Tiara Labuan Hotel

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8.4
/10
Very Good
227 reviews

What Guests Say About Their Stay

DINA F. B. A.

10.0
/ 10
Staff very helpful, clean room, best services, delicious food, near to swimming pool, near to ujana kewangan/financial park. I enjoyed stay here. Will come again next time.

Neng Suznie Mohd Nistah

9.7
/ 10
Marvellous service...perfect location. Of our room...really close to the pool and basement car park...love my stay...would definitely return...

Ridzuan B. M. N.

10.0
/ 10
The best hotel I stay in Labuan and I will come again to stay this hotel next time with my family soon.

See Fun Liew

9.4
/ 10
Staff polite, good service and hotel room is clean.

Cynthia L.

10.0
/ 10
Good location and good meal, good for family catering.
In the Area
See Map
Jalan Tanjung Batu, P.O. Box 80537, Labuan, Labuan Main Town, Persekutuan Labuan, Malaysia, 87015

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Tiara Labuan Hotel is a good choice when you are visiting Labuan Main Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Tiara Labuan Hotel

Jalan Tanjung Batu, P.O. Box 80537, Labuan, Labuan Main Town, Persekutuan Labuan, Malaysia, 87015
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Bedroom Tiara Labuan Hotel
Bedroom 2 Tiara Labuan Hotel

Discover More About Tiara Labuan Hotel

The Charm of Tiara Labuan Hotel: Your Gateway to Persekutuan Labuan

Welcome to Tiara Labuan Hotel, a premier accommodation choice for travellers seeking comfort, convenience, and a touch of local charm in the vibrant Persekutuan Labuan of Malaysia. Whether you're planning a business trip or a leisurely escape, Tiara Labuan Hotel offers a welcoming atmosphere and excellent amenities to make your stay memorable. Rates at Tiara Labuan Hotel start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Tiara Labuan Hotel

Nestled in the heart of Labuan Main Town, Labuan, Tiara Labuan Hotel boasts a prime location that puts you right at the centre of the action. Situated at {localAddressString}, the hotel is conveniently located approximately 10 minutes by car from Labuan International Airport, making your arrival and departure a breeze. The surrounding area is a hub of activity, offering easy access to local shops, eateries, and essential services. For those looking to explore further, the hotel's proximity to major roads ensures that navigating the island is straightforward, whether you choose to rent a car or utilise local transport options. The atmosphere here is a blend of bustling town life and relaxed island vibes, perfect for travellers who appreciate being close to amenities while still enjoying a sense of tranquility.

Guest Facilities and Services at Tiara Labuan Hotel

Guest facilities at Tiara Labuan Hotel are designed to enhance your comfort and convenience throughout your stay. The hotel provides essential services that cater to the needs of modern travellers. You'll find a helpful 24-hour front desk ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. Complimentary Wi-Fi is available, keeping you connected with loved ones or allowing you to stay on top of work. For those who enjoy staying active, fitness facilities are available to help you maintain your routine. The hotel also offers secure luggage storage, allowing you to explore the area freely before check-in or after check-out. While specific dining hours and fees are best confirmed directly, the hotel aims to provide a comfortable and well-serviced experience for all guests.

Room Information and Stay Experience at Tiara Labuan Hotel

Tiara Labuan Hotel offers a range of well-appointed rooms designed to provide a restful and comfortable sanctuary. The variety of available rooms ensures that whether you're travelling solo, as a couple, or with family, you'll find a suitable option. Room types of Tiara Labuan Hotel are thoughtfully furnished to meet your needs, with a focus on cleanliness and modern comforts. Expect to find comfortable bedding, ensuring a good night's sleep, and effective climate control systems to maintain your preferred temperature, a crucial element for Australian travellers. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space to start and end your day. While specific room names and sizes are best confirmed directly, the overall experience is geared towards providing a pleasant and relaxing stay.

Recommended Nearby Dining and Cafes around Tiara Labuan Hotel

Labuan Main Town, Labuan, is known for its diverse culinary scene, and Tiara Labuan Hotel is perfectly positioned to let you explore it. Within easy reach, you'll discover a variety of local eateries and cafes offering everything from traditional Malaysian dishes to international flavours. The local coffee culture is vibrant, with many cafes serving up excellent brews, perfect for that morning pick-me-up or a relaxed afternoon break. You can expect to find options that cater to various tastes and budgets, from casual hawker stalls to more established restaurants. For those who enjoy a hearty breakfast, you'll find places that offer local buffet spreads or even Western-style options that might remind you of home. Exploring the neighbourhood will undoubtedly lead you to delicious discoveries.

