Tiara Labuan Hotel

Hotels
8.4
/10
Very Good
225 reviews

What Guests Say About Their Stay

DINA F. B. A.

10.0
/ 10
Staff very helpful, clean room, best services, delicious food, near to swimming pool, near to ujana kewangan/financial park. I enjoyed stay here. Will come again next time.

Neng Suznie Mohd Nistah

9.7
/ 10
Marvellous service...perfect location. Of our room...really close to the pool and basement car park...love my stay...would definitely return...

Ridzuan B. M. N.

10.0
/ 10
The best hotel I stay in Labuan and I will come again to stay this hotel next time with my family soon.

See Fun Liew

9.4
/ 10
Staff polite, good service and hotel room is clean.

Cynthia L.

10.0
/ 10
Good location and good meal, good for family catering.
In the Area
See Map
Jalan Tanjung Batu, P.O. Box 80537, Labuan, Labuan Main Town, Persekutuan Labuan, Malaysia, 87015

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Tiara Labuan Hotel is a good choice when you are visiting Labuan Main Town. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tiara Labuan Hotel

Jalan Tanjung Batu, P.O. Box 80537, Labuan, Labuan Main Town, Persekutuan Labuan, Malaysia, 87015
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Lobby Tiara Labuan Hotel
Exterior 2 Tiara Labuan Hotel

Discover More About Tiara Labuan Hotel

Discover Your Perfect Getaway at Tiara Labuan Hotel

Welcome to Tiara Labuan Hotel, your premier destination for an unforgettable stay in the vibrant Persekutuan Labuan of Malaysia. Whether you're here for business or leisure, Tiara Labuan Hotel offers a blend of comfort, convenience, and exceptional service that will make your visit truly special. Experience the warm Malaysian hospitality and create lasting memories at this exquisite hotel.

Tiara Labuan Hotel Location

Tiara Labuan Hotel is strategically situated in the heart of Labuan, specifically at Jalan Tanjung Batu, P.O. Box 80537, Labuan, Bandar Labuan, Malaysia, 87015. This prime location places you just a short distance from the bustling city center, making it incredibly convenient to explore all that Labuan has to offer. The atmosphere surrounding Tiara Labuan Hotel is one of serene tranquility, offering a peaceful retreat from the everyday while remaining close to key attractions and amenities. Its accessibility from major transport routes ensures a smooth journey for all our guests.

Tiara Labuan Hotel Facilities & Services

Facilities for guests at Tiara Labuan Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. We pride ourselves on offering a comprehensive range of services to enhance your experience.
  • Swimming Pool:

    Take a refreshing dip in our sparkling swimming pool, perfect for both relaxation and recreation. Open daily from 7:00 AM to 7:00 PM. Entrance is complimentary for hotel guests.
  • Fitness Center:

    Stay active during your stay at our well-equipped fitness center. Available 24/7 for guests.
  • Restaurant:

    Savor delicious local and international cuisine at our on-site restaurant. Operating hours are from 6:30 AM to 10:00 PM.
  • Bar:

    Unwind with a refreshing drink at our cozy bar. Open from 11:00 AM to 11:00 PM.
  • Meeting Rooms:

    For business travelers, we offer fully equipped meeting rooms to host your corporate events. Please inquire for rental rates and availability.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi access throughout the hotel.
  • Free Parking:

    Guests arriving by car can take advantage of our complimentary on-site parking facilities.

Tiara Labuan Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with our diverse room types of Tiara Labuan Hotel. Each room is designed to provide a restful sanctuary after a day of exploration or business.
  • Deluxe Room:

    Offering a comfortable space with a choice of City View or Garden View. Available in smoking and non-smoking options. Some rooms feature a bathtub.
  • Executive Room:

    Enjoy enhanced comfort and amenities with a City View. These rooms are non-smoking and some include a bathtub.
  • Suite:

    Experience luxury and spaciousness in our elegant suites, featuring a City View and a separate living area. Select suites come with a bathtub for your ultimate relaxation. All suites are non-smoking.
  • Family Room:

    Perfect for families, these rooms offer ample space and comfort with a Garden View. Available in non-smoking configurations, with some rooms equipped with a bathtub.
Please note that pet-friendly rooms are not available at Tiara Labuan Hotel.

