Sunway Pyramid Hotel

Hotels
8.8
/10
Very Good
1,116 reviews

What Guests Say About Their Stay

Bedroom (57)
Surroundings (52)
Room Space (51)
Bathroom (51)
H***n
8.8
/ 10
Every time I visit Malaysia, I always choose to stay at Sunway Resort Hotel. The service is excellent, and the staff are very friendly and helpful. The location is perfect—just next to Sunway Pyramid Mall, with so many restaurants and mini markets around the hotel. Super convenient and comfortable, highly recommended!
N***l
8.5
/ 10
My stay at Sunway Pyramid was exceptional! From the hotel’s comfort to the variety of activities and delicious cuisine, every moment was a true delight. The warm atmosphere and impeccable service made this experience unforgettable. I highly recommend it!
Nuraini C. A.
10.0
/ 10
So awesome!! the room is clean and comfortable.the food is so tasty and delicious and so much variety from chinese food, indian food, malay food and also arabic food. the staff also very polite and very helpful. I will recommend this hotel to others and definitely will come again for the next trip.
Florensia S. S.
10.0
/ 10
amazing. very comfortable. will come to visit this hotel again. service also very good. however the fitness centre, swimming pool and breakfast is located in the other building so we need to walk for around 3 minutes.
Verified Traveler
8.8
/ 10
Strategic location, just 8 minutes from Sunway KL Hospital. It's connected to the large, complete, and luxurious Sunway Pyramid Mall; it offers a wide variety of food. The room size is also good and appropriate. Check-in and check-out are also easy. The staff are friendly and helpful. Recommended to stay!!! Will stay here again.
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In the Area
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Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Pyramid Hotel is located in area / city Bandar Sunway. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Pyramid Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500
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Lobby Sunway Pyramid Hotel
Lobby 2 Sunway Pyramid Hotel

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Location


Sunway Pyramid Hotel is located in area / city Bandar Sunway.

About Sunway Pyramid Hotel

Whether you are planning an event or other special occasions, Sunway Pyramid Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunway Pyramid Hotel.

Are you a shopaholic? Staying at Sunway Pyramid Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Sunway Pyramid Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunway Pyramid Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunway Pyramid Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunway Pyramid Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunway Pyramid Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sunway Pyramid Hotel.

All facilities in Sunway Pyramid Hotel

Common Space Sunway Pyramid Hotel
Common Space
Lobby Sunway Pyramid Hotel
Lobby
Exterior Sunway Pyramid Hotel
Exterior
Bedroom Sunway Pyramid Hotel
Bedroom
In-room Bathroom Sunway Pyramid Hotel
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Cafe
  • Dining area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Smoke-free

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Sunway Pyramid Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax. Non-refundable PREPAYMENT for entire stay is required at the time of booking. Booking(s) will be charged the total price of the reservation if they cancel at any time. Prepayment will not be refunded for cancellations or shortened stays. The offer is not valid in conjunction with other offers or promotions.
Only fully vaccinated guests** with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor. **Guests with vaccines requiring 2 doses (Pfizer, AstraZaneca and Sinovac) must have completed 14 days from the date of the 2nd dose and guests with vaccines requiring 1 dose (CanSino and Johnson & Johnson) must have completed 28 days from the date of that dose.
Implementation of 8% Sales & Service Tax Effective 1st March 2024 - As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

Additional Policy

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax.

Non-refundable PREPAYMENT for entire stay is required at the time of booking.

Booking(s) will be charged the total price of the reservation if they cancel at any time.

Prepayment will not be refunded for cancellations or shortened stays.

The offer is not valid in conjunction with other offers or promotions.
Implementation of 8% Sales & Service Tax Effective 1st March 2024

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Pyramid Hotel
564
Number of floors in Sunway Pyramid Hotel
8
Another facilities in Sunway Pyramid Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked questions about Sunway Pyramid Hotel

What are available facilities at Sunway Pyramid Hotel?
There are top facilites at Sunway Pyramid Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Pyramid Hotel?
The standard check-in time at Sunway Pyramid Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Pyramid Hotel provide breakfast?
Yes, Sunway Pyramid Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunway Pyramid Hotel?
Sunway Pyramid Hotel has a 4.0-star rating.
How many floors does Sunway Pyramid Hotel have?
Sunway Pyramid Hotel has 8.
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Sunway Pyramid Hotel reviews and ratings

8.8
Very Good
From 1,116 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Sunway Pyramid Hotel
All
Room Space (40)
Surroundings (39)
Bedroom (37)
Bathroom (34)
Staff Friendliness (31)
Ambiance (30)
Accessibility (27)
Hotel Area (27)
Family Friendly (25)
Wifi (21)
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Most Recent
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Traveller Reviews Sunway Pyramid Hotel