Popular Attractions and Activities near Tiara Labuan Hotel

Labuan, a Federal Territory of Malaysia, offers a unique blend of history, nature, and duty-free shopping. Tiara Labuan Hotel serves as an excellent base for exploring these attractions. * **Labuan War Memorial:** A poignant reminder of World War II, this memorial is a significant historical site. * **Labuan Museum:** Delve into the rich history and culture of Labuan Island. * **Chimney Village:** Explore the remnants of the old oil and gas industry and learn about the island's industrial past. * **Layang-Layangan Beach:** A popular spot for relaxation and enjoying the coastal scenery. * **Puh Kian Temple:** A beautiful and serene Buddhist temple offering a glimpse into local religious practices. If you are looking for other activities around Tiara Labuan Hotel, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Tiara Labuan Hotel from the Airport

Getting to Tiara Labuan Hotel from Labuan International Airport is straightforward, with several convenient options available. For those seeking a direct and hassle-free journey, the **airport transfer service of Tiara Labuan Hotel** can be arranged. Alternatively, you can opt for readily available public transport. * **Airport Shuttle Bus:** Regular shuttle services operate from the airport to various points in Labuan Main Town, often with stops near the hotel. * **Public Metered Taxis:** Taxis are readily available at the airport's arrival terminal, offering a direct route to Tiara Labuan Hotel. * **Rideshare Services:** You can also book a rideshare service through your preferred app for a convenient and often cost-effective journey. For more information on getting around, consider exploring options for Airport transfer service. Understanding **how to get to Tiara Labuan Hotel** is the first step to a smooth arrival.

Summary of Why You Should Choose Tiara Labuan Hotel

Tiara Labuan Hotel stands out as an excellent choice for your stay in Persekutuan Labuan, offering a blend of comfort, convenience, and accessibility. * **Prime Location:** Situated in Labuan Main Town, providing easy access to local attractions, dining, and transport links. * **Comfortable Accommodation:** Well-appointed rooms with essential amenities designed for a relaxing stay. * **Friendly Service:** A dedicated 24-hour front desk ensures your needs are met promptly. * **Convenient Access:** Close proximity to Labuan International Airport and easy navigation around the island. Ready to experience the best of Labuan? **Check room availability at Tiara Labuan Hotel** and **Book Tiara Labuan Hotel** today through Traveloka for a seamless booking experience. Book budget hotels in Persekutuan Labuan and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Tiara Labuan Hotel

Entertainment Facility Tiara Labuan Hotel
Entertainment Facility
Common Space Tiara Labuan Hotel
Common Space
Bedroom Tiara Labuan Hotel
Bedroom
Restaurant Tiara Labuan Hotel
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Karaoke
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Hotel Services

  • Bellhop
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Set menu lunch

Transportation

  • Airport transfer
  • Shopping center shuttle
  • Valet parking

General

  • AC
  • Non-smoking room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Golf
  • Squash

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Tiara Labuan Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Lounge, Restaurant / Bar closed temporarily from 28-11-2025 to 28-11-2025.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tiara Labuan Hotel
90
Number of floors in Tiara Labuan Hotel
4
Another facilities in Tiara Labuan Hotel
24-hour room service, Breakfast restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked questions about Tiara Labuan Hotel

What are available facilities at Tiara Labuan Hotel?
There are top facilites at Tiara Labuan Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tiara Labuan Hotel?
The standard check-in time at Tiara Labuan Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Tiara Labuan Hotel provide breakfast?
Yes, Tiara Labuan Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tiara Labuan Hotel?
Tiara Labuan Hotel has a 5.0-star rating.
How many floors does Tiara Labuan Hotel have?
Tiara Labuan Hotel has 4.
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Tiara Labuan Hotel reviews and ratings

Overall Ratings & Reviews Tiara Labuan Hotel

Traveloka (177)
Other sources (50)
8.6
Very Good
From 177 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Tiara Labuan Hotel
All
Room Space (5)
Bedroom (5)
Family Friendly (4)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Taste (4)
In-house Restaurant (4)
Distance to City Center (3)
Sort by
Most Recent
Format
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Preferences
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Traveller Reviews Tiara Labuan Hotel