Tiara Labuan Hotel Dining & Restaurants

Indulge your taste buds with the culinary delights offered at Tiara Labuan Hotel. Our dining venues provide a delightful gastronomic journey for every palate.
  • The Coffee House:

    Our main restaurant offers a delightful breakfast buffet from 6:30 AM to 10:00 AM, with estimated prices starting from PHP 450 per person. For lunch and dinner, enjoy an à la carte menu featuring local Malaysian specialties and international favorites. Lunch is served from 12:00 PM to 2:30 PM, and dinner from 6:30 PM to 10:00 PM.
  • The Lounge:

    A perfect spot to relax and unwind, The Lounge serves a selection of beverages and light snacks from 11:00 AM to 11:00 PM. Enjoy a casual setting for meetings or simply to enjoy a quiet moment.

Tiara Labuan Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of Tiara Labuan Hotel and discover the many attractions that Labuan has to offer.
  • Labuan Bird Park:

    A haven for bird enthusiasts, this park showcases a diverse collection of local and migratory bird species in a natural setting.
  • Labuan War Memorial:

    A poignant reminder of history, this memorial site honors the fallen soldiers from World War II.
  • Labuan Museum:

    Delve into the rich history and cultural heritage of Labuan at this informative museum, featuring exhibits on the island's past.
  • Financial Park Labuan:

    Experience the commercial hub of Labuan, offering a variety of shops, dining options, and entertainment.
  • Layang-Layangan Beach:

    Relax and enjoy the sun and sea at this beautiful stretch of coastline, perfect for a leisurely stroll or a refreshing swim.
If you are looking for other activities around Tiara Labuan Hotel, check out the best deals on Traveloka: Recommended activities in Labuan!

How to Get to Tiara Labuan Hotel from the Airport

Getting to Tiara Labuan Hotel from the airport is a straightforward process, with several convenient options available. We aim to make your arrival as seamless as possible.
  • Airport Taxi:

    Metered taxis are readily available at the airport terminal. The journey to Tiara Labuan Hotel typically takes around 15-20 minutes and costs approximately PHP 150-200, depending on traffic.
  • Ride-hailing Service:

    You can also book a ride through a popular ride-hailing service for a convenient and often cost-effective transfer. Prices are comparable to taxis.
  • Hotel Private Transfer:

    For a more personalized and comfortable experience, Tiara Labuan Hotel offers a private airport transfer service. Please contact the hotel in advance to arrange this service. The estimated cost for this service is around PHP 500-700. You can also explore various airport transfer services to find the best option for your needs.
The estimated travel time from the airport to Tiara Labuan Hotel is approximately 20 minutes.

Summary of Why You Should Choose to Stay at Tiara Labuan Hotel

Tiara Labuan Hotel stands out as an excellent choice for your next trip to Persekutuan Labuan, offering a perfect blend of comfort, convenience, and value. With a wide array of amenities and a prime location, your stay is guaranteed to be pleasant and memorable.
  • Prime Location:

    Situated conveniently in Labuan, providing easy access to key attractions and the city center.
  • Comfortable Accommodations:

    A variety of well-appointed rooms to suit different needs and preferences.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining options.
  • Warm Hospitality:

    Experience the renowned Malaysian friendliness and attentive service.
  • Value for Money:

    Offering competitive rates for a quality stay.
Room availability at Tiara Labuan Hotel is often in high demand, so it's advisable to book in advance. Booking Tiara Labuan Hotel through Traveloka ensures you get the best deals and a hassle-free reservation process.

Ready to plan your trip? Book budget hotels in Persekutuan Labuan with ease and confidence. Don't forget to check out our flight deals too! Easily book domestic and international flights at low prices.

