderful review. We’re delighted to hear that your family enjoyed your vacation and that the kids loved our facilities. Creating memorable and family-friendly experiences is what we strive for, and we look forward to welcoming you all back for more happy memories. Sunny Soo General Manager
N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff, especially Kumar, Received good recommendations for food from him. Room was clean with the essentials. Hotel central, everything we needed for a short visit to Johor with mountains view.
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your lovely review. We’re delighted to hear that you enjoyed the breakfast, found the room clean and comfortable, and appreciated the service from our team, especially Kumar. It’s wonderful to know our location and amenities added to your short visit to Johor. We look forward to welcoming you back for another enjoyable stay. Sunny Soo General Manager
Suhani b. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
very comfy & enjoyful vacation
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your kind review. We’re glad to hear that you had a comfortable and enjoyable vacation with us. We look forward to welcoming you back for another relaxing stay soon. Sunny Soo General Manager
Profile Picture
Izzuwan J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel area is spacious. There are all kinds of activities you can do within the hotel area. You can cycle, there is an indoor playground for children. It is suitable to bring the family here. If you have a chance to go to Johor, you will definitely stop by again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your wonderful review. We’re delighted to hear that you and your family enjoyed the wide range of activities, including cycling and the indoor playground. It’s great to know our resort is a place you would return to when visiting Johor. We look forward to welcoming you all back soon. Sunny Soo General Manager
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 48 week(s) ago
I stayed there for one night. The only issue I had was that the room faced land undergoing construction. Not the hotel's fault, though. The service staff at the reception and the restaurant during breakfast was great. The hotel was quiet and had the facilities I wanted. It was out of the way and inaccessible, but my stay was worth the hassle of getting there.
Read More
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for sharing your review. We’re glad to hear that you enjoyed the service from our reception and breakfast teams, and that our facilities met your needs. We appreciate your understanding regarding the construction nearby and are happy that your stay was still worthwhile. We look forward to welcoming you back for another enjoyable visit. Sunny Soo General Manager
S***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 53 week(s) ago
The staff was good, and early check-in was so smooth. The location was great, near to UTM campus but not recommended for those who want quiet surroundings and healing due to the location being near to the construction site. The surrounding is not that private. The breakfast meals were so-so. The basic necessity provided was basic, even there was no toothbrush set prepared. However, the room is so spacious.
Read More
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your detailed review. We’re glad to hear that you found the check-in process smooth, appreciated our staff, and enjoyed the spacious room and convenient location. At the same time, we apologise for the shortcomings you mentioned regarding privacy, breakfast quality, and amenities. Your feedback is valuable and will be reviewed to improve the overall guest experience. We hope to welcome you back for a better stay in the future. Sunny Soo General Manager
K***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 54 week(s) ago
The facilities are ok, because it's an old resort, you can't expect more. The surrounding area is interesting. There are lots of pools. The slides are bad. The breakfast is ok. So so. The cereal is really not tasty. Maybe it's not a branded one. Even small children know the bad taste.. Another thing is that the shower only has smooth water. The bathroom door has to be slammed hard before it can be closed. The bed makes a creaking sound when moved😂
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Thank you for your honest review. We’re glad to hear that you enjoyed our variety of pools and the surrounding area. At the same time, we apologise for the issues you encountered with the slides, breakfast, shower, bathroom door, and bed. Your feedback is valuable and has been shared with our teams to address these areas and improve the overall guest experience. We appreciate your understanding and hope to welcome you back for a better stay in the future. Sunny Soo General Manager
S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
Clean and affordable. Friendly staff and has good breakfast.
2 people find it helpful
Denn C. E. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 73 week(s) ago
The hotel staff and service were great, but we don't like the surrounding construction sites.
Find this review helpful?
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
All the staff were very friendly and accommodating. Variety of food for breakfast and of course tasty.
Find this review helpful?
Noor
icon-origin-TRAVELOKA
9.3
/10
Reviewed 82 week(s) ago
Came to the resort at almost midnight after a motorcycle accident and was so thankful to still get our room. Staff were compassionate and helpful when I requested for our bags to be taken to our room. The one bedroom we stayed in was clean, comfortable, and spacious. There was a sejadah in the room for prayer. Breakfast was amazing. Our only worry is location due to the uneven and far road in, as well as the residential homes building right in front of the hotel pool.
Read More
Find this review helpful?
Siti S. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 95 week(s) ago
Pressure shower water pressure is too low, and the swimming pool view is not so good.
2 people find it helpful
TANG L. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 97 week(s) ago
Value for money, hotel services & facilities were good. Highly recommended for big group of family.
Find this review helpful?
Prakash P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 119 week(s) ago
For the price and service it 's not worth it, believe me I always book room around JB but this place is expensive and nothing special to offer. Lucky if never experienced power shortage. The customer service is average.
1 people find it helpful
Elisha
icon-origin-TRAVELOKA
5.4
/10
Reviewed 135 week(s) ago
We came here for our so called honeymoon, but very disappointed as we get 2-single beds instead of 1-big bed despite I have requested on it earlier. The room have cockroach and flies, the coffee cup did not properly washed before hand over to new guest, towels are old, our supposed-to-be-romantic honeymoon room located on level 2 very near to the walkway. Definetely regret of choosing this place, will never come back here again nor recommend this place to anyone
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Zuraini
icon-origin-TRAVELOKA
6.0
/10
Reviewed 135 week(s) ago
The toilet was quite dirty with stained. The rest was okay 👍.
1 people find it helpful
azlynn
icon-origin-TRAVELOKA
9.7
/10
Reviewed 140 week(s) ago
This hotel is perfect for family. A lot swimming pool. Helpful very friendly and helpful. Breakfast also nice 👍 will come back again 🥰😋.
1 people find it helpful
Zaidy M. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
Nice hotel, big room, ample parking, good restaurant, smooth check in. Overall 5 stars.
1 people find it helpful
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