Number of reviews per page
20
40
Customer reviews
Mitchell N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Tiara is located within a tropical landscape. The grounds are really nice and relaxing to spend time in. The room I booked was spacious, clean, and comfortable. The hotel is old and getting "tatty," so some modernizing would help the aesthetic of the building and rooms. The staff were lovely and attentive. I will stay again even though it's a little out of town; it's only a short drive away.
Read More
Find this review helpful?
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The hotel was very comfortable. Unfortunately, we were supposed to stay for two nights because our business was over. In the end, we decided to stay for only one night and continue our trip to KL.
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See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Valued Guest, Thank you very much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We greatly appreciate your patronage, even though your stay was shortened due to business travel. We wish you success on your next business trip and hope to welcome you back to our hotel again. Sincerely, The Tiara Labuan Hotel Staff
Translated by Google Icon
See original
N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Love the surroundings. The staffs are very friendly.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
The best hotel in Labuan. The staffs are very friendly. The hotel area is very relaxing.
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Best hotel in Labuan. Beautiful view and surroundings. Peaceful and the staffs are friendly.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Very nice place during my staycation with family ang children.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
The cleanliness of the hotel area can be improved further..
Translated by Google Icon
See original
1 people find it helpful
Samsu A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 199 week(s) ago
Maybe need refurbish but still amazing plce to stay. Need maintain kitchen, socket got ng. Overall satisfied within 2 nights recently.
Find this review helpful?
Rajendran D.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 207 week(s) ago
The stay was rather good. The room is spacious and had staffs helped me especially the bell boy who carried the luggage. Upstairs as I've fractured bone. The only concern would be the toilet cleanliness. Perhaps that can be looked into.
Find this review helpful?
Nurfahana Binti Abdullah Sani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
Interesthing? A very fun place.
Find this review helpful?
Profile Picture
Alfaziel I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 275 week(s) ago
a beautiful place..i very like it ❤️💙
Translated by Google Icon
See original
Find this review helpful?
Mohammad N. B. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 312 week(s) ago
Nice room, view and facilities.
Find this review helpful?
Aszeriah B. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 353 week(s) ago
Room - Spacious but a bit outdated. Breakfast - Adequate but slow refilling of food Wifi and mobile data connection - very slow for both hotel wifi and mobile data & line. only 2 bars for Celcom and maxis. There's a nearby beach where you can view sunrise. The garden is nice with a fish pond but lots of mosquitoes.
Find this review helpful?
Profile Picture
Sabarudin b. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 356 week(s) ago
Old furniture but spacious room and comfort. Hotel provide shuttle van from hotel to down town and airport to hotel as well. Breakfast ok.
Find this review helpful?
Sofyah M. Y.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 372 week(s) ago
The worst villa situation! The dusty floor. In the villa with dim light 😮😕 Need to be kept in this villa. The family has been staying at the Tiara villa several times, but this time the villa is at the worst
Translated by Google Icon
See original
Find this review helpful?
Aivy W.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 382 week(s) ago
First, the furniture were old. God knows how old they are. There are even stains on the couch. Secondly, the ac water leaked in the living room. Thirdly, the extra pillow provided was dirty. Fourth, toilet door lock is broken. Fourth, one of floor tiles in the kitchen was loose. Fifth, we only got our clean towels around 5pm (??!)
Read More
Find this review helpful?
AHMAD I. B. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 397 week(s) ago
Comfortable, recommended for family trip
Find this review helpful?
Valery F. L.
icon-Family
Family
icon-origin-TRAVELOKA
6.6
/10
Reviewed 397 week(s) ago
We book the 3-rooms Villa and initially was given at the top floor (3 storeys), we request to change because of inconvenient going up the stairs with kids and elderly people. The villa is given very low maintenance, look kind of haunted in cloudy days. It is lacking in many things, such as towels, hair dryer, pan fryer etc. However, I would like to praise their housekeeping crew for answering our calls and requests immediately and solving our issues. I'm happy with their complimentary drinks. Food for breakfast is ok. For the price we paid, I can't complaint much. However, I hope the management will give the villa better maintenance.
Read More
Find this review helpful?
Mohamad H. I. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 398 week(s) ago
The room that I book have some problem. Report to management. They take action immediately. And they change my villa from 3 bedrooms to 5 bedrooms instantly. Good service.
Find this review helpful?
Francesca J.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 398 week(s) ago
The villa was not properly maintained. Hot water is only available in master bedroom. Jaccuzi are not functioning. As for breakfast. Only few item. Coffee and tea are on request but took so long to get it. You need to request sugar and creamer for your coffee and tea as it was not available at the table. Short of staff is one of the factor. Refill of food too slow. The housekeeper did a good job in cleaning the villa.
Read More
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Tiara Labuan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tiara Labuan Hotel

Traveloka (177)
Other sources (50)
8.6
Very Good
From 177 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Tiara Labuan Hotel
All
Room Space (5)
Bedroom (5)
Family Friendly (4)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Taste (4)
In-house Restaurant (4)
Distance to City Center (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Tiara Labuan Hotel