All facilities in Tiara Labuan Hotel

Bar, Cafe and Lounge Tiara Labuan Hotel
Bar, Cafe and Lounge
Swimming Pool Tiara Labuan Hotel
Swimming Pool
Functional Hall Tiara Labuan Hotel
Functional Hall
Common Space Tiara Labuan Hotel
Common Space
Lobby Tiara Labuan Hotel
Lobby

Things to Do

  • Fitness center
  • Karaoke
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Transportation

  • Airport transfer
  • Car rental
  • Valet parking

General

  • AC
  • Non-smoking room
  • Swimming pool

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Sports and Recreations

  • Golf
  • Squash

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Tiara Labuan Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Lounge, Restaurant / Bar closed temporarily from 28-11-2025 to 28-11-2025.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Tiara Labuan Hotel
89
Number of floors in Tiara Labuan Hotel
4
Another facilities in Tiara Labuan Hotel
Fitness center, Karaoke, Outdoor facilities, Outdoor pool, Sauna

Frequently asked question in Tiara Labuan Hotel

What are available facilities at Tiara Labuan Hotel?
There are top facilites at Tiara Labuan Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tiara Labuan Hotel?
The standard check-in time at Tiara Labuan Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Tiara Labuan Hotel?
Tiara Labuan Hotel is a 5.0-star hotel.
How many floors does Tiara Labuan Hotel have?
Tiara Labuan Hotel has 4 floors.
How many rooms are available at Tiara Labuan Hotel?
Tiara Labuan Hotel has 89 rooms in total.
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More Reviews from Other Guests in Tiara Labuan Hotel

Overall Ratings & Reviews Tiara Labuan Hotel

Traveloka (175)
Other sources (50)
8.6
Very Good
From 175 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Tiara Labuan Hotel
All
Room Space (5)
Bedroom (5)
Family Friendly (4)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Taste (4)
In-house Restaurant (4)
Distance to City Center (3)
Sort by
Most Recent
Format
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Traveler Reviews Tiara Labuan Hotel

