The Ravenala Attitude

Best restaurant is the Bistro. We had the best food there. Our room was always very clean and organized she was the best. The pool bar needs to have two dishwashers because when it rains they only rise the glasses they don’t even use soup. It was true after I complained the put someone to wash the glasses when the dishwasher was full. When you arrive the staff when show you the place.

One of the most beautiful resorts we have visited. The staff was so polite and very helpful. The food was also very delicious. We would come back and also recommend to anyone.

Yes the Tv did not work at all during my first night at the property. Despite reporting several times and staff keep promising this would be sorted, no one came from maintenance ..

A very lovely stay and good value for money - would recommend this hotel highly!

Gorgeous view, quiet environment

Friendly staff and great rooms which are huge and clean.q Enjoyed the beach front and the various sports and water activities. Numerous food options in the all inclusive package. Downside was the water and electric cuts. I have emveem to less developed countries and they have sufficient backups such as generators and water storage. Was not pleased with the club situated near the reception as was informed on the hotel tour local drinks including rum was included in the all inclusive package. However the staff stated only beer and wine was available which did not make sense as I could get local rum every where else on the hotel complex.

Had to change room, some staff were attentive and Spa was excellent - most rooms under renovation most of the hotel requires an upgrade

Let’s start with Rohan the manager. He was incredible helpful happy and just couldn’t do enough to help you. And this was only the beginning. The staff every single one ! Happy and helpful. Not a common sight but this was truly appreciated. Kishan at the beach bar a wonderful human. Always jolly quick with drinks. Rai one of his colleagues also the same just fantastic. Soburan the towel lady was phenomenal asked about the holiday what we were up to genuinely Engaging with holidayers. The boat house staff all of them fantastic. Free kayaking yes please. The restaurant staff. Nitin super shy very attentive. No empty glasses of water. Shaffick was asked for chilli sauce once and remebered every time. How fantastic. Masala tea. Was brought out for us daily. I cannot rate this hotel Highly enough !!

Surrounded by natural plants and trees, feels very eco friendly, birds tweeting

Beautiful location Lovely rooms Lovely staff All inclusive worth it

Fantastic place to visit Mauritsius. Located in a lovely bay, the resort offers you variety of activities to do and a wide selection of food for any taste! The hotel staff is polite and cheering, always available to give advices or suggestions. In particular, I would like to thank Ismail, and the boathouse team!

Excellent! Just left the ravenala following 5 night stay. We had no compliants at all. We stayed in the adult zone where you get your own bean bag loungers on the beach. The room was very clean, housekeeping are incredible. Each day the room was spotless and care taken with items in the room. Huge thanks to the staff at the boat house - well equipped, highly knowledgeable and happy to go out and teach. Their english is very good too. The added options of glassbottom tour was excellent. Food was good and plenty of options. Yes there are a few - maybe 3 stray dogs on the beach but they do not bother you and the staff look after them and feed them. Well worth a stay and would go back again! Fabulous sunsets as well.

Staff were lovely. Really comfortable stay

Overall hood stay, room was upgraded which was fantastic with a private beach. Hotel rooms and bathroom is in need of a refurbishment. Buffet Food overall was not that good, the best service and food we had was at the kot nou. The staff at the bistro require customer service training and be trained to greet and smile.

Nice stay at the hotel. Good customer service, all the staff were friendly and helpful and polite. Always being served with a great smile on the face

Hotel was great, however the birds do spoil it a littlebit as they are always about when it is meal times, and the stray dogs.

Beautiful resort with an amazing staff! We stayed in room 1200 for 8 days and I can say we had one of the best experience This resort offers you everything you need-high style dining in restaurants, beautiful beach with so many water activities, very good entertainment staff, beautiful landscape, friendly people everywhere ( front desk and beach bar especially) Thank you for making our staying there memorable and we will definitely return to this place!

Beautiful

This hotel is marketed as a 4 star hotel with some amazing photos. These were likely taken when it was built and new. I’ve attached photos of our room, it was actually very dirty on close inspection. I had to keep calling Guest Service all week to fix issues. Cockroach in the room, again not the end of the world but not great. We were attacked by stray dogs outside of our room and another guest was bitten. I reported it but it was never followed up. Food is honestly average. On the first day we were told every other restaurant was fully booked at 6.30pm (kids) to their credit, the guest team eventually found us reservations. Strangely these restaurants were always quiet too? A 20 min round trip taxi to the supermarket cost £26. Surprising! As we checked out, I gave the feedback directly and they didn’t really want to talk about it. I also spoke to Hotels.com who were quite unhelpful and just referred me to the hotel. The kids club only had a handful of children in it. The reality is that your kids will just want to play by the pool, so I wouldn’t book this hotel on that basis. You will most likely eat at the buffet for all meals most of the trip. Just bear this in mind as it can get quite repetitive. If you get a good deal, it is probably worth it but I would not be happy paying full price for this hotel expected 4 star quality.

Some of the employees were really special. Sweety at the Bistro was wonderful, helpful, and seemed to know exactly what we needed and was spot on. Front desk employees were courteous and helpful. Food options and restaurants were very nice. Maintenance workers were noisy in the mornings. We could have done without the initial resort tour prior to check in. The check in process is too long.