Number of reviews per page
20
40
Customer reviews
Mitchell N.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Tiara is located within a tropical landscape. The grounds are really nice and relaxing to spend time in. The room I booked was spacious, clean, and comfortable. The hotel is old and getting "tatty," so some modernizing would help the aesthetic of the building and rooms. The staff were lovely and attentive. I will stay again even though it's a little out of town; it's only a short drive away.
Read More
Find this review helpful?
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The hotel was very comfortable. Unfortunately, we were supposed to stay for two nights because our business was over. In the end, we decided to stay for only one night and continue our trip to KL.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Valued Guest, Thank you very much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We greatly appreciate your patronage, even though your stay was shortened due to business travel. We wish you success on your next business trip and hope to welcome you back to our hotel again. Sincerely, The Tiara Labuan Hotel Staff
Translated by Google Icon
See original
N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
Love the surroundings. The staffs are very friendly.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
The best hotel in Labuan. The staffs are very friendly. The hotel area is very relaxing.
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Best hotel in Labuan. Beautiful view and surroundings. Peaceful and the staffs are friendly.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Very nice place during my staycation with family ang children.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 81 week(s) ago
The cleanliness of the hotel area can be improved further..
Translated by Google Icon
See original
1 people find it helpful
Samsu A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 199 week(s) ago
Maybe need refurbish but still amazing plce to stay. Need maintain kitchen, socket got ng. Overall satisfied within 2 nights recently.
Find this review helpful?
Rajendran D.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 207 week(s) ago
The stay was rather good. The room is spacious and had staffs helped me especially the bell boy who carried the luggage. Upstairs as I've fractured bone. The only concern would be the toilet cleanliness. Perhaps that can be looked into.
Find this review helpful?
Nurfahana Binti Abdullah Sani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
Interesthing? A very fun place.
Find this review helpful?
Profile Picture
Alfaziel I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 275 week(s) ago
a beautiful place..i very like it ❤️💙
Translated by Google Icon
See original
Find this review helpful?
Mohammad N. B. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 312 week(s) ago
Nice room, view and facilities.
Find this review helpful?
Aszeriah B. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 353 week(s) ago
Room - Spacious but a bit outdated. Breakfast - Adequate but slow refilling of food Wifi and mobile data connection - very slow for both hotel wifi and mobile data & line. only 2 bars for Celcom and maxis. There's a nearby beach where you can view sunrise. The garden is nice with a fish pond but lots of mosquitoes.
Find this review helpful?
Profile Picture
Sabarudin b. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 356 week(s) ago
Old furniture but spacious room and comfort. Hotel provide shuttle van from hotel to down town and airport to hotel as well. Breakfast ok.
Find this review helpful?
Sofyah M. Y.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 372 week(s) ago
The worst villa situation! The dusty floor. In the villa with dim light 😮😕 Need to be kept in this villa. The family has been staying at the Tiara villa several times, but this time the villa is at the worst
Translated by Google Icon
See original
Find this review helpful?
Aivy W.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 382 week(s) ago
First, the furniture were old. God knows how old they are. There are even stains on the couch. Secondly, the ac water leaked in the living room. Thirdly, the extra pillow provided was dirty. Fourth, toilet door lock is broken. Fourth, one of floor tiles in the kitchen was loose. Fifth, we only got our clean towels around 5pm (??!)
Read More
Find this review helpful?
AHMAD I. B. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 397 week(s) ago
Comfortable, recommended for family trip
Find this review helpful?
Valery F. L.
icon-Family
Family
icon-origin-TRAVELOKA
6.6
/10
Reviewed 397 week(s) ago
We book the 3-rooms Villa and initially was given at the top floor (3 storeys), we request to change because of inconvenient going up the stairs with kids and elderly people. The villa is given very low maintenance, look kind of haunted in cloudy days. It is lacking in many things, such as towels, hair dryer, pan fryer etc. However, I would like to praise their housekeeping crew for answering our calls and requests immediately and solving our issues. I'm happy with their complimentary drinks. Food for breakfast is ok. For the price we paid, I can't complaint much. However, I hope the management will give the villa better maintenance.
Read More
Find this review helpful?
Mohamad H. I. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 398 week(s) ago
The room that I book have some problem. Report to management. They take action immediately. And they change my villa from 3 bedrooms to 5 bedrooms instantly. Good service.
Find this review helpful?
Francesca J.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 398 week(s) ago
The villa was not properly maintained. Hot water is only available in master bedroom. Jaccuzi are not functioning. As for breakfast. Only few item. Coffee and tea are on request but took so long to get it. You need to request sugar and creamer for your coffee and tea as it was not available at the table. Short of staff is one of the factor. Refill of food too slow. The housekeeper did a good job in cleaning the villa.
Read More
Find this review helpful?
Number of reviews per page
20
40