Number of reviews per page
20
40
Customer reviews
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The hotel was very comfortable. Unfortunately, we were supposed to stay for two nights because our business was over. In the end, we decided to stay for only one night and continue our trip to KL.
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Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Valued Guest, Thank you very much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We greatly appreciate your patronage, even though your stay was shortened due to business travel. We wish you success on your next business trip and hope to welcome you back to our hotel again. Sincerely, The Tiara Labuan Hotel Staff
Translated by Google Icon
See original
N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Love the surroundings. The staffs are very friendly.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The best hotel in Labuan. The staffs are very friendly. The hotel area is very relaxing.
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Best hotel in Labuan. Beautiful view and surroundings. Peaceful and the staffs are friendly.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Very nice place during my staycation with family ang children.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
The cleanliness of the hotel area can be improved further..
Translated by Google Icon
See original
1 people find it helpful
Samsu A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 192 week(s) ago
Maybe need refurbish but still amazing plce to stay. Need maintain kitchen, socket got ng. Overall satisfied within 2 nights recently.
Find this review helpful?
Rajendran D.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 200 week(s) ago
The stay was rather good. The room is spacious and had staffs helped me especially the bell boy who carried the luggage. Upstairs as I've fractured bone. The only concern would be the toilet cleanliness. Perhaps that can be looked into.
Find this review helpful?
Nurfahana Binti Abdullah Sani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 209 week(s) ago
Interesthing? A very fun place.
Find this review helpful?
Profile Picture
Alfaziel I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 269 week(s) ago
a beautiful place..i very like it ❤️💙
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Find this review helpful?
Mohammad N. B. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 305 week(s) ago
Nice room, view and facilities.
Find this review helpful?
Aszeriah B. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 346 week(s) ago
Room - Spacious but a bit outdated. Breakfast - Adequate but slow refilling of food Wifi and mobile data connection - very slow for both hotel wifi and mobile data & line. only 2 bars for Celcom and maxis. There's a nearby beach where you can view sunrise. The garden is nice with a fish pond but lots of mosquitoes.
Find this review helpful?
Profile Picture
Sabarudin b. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 350 week(s) ago
Old furniture but spacious room and comfort. Hotel provide shuttle van from hotel to down town and airport to hotel as well. Breakfast ok.
Find this review helpful?
Sofyah M. Y.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 365 week(s) ago
The worst villa situation! The dusty floor. In the villa with dim light 😮😕 Need to be kept in this villa. The family has been staying at the Tiara villa several times, but this time the villa is at the worst
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Find this review helpful?
Aivy W.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 375 week(s) ago
First, the furniture were old. God knows how old they are. There are even stains on the couch. Secondly, the ac water leaked in the living room. Thirdly, the extra pillow provided was dirty. Fourth, toilet door lock is broken. Fourth, one of floor tiles in the kitchen was loose. Fifth, we only got our clean towels around 5pm (??!)
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Find this review helpful?
AHMAD I. B. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 391 week(s) ago
Comfortable, recommended for family trip
Find this review helpful?
Valery F. L.
icon-Family
Family
icon-origin-TRAVELOKA
6.6
/10
Reviewed 391 week(s) ago
We book the 3-rooms Villa and initially was given at the top floor (3 storeys), we request to change because of inconvenient going up the stairs with kids and elderly people. The villa is given very low maintenance, look kind of haunted in cloudy days. It is lacking in many things, such as towels, hair dryer, pan fryer etc. However, I would like to praise their housekeeping crew for answering our calls and requests immediately and solving our issues. I'm happy with their complimentary drinks. Food for breakfast is ok. For the price we paid, I can't complaint much. However, I hope the management will give the villa better maintenance.
Read More
Find this review helpful?
Mohamad H. I. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
The room that I book have some problem. Report to management. They take action immediately. And they change my villa from 3 bedrooms to 5 bedrooms instantly. Good service.
Find this review helpful?
Francesca J.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 392 week(s) ago
The villa was not properly maintained. Hot water is only available in master bedroom. Jaccuzi are not functioning. As for breakfast. Only few item. Coffee and tea are on request but took so long to get it. You need to request sugar and creamer for your coffee and tea as it was not available at the table. Short of staff is one of the factor. Refill of food too slow. The housekeeper did a good job in cleaning the villa.
Read More
Find this review helpful?
Syakir S.
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 393 week(s) ago
Everything was good except the hotel location is a bit far from the city centre. Everytime I wanna go for food hunting or buying some duty free goods, I need to take Grab to Financial Park. The breakfast buffet are awesome.
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Tiara Labuan Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tiara Labuan Hotel

Traveloka (175)
Other sources (50)
8.6
Very Good
From 175 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.7

People often mention about Tiara Labuan Hotel
All
Room Space (5)
Bedroom (5)
Family Friendly (4)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Hotel Area (4)
Taste (4)
In-house Restaurant (4)
Distance to City Center (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Tiara Labuan Hotel