Number of reviews per page
20
40
Customer reviews
G***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Near to shopping center, medical center, recreation area.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Strategic location, just 8 minutes from Sunway KL Hospital. It's connected to the large, complete, and luxurious Sunway Pyramid Mall; it offers a wide variety of food. The room size is also good and appropriate. Check-in and check-out are also easy. The staff are friendly and helpful. Recommended to stay!!! Will stay here again.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Exciting, very close to Sunway Lagoon.
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K***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The food could be improved further.. other than that it was satisfying..
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K***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Nice hotel.. Access to the mall is easy.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly, and it's walking distance to Sunway Medical Centre.
Find this review helpful?
Devi L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place, breakfast was so good.
Find this review helpful?
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
everyone was friendly and accomodating. I'm just not sure if I had the bad luck or what, but we got the room with view of the inner hotel...it was a bit gloomy and well...to be fair it's facing tbe inside so can't be helped. As I see it, other rooms might be similar too. Also not as big as the photos in traveloka suggested...i just wish we know the room have this variety so that I wouldn't be so disappointed when me and my family arrived there. Or maybe even book another place or room variety. I was the one who booked the hotel and I had been telling my family it would be a great stay and great view (photos in traveloka backed this) and well... Anyway, maybe just include the room variety without the outdoor resort view too as part of your booking listing so if anyone else get it they won't have their expectations dashed like mine was. I'm so sorry to say but I was so glad I only stayed one night here. no complaints about others though. they are all great.
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1 people find it helpful
H***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfy and nice place, will visit again later 🥰
Find this review helpful?
T***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
clean, comfortable, nice ambient, good facility, good food and nice place to stay in malaysia
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T***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
clean and comfort, meal was amazing love all the food
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Nova U. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Very good, very friendly staff.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Every time I arrive at Sunway Pyramid Hotel, it feels like home.
Find this review helpful?
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Every time I visit Malaysia, I always choose to stay at Sunway Resort Hotel. The service is excellent, and the staff are very friendly and helpful. The location is perfect—just next to Sunway Pyramid Mall, with so many restaurants and mini markets around the hotel. Super convenient and comfortable, highly recommended!
Find this review helpful?
C***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Near the mall and hospital, easy to find food
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The room is comfortable, the environment is nice, and my husband likes the breakfast the most, there are many kinds and it tastes delicious.
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k***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Always enjoy our stay at Sunway Hotel, please keep the good quality. Don't forget to taste food at Black Tap. It is amazing flavor.
1 people find it helpful
T***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
steady...... happy and enthusiastic
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J***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Staff friendly & accomodating my request, connecting rooms Location is very convenience, connect large mall Always love this hotel!
Find this review helpful?
c***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Friendly staff, convenient location, great variety of breakfast food
2 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Sunway Pyramid Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 1,116 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Sunway Pyramid Hotel
All
Room Space (40)
Surroundings (39)
Bedroom (37)
Bathroom (34)
Staff Friendliness (31)
Ambiance (30)
Accessibility (27)
Hotel Area (27)
Family Friendly (25)
Wifi (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Sunway Pyramid Hotel

Number of reviews per page
20
40
Customer reviews
G***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
Near to shopping center, medical center, recreation area.
Find this review helpful?
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Strategic location, just 8 minutes from Sunway KL Hospital. It's connected to the large, complete, and luxurious Sunway Pyramid Mall; it offers a wide variety of food. The room size is also good and appropriate. Check-in and check-out are also easy. The staff are friendly and helpful. Recommended to stay!!! Will stay here again.
Read More
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See original
Find this review helpful?
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Exciting, very close to Sunway Lagoon.
Translated by Google Icon
See original
Find this review helpful?
K***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The food could be improved further.. other than that it was satisfying..
Translated by Google Icon
See original
Find this review helpful?
K***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Nice hotel.. Access to the mall is easy.
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was very friendly, and it's walking distance to Sunway Medical Centre.
Find this review helpful?
Devi L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place, breakfast was so good.
Find this review helpful?
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
everyone was friendly and accomodating. I'm just not sure if I had the bad luck or what, but we got the room with view of the inner hotel...it was a bit gloomy and well...to be fair it's facing tbe inside so can't be helped. As I see it, other rooms might be similar too. Also not as big as the photos in traveloka suggested...i just wish we know the room have this variety so that I wouldn't be so disappointed when me and my family arrived there. Or maybe even book another place or room variety. I was the one who booked the hotel and I had been telling my family it would be a great stay and great view (photos in traveloka backed this) and well... Anyway, maybe just include the room variety without the outdoor resort view too as part of your booking listing so if anyone else get it they won't have their expectations dashed like mine was. I'm so sorry to say but I was so glad I only stayed one night here. no complaints about others though. they are all great.
Read More
1 people find it helpful
H***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfy and nice place, will visit again later 🥰
Find this review helpful?
T***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
clean, comfortable, nice ambient, good facility, good food and nice place to stay in malaysia
Find this review helpful?
T***k
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
clean and comfort, meal was amazing love all the food
Find this review helpful?
Nova U. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Very good, very friendly staff.
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Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Every time I arrive at Sunway Pyramid Hotel, it feels like home.
Find this review helpful?
H***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Every time I visit Malaysia, I always choose to stay at Sunway Resort Hotel. The service is excellent, and the staff are very friendly and helpful. The location is perfect—just next to Sunway Pyramid Mall, with so many restaurants and mini markets around the hotel. Super convenient and comfortable, highly recommended!
Find this review helpful?
C***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Near the mall and hospital, easy to find food
Translated by Google Icon
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Find this review helpful?
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The room is comfortable, the environment is nice, and my husband likes the breakfast the most, there are many kinds and it tastes delicious.
Translated by Google Icon
See original
Find this review helpful?
k***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Always enjoy our stay at Sunway Hotel, please keep the good quality. Don't forget to taste food at Black Tap. It is amazing flavor.
1 people find it helpful
T***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
steady...... happy and enthusiastic
Translated by Google Icon
See original
Find this review helpful?
J***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Staff friendly & accomodating my request, connecting rooms Location is very convenience, connect large mall Always love this hotel!
Find this review helpful?
c***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Friendly staff, convenient location, great variety of breakfast food
2 people find it helpful
Number of reviews per page
20
40