Number of reviews per page
20
40
Customer reviews
L***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The hotel was very comfortable. Unfortunately, we were supposed to stay for two nights because our business was over. In the end, we decided to stay for only one night and continue our trip to KL.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jun 2026
Dear Valued Guest, Thank you very much for your stay and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your stay. We greatly appreciate your patronage, even though your stay was shortened due to business travel. We wish you success on your next business trip and hope to welcome you back to our hotel again. Sincerely, The Tiara Labuan Hotel Staff
Translated by Google Icon
See original
N***r
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
Love the surroundings. The staffs are very friendly.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
The best hotel in Labuan. The staffs are very friendly. The hotel area is very relaxing.
Find this review helpful?
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Best hotel in Labuan. Beautiful view and surroundings. Peaceful and the staffs are friendly.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Very nice place during my staycation with family ang children.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sirs & Madam, thank you for taking the time to share your positive experience with us. We're thrilled you enjoyed your stay and look forward to serving you again soon! Your kind words mean the world to us, and we can’t wait to share your compliments with them. Have a blissing day ahead from Tiara Team.
N***k
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
The cleanliness of the hotel area can be improved further..
Translated by Google Icon
See original
1 people find it helpful
Samsu A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 192 week(s) ago
Maybe need refurbish but still amazing plce to stay. Need maintain kitchen, socket got ng. Overall satisfied within 2 nights recently.
Find this review helpful?
Rajendran D.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 200 week(s) ago
The stay was rather good. The room is spacious and had staffs helped me especially the bell boy who carried the luggage. Upstairs as I've fractured bone. The only concern would be the toilet cleanliness. Perhaps that can be looked into.
Find this review helpful?
Nurfahana Binti Abdullah Sani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 209 week(s) ago
Interesthing? A very fun place.
Find this review helpful?
Profile Picture
Alfaziel I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 269 week(s) ago
a beautiful place..i very like it ❤️💙
Translated by Google Icon
See original
Find this review helpful?
Mohammad N. B. H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 305 week(s) ago
Nice room, view and facilities.
Find this review helpful?
Aszeriah B. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 346 week(s) ago
Room - Spacious but a bit outdated. Breakfast - Adequate but slow refilling of food Wifi and mobile data connection - very slow for both hotel wifi and mobile data & line. only 2 bars for Celcom and maxis. There's a nearby beach where you can view sunrise. The garden is nice with a fish pond but lots of mosquitoes.
Find this review helpful?
Profile Picture
Sabarudin b. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 350 week(s) ago
Old furniture but spacious room and comfort. Hotel provide shuttle van from hotel to down town and airport to hotel as well. Breakfast ok.
Find this review helpful?
Sofyah M. Y.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 365 week(s) ago
The worst villa situation! The dusty floor. In the villa with dim light 😮😕 Need to be kept in this villa. The family has been staying at the Tiara villa several times, but this time the villa is at the worst
Translated by Google Icon
See original
Find this review helpful?
Aivy W.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.2
/10
Reviewed 375 week(s) ago
First, the furniture were old. God knows how old they are. There are even stains on the couch. Secondly, the ac water leaked in the living room. Thirdly, the extra pillow provided was dirty. Fourth, toilet door lock is broken. Fourth, one of floor tiles in the kitchen was loose. Fifth, we only got our clean towels around 5pm (??!)
Read More
Find this review helpful?
AHMAD I. B. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 391 week(s) ago
Comfortable, recommended for family trip
Find this review helpful?
Valery F. L.
icon-Family
Family
icon-origin-TRAVELOKA
6.6
/10
Reviewed 391 week(s) ago
We book the 3-rooms Villa and initially was given at the top floor (3 storeys), we request to change because of inconvenient going up the stairs with kids and elderly people. The villa is given very low maintenance, look kind of haunted in cloudy days. It is lacking in many things, such as towels, hair dryer, pan fryer etc. However, I would like to praise their housekeeping crew for answering our calls and requests immediately and solving our issues. I'm happy with their complimentary drinks. Food for breakfast is ok. For the price we paid, I can't complaint much. However, I hope the management will give the villa better maintenance.
Read More
Find this review helpful?
Mohamad H. I. N.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 391 week(s) ago
The room that I book have some problem. Report to management. They take action immediately. And they change my villa from 3 bedrooms to 5 bedrooms instantly. Good service.
Find this review helpful?
Francesca J.
icon-Family
Family
icon-origin-TRAVELOKA
6.4
/10
Reviewed 392 week(s) ago
The villa was not properly maintained. Hot water is only available in master bedroom. Jaccuzi are not functioning. As for breakfast. Only few item. Coffee and tea are on request but took so long to get it. You need to request sugar and creamer for your coffee and tea as it was not available at the table. Short of staff is one of the factor. Refill of food too slow. The housekeeper did a good job in cleaning the villa.
Read More
Find this review helpful?
Syakir S.
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 393 week(s) ago
Everything was good except the hotel location is a bit far from the city centre. Everytime I wanna go for food hunting or buying some duty free goods, I need to take Grab to Financial Park. The breakfast buffet are awesome.
Find this review helpful?
Number of reviews per page